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Loan and Security Agreement - Manhattan Associates Software LLC and Silicon Valley Bank

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                          LOAN AND SECURITY AGREEMENT
                                        
                                    BETWEEN

                       MANHATTAN ASSOCIATES SOFTWARE, LLC

                                      AND

                              SILICON VALLEY BANK


                                        
<PAGE>
 
                               TABLE OF CONTENTS

                                                            Page
                                                            ----

1.   DEFINITIONS AND CONSTRUCTION....................................1
     1.1 Definitions.................................................1
     1.2 Accounting and Other Terms..................................7

2.   LOAN AND TERMS OF PAYMENT.......................................7
     2.1 Advances....................................................7
     2.2 Overadvances................................................7
     2.3 Interest Rates, Payments, and Calculations..................8
     2.4 Crediting Payments..........................................8
     2.5 Fees........................................................8
     2.6 Additional Costs............................................9
     2.7 Term........................................................9

3.   CONDITIONS OF LOANS.............................................9
     3.1 Conditions Precedent to Initial Advance.....................9
     3.2 Conditions Precedent to all Advances........................10

4.   CREATION OF SECURITY INTEREST...................................10
     4.1 Grant of Security Interest..................................10
     4.2 Delivery of Additional Documentation Required...............10
     4.3 Right to Inspect............................................11

5.   REPRESENTATIONS AND WARRANTIES..................................11
     5.1 Due Organization and Qualification..........................11
     5.2 Due Authorization; No Conflict..............................11
     5.3 No Prior Encumbrances.......................................11
     5.4 Bona Fide Eligible Accounts.................................11
     5.5 Merchantable Inventory......................................11
     5.6 Intellectual Property.......................................11
     5.7 Name; Location of Chief Executive Office....................12
     5.8 Litigation..................................................12
     5.9 No Material Adverse Change in Financial Statements..........12
     5.10 Solvency...................................................12
     5.11 Regulatory Compliance......................................12
     5.12 Environmental Condition....................................12
     5.13 Taxes......................................................12
     5.14 Subsidiaries...............................................13
     5.15 Government Consents........................................13
     5.16 Full Disclosure............................................13

6.   AFFIRMATIVE COVENANTS...........................................13
     6.1 Good Standing...............................................13
<PAGE>
 
     6.2 Government Compliance.......................................13
     6.3 Financial Statements, Reports, Certificates.................13
     6.4 Inventory; Returns..........................................14
     6.5 Taxes.......................................................14
     6.6 Insurance...................................................14
     6.7 Principal Depository........................................14
     6.8 Adjusted Quick Ratio........................................14
     6.9 Profitability...............................................15
     6.10 Further Assurances.........................................15

7.   NEGATIVE COVENANTS..............................................15
     7.1 Dispositions................................................15
     7.2 Changes in Business, Ownership, or Management, Business 
         Locations...................................................15
     7.3 Mergers or Acquisitions.....................................15
     7.4 Indebtedness................................................15
     7.5 Encumbrances................................................15
     7.6 Distributions...............................................16
     7.7 Investments.................................................16
     7.8 Transactions with Affiliates................................16
     7.9 Subordinated Debt...........................................16
     7.10 Inventory..................................................16
     7.11 Compliance.................................................16

8.   EVENTS OF DEFAULT...............................................16
     8.1 Payment Default.............................................16
     8.2 Covenant Default............................................16
     8.3 Material Adverse Change.....................................17
     8.4 Attachment..................................................17
     8.5 Insolvency..................................................17
     8.6 Other Agreements............................................17
     8.7 Subordinated Debt...........................................17
     8.8 Judgments...................................................17
     8.9 Misrepresentations..........................................17
     8.10 Guaranty...................................................17

9.   BANK'S RIGHTS AND REMEDIES......................................18
     9.1 Rights and Remedies.........................................18
     9.2 Power of Attorney...........................................19
     9.3 Accounts Collection.........................................19
     9.4 Bank Expenses...............................................19
     9.5 Bank's Liability for Collateral.............................19
     9.6 Remedies Cumulative.........................................19
     9.7 Demand; Protest.............................................20

10. NOTICES..........................................................20

11. CHOICE OF LAW AND VENUE..........................................20

                                      -ii-
<PAGE>
 
12. GENERAL PROVISIONS...............................................21
     12.1 Successors and Assigns.....................................21
     12.2 Indemnification............................................21
     12.3 Time of Essence............................................21
     12.4 Severability of Provisions.................................21
     12.5 Amendments in Writing, Integration.........................21
     12.6 Counterparts...............................................21
     12.7 Survival...................................................21

                                     -iii-
<PAGE>
 
     This LOAN AND SECURITY AGREEMENT is entered into as of March 30, 1998, by
and between SILICON VALLEY BANK, a California-chartered bank ("BANK"), with a
loan production office at 3343 Peachtree Road, N.E., East Tower, Suite 312,
Atlanta, Georgia 30326, and MANHATTAN ASSOCIATES SOFTWARE, LLC, a Georgia
limited liability company ("BORROWER"), with its principal place of business and
chief executive office at 2300 Windy Ridge Parkway, Suite 700, Atlanta, Georgia
30339.

                                   RECITALS
                                   --------
                                        
     Borrower wishes to obtain credit from time to time from Bank, and Bank
desires to extend credit to Borrower.  This Agreement sets forth the terms on
which Bank will advance credit to Borrower, and Borrower will repay the amounts
owing to Bank.

                                   AGREEMENT
                                   ---------
                                        
     The parties agree as follows:

     1.   DEFINITIONS AND CONSTRUCTION
          ----------------------------

          1.1  DEFINITIONS.  As used in this Agreement, the following terms
               -----------                                                   
shall have the following definitions:

          "ACCOUNTS" means all presently existing and hereafter arising
accounts, contract rights, and all other forms of obligations owing to Borrower
arising out of the sale or lease of goods (including, without limitation, the
licensing of software and other technology) or the rendering of services by
Borrower, whether or not earned by performance, and any and all credit
insurance, guaranties, and other security therefor, as well as all merchandise
returned to or reclaimed by Borrower and Borrower's Books relating to any of the
foregoing.

          "ADVANCE" or "ADVANCES" means a loan advance under the Committed
Revolving Line.

          "AFFILIATE" means, with respect to any Person, any Person that owns or
controls directly or indirectly such Person, any Person that controls or is
controlled by or is under common control with such Person, and each of such
Person's senior executive officers, directors, partners and, for any Person that
is a limited liability company, such Persons, managers and members.


          "BANK EXPENSES" means all reasonable costs or expenses (including
reasonable attorneys' fees and expenses) incurred in connection with the
preparation, negotiation, administration, and enforcement of the Loan Documents;
and Bank's reasonable attorneys' fees and expenses incurred in amending,
enforcing or defending the Loan Documents, (including fees and expenses of
appeal or review, or those incurred in any Insolvency Proceeding) whether or not
suit is brought.

          "BORROWER'S BOOKS" means all of Borrower's books and records
including, without limitation: ledgers; records concerning Borrower's assets or
liabilities, the Collateral, business operations or financial condition; and all
computer programs, or tape files, and the equipment, containing such
information.

          "BORROWING BASE" means an amount equal to seventy-five percent (75%)
of Eligible Accounts, as determined by Bank with reference to the most recent
Borrowing Base Certificate delivered by Borrower.
<PAGE>
 
          "BUSINESS DAY" means any day that is not a Saturday, Sunday, or other
day on which banks in the State of Georgia are authorized or required to close.

          "CLOSING DATE" means the date of this Agreement.

          "CODE" means the Georgia Uniform Commercial Code.

          "COLLATERAL" means the property described on Exhibit A attached
                                                       ---------         
hereto.

          "COMMITTED REVOLVING LINE" means a credit extension of up to Eight
Million Dollars ($8,000,000.00).

          "CONTINGENT OBLIGATION" means, as applied to any Person, any direct or
indirect liability, contingent or otherwise, of that Person with respect to (i)
any indebtedness, lease, dividend, letter of credit or other obligation of
another, including, without limitation, any such obligation directly or
indirectly guaranteed, endorsed, co-made or discounted or sold with recourse by
that Person, or in respect of which that Person is otherwise directly or
indirectly liable; (ii) any obligations with respect to undrawn letters of
credit issued for the account of that Person; and (iii) all obligations arising
under any interest rate, currency or commodity swap agreement, interest rate cap
agreement, interest rate collar agreement, or other agreement or arrangement
designated to protect a Person against fluctuation in interest rates, currency
exchange rates or commodity prices; provided, however, that the term "Contingent
Obligation" shall not include endorsements for collection or deposit in the
ordinary course of business.  The amount of any Contingent Obligation shall be
deemed to be an amount equal to the stated or determined amount of the primary
obligation in respect of which such Contingent Obligation is made or, if not
stated or determinable, the maximum reasonably anticipated liability in respect
thereof as determined by such Person in good faith; provided, however, that such
amount shall not in any event exceed the maximum amount of the obligations under
the guarantee or other support arrangement.

          "CONVERSION" as defined in Section 7.2 hereof.

          "COPYRIGHTS" means any and all copyright rights, copyright
applications, copyright registrations and like protections in each work or
authorship and derivative work thereof, whether published or unpublished and
whether or not the same also constitutes a trade secret, now or hereafter
existing, created, acquired or held.
 
          "CREDIT EXTENSION" means each Advance or any other extension of credit
by Bank for the benefit of Borrower hereunder.

          "CURRENT ASSETS" means, as of any applicable date, all amounts that
should, in accordance with GAAP, be included as current assets on the
consolidated balance sheet of Borrower and its Subsidiaries as at such date.

          "CURRENT LIABILITIES" means, as of any applicable date, all amounts
that should, in accordance with GAAP, be included as current liabilities on the
consolidated balance sheet of Borrower and its Subsidiaries, as at such date,
plus, to the extent not already included therein, all outstanding Credit
Extensions made under this Agreement, including all Indebtedness that is payable
upon demand or within one year from the date of determination thereof unless
such Indebtedness is renewable or extendable at the option of Borrower or any
Subsidiary to a date more than one year from the date of determination, but
excluding Subordinated Debt.

          "ELIGIBLE ACCOUNTS" means those Accounts that arise in the ordinary
course of Borrower's business that comply with all of Borrower's representations
and warranties to Bank set forth in Section 5.4.  Unless otherwise agreed to by
Bank in writing, Eligible Accounts shall not include the following:

                                      -2-
<PAGE>
 
          (a) Accounts that the account debtor has failed to pay within ninety
(90) days of invoice date;

          (b) Accounts with respect to an account debtor, fifty percent (50%) of
whose Accounts the account debtor has failed to pay within ninety (90) days of
invoice date;

          (c) Accounts with respect to an account debtor, including Affiliates,
whose total obligations to Borrower exceed twenty-five percent (25%) of all
Accounts, to the extent such obligations exceed the aforementioned percentage,
except as approved in writing by Bank;

          (d) Accounts with respect to which the account debtor does not have
its principal place of business in the United States;

          (e) Accounts with respect to which the account debtor is a federal,
state, or local governmental entity or any department, agency, or
instrumentality thereof;

          (f) Accounts with respect to which Borrower is liable to the account
debtor, but only to the extent of any amounts owing to the account debtor
(sometimes referred to as "contra" accounts, e.g. accounts payable, customer
deposits, credit accounts etc.);

          (g) Accounts generated by demonstration or promotional equipment, or
with respect to which goods are placed on consignment, guaranteed sale, sale or
return, sale on approval, bill and hold, or other terms by reason of which the
payment by the account debtor may be conditional;

          (h) Accounts with respect to which the account debtor is an Affiliate,
officer, employee, or agent of Borrower;

          (i) Accounts with respect to which the account debtor disputes
liability or makes any claim with respect thereto as to which Bank believes, in
its sole discretion, that there may be a basis for dispute (but only to the
extent of the amount subject to such dispute or claim), or is subject to any
Insolvency Proceeding, or becomes insolvent, or goes out of business; and

          (j) Accounts the collection of which Bank reasonably determines to be
doubtful.

          "EQUIPMENT" means all present and future machinery, equipment, tenant
improvements, furniture, fixtures, vehicles, tools, parts and attachments in
which Borrower has any interest.

          "ERISA" means the Employment Retirement Income Security Act of 1974,
as amended, and the regulations thereunder.

          "GAAP" means generally accepted accounting principles as in effect in
the United States from time to time.

          "GUARANTOR" means any present or future guarantor of the Obligations.
As of the Closing Date there are no Guarantors.

          "INDEBTEDNESS" means (a) all indebtedness for borrowed money or the
deferred purchase price of property or services, including without limitation
reimbursement and other obligations with respect to surety bonds and letters of
credit, (b) all obligations evidenced by notes, bonds, debentures or similar
instruments, (c) all capital lease obligations and (d) all Contingent
Obligations.

                                      -3-
<PAGE>
 
          "INSOLVENCY PROCEEDING" means any proceeding commenced by or against
any person or entity under any provision of the United States Bankruptcy Code,
as amended, or under any other bankruptcy or insolvency law, including
assignments for the benefit of creditors, formal or informal moratoria,
compositions, extension generally with its creditors, or proceedings seeking
reorganization, arrangement, or other relief.

          "INTELLECTUAL PROPERTY" means

          (a) Copyrights, Trademarks, Patents, and Mask Works;

          (b) Any and all trade secrets, and any and all intellectual property
rights in computer software and computer software products now or hereafter
existing, created, acquired or held;

          (c) Any and all design rights which may be available to Borrower now
or hereafter existing, created, acquired or held;

          (d) Any and all claims for damages by way of past, present and future
infringement of any of the rights included above, with the right, but not the
obligation, to sue for and collect such damages for said use or infringement of
the intellectual property rights identified above;

          (e) All licenses or other rights to use any of the Copyrights,
Patents, Trademarks, or Mask Works, and all license fees and royalties arising
from such use to the extent permitted by such license or rights;

          (f) All amendments, renewals and extensions of any of the Copyrights,
Trademarks, Patents, or Mask Works; and

          (g) All proceeds and products of the foregoing, including without
limitation all payments under insurance or any indemnity or warranty payable in
respect of any of the foregoing.

          "INVENTORY" means all present and future inventory in which Borrower
has any interest, including merchandise, raw materials, parts, supplies, packing
and shipping materials, work in process and finished products intended for sale
or lease or to be furnished under a contract of service, of every kind and
description now or at any time hereafter owned by or in the custody or
possession, actual or constructive, of Borrower, including such inventory as is
temporarily out of its custody or possession or in transit and including any
returns upon any accounts or other proceeds, including insurance proceeds,
resulting from the sale or disposition of any of the foregoing and any documents
of title representing any of the above.

          "INVESTMENT" means any beneficial ownership of (including stock,
partnership interest or other securities) any Person, or any loan, advance or
capital contribution to any Person.

          "IRC" means the Internal Revenue Code of 1986, as amended, and the
regulations thereunder.

          "LIEN" means any mortgage, lien, deed of trust, charge, pledge,
security interest or other encumbrance.

          "LOAN DOCUMENTS" means, collectively, this Agreement, any note or
notes executed by Borrower, and any other present or future agreement entered
into between Borrower and/or for the benefit of Bank in connection with this
Agreement, all as amended, extended or restated from time to time.

          "MASK WORKS" means all mask work or similar rights available for the
protection of semiconductor chips, now owned or hereafter acquired;

                                      -4-
<PAGE>
 
          "MATERIAL ADVERSE EFFECT" means a material adverse effect on (i) the
business operations or condition (financial or otherwise) of Borrower and its
Subsidiaries taken as a whole or (ii) the ability of Borrower to repay the
Obligations or otherwise perform its obligations under the Loan Documents.

          "MATURITY DATE" means the Revolving Maturity Date.

          "NEGOTIABLE COLLATERAL" means all of Borrower's present and future
letters of credit of which it is a beneficiary, notes, drafts, instruments,
securities, documents of title, and chattel paper.

          "NET INCOME (LOSS)" shall mean, for any fiscal period of any Person,
the net income (or loss) of such Person after taxes on a consolidated basis for
such period (taken as a single accounting period) determined in conformity with
GAAP, but excluding therefrom (to the extent otherwise included therein and
without duplication) (i) any gains or losses, together with any related
provisions for taxes, realized by such Person upon any sale of its assets other
than in the ordinary course of business, (ii) any other non-recurring gains or
losses, and (iii) any income or loss of any other Person acquired prior to the
date such other Person becomes a Subsidiary of the Person whose Net Income
(Loss) is being measured or is merged into or consolidated with the Person whose
Net Income (Loss) is being measured or all or substantially all of such other
Person's assets are acquired by the Person whose Net Income (Loss) is being
measured.

          "OBLIGATIONS" means all debt, principal, interest, Bank Expenses and
other amounts owed to Bank by Borrower pursuant to this Agreement or any other
agreement, whether absolute or contingent, due or to become due, now existing or
hereafter arising, including any interest that accrues after the commencement of
an Insolvency Proceeding and including any debt, liability, or obligation owing
from Borrower to others that Bank may have obtained by assignment or otherwise.

          "PATENTS" means all patents, patent applications and like protections
including without limitation improvements, divisions, continuations, renewals,
reissues, extensions and continuations-in-part of the same.

          "PAYMENT DATE" means the first calendar day of each month commencing
on the first such date after the Closing Date and ending on the Revolving
Maturity Date.

          "PERMITTED INDEBTEDNESS" means:

          (a) Indebtedness of Borrower in favor of Bank arising under this
Agreement or any other Loan Document;

          (b) Indebtedness existing on the Closing Date and disclosed in the
Schedule;

          (c)  Subordinated Debt;

          (d) Indebtedness to trade creditors incurred in the ordinary course of
business; and

          (e) Indebtedness secured by Permitted Liens.

          "PERMITTED INVESTMENT" means:

          (a) Investments existing on the Closing Date disclosed in the
Schedule; and

                                      -5-
<PAGE>
 
          (b) (i) marketable direct obligations issued or unconditionally
guaranteed by the United States of America or any agency or any State thereof
maturing within one (1) year from the date of acquisition thereof, (ii)
commercial paper maturing no more than one (1) year from the date of creation
thereof and currently having the highest rating obtainable from either Standard
& Poor's Corporation or Moody's Investors Service, Inc., and (iii) certificates
of deposit maturing no more than one (1) year from the date of investment
therein issued by Bank.

          "PERMITTED LIENS" means the following:

          (a) Any Liens existing on the Closing Date and disclosed in the
Schedule or arising under this Agreement or the other Loan Documents;

          (b) Liens for taxes, fees, assessments or other governmental charges
or levies, either not delinquent or being contested in good faith by appropriate
proceedings and as to which adequate reserves are maintained on Borrower's Books
in accordance with GAAP, provided the same have no priority over any of Bank's
                         --------                                             
security interests;

          (c) Liens (i) upon or in any Equipment acquired or held by Borrower or
any of its Subsidiaries to secure the purchase price of such Equipment or
indebtedness incurred solely for the purpose of financing the acquisition of
such Equipment, or (ii) existing on such equipment at the time of its
acquisition, provided that the Lien is confined solely to the property so
             --------                                                    
acquired and improvements thereon, and the proceeds of such equipment;

          (d) Liens incurred in connection with the extension, renewal or
refinancing of the indebtedness secured by Liens of the type described in
clauses (a) through (c) above, provided that any extension, renewal or
                               --------                               
replacement Lien shall be limited to the property encumbered by the existing
Lien and the principal amount of the indebtedness being extended, renewed or
refinanced does not increase.

          "PERSON" means any individual, sole proprietorship, partnership,
limited liability company, joint venture, trust, unincorporated organization,
association, corporation, institution, public benefit corporation, firm, joint
stock company, estate, entity or governmental agency.

          "PRIME RATE" means the variable rate of interest, per annum, most
recently announced by Bank, as its "prime rate," whether or not such announced
rate is the lowest rate available from Bank.

          "QUICK ASSETS" means, as of any applicable date, the consolidated
cash, cash equivalents, accounts receivable and investments with maturities of
fewer than 90 days of Borrower determined in accordance with GAAP.

          "RESPONSIBLE OFFICER" means each of the Chief Executive Officer, the
President, the Chief Financial Officer and the Controller of Borrower.

          "REVOLVING MATURITY DATE" means March 29, 1999.

          "SCHEDULE" means the schedule of exceptions attached hereto, if any.

          "SUBORDINATED DEBT" means any debt incurred by Borrower that is
subordinated to the debt owing by Borrower to Bank on terms acceptable to Bank
(and identified as being such by Borrower and Bank).

          "SUBSIDIARY" means with respect to any Person, corporation,
partnership, company association, joint venture, or any other business entity of
which more than fifty percent (50%) of the voting stock or other equity

                                      -6-
<PAGE>
 
interests is owned or controlled, directly or indirectly, by such Person or one
or more Affiliates of such Person.

          "TOTAL LIABILITIES" means as of any applicable date, any date as of
which the amount thereof shall be determined, all obligations that should, in
accordance with GAAP be classified as liabilities on the consolidated balance
sheet of Borrower, including in any event all Indebtedness, but specifically
excluding Subordinated Debt.

          "TRADEMARKS" means any trademark and servicemark rights, whether
registered or not, applications to register and registrations of the same and
like protections, and the entire goodwill of the business of Assignor connected
with and symbolized by such trademarks.

          1.2  ACCOUNTING AND OTHER TERMS.  All accounting terms not
               --------------------------                             
specifically defined herein shall be construed in accordance with GAAP and all
calculations and determinations made hereunder shall be made in accordance with
GAAP. When used herein, the term "financial statements" shall include the notes
and schedules thereto. The terms "including"/ "includes" shall always be read as
meaning "including (or includes) without limitation", when used herein or in any
other Loan Document.
 
     2.   LOAN AND TERMS OF PAYMENT
          -------------------------
 
          2.1  ADVANCES.  Borrower promises to pay to the order of Bank, in
               --------                                                      
lawful money of the United States of America, the aggregate unpaid principal
amount of all Advances made by Bank to Borrower hereunder.  Borrower shall also
pay interest on the unpaid principal amount of such Advances at rates in
accordance with the terms hereof.
 
          2.1.1  (a)  Subject to and upon the terms and conditions of this
Agreement, Bank agrees to make Advances to Borrower in an aggregate outstanding
amount not to exceed the Committed Revolving Line or the Borrowing Base,
whichever is less.  Subject to the terms and conditions of this Agreement,
amounts borrowed pursuant to this Section 2.1 may be repaid and reborrowed at
any time during the term of this Agreement.

                 (b) Whenever Borrower desires an Advance, Borrower will notify
Bank by facsimile transmission or telephone no later than 11:00 a.m. Eastern
time, on the Business Day that the Advance is to be made. Each such notification
shall be promptly confirmed by a Payment/Advance Form in substantially the form
of Exhibit B hereto.  Bank is authorized to make Advances under this Agreement,
   ---------                                                                   
based upon instructions received from a Responsible Officer or a designee of a
Responsible Officer, or without instructions if in Bank's discretion such
Advances are necessary to meet Obligations which have become due and remain
unpaid.  Bank shall be entitled to rely on any telephonic notice given by a
person who Bank reasonably believes to be a Responsible Officer or a designee
thereof, and Borrower shall indemnify and hold Bank harmless for any damages or
loss suffered by Bank as a result of such reliance.  Bank will credit the amount
of Advances made under this Section 2.1 to Borrower's deposit account.

                 (c) The Committed Revolving Line shall terminate on the
Revolving Maturity Date, at which time all Advances under this Section 2.1 and
other amounts due under this Agreement (except as otherwise expressly specified
herein) shall be immediately due and payable.

                 (d) The proceeds of the Advances shall be used (i) to finance
the working capital needs of the Borrower and (ii) to fund the distributions
contemplated by the Conversion on the Closing Date. No proceeds of any Advance
shall be made by Borrower to any subsidiary of Borrower or to any direct or
indirect parent company of Borrower except on the Closing Date in connection
with the Conversion.

          2.2  OVERADVANCES.  If, at any time or for any reason, the amount
               ------------                                                   
of Obligations owed by Borrower to Bank pursuant to Section 2.1.1 of this
Agreement is greater than the lesser of (i) the Committed Revolving Line or (ii)

                                      -7-
<PAGE>
 
the Borrowing Base, Borrower shall immediately pay to Bank, in cash, the amount
of such excess.

          2.3  INTEREST RATES, PAYMENTS, AND CALCULATIONS.
               ------------------------------------------   
 
                 (a) Interest Rate.  Except as set forth in Section 2.3(b), any
                     -------------
Advances shall bear interest, on the average daily balance thereof, at a per
annum rate equal to the Prime Rate plus one-half percent (0.50%).
 
                 (b) Default Rate.  All Obligations shall bear interest, from 
                     ------------  
and after the occurrence of an Event of Default, at a rate equal to five (5)
percentage points above the interest rate applicable immediately prior to the
occurrence of the Event of Default.
 
                 (c) Payments.  Interest hereunder shall be due and payable 
                     --------                                               
on each Payment Date. Borrower hereby authorizes Bank to debit any accounts with
Bank for payments of principal and interest due on the Obligations and any other
amounts owing by Borrower to Bank. Bank will notify Borrower of all debits which
Bank has made against Borrower's accounts. Any such debits against Borrower's
accounts in no way shall be deemed a set-off.

                 (d) Computation.  In the event the Prime Rate is changed from 
                     -----------   
time to time hereafter, the applicable rate of interest hereunder shall be
increased or decreased effective as of 12:01 a.m. on the day the Prime Rate is
changed, by an amount equal to such change in the Prime Rate.

                 (e) Agreements Regarding Interest and Other Charges.  Borrower
                     -----------------------------------------------        
and the Bank hereby agree that the only charges imposed or to be imposed by the
Bank upon Borrower for the use of money in connection with the loans made
hereunder is and will be the interest required to be paid under the provisions
of this Agreement as well as the related provisions of the Loan Documents. In no
event shall the amount of interest due and payable under this Agreement or the
Loan Documents exceed the maximum rate of interest allowed by applicable law
and, in the event any such payment is made by the Borrower or received by the
Bank, such excess sum shall be credited as a payment of principal. It is the
express intent hereof that the Borrower not pay and the Bank not receive,
directly or indirectly or in any manner, interest in excess of that which may be
lawfully paid under applicable law. All interest and other charges, fees or
other amounts deemed to be interest which are paid or agreed to be paid to the
Bank under this Agreement or the Loan Documents shall, to the maximum extent
permitted by applicable law, be amortized, allocated and spread on a pro rata
                                                                     --- ----
basis throughout the entire actual term of the loans (including any extension or
renewal period).  Any and all fees payable hereunder are not intended, and shall
not be deemed, to be interest or a charge for the use of money, but rather shall
constitute an "other charge" within the meaning of O.C.G.A. (S) 7-4-2(a)(1).
                                                   --------                 

          2.4  CREDITING PAYMENTS.  Prior to the occurrence of an Event of
               ------------------                                            
Default, Bank shall credit a wire transfer of funds, check or other item of
payment to such deposit account or Obligation as Borrower specifies.  After the
occurrence of an Event of Default, the receipt by Bank of any wire transfer of
funds, check, or other item of payment, whether directed to Borrower's deposit
account with Bank or to the Obligations or otherwise, shall be immediately
applied to conditionally reduce Obligations, but shall not be considered a
payment in respect of the Obligations unless such payment is of immediately
available federal funds or unless and until such check or other item of payment
is honored when presented for payment.  Notwithstanding anything to the contrary
contained herein, any wire transfer or payment received by Bank after 12:00 noon
Atlanta, Georgia time shall be deemed to have been received by Bank as of the
opening of business on the immediately following Business Day.  Whenever any
payment to Bank under the Loan Documents would otherwise be due (except by
reason of acceleration) on a date that is not a Business Day, such payment shall
instead be due on the next Business Day, and additional fees or interest, as the
case may be, shall accrue and be payable for the period of such extension.

          2.5  FEES.  Borrower shall pay to Bank the following:
               ----                                             

                                      -8-
<PAGE>
 
                 (a) Facility Fee.  A Facility Fee equal to Twenty Thousand 
                     ------------    
Dollars ($20,000.00), which fee shall be due on the Closing Date and shall be
fully earned and non-refundable;

                 (b) Financial Examination and Appraisal Fees.  Bank's 
                     ----------------------------------------               
customary fees and out-of-pocket expenses for Bank's audits of Borrower's
Accounts, and for each appraisal of Collateral and financial analysis and
examination of Borrower performed from time to time by Bank or its agents;
 
                 (c)  Bank Expenses.  Upon demand from Bank, including, without
                      -------------                                         
limitation, upon the date hereof, all Bank Expenses incurred through the date
hereof, including reasonable attorneys' fees (not to exceed $4,500) and
expenses, and, after the date hereof, all Bank Expenses, including reasonable
attorneys' fees and expenses, as and when they become due.
 
          2.6  ADDITIONAL COSTS.  In case any law, regulation, treaty or
               ----------------                                           
official directive or the interpretation or application thereof by any court or
any governmental authority charged with the administration thereof or the
compliance with any guideline or request of any central bank or other
governmental authority (whether or not having the force of law):
 
                 (a) subjects Bank to any tax with respect to payments of
principal or interest or any other amounts payable hereunder by Borrower or
otherwise with respect to the transactions contemplated hereby (except for taxes
on the overall net income of Bank imposed by the United States of America or any
political subdivision thereof);
 
                 (b) imposes, modifies or deems applicable any deposit
insurance, reserve, special deposit or similar requirement against assets held
by, or deposits in or for the account of, or loans by, Bank; or

                 (c) imposes upon Bank any other condition with respect to its
performance under this Agreement,

and the result of any of the foregoing is to increase the cost to Bank, reduce
the income receivable by Bank or impose any expense upon Bank with respect to
any loans, Bank shall notify Borrower thereof. Borrower agrees to pay to Bank
the amount of such increase in cost, reduction in income or additional expense
as and when such cost, reduction or expense is incurred or determined, upon
presentation by Bank of a statement of the amount and setting forth Bank's
calculation thereof, all in reasonable detail, which statement shall be deemed
true and correct absent manifest error.

          2.7  TERM.  Except as otherwise set forth herein, this Agreement
               -----                                                      
shall become effective on the Closing Date and, subject to Section 12.7, shall
continue in full force and effect for a term ending on the Revolving Maturity
Date.  Notwithstanding the foregoing, Bank shall have the right to terminate its
obligation to make Credit Extensions under this Agreement immediately and
without notice upon the occurrence and during the continuance of an Event of
Default.  Notwithstanding termination of this Agreement, Bank's lien on the
Collateral shall remain in effect for so long as any Obligations are
outstanding.

     3.  CONDITIONS OF LOANS
         -------------------
 
          3.1  CONDITIONS PRECEDENT TO INITIAL ADVANCE.  The obligation of
               ---------------------------------------                      
Bank to make the initial Advance is subject to the condition precedent that Bank
shall have received, in form and substance satisfactory to Bank, the following:

                 (a)  this Agreement;

                                      -9-
<PAGE>
 
                 (b) a certificate of the Secretary of Borrower with respect to
the Articles of Organization, the Operating Agreement, incumbency and
resolutions authorizing the execution and delivery of this Agreement;

                 (c) a negative pledge agreement;

                 (d) a subordination agreement from Alan J. Dabbiere;

                 (e) financing statements (Forms UCC-1);
 
                 (f) insurance certificate;
 
                 (g) payment of the fees and Bank Expenses then due specified
in Section 2.5 hereof;
 
                 (h) a Solvency Certificate;
 
                 (i) an initial Borrowing Base Certificate;
 
                 (j) a satisfactory audit by Bank of the Borrower's Accounts;
and
 
                 (k) such other documents, and completion of such other matters,
as Bank may reasonably deem necessary or appropriate.
 
          3.2  CONDITIONS PRECEDENT TO ALL ADVANCES.  The obligation of Bank to
               ------------------------------------                       
make each Advance, including the initial Advance, is further subject to the
following conditions:
 
                 (a) timely receipt by Bank of the Payment/Advance Form as
provided in Section 2.1; and
 
                 (b) the representations and warranties contained in Section 5
shall be true and correct in all material respects on and as of the date of such
Payment/Advance Form and on the effective date of each Advance as though made at
and as of each such date, and no Event of Default shall have occurred and be
continuing, or would result from such Advance. The making of each Advance shall
be deemed to be a representation and warranty by Borrower on the date of such
Advance as to the accuracy of the facts referred to in this Section 3.2(b).
 
     4.  CREATION OF SECURITY INTEREST
         -----------------------------
 
          4.1  GRANT OF SECURITY INTEREST.  Borrower grants and pledges to Bank
               --------------------------                                   
a continuing security interest in all presently existing and hereafter acquired
or arising Collateral in order to secure prompt payment of any and all
Obligations and in order to secure prompt performance by Borrower of each of its
covenants and duties under the Loan Documents. Except as set forth in the
Schedule, such security interest constitutes a valid, first priority security
interest in the presently existing Collateral, and will constitute a valid,
first priority security interest in Collateral acquired after the date hereof.
Borrower acknowledges that Bank may place a "hold" on any Deposit Account
pledged as Collateral to secure the Obligations. Notwithstanding termination of
this Agreement, Bank's Lien on the Collateral shall remain in effect for so long
as any Obligations are outstanding.

          4.2  DELIVERY OF ADDITIONAL DOCUMENTATION REQUIRED.  Borrower shall
               ---------------------------------------------                   
from time to time execute and deliver to Bank, at the request of Bank, all
Negotiable Collateral, all financing statements and other documents that Bank
may reasonably request, in form satisfactory to Bank, to perfect and continue
perfected Bank's security interests in the Collateral and in order to fully
consummate all of the transactions contemplated under the Loan Documents.

                                      -10-
<PAGE>
 
          4.3  RIGHT TO INSPECT.  Bank (through any of its officers, employees,
               ----------------                                       
or agents) shall have the right, upon reasonable prior notice, from time to time
during Borrower's usual business hours, to inspect Borrower's Books and to make
copies thereof and to check, test, and appraise the Collateral in order to
verify Borrower's financial condition or the amount, condition of, or any other
matter relating to, the Collateral.

     5.   REPRESENTATIONS AND WARRANTIES
          ------------------------------

          Borrower represents and warrants as follows:

          5.1  DUE ORGANIZATION AND QUALIFICATION.  Borrower is a limited
               ----------------------------------                          
liability company duly existing and in good standing under the laws of its state
of organization and qualified and licensed to do business in, and is in good
standing in, any state in which the conduct of its business or its ownership of
property requires that it be so qualified.  Each Subsidiary of Borrower is a
corporation, partnership or limited liability company, as the case may be, duly
existing and in good standing under the laws of its state of incorporation or
organization, as the case may be, and is in good standing in every state in
which the conduct of its business or its membership or property requires that it
be so granted.

          5.2  DUE AUTHORIZATION; NO CONFLICT.  The execution, delivery, and
               ------------------------------                                 
performance of the Loan Documents are within Borrower's powers, have been duly
authorized, and are not in conflict with nor constitute a breach of any
provision contained in Borrower's Articles of Organization or Operating
Agreement, nor will they constitute an event of default under any material
agreement to which Borrower is a party or by which Borrower is bound.  Borrower
is not in default under any agreement to which it is a party or by which it is
bound, which default could have a Material Adverse Effect.

          5.3  NO PRIOR ENCUMBRANCES.  Borrower has good and indefeasible
               ---------------------                                       
title to the Collateral, free and clear of Liens, except for Permitted Liens.

          5.4  BONA FIDE ELIGIBLE ACCOUNTS.  The Eligible Accounts are bona
               ---------------------------                                   
fide existing obligations.  The service or property giving rise to such Eligible
Accounts has been performed or delivered to the account debtor or to the account
debtor's agent for immediate shipment to and unconditional acceptance by the
account debtor.  Borrower has not received notice of actual or imminent
Insolvency Proceeding of any account debtor whose accounts are included in any
Borrowing Base Certificate as an Eligible Account.

          5.5  MERCHANTABLE INVENTORY.  All Inventory is in all material
               ----------------------                                     
respects of good and marketable quality, free from all material defects.

          5.6  INTELLECTUAL PROPERTY.  Borrower is the sole owner of the
               ---------------------                                      
Intellectual Property, except for non-exclusive licenses granted by Borrower to
its customers in the ordinary course of business.  Each of the Patents is valid
and enforceable, and no part of the Intellectual Property has been judged
invalid or unenforceable, in whole or in part, and no claim has been made that
any part of the Intellectual Property violates the rights of any third party.
Except for and upon the filing with the United States Patent and Trademark
Office with respect to the Patents and Trademarks and the Register of Copyrights
with respect to the Copyrights and Mask Works necessary to perfect the security
interests created hereunder, and except as has been already made or obtained, no
authorization, approval or other action by, and no notice to or filing with, any
United States governmental authority or United States regulatory body is
required either (i) for the grant by Borrower of the security interest granted
hereby or for the execution, delivery or performance of Loan Documents by
Borrower in the United States or (ii) for the perfection in the United States or
the exercise by Bank of its rights and remedies hereunder.

                                      -11-
<PAGE>
 
          5.7  NAME; LOCATION OF CHIEF EXECUTIVE OFFICE.  Except as disclosed
               ----------------------------------------                        
in the Schedule, Borrower has not done business and will not without at least
thirty (30) days prior written notice to Bank do business under any name other
than that specified on the signature page hereof.  The chief executive office of
Borrower is located at the address indicated in Section 10 hereof.

          5.8  LITIGATION.  Except as set forth in the Schedule, there are no
               ----------                                                      
actions or proceedings pending, or, to Borrower's knowledge, threatened by or
against Borrower or any Subsidiary before any court or administrative agency in
which an adverse decision could have a Material Adverse Effect or a material
adverse effect on Borrower's interest or Bank's security interest in the
Collateral.

          5.9  NO MATERIAL ADVERSE CHANGE IN FINANCIAL STATEMENTS.  All
               --------------------------------------------------        
consolidated financial statements related to Borrower and any Subsidiary that
have been delivered by Borrower to Bank fairly present in all material respects
Borrower's consolidated financial condition as of the date thereof and
Borrower's consolidated results of operations for the period then ended.  There
has not been a material adverse change in the consolidated financial condition
of Borrower since the date of the most recent of such financial statements
submitted to Bank on or about the Closing Date.

          5.10  SOLVENCY.  The fair saleable value of Borrower's assets 
                --------                                                 
(including goodwill minus disposition costs) exceeds the fair value of its
liabilities; the Borrower is not left with unreasonably small capital after the
transactions contemplated by this Agreement; and Borrower is able to pay its
debts (including trade debts) as they mature.

          5.11  REGULATORY COMPLIANCE.  Borrower and each Subsidiary has met the
                ---------------------                                 
minimum funding requirements of ERISA with respect to any employee benefit plans
subject to ERISA. No event has occurred resulting from Borrower's failure to
comply with ERISA that is reasonably likely to result in Borrower's incurring
any liability that could have a Material Adverse Effect. Borrower is not an
"investment company" or a company "controlled" by an "investment company" within
the meaning of the Investment Company Act of 1940. Borrower is not engaged
principally, or as one of its important activities, in the business of extending
credit for the purpose of purchasing or carrying margin stock (within the
meaning of Regulations G, T and U of the Board of Governors of the Federal
Reserve System). Borrower has complied with all the provisions of the Federal
Fair Labor Standards Act. Borrower has not violated any statutes, laws,
ordinances or rules applicable to it, violation of which could have a Material
Adverse Effect.

          5.12  ENVIRONMENTAL CONDITION.  None of Borrower's or any Subsidiary's
                -----------------------                              
properties or assets has ever been used by Borrower or any Subsidiary or, to the
best of Borrower's knowledge, by previous owners or operators, in the disposal
of, or to produce, store, handle, treat, release, or transport, any hazardous
waste or hazardous substance other than in accordance with applicable law; to
the best of Borrower's knowledge, none of Borrower's or any Subsidiary's
properties or assets has ever been designated or identified in any manner
pursuant to any environmental protection statute as a hazardous waste or
hazardous substance disposal site, or a candidate for closure pursuant to any
environmental protection statute; no lien arising under any environmental
protection statute has attached to any revenues or to any real or personal
property owned by Borrower or any Subsidiary; and neither Borrower nor any
Subsidiary has received a summons, citation, notice, or directive from the
Environmental Protection Agency or any other federal, state or other
governmental agency concerning any action or omission by Borrower or any
Subsidiary resulting in the release, or other disposition of hazardous waste or
hazardous substances into the environment.

          5.13  TAXES.  Borrower and each Subsidiary has filed or caused to be
                -----                                                
filed all tax returns required to be filed on a timely basis, and has paid, or
has made adequate provision for the payment of, all taxes reflected therein,
except those being contested in good faith by proper proceedings with adequate
reserves under GAAP or those which the failure to pay would not have a Material
Adverse Effect.

                                      -12-
<PAGE>
 
          5.14  SUBSIDIARIES.  Borrower does not own any stock, partnership
                ------------                                     
interest or other equity securities of any Person, except for Permitted
Investments.
 
          5.15  GOVERNMENT CONSENTS.  Borrower and each Subsidiary has obtained
                -------------------                                     
all consents, approvals and authorizations of, made all declarations or filings
with, and given all notices to, all governmental authorities that are necessary
for the continued operation of Borrower's business as currently conducted.
 
          5.16  FULL DISCLOSURE.  No representation, warranty or other
                ---------------                                        
statement made by Borrower in any certificate or written statement furnished to
Bank contains any untrue statement of a material fact or omits to state a
material fact necessary in order to make the statements contained in such
certificates or statements not misleading.
 
     6.  AFFIRMATIVE COVENANTS
         ---------------------

         Borrower covenants and agrees that, until payment in full of all
outstanding Obligations, and for so long as Bank may have any commitment to make
a Credit Extension hereunder, Borrower shall do all of the following:

          6.1  GOOD STANDING.  Borrower shall maintain its and each of its
               -------------                                                
Subsidiaries' existence as a limited liability company or a corporation, as the
case may be, and good standing in its jurisdiction of incorporation or
organization, as the case may be, and maintain qualification in each
jurisdiction in which the failure to so qualify could have a Material Adverse
Effect.  Borrower shall maintain, and shall cause each of its Subsidiaries to
maintain, to the extent consistent with prudent management of Borrower's
business, in force all licenses, approvals and agreements, the loss of which
could have a Material Adverse Effect.
 
          6.2  GOVERNMENT COMPLIANCE.  Borrower shall meet, and shall cause each
               ---------------------                                   
Subsidiary to meet, the minimum funding requirements of ERISA with respect to
any employee benefit plans subject to ERISA. Borrower shall comply, and shall
cause each Subsidiary to comply, with all statutes, laws, ordinances and
government rules and regulations to which it is subject, noncompliance with
which could have a Material Adverse Effect or a material adverse effect on the
Collateral or the priority of Bank's Lien on the Collateral.
 
          6.3  FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.  Borrower shall
               -------------------------------------------             
deliver to Bank:  (a) as soon as available, but in any event within thirty
(30) days after the end of each month, a company prepared consolidated balance
sheet and income statement covering Borrower's consolidated operations during
such period, in a form and certified by an officer of Borrower reasonably
acceptable to Bank; (b) as soon as available, but in any event within ninety
(90) days after the end of Borrower's fiscal year, audited consolidated
financial statements of Borrower prepared in accordance with GAAP, consistently
applied, together with an unqualified opinion on such financial statements of an
independent certified public accounting firm reasonably acceptable to Bank; (c)
within five (5) days of filing, copies of all statements, reports and notices
sent or made available generally by Borrower to its security holders or to any
holders of Subordinated Debt and all reports on Form 10-K, 10-Q and 8-K filed
with the Securities and Exchange Commission; (d) promptly upon receipt of notice
thereof, a report of any legal actions pending or threatened against Borrower or
any Subsidiary that could result in damages or costs to Borrower or any
Subsidiary of One Hundred Thousand Dollars ($100,000) or more; (e) prompt notice
of any material change in the composition of the Intellectual Property,
including, but not limited to, any subsequent ownership right of the Borrower in
or to any Copyright, Patent or Trademark not specified in any intellectual
property security agreement between Borrower and Bank or knowledge of an event
that materially adversely effects the value of the Intellectual Property; and
(f) such budgets, sales projections, operating plans or other financial
information as Bank may reasonably request from time to time.
 
           Within twenty (20) days after the last day of each month, Borrower
shall deliver to Bank a Borrowing Base Certificate signed by a Responsible
Officer in substantially the form of Exhibit C hereto (a "Borrowing Base
                                     ---------
Certificate"), together with aged listings of accounts receivable.

                                      -13-
<PAGE>
 
          Within thirty (30) days after the last day of each month, Borrower
shall deliver to Bank with the monthly financial statements a Compliance
Certificate signed by a Responsible Officer in substantially the form of Exhibit
                                                                         -------
D hereto.
-
          Bank shall have a right from time to time hereafter to audit
Borrower's Accounts at Borrower's expense, provided that such audits will be
conducted no more often than every six (6) months unless an Event of Default has
occurred and is continuing (or every twelve (12) months unless an Event of
Default has occurred and is continuing if the Borrower has consummated the
initial public offering of its stock).
 
          6.4  INVENTORY; RETURNS.  Borrower shall keep all Inventory in good
               ------------------                                         
and marketable condition, free from all material defects. Returns and
allowances, if any, as between Borrower and its account debtors shall be on the
same basis and in accordance with the usual customary practices of Borrower, as
they exist at the time of the execution and delivery of this Agreement. Borrower
shall promptly notify Bank of all returns and recoveries and of all disputes and
claims, where the return, recovery, dispute or claim involves more than Fifty
Thousand Dollars ($50,000).
 
          6.5  TAXES.  Borrower shall make, and shall cause each Subsidiary to
               -----                                              
make, due and timely payment or deposit of all material federal, state, and
local taxes, assessments, or contributions required of it by law, and will
execute and deliver to Bank, on demand, appropriate certificates attesting to
the payment or deposit thereof; and Borrower will make, and will cause each
Subsidiary to make, timely payment or deposit of all material tax payments and
withholding taxes required of it by applicable laws, including, but not limited
to, those laws concerning F.I.C.A., F.U.T.A., state disability, and local,
state, and federal income taxes, and will, upon request, furnish Bank with proof
satisfactory to Bank indicating that Borrower or a Subsidiary has made such
payments or deposits; provided that Borrower or a Subsidiary need not make any
payment if the amount or validity of such payment is (i) contested in good faith
by appropriate proceedings, (ii) is reserved against (to the extent required by
GAAP) by Borrower and (iii) no lien other than a Permitted Lien results.
 
          6.6  INSURANCE.
               ---------  
 
                 (a) Borrower, at its expense, shall keep the Collateral insured
against loss or damage by fire, theft, explosion, sprinklers, and all other
hazards and risks, and in such amounts, as ordinarily insured against by other
owners in similar businesses conducted in the locations where Borrower's
business is conducted on the date hereof. Borrower shall also maintain insurance
relating to Borrower's ownership and use of the Collateral in amounts and of a
type that are customary to businesses similar to Borrower's.

                 (b) All such policies of insurance shall be in such form, with
such companies, and in such amounts as are reasonably satisfactory to Bank. All
such policies of property insurance shall contain a lender's loss payable
endorsement, in a form satisfactory to Bank, showing Bank as an additional loss
payee thereof and all liability insurance policies shall show the Bank as an
additional insured, and shall specify that the insurer must give at least twenty
(20) days notice to Bank before canceling its policy for any reason. At Bank's
request, Borrower shall deliver to Bank certified copies of such policies of
insurance and evidence of the payments of all premiums therefor. All proceeds
payable under any such policy shall, at the option of Bank, be payable to Bank
to be applied on account of the Obligations.
 
          6.7  PRINCIPAL DEPOSITORY.  Within ninety (90) days of this           
               --------------------                                    
Agreement, Borrower shall maintain its principal depository and operating
accounts with Bank.
 
          6.8  ADJUSTED QUICK RATIO.  Borrower shall maintain, on the last day
               --------------------                                    
of each calendar month, a ratio of Quick Assets to Current Liabilities
minus Borrower's current deferred revenues as of such date of at least 1.0 to
-----                                                                        
1.0 during the period from the Closing Date through June 30, 1998, and
thereafter, as of the last day of each month, a ratio of Quick Assets to Current

                                      -14-
<PAGE>
 
Liabilities minus Borrower's current deferred revenues as of such date of at
            -----                                                           
least 1.75 to 1.0.
 
          6.9  PROFITABILITY.
               -------------   

                 (a) Borrower shall have a minimum Net Income less increases in
                                                              ----             
capitalized software development costs of not less than the amount shown below
as of the end of each of its fiscal quarters shown below:
 
Fiscal Quarter Ending       Minimum Net Income
---------------------       ------------------
March 31, 1998              $500,000 (excluding a one-time charge of $2,100,000)
June 30, 1998, and each     $500,000  
Fiscal Quarter ending               
thereafter

          6.10  FURTHER ASSURANCES.  At any time and from time to time Borrower
                ------------------  
shall execute and deliver such further instruments and take such further action
as may reasonably be requested by Bank to effect the purposes of this Agreement.

     7.   NEGATIVE COVENANTS
          ------------------

          Borrower covenants and agrees that, so long as any Credit Extension
hereunder shall be available and until payment in full of the outstanding
Obligations or for so long as Bank may have any commitment to make any Advances,
Borrower will not do any of the following:

          7.1  DISPOSITIONS.  Convey, sell, lease, transfer or otherwise        
               ------------                                               
dispose of (collectively, a "TRANSFER"), or permit any of its Subsidiaries to
Transfer, all or any part of its business or property, other than Transfers: (i)
of inventory in the ordinary course of business, (ii) of non-exclusive licenses
and similar arrangements for the use of the property of Borrower or its
Subsidiaries in the ordinary course of business; (iii) that constitute payment
of normal and usual operating expenses in the ordinary course of business; or
(iv) of worn-out or obsolete Equipment.

          7.2  CHANGES IN BUSINESS, OWNERSHIP, OR MANAGEMENT, BUSINESS 
               -------------------------------------------------------  
LOCATIONS.  Engage in any business, or permit any of its Subsidiaries to 
---------
engage in any business, other than the businesses currently engaged in by
Borrower and any business substantially similar or related thereto (or
incidental thereto), or, other than as a result of the consummation of the
transactions contemplated by that certain Subscription and Contribution
Agreement dated as of February 26, 1998 (the "CONVERSION"), suffer a material
change in Borrower's ownership or management. Borrower will not, without at
least thirty (30) days prior written notification to Bank, relocate its chief
executive office or add any new offices or business locations.

          7.3  MERGERS OR ACQUISITIONS.  Except in connection with the 
               ----------------------- 
Conversion, merge or consolidate, or permit any of its Subsidiaries to merge or
consolidate, with or into any other business organization, or acquire, or permit
any of its Subsidiaries to acquire, all or substantially all of the capital
stock or property of another Person.

          7.4  INDEBTEDNESS.  Create, incur, assume or be or remain liable with
               ------------  
respect to any Indebtedness, or permit any Subsidiary so to do, other than
Permitted Indebtedness.

          7.5  ENCUMBRANCES.  Create, incur, assume or suffer to exist any Lien
               ------------ 
with respect to any of its property, or assign or otherwise convey any right to
receive income, including the sale of any Accounts, or permit any of its
Subsidiaries so to do, except for Permitted Liens.

                                      -15-
<PAGE>
 
          7.6  DISTRIBUTIONS.  Except in connection with the distribution of net
               -------------  
retained earnings of Borrower through the date of the Conversion in one or more
distributions, pay any dividends or make any other distribution or payment on
account of or in redemption, retirement or purchase of any capital stock
provided, however, so long as no Event of Default is then outstanding or would
--------                                                                      
be caused thereby, Borrower may pay cash dividends to its members in an amount
sufficient to enable its members to pay those federal and state income taxes of
the members which are directly attributable to the Borrower's earnings.

          7.7  INVESTMENTS.  Except in connection with the Conversion, directly 
               ----------- 
or indirectly acquire or own, or make any Investment in or to any Person, or
permit any of its Subsidiaries so to do, other than Permitted Investments.

          7.8  TRANSACTIONS WITH AFFILIATES.  Except in connection with the
               ----------------------------                                  
Conversion, directly or indirectly enter into or permit to exist any material
transaction with any Affiliate of Borrower except for transactions that are in
the ordinary course of Borrower's business, upon fair and reasonable terms that
are no less favorable to Borrower than would be obtained in an arm's length
transaction with a nonaffiliated Person.

          7.9  SUBORDINATED DEBT.  Make any payment in respect of any 
               -----------------
Subordinated Debt, or permit any of its Subsidiaries to make any such payment,
except in compliance with the terms of such Subordinated Debt and the
Subordination Agreement governing such Subordinated Debt, or amend any provision
contained in any documentation relating to the Subordinated Debt without Bank's
prior written consent.

          7.10  INVENTORY.  Store the Inventory with a bailee, warehouseman, or
                --------- 
similar party unless Bank has received a pledge of any warehouse receipt
covering such Inventory.  Except for Inventory sold in the ordinary course of
business and except for such other locations as Bank may approve in writing,
Borrower shall keep the Inventory only at the location set forth in Section 10
hereof and such other locations of which Borrower gives Bank prior written
notice and as to which Borrower signs and files a financing statement where
needed to perfect Bank's security interest.

          7.11  COMPLIANCE.  Become an "investment company" or a company
                ---------- 
controlled by an "investment company," within the meaning of the Investment
Company Act of 1940, or become principally engaged in, or undertake as one of
its important activities, the business of extending credit for the purpose of
purchasing or carrying margin stock, or use the proceeds of any Advance for such
purpose; fail to meet the minimum funding requirements of ERISA; permit a
Reportable Event or Prohibited Transaction, as defined in ERISA, to occur; fail
to comply with the Federal Fair Labor Standards Act or violate any other law or
regulation, which violation could have a Material Adverse Effect or a material
adverse effect on the Collateral or the priority of Bank's Lien on the
Collateral; or permit any of its Subsidiaries to do any of the foregoing.

     8.   EVENTS OF DEFAULT
          -----------------

          Any one or more of the following events shall constitute an Event of
Default by Borrower under this Agreement:

          8.1  PAYMENT DEFAULT.  If Borrower fails to pay, when due, any of
               ---------------                                               
the Obligations.

          8.2  COVENANT DEFAULT.
               ----------------   

                 (a) If Borrower fails to perform any obligation under Sections
6.3, 6.6, 6.7, 6.8, 6.9 or 6.10 or violates any of the covenants contained in
Article 7 of this Agreement, or

                 (b) If Borrower fails or neglects to perform, keep, or observe
any other material term, provision, condition, covenant, or agreement contained
in this Agreement, in any of the Loan Documents, or in any other present or
future agreement between Borrower and Bank and as to any default under such
other term, provision, condition, covenant or agreement that can be cured, has

                                      -16-
<PAGE>
 
failed to cure such default within ten (10) days after the occurrence thereof;
provided, however, that if the default cannot by its nature be cured within the
ten (10) day period or cannot after diligent attempts by Borrower be cured
within such ten (10) day period, and such default is likely to be cured within a
reasonable time, then Borrower shall have an additional reasonable period (which
shall not in any case exceed thirty (30) days) to attempt to cure such default,
and within such reasonable time period the failure to have cured such default
shall not be deemed an Event of Default (provided that no Advances will be
required to be made during such cure period);

          8.3  MATERIAL ADVERSE CHANGE.  If there (i) occurs a material adverse
               -----------------------                                   
change in the business, operations, or condition (financial or otherwise) of the
Borrower, or (ii) is a material impairment of the prospect of repayment of any
portion of the Obligations or (iii) is a material impairment of the value or
priority of Bank's security interests in the Collateral;

          8.4  ATTACHMENT.  If any material portion of Borrower's assets is
               ----------                                                    
attached, seized, subjected to a writ or distress warrant, or is levied upon, or
comes into the possession of any trustee, receiver or person acting in a similar
capacity and such attachment, seizure, writ or distress warrant or levy has not
been removed, discharged or rescinded within ten (10) days, or if Borrower is
enjoined, restrained, or in any way prevented by court order from continuing to
conduct all or any material part of its business affairs, or if a judgment or
other claim becomes a lien or encumbrance upon any material portion of
Borrower's assets, or if a notice of lien, levy, or assessment is filed of
record with respect to any of Borrower's assets by the United States Government,
or any department, agency, or instrumentality thereof, or by any state, county,
municipal, or governmental agency, and the same is not paid within ten (10) days
after Borrower receives notice thereof, provided that none of the foregoing
shall constitute an Event of Default where such action or event is stayed or an
adequate bond has been posted pending a good faith contest by Borrower (provided
that no Credit Extensions will be required to be made during such cure period);

          8.5  INSOLVENCY.  If Borrower becomes insolvent, or if an Insolvency
               ----------                                                       
Proceeding is commenced by Borrower, or if an Insolvency Proceeding is commenced
against Borrower and is not dismissed or stayed within 60 days (provided that no
Advances will be made prior to the dismissal of such Insolvency Proceeding);

          8.6  OTHER AGREEMENTS.  If there is a default in any agreement to
               ----------------                                                 
which Borrower is a party with a third party or parties resulting in a right by
such third party or parties, whether or not exercised, to accelerate the
maturity of any Indebtedness in an amount in excess of One Hundred Thousand
Dollars ($100,000) or that could have a Material Adverse Effect;

          8.7  SUBORDINATED DEBT.  If Borrower makes any payment on account of
               -----------------                                               
Subordinated Debt, except to the extent such payment is allowed under any
subordination agreement entered into with Bank;

          8.8  JUDGMENTS.  If a judgment or judgments for the payment of money
               ---------                                                       
in an amount, individually or in the aggregate, of at least Fifty Thousand
Dollars ($50,000) shall be rendered against Borrower and shall remain
unsatisfied and unstayed for a period of ten (10) days (provided that no Credit
Extensions will be made prior to the satisfaction or stay of such judgment); or

          8.9  MISREPRESENTATIONS.  If any material misrepresentation or
               ------------------                                          
material misstatement exists now or hereafter in any warranty or representation
set forth herein or in any certificate or writing delivered to Bank by Borrower
or any Person acting on Borrower's behalf pursuant to this Agreement or to
induce Bank to enter into this Agreement or any other Loan Document.

          8.10  GUARANTY.  Any guaranty of all or a portion of the Obligations
                --------                                            
ceases for any reason to be in full force and effect, or any Guarantor fails to
perform any obligation under any guaranty of all or a portion of the
Obligations, or any material misrepresentation or material misstatement exists
now or hereafter in any warranty or representation set forth in any guaranty of
all or a portion of the Obligations or in any certificate delivered to Bank in

                                      -17-
<PAGE>
 
connection with such guaranty, or any of the circumstances described in Sections
8.4, 8.5 or 8.8 occur with respect to any Guarantor.
 
     9.  BANK'S RIGHTS AND REMEDIES
         --------------------------
 
          9.1  RIGHTS AND REMEDIES.  Upon the occurrence and during the
               -------------------                                       
continuance of an Event of Default, Bank may, at its election, without notice of
its election and without demand, do any one or more of the following, all of
which are authorized by Borrower:
 
                 (a) Declare all Obligations, whether evidenced by this
Agreement, by any of the other Loan Documents, or otherwise, immediately due and
payable (provided that upon the occurrence of an Event of Default described in
Section 8.5 all Obligations shall become immediately due and payable without any
action by Bank);
 
                 (b) Cease advancing money or extending credit to or for the
benefit of Borrower under this Agreement or under any other agreement between
Borrower and Bank;
 
                 (c) Demand that Borrower (i) deposit cash with Bank in an
amount equal to the amount of any letters of credit issued by the Bank for the
account of Borrower remaining undrawn, as collateral security for the repayment
of any future drawings under such letters of credit, and Borrower shall
forthwith deposit and pay such amounts, and (ii) pay in advance all letter of
credit fees scheduled to be paid or payable over the remaining term of such
letters of credit;
 
                 (d) Settle or adjust disputes and claims directly with account
debtors for amounts, upon terms and in whatever order that Bank reasonably
considers advisable;
 
                 (e) Without notice to or demand upon Borrower, make such
payments and do such acts as Bank considers necessary or reasonable to protect
its security interest in the Collateral. Borrower agrees to assemble the
Collateral if Bank so requires, and to make the Collateral available to Bank as
Bank may designate. Borrower authorizes Bank to enter the premises where the
Collateral is located, to take and maintain possession of the Collateral, or any
part of it, and to pay, purchase, contest, or compromise any encumbrance,
charge, or lien which in Bank's determination appears to be prior or superior to
its security interest and to pay all expenses incurred in connection therewith.
With respect to any of Borrower's premises, Borrower hereby grants Bank a
license to enter such premises and to occupy the same, without charge;
 
                 (f) Without notice to Borrower set off and apply to the
Obligations any and all (i) balances and deposits of Borrower held by Bank, or
(ii) indebtedness at any time owing to or for the credit or the account of
Borrower held by Bank;
 
                 (g) Ship, reclaim, recover, store, finish, maintain, repair,
prepare for sale, advertise for sale, and sell (in the manner provided for
herein) the Collateral. Bank is hereby granted a non-exclusive, royalty-free
license or other right, solely pursuant to the provisions of this Section 9.1,
to use, without charge, Borrower's labels, rights of use of any name, trade
names, trademarks, service marks, and advertising matter, or any property of a
similar nature, as it pertains to the Collateral, in completing production of,
advertising for sale, and selling any Collateral and, in connection with Bank's
exercise of its rights under this Section 9.1, Borrower's rights under all
licenses and all franchise agreements shall inure to Bank's benefit;
 
                 (h) Sell the Collateral at either a public or private sale, or
both, by way of one or more contracts or transactions, for cash or on terms, in
such manner and at such places (including Borrower's premises) as Bank
determines is commercially reasonable, and apply the proceeds thereof to the
Obligations in whatever manner or order it deems appropriate;
 

                                      -18-
<PAGE>
 
                 (i) Bank may credit bid and purchase at any public sale, or
at any private sale as permitted by law; and
 
                 (j) Any deficiency that exists after disposition of the
Collateral as provided above will be paid immediately by Borrower.
 
                 (k) Bank shall have a non-exclusive, royalty-free license to
use the Intellectual Property (other than Patents, Copyrights, Mask Works and
trade secrets) to the extent reasonably necessary to permit Bank to exercise its
rights and remedies upon the occurrence of an Event of Default.
 
          9.2  POWER OF ATTORNEY.  Effective only upon the occurrence and       
               -----------------                                           
during the continuance of an Event of Default, Borrower hereby irrevocably
appoints Bank (and any of Bank's designated officers, or employees) as
Borrower's true and lawful attorney to:  (a) send requests for verification of
Accounts or notify account debtors of Bank's security interest in the Accounts;
(b) endorse Borrower's name on any checks or other forms of payment or security
that may come into Bank's possession; (c) sign Borrower's name on any invoice or
bill of lading relating to any Account, drafts against account debtors,
schedules and assignments of Accounts, verifications of Accounts, and notices to
account debtors; (d) make, settle, and adjust all claims under and decisions
with respect to Borrower's policies of insurance; (e) settle and adjust disputes
and claims respecting the accounts directly with account debtors, for amounts
and upon terms which Bank determines to be reasonable; and (f) to file, in its
sole discretion, one or more financing or continuation statements and amendments
thereto, relative to any of the Collateral without the signature of Borrower
where permitted by law.  The appointment of Bank as Borrower's attorney in fact,
and each and every one of Bank's rights and powers, being coupled with an
interest, is irrevocable until all of the Obligations have been fully repaid and
performed and Bank's obligation to provide advances hereunder is terminated.

          9.3  ACCOUNTS COLLECTION.  Upon the occurrence and during the
               -------------------                                       
continuance of an Event of Default, Bank may notify any Person owing funds to
Borrower of Bank's security interest in such funds and verify the amount of such
Account.  Borrower shall collect all amounts owing to Borrower for Bank, receive
in trust all payments as Bank's trustee, and if requested or required by Bank,
immediately deliver such payments to Bank in their original form as received
from the account debtor, with proper endorsements for deposit.

          9.4  BANK EXPENSES.  If Borrower fails to pay any amounts or furnish
               -------------                                                
any required proof of payment due to third persons or entities, as required
under the terms of this Agreement, then Bank may do any or all of the following:
(a) make payment of the same or any part thereof; (b) set up such reserves under
the Committed Revolving Line as Bank deems necessary to protect Bank from the
exposure created by such failure; or (c) obtain and maintain insurance policies
of the type discussed in Section 6.6 of this Agreement, and take any action with
respect to such policies as Bank deems prudent. Any amounts so paid or deposited
by Bank shall constitute Bank Expenses, shall be immediately due and payable,
and shall bear interest at the then applicable rate hereinabove provided, and
shall be secured by the Collateral. Any payments made by Bank shall not
constitute an agreement by Bank to make similar payments in the future or a
waiver by Bank of any Event of Default under this Agreement.

          9.5  BANK'S LIABILITY FOR COLLATERAL.  So long as Bank complies with
               -------------------------------
reasonable banking practices, Bank shall not in any way or manner be liable or
responsible for: (a) the safekeeping of the Collateral; (b) any loss or damage
thereto occurring or arising in any manner or fashion from any cause; (c) any
diminution in the value thereof; or (d) any act or default of any carrier,
warehouseman, bailee, forwarding agency, or other person whomsoever. Except as
provided in the foregoing sentence, all risk of loss, damage or destruction of
the Collateral shall be borne by Borrower.

          9.6  REMEDIES CUMULATIVE.  Bank's rights and remedies under this
               -------------------                                     
Agreement, the Loan Documents, and all other agreements shall be cumulative.
Bank shall have all other rights and remedies not expressly set forth herein as
provided under the Code, by law, or in equity. No exercise by Bank of one right
or remedy shall be deemed an election, and no waiver by Bank of any Event of
Default on Borrower's part shall be deemed a continuing waiver. No delay by Bank

                                      -19-
<PAGE>
 
shall constitute a waiver, election, or acquiescence by it. No waiver by Bank
shall be effective unless made in a written document signed on behalf of Bank
and then shall be effective only in the specific instance and for the specific
purpose for which it was given.

          9.7  DEMAND; PROTEST.  Borrower waives demand, protest, notice of
               ---------------                                            
protest, notice of default or dishonor, notice of payment and nonpayment, notice
of any default, nonpayment at maturity, release, compromise, settlement,
extension, or renewal of accounts, documents, instruments, chattel paper, and
guarantees at any time held by Bank on which Borrower may in any way be liable.

     10.   NOTICES
           -------

           Unless otherwise provided in this Agreement, all notices or demands
by any party relating to this Agreement or any other agreement entered into in
connection herewith shall be in writing and (except for financial statements and
other informational documents which may be sent by first-class mail, postage
prepaid) shall be personally delivered or sent by a recognized overnight
delivery service, by certified mail, postage prepaid, return receipt requested,
or by telefacsimile to Borrower or to Bank, as the case may be, at its addresses
set forth below:

If to Borrower               Manhattan Associates Software, LLC
                             2300 Windy Ridge Parkway, Suite 700
                             Atlanta, Georgia 30339
                             Attn: Michael Casey
                             FAX: (770) 955-0302

with a copy to:              Morris Manning & Martin LLP
                             1600 Atlanta Financial Center
                             3343 Peachtree Road, N.E.
                             Atlanta, Georgia  30326
                             Attn:  John C. Yates
                             FAX: (404) 365-9532
 
If to Bank                   Silicon Valley Bank
                             3343 Peachtree Road, N.E.
                             East Tower, Suite 312
                             Atlanta, Georgia  30326
                             Attn: Tom Vertin
                             FAX: (404) 261-2202

     The parties hereto may change the address at which they are to receive
notices hereunder, by notice in writing in the foregoing manner given to the
other.

     11.  CHOICE OF LAW AND VENUE
          -----------------------

          The LOAN DOCUMENTS shall be governed by, and construed in accordance
with, the internal laws of the State of Georgia, without regard to principles of
conflicts of law.  TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, BORROWER
AND BANK EACH HEREBY WAIVE THEIR RESPECTIVE RIGHTS TO A JURY TRIAL OF ANY CLAIM
OR CAUSE OF ACTION BASED UPON OR ARISING OUT OF ANY OF THE LOAN DOCUMENTS OR ANY
OF THE TRANSACTIONS CONTEMPLATED THEREIN, INCLUDING CONTRACT CLAIMS, TORT
CLAIMS, BREACH OF DUTY CLAIMS, AND ALL OTHER COMMON LAW OR STATUTORY CLAIMS.
EACH PARTY RECOGNIZES AND AGREES THAT THE FOREGOING WAIVER CONSTITUTES A
MATERIAL INDUCEMENT FOR IT TO ENTER INTO THIS AGREEMENT.  EACH PARTY REPRESENTS
AND WARRANTS THAT IT HAS REVIEWED THIS WAIVER WITH ITS LEGAL COUNSEL AND THAT IT
KNOWINGLY AND VOLUNTARILY WAIVES ITS JURY TRIAL RIGHTS FOLLOWING CONSULTATION

                                      -20-
<PAGE>
 
WITH LEGAL COUNSEL.  THE BORROWER AND THE BANK ALSO AGREE THAT ANY LEGAL ACTION
OR PROCEEDING WITH RESPECT TO THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS
OR TO ENFORCE ANY JUDGMENT OBTAINED AGAINST THE BORROWER IN CONNECTION WITH THIS
AGREEMENT OR SUCH OTHER LOAN DOCUMENT, MAY BE BROUGHT BY THE BANK OR BORROWER IN
ANY STATE OR FEDERAL COURT SITTING IN THE COUNTY OF THE STATE IN WHICH BANK'S
ADDRESS SHOWN IN SECTION 10 ABOVE IS LOCATED, OR IN ANY OTHER COURT TO THE
JURISDICTION OF WHICH SUCH BORROWER OR ANY OF ITS PROPERTY IS OR MAY BE SUBJECT.
EACH OF THE BORROWER AND THE BANK IRREVOCABLY SUBMITS TO THE JURISDICTION OF THE
AFORESAID STATE AND FEDERAL COURTS, AND IRREVOCABLY WAIVES ANY PRESENT OR FUTURE
OBJECTION TO VENUE IN ANY SUCH COURT, AND ANY PRESENT OR FUTURE CLAIM THAT ANY
SUCH COURT IS AN INCONVENIENT FORUM, IN CONNECTION WITH ANY ACTION OR PROCEEDING
RELATING TO THIS AGREEMENT OR ANY OF THE OTHER LOAN DOCUMENTS.

     12.  GENERAL PROVISIONS
          ------------------

          12.1  SUCCESSORS AND ASSIGNS.  This Agreement shall bind and inure to
                ----------------------
the benefit of the respective successors and permitted assigns of each of the
parties; provided, however, that neither this Agreement nor any rights hereunder
         --------  -------                                                      
may be assigned by Borrower without Bank's prior written consent, which consent
may be granted or withheld in Bank's sole discretion.  Bank shall have the right
without the consent of or notice to Borrower to sell, transfer, negotiate, or
grant participation in all or any part of, or any interest in, Bank's
obligations, rights and benefits hereunder.

          12.2  INDEMNIFICATION.  Borrower shall, indemnify, defend, protect
                ---------------                                               
and hold harmless Bank and its officers, employees, and agents against: (a) all
obligations, demands, claims, and liabilities claimed or asserted by any other
party in connection with the transactions contemplated by the LOAN DOCUMENTS;
and (b) all losses or Bank Expenses in any way suffered, incurred, or paid by
Bank as a result of or in any way arising out of, following, or consequential to
transactions between Bank and Borrower whether under the LOAN DOCUMENTS, or
otherwise (including without limitation reasonable attorneys fees and expenses),
except for losses caused by Bank's gross negligence or willful misconduct.

          12.3  TIME OF ESSENCE.  Time is of the essence for the performance of
                ---------------  
all obligations set forth in this Agreement.

          12.4  SEVERABILITY OF PROVISIONS.  Each provision of this Agreement
                --------------------------                                     
shall be severable from every other provision of this Agreement for the purpose
of determining the legal enforceability of any specific provision.

          12.5  AMENDMENTS IN WRITING, INTEGRATION.  This Agreement cannot be
                ----------------------------------                             
amended or terminated except by a writing signed by Borrower and Bank.  All
prior agreements, understandings, representations, warranties, and negotiations
between the parties hereto with respect to the subject matter of this Agreement,
if any, are merged into this Agreement and the Loan Documents.

          12.6  COUNTERPARTS.  This Agreement may be executed in any number of
                ------------ 
counterparts and by different parties on separate counterparts, each of which,
when executed and delivered, shall be deemed to be an original, and all of
which, when taken together, shall constitute but one and the same Agreement.

          12.7  SURVIVAL.  All covenants, representations and warranties made
                --------                                                       
in this Agreement shall continue in full force and effect so long as any
Obligations remain outstanding.  The obligations of Borrower to indemnify Bank
with respect to the expenses, damages, losses, costs and liabilities described
in Section 12.2 shall survive until all applicable statute of limitations
periods with respect to actions that may be brought against Bank have run.

                                      -21-
<PAGE>
 
     IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be
executed as of the date first above written.

                                       MANHATTAN ASSOCIATES SOFTWARE,
                                       LLC
 
                                       By: /s/ Michael J. Casey
                                           ------------------------------------ 
                                       Title: Chief Financial Officer
                                              ---------------------------------
 
 
                                       SILICON VALLEY BANK
 
                                       By:  /s/ Gerard F. Benson
                                           ------------------------------------
                                       Title: Assistant Vice President 
                                              ---------------------------------

                                      -22-
<PAGE>
 
                                   EXHIBIT A
                                   ---------
                                        

     The Collateral shall consist of all right, title and interest of Borrower
in and to the following:

     (a) All goods and equipment now owned or hereafter acquired, including,
without limitation, all machinery, fixtures, vehicles (including motor vehicles
and trailers), and any interest in any of the foregoing, and all attachments,
accessories, accessions, replacements, substitutions, additions, and
improvements to any of the foregoing, wherever located;

     (b) All inventory, now owned or hereafter acquired, including, without
limitation, all merchandise, raw materials, parts, supplies, packing and
shipping materials, work in process and finished products including such
inventory as is temporarily out of Borrower's custody or possession or in
transit and including any returns upon any accounts or other proceeds, including
insurance proceeds, resulting from the sale or disposition of any of the
foregoing and any documents of title representing any of the above;

     (c) All contract rights and general intangibles now owned or hereafter
acquired (other than Copyrights, Trademarks, Patents and Mask Works, each as
defined below), including, without limitation, goodwill, trade styles, trade
names, leases, license agreements, franchise agreements, blueprints, drawings,
purchase orders, customer lists, route lists, infringements, claims, computer
programs, computer discs, computer tapes, literature, reports, catalogs, design
rights, income tax refunds, payments of insurance and rights to payment of any
kind;

     (d) All now existing and hereafter arising accounts, contract rights,
royalties, license rights and all other forms of obligations owing to Borrower
arising out of the sale or lease of goods, the licensing of technology or the
rendering of services by Borrower, whether or not earned by performance, and any
and all credit insurance, guaranties, and other security therefor, as well as
all merchandise returned to or reclaimed by Borrower;

     (e) All documents, cash, deposit accounts, securities, investment property,
letters of credit, certificates of deposit, instruments and chattel paper now
owned or hereafter acquired and Borrower's Books relating to the foregoing;

     (f) All Borrower's Books relating to the foregoing and any and all claims,
rights and interests in any of the above and all substitutions for, additions
and accessions to and proceeds thereof.

     As used herein, the following terms shall have the following meanings:

     "COPYRIGHTS" means any and all copyright rights, copyright applications,
copyright registrations and like protections in each work or authorship and
derivative work thereof, whether published or unpublished and whether or not the
same also constitutes a trade secret, now or hereafter existing, created,
acquired or held.

     "MASK WORKS" means all mask work or similar rights available for the
protection of semiconductor chips, now owned or hereafter acquired;

     "PATENTS" means all patents, patent applications and like protections
including without limitation improvements, divisions, continuations, renewals,
reissues, extensions and continuations-in-part of the same.

     "TRADEMARKS" means any trademark and servicemark rights, whether registered
or not, applications to register and registrations of the same and like
protections, and the entire goodwill of the business of Assignor connected with
and symbolized by such trademarks.

<PAGE>
 
                                   EXHIBIT B
                                   ---------
                                        
                  LOAN PAYMENT/ADVANCE TELEPHONE REQUEST FORM
             DEADLINE FOR SAME DAY PROCESSING IS 11:00 A.M., E.S.T.
                                        

TO:  CENTRAL CLIENT SERVICE DIVISION          DATE:
                                                    --------------------------

FAX#:  (408)                            TIME:
             -----------                      ----------------------------

FROM:
      ------------------------------------------------------------------------
          BORROWER'S NAME

FROM:
      ------------------------------------------------------------------------
          AUTHORIZED SIGNER'S NAME

      ------------------------------------------------------------------------ 
          AUTHORIZED SIGNATURE

PHONE:
       -----------------------------------------------------------------------

FROM ACCOUNT #                       TO ACCOUNT#
              ----------------------            ------------------------------

------------------------------------------------------------------------------
 REQUESTED TRANSACTION TYPE                        REQUEST DOLLAR AMOUNT
 --------------------------                        ---------------------

 PRINCIPAL INCREASE (ADVANCE)                      $
                                                   ---------------------------
 PRINCIPAL PAYMENT (ONLY)                          $
                                                   ---------------------------
 INTEREST PAYMENT (ONLY)                           $
                                                   ---------------------------
 PRINCIPAL AND INTEREST (PAYMENT)                  $
                                                   ---------------------------
 OTHER INSTRUCTIONS:
                     ---------------------------------------------------------
------------------------------------------------------------------------------

     All representations and warranties of Borrower stated in the Loan and
Security Agreement are true, correct and complete in all material respects as of
the date of the telephone request for an Advance confirmed by this Advance
Request; provided, however, that those representations and warranties expressly
referring to another date shall be true, correct and complete in all material
respects as of such date.

------------------------------------------------------------------------------
                                 BANK USE ONLY:
                               TELEPHONE REQUEST:
                               ----------------- 

The following person is authorized to request the loan payment transfer/loan
advance on the advance designated account and is known to me.

------------------------------
Authorized Requester

                         -----------------------------
                         Authorized Signature (Bank)
                         Phone #
                                ----------------------

------------------------------------------------------------------------------

<PAGE>
 
                                    EXHIBIT C
                           BORROWING BASE CERTIFICATE
                                        
Borrower:  Manhattan Associates Software, LLC       Bank:  Silicon Valley Bank

Commitment Amount:  $8,000,000.00

------------------------------------------------------------------------------


 
 
                                                                       
ACCOUNTS RECEIVABLE
     1.     Accounts Receivable Book Value as of                                $
                                                 -------                          --------
     2.     Additions (please explain on reverse)                               $
                                                                                  --------
     3.     TOTAL ACCOUNTS RECEIVABLE                                           $
                                                                                  --------
 
ACCOUNTS RECEIVABLE DEDUCTIONS (without duplication)
     4.     Amounts over 90 days due  $
                                        ------- 
     5.     Balance of 50% over 90 day accounts              $
                                                               -------- 
     6.     Concentration Limits                             $
                                                               -------- 
            Foreign Accounts                                 $
                                                               -------- 
     7.     Governmental Accounts                            $
                                                               -------- 
     8.     Contra Accounts                                  $
                                                               -------- 
     9.     Promotion or Demo Accounts                       $
                                                               -------- 
     10.    Intercompany/Employee Accounts                   $
                                                               -------- 
     11.    Other (please explain on reverse)                $
                                                               -------- 
     12.    TOTAL ACCOUNTS RECEIVABLE DEDUCTIONS                                $  -
                                                                                  --------
     13.    Eligible Accounts (#3 minus #12)                 $
                                                               -------- 
     14.    LOAN VALUE OF ACCOUNTS (75% of #13)                                 $
                                                                                  --------
 
BALANCES
     15.    Maximum Loan Amount                              $ 8,000,000
                                                               ---------
     16.    Total Funds Available [Lesser of #14 or #15                         $
                                                                                  --------
     17.    Present balance owing on Line of Credit                             $
                                                                                  --------
     18.    Outstanding under Sublimits ( )                  $
                                                               -------- 
     19.    RESERVE POSITION (#16 minus #17 and #18)                            $
                                                                                  --------


The undersigned represents and warrants that the foregoing is true, complete and
correct, and that the information reflected in this Borrowing Base Certificate
complies with the representations and warranties set forth in the Loan and
Security Agreement between the undersigned and Silicon Valley Bank.

COMMENTS:

MANHATTAN ASSOCIATES SOFTWARE, LLC


By:
   ----------------------------------- 
      Authorized Signer

<PAGE>
 
                                   EXHIBIT D
                             COMPLIANCE CERTIFICATE
                                        
TO:       SILICON VALLEY BANK

FROM:     MANHATTAN ASSOCIATES SOFTWARE, LLC

     The undersigned authorized officer of MANHATTAN ASSOCIATES SOFTWARE, LLC
hereby certifies that in accordance with the terms and conditions of the Loan
and Security Agreement between Borrower and Bank (the "Agreement"), (i) Borrower
is in complete compliance for the period ending         with all required 
                                                -------
covenants except as noted below and (ii) all representations and warranties of
Borrower stated in the Agreement are true and correct in all material respects
as of the date hereof. Attached herewith are the required documents supporting
the above certification. The Officer further certifies that these are prepared
in accordance with Generally Accepted Accounting Principles (GAAP) and are
consistently applied from one period to the next except as explained in an
accompanying letter or footnotes. The Officer expressly acknowledges that no
borrowings may be requested by the Borrower at any time or date of determination
that Borrower is not in compliance with any of the terms of the Agreement, and
that such compliance is determined not just at the date this certificate is
delivered.



            PLEASE INDICATE COMPLIANCE STATUS BY CIRCLING YES/NO UNDER "COMPLIES" COLUMN.
 
     Reporting Covenant                           REQUIRED                            COMPLIES
     ------------------                           --------                            --------
                                                                                   
 
     Monthly financial statements                 Monthly within 30 days              Yes     No
     Annual (CPA Audited)                         FYE within 90 days                  Yes     No
     A/R Agings                                   Monthly within 20 days              Yes     No
 
     FINANCIAL COVENANT                           REQUIRED                ACTUAL      COMPLIES
     ------------------                           --------                ------      --------
 
     Maintain on a Monthly Basis:
     Minimum Adjusted Quick Ratio                 [1.0: 1.0 from the      _____:1.0   Yes     No    
                                                  Closing Date through
                                                  6/30/98;1.75:1.0
                                                  thereafter]
 
     Maintain on a Quarterly Basis:
     Minimum Net Loss Income less increases in
     capitalized software development costs       $_______*               $________   Yes     No


                                 ============================================

                                                BANK USE ONLY
                                 
                                      RECEIVED BY:
                                                  -----------------------
                                      DATE:
                                           ----------------------
                                      REVIEWED BY:
                                                   ----------------------

                                      COMPLIANCE STATUS:  YES / NO

                                 ============================================

COMMENTS REGARDING EXCEPTIONS:

Sincerely,
                     Date:
-----------------          -----------------
SIGNATURE

------------------
TITLE

<PAGE>
 
* Min. Net Income less increases in  capitalized software development costs of
[$500,000 (excluding a one-time charge of $2,100,000) for FQE ending 3/31/98;
$500,000 for the FQE ending 6/30/98 and for each FQE ending thereafter].

<PAGE>
 
                     DISBURSEMENT REQUEST AND AUTHORIZATION

Borrower:  Manhattan Associates Software, LLC     Bank:  Silicon Valley Bank

--------------------------------------------------------------------------------
LOAN TYPE.  This is a Variable Rate, Revolving Line of Credit of a principal
amount up to $8,000,000.00.

PRIMARY PURPOSE OF LOAN.  The primary purpose of this loan is for business.

SPECIFIC PURPOSE.  The specific purpose of this loan is: Distribution of net
retained earnings as set forth in the Loan Agreement.

DISBURSEMENT INSTRUCTIONS.  Borrower understands that no loan proceeds will be
disbursed until all of Bank's conditions for making the loan have been
satisfied.  Please disburse the loan proceeds as follows:

        Revolving Line
        --------------
       
        Amount paid to Borrower directly:                      $
                                                                --------
        Undisbursed Funds                                      $
                                                                --------
 
        Principal                                              $
                                                                --------

CHARGES PAID IN CASH.  Borrower has paid or will pay in cash as agreed the
following charges:

        Prepaid Finance Charges Paid in Cash:                 $20,000.00
                 $20,000   Loan Fee
 
        Other Charges Paid in Cash:                            $4,596.00
                  $4,596.00 Outside Counsel Fees and Expenses 
 
        Total Charges Paid in Cash                            $24,596.00

AUTOMATIC PAYMENTS.  Borrower hereby authorizes Bank automatically to deduct
from Borrower's account numbered                the amount of any loan payment.
                                 --------------
If the funds in the account are insufficient to cover any payment, Bank shall
not be obligated to advance funds to cover the payment.

FINANCIAL CONDITION.  BY SIGNING THIS AUTHORIZATION, BORROWER REPRESENTS AND
WARRANTS TO BANK THAT THE INFORMATION PROVIDED ABOVE IS TRUE AND CORRECT AND
THAT THERE HAS BEEN NO ADVERSE CHANGE IN BORROWER'S FINANCIAL CONDITION AS
DISCLOSED IN BORROWER'S MOST RECENT FINANCIAL STATEMENT TO BANK.  THIS
AUTHORIZATION IS DATED AS OF MARCH 30, 1998.

BORROWER:


----------------------------
Authorized Officer

<PAGE>
 
                        AGREEMENT TO PROVIDE INSURANCE
                                        
GRANTOR:  Manhattan Associates Software, LLC       BANK:  Silicon Valley Bank

-------------------------------------------------------------------------------
     INSURANCE REQUIREMENTS.  MANHATTAN ASSOCIATES SOFTWARE, LLC ("GRANTOR")
understands that insurance coverage is required in connection with the extending
of a loan or the providing of other financial accommodations to Grantor by Bank.
These requirements are set forth in the Loan Documents.  The following minimum
insurance coverages must be provided on the following described collateral (the
"COLLATERAL"):

          Collateral:     All Inventory, Equipment and Fixtures.
          Type:           All risks, including fire, theft and liability.
          Amount:         Full insurable value.
          Basis:          Replacement value.
          Endorsements:   Loss payable clause to Bank with stipulation that
                          coverage will not be canceled or diminished without a
                          minimum of twenty (20) days' prior written notice to
                          Bank.

     INSURANCE COMPANY.  Grantor may obtain insurance from any insurance company
Grantor may choose that is reasonably acceptable to Bank.  Grantor understands
that credit may not be denied solely because insurance was not purchased through
Bank.

     FAILURE TO PROVIDE INSURANCE.  Grantor agrees to deliver to Bank, on or
before closing, evidence of the required insurance as provided above, with an
effective date of the Closing Date, or earlier.  Grantor acknowledges and agrees
that if Grantor fails to provide any required insurance or fails to continue
such insurance in force, Bank may do so at Grantor's expense as provided in the
Loan and Security Agreement.  The cost of such insurance, at the option of Bank,
shall be payable on demand or shall be added to the indebtedness as provided in
the security document.  GRANTOR ACKNOWLEDGES THAT IF BANK SO PURCHASES ANY SUCH
INSURANCE, THE INSURANCE WILL PROVIDE LIMITED PROTECTION AGAINST PHYSICAL DAMAGE
TO THE COLLATERAL, UP TO THE BALANCE OF THE LOAN; HOWEVER, GRANTOR'S EQUITY IN
THE COLLATERAL MAY NOT BE INSURED.  IN ADDITION, THE INSURANCE MAY NOT PROVIDE
ANY PUBLIC LIABILITY OR PROPERTY DAMAGE INDEMNIFICATION AND MAY NOT MEET THE
REQUIREMENTS OF ANY FINANCIAL RESPONSIBILITY LAWS.

     AUTHORIZATION.  For purposes of insurance coverage on the Collateral,
Grantor authorizes Bank to provide to any person (including any insurance agent
or company) all information Bank deems appropriate, whether regarding the
Collateral, the loan or other financial accommodations, or both.

     GRANTOR ACKNOWLEDGES HAVING READ ALL THE PROVISIONS OF THIS AGREEMENT TO
PROVIDE INSURANCE AND AGREES TO ITS TERMS.  THIS AGREEMENT IS DATED MARCH 30,
                                                                    -------- 
1998.
GRANTOR: MANHATTAN ASSOCIATES SOFTWARE, LLC

x
 ----------------------------
 Authorized Officer

================================================================================
                                       FOR BANK USE ONLY
                                    INSURANCE VERIFICATION
   DATE:                                                         PHONE:
   AGENT'S NAME:
   INSURANCE COMPANY:
   POLICY NUMBER:
   EFFECTIVE DATES:
   COMMENTS:
================================================================================

<PAGE>
 
                                    SCHEDULE
                                       TO
                          LOAN AND SECURITY AGREEMENT
                                    BETWEEN
           SILICON VALLEY BANK AND MANHATTAN ASSOCIATES SOFTWARE, LLC
                                        

A.   Section 1.1    Indebtedness Existing on Closing Date.

                    The Debtor owes $2,900,000 to Alan J. Dabbiere, the Debtor's
                    Chief Executive Officer and President, pursuant to that
                    certain Grid Promissory Note dated December 31, 1995.

B.   Section 1.1    Investments Existing on Closing Date.

                    The Debtor owns all of the issued and outstanding common
                    stock of Performance Analysis Corporation, a North Carolina
                    corporation.
 
C.   Section 4.1    Permitted Liens.
 
                    None.
 
D.   Section 5.7    Existing Tradenames.
 
                    Manhattan Associates, LLC
 
E.   Section 5.8    Litigation.

                    None.