2000 Net Consolidator Program - CTI and Trans World Airlines Inc.
2000 NET CONSOLIDATOR PROGRAM
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YOUR FIRM: CTI Proposal Date: June 18, 1999
1440 Kapiolani Blvd. Your Firm ARC: 1260167/05-51326
8th Floor Effective Date: November 1, 1999
Honolulu, HI 96814 Termination Date: October 31, 2000
(hereinafter "Your Firm") DISTRICT: LAX
AGREEMENT NO: CON20004
This Agreement, when accepted shall constitute the entire Agreement between Your
Firm and Trans World Airlines, Inc. ("TWA") with respect to net fares applicable
to the markets identified herein, for air travel on TWA or Trans World Express
("TWE") commencing with the above Effective Date and continuing through the
above Termination Date, and is subject to the General Terms and Conditions set
forth on the following pages. This Agreement supersedes and replaces all
previous understandings and agreements, whether oral or written with respect to
the subject matter hereof.
The net fares offered to Your Firm are predicated on the following:
1. All travel must originate in the USA, with no westbound origination, and
must be round-trip, open-jaw, circle trip, or one-way. One way transatlantic
travel permitted at 60% of the applicable round-trip fare. Single open-jaw
is permitted at [*].
2. All travel must be sold consisting of a [*] minimum, ninety (90) day maximum
stay.
3. All fares are quoted in U.S. dollars and are payable in U.S. dollars
(regardless of the currency rate of exchange). Payment must be made in cash
only; payment by credit card or MCO is not acceptable.
4. Net fares, surcharges and applicable fees are not subject to commission.
5. Net fares are exclusive of fuel, departure, passenger facility, airport,
terminal and/or security taxes or surcharges, which when applicable must be
added to the fare collected from the passenger, and shown on the ticket(s)
when issued. Outbound date determines round trip seasonal fares only.
Surcharges, fees, sell-up differentials are applicable based on actual
differentials are applicable based on actual date of travel and must be
added to the fares regardless of departure date and/or season. Any passenger
routing must be the same as the routing of any TWA published fare for that
city pair.
6. Travel may not be combined with or ticketed in conjunction with any other
fare on TWA/TWE (except for fares listed in this Agreement) or any other
carrier or airline fare.
7. Net fares must be ticketed within [*] days of booking a reservation.
Reservations made within [*] days of departure must be ticketed within [*]
hours of booking.
8. No block space is permitted; group bookings (10 or more passengers) require
specific authorization from TWA's Group Desk, and are subject to the terms
and conditions applicable to TWA Group Desk sales procedures.
9. Net fares are subject to change upon fifteen (15) days prior written notice.
10. All sales are subject to audit by TWA. Booking or ticketing violations will
subject Your Firm to debit memo, cancellation of booking and/or immediate
termination of this Agreement, at the sole discretion of TWA.
11. During the term of this Agreement, Your Firm agrees to ticket an average of
[*] net flown (based on true origin and destination) passengers per month.
12. No tour conductor, student, infant, senior, site, agency discounts are
permitted.
13. All tickets must be issued on standard stock with TWA (015) validation. No
manual ticketing is permitted.
14. In the event of a departure date weather conditions or other operational
difficulty which results in a flight cancellation, delay or misconnection,
TWA will provide transportation on its next available flight in the same
class of service as originally ticketed, at no additional cost to passenger.
TWA does not guarantee reprotection of passengers on another airline.
15. No name changes allowed on ticketed reservations (PNR).
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.
<PAGE>
2000 NET CONSOLIDATOR PROGRAM
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GENERAL TERMS AND CONDITIONS
1. This agreement shall become effective as of the date indicated above
provided one (1) copy, signed by Your Firm is returned to TWA within thirty
(30) days of the Proposal Date indicated on the front page of this
Agreement. In the event this Agreement is not so returned, it shall be
construed as an offer only and shall be deemed automatically revoked. Any
alterations, deletions or additions to the Terms and Conditions of this
Agreement will not be effective without the express written approval of TWA.
2. Either party may cancel this Agreement at anytime, with or without cause,
upon 30 days prior written notice to the other.
3. Your Firm can not promote TWA in conjunction with this program in any way
including, but not limited to, written advertisement or print through
newspapers, magazines, and/or facsimile solicitations.
4. Transportation shall be used in accordance with applicable tariffs and the
conditions of carriage and rules and regulations of TWA. Tickets may not be
used in conjunction with any special marketing programs conducted by TWA
from time to time. [*]
5. Tickets may not be endorsed over to other airlines for carriage, refund or
exchange. Individual passengers shall be responsible for payment of excess
baggage charges, upgrades and other charges incurred after issuance of
tickets.
6. Your Firm agrees to notify TWA promptly, in writing in the event there are
changes in the ownership, operation or control of Your Firm.
7. Your Firm agrees to take all reasonable and appropriate measures to keep
this Agreement confidential, with the exception of those details necessary
for the normal conduct of Your Firm's business.
8. Neither TWA nor Your Firm will in any manner or by any device, either
directly or indirectly, act in violation of any applicable law, governmental
order or regulation including the provisions of TWA's tariffs and Your
Firm's appointment or provision for the conduct of business as established
by ARC.
9. Tickets must be issued only at Your Firm's home office set forth on the
preceding page hereof and Your Firm's branch office locations filed as such
with the Airline Reporting Corporation ("ARC").
10. In the event TWA terminates your firms Your Firm Sales Agreement, this
Agreement shall also terminate as of the same date.
11. This Agreement is governed by the laws of the State of Missouri.
<PAGE>
1999 NET CONSOLIDATOR PROGRAM
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MARKETS: USA to: All TWA International destinations except TLV/CAI/RUH
------- -----------
SURCHARGE DATES: See attached schedule
---------------
BOOKING CLASS: "T" Coach Transatlantic and Domestic
SELLUP: "V" Coach Transatlantic and Domestic
-------------
FARES: See attached schedule
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FARE BASIS CODE: TLCONS/TKCONS/THCONS
SELLUP: VLCONS/VKCONS/VHCONS
---------------
TICKET DESIGNATOR/ NF99
SELLUP: NF99
------------------
DISCOUNTS: NONE
--------- ----
CHANGES: Reticketing (including the reissuance of lost tickets) is the responsibility of the Your Firm. All
------- changes/cancellations must be made at least 24 hours prior to the flight on which the passenger has
reservations.
Once ticketed, all changes will be subject to a $100 fee provided origin and destination do not
change, minimum/maximum stay requirements are met, and space in appropriate booking class is available.
CANCELLATION: A $150 cancellation penalty applies to refunded tickets provided the reservation was cancelled prior to
------------ departure. Refund is not available to NOSHOW reservations or partially used tickets. Refund request must
------------- ------
be submitted to TWA Passenger Refunds within 60 days of original travel date. In the event of death or
the hospitalization of the passenger, the cancellation penalty will be waived provided valid
documentation is provided.
TICKETING All tickets must be issued on standard stock with TWA (015) validation. All tickets must be booked
--------- from direct access availability with ticket numbers appearing in PNR. For Non-Worldspan users, ticket
PROCEDURES: numbers must be transmitted via GFAX (OSI) field.
----------
Remarks (Endorsement Box) - Valid only on TWA/$100 change fee apply/$150 Cancellation
------------------------- penalty.
Fare Basis Box/
--------------
Ticket Designator Box - Assigned fare basis code/ticket designator code extended
----------------------- to all flight coupons. No dollar should appear on
flight coupon or passenger receipt.
Total Box (Flight coupon) - "Bulk Fare" and Government fees and taxes should appear
------------------------ on flight coupon. Prepaid Ticketing and MCO's are not
permitted.
FARE BASIS/BOOKING CLASSS TICKET DESIGNATOR AVIATOR MILES
------------------------- ----------------- -------------
(See seasonal fare page) [*] NF99 [*]
(See seasonal fare page) [*] NF99 [*]
AGREED TO AND ACCEPTED BY: Trans World Airlines, Inc.
NAME: /s/ Tammy A Ishibashi /s/ Richard G. McBee
------------------------
TITLE: Executive V.P. Richard G. McBee
------------------------
DATE: 6-23-99 Staff Vice President - Sales Programs
------------------------
<PAGE>
CONSOLIDATOR
WINTER SEASON ROUNDTRIP NET FARES
---------------------------------
November 1, 1999 - December 15, 1999
January 1 - March 31, 2000
NYC ZONE ZONE STL ZONE ZONE
1 2 3 4
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PAR [*] [*] [*] [*] [*] [*]
-----------------------------------------------------------------------------------------------------
MAD [*] [*] [*] [*] [*] [*]
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BCN [*] [*] [*] [*] [*] [*]
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LIS [*] [*] [*] [*] [*] [*]
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MIL [*] [*] [*] [*] [*] [*]
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ROM [*] [*] [*] [*] [*] [*]
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LON [*] [*] [*] [*] [*] [*]
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* ONLY APPLICABLE WITH CHI/DTT/CLE
ZONE 1 - ALB BDL BOS CHI CLE DTT ORF PHL PIT PWM RIC ROC WAS
ZONE 2 - MIA FLL FMY JAX ORL PBI SRQ TPA SDQ POP SJU SXM
ZONE 3 - ALO ATL BHM BMI BNA BRL CGI CID CMH CMI COU CVG DAY
DEC DFW DSM ELP EVV FSD FWA FYV GRR IAH ICT IND JLN
LEX LIT LNK MEM MFE MKC MKE MLI MSN MSP MSY MWA OKC
OMA PAH PIA RDU SBN SDF SGF SHV SPI SUX TBN TUL TYS
UIN
ZONE 4 - ABQ AUS COS DEN LAX LAS ONT PDX PHX RNO SAN SAT SEA
SFO SJC SLC SMF SNA
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Security Charge, U.S. Departure Tax, Westbound Customs,
Immigration Fee, Westbound Aphis Tax, Passenger Facility Charge
(PFC's) and Applicable Foreign Taxes are not included. [*]
---
=============================================================================
AIRFARES: Round-trip U.S. Origin Travel
WEEKEND SURCHARGE: Travel either direction on Friday/Saturday/Sunday add [*]
BOOKING CLASS: "T"
FARE BASIS: TLCONS
SELLUP: INTO "V" CLASS [*] ONE-WAY / [*] ROUND-TRIP
FARE BASIS: VLCONS
DISCOUNTS: NONE
OPEN JAW: Single open-jaw travel permitted at [*]
STOP OVERS: NONE
HOLIDAY SURCHARGE: TRAVEL ORIGINATING DECEMBER 16-24, 1999 SEE FOLLOWING PAGE
--------------------
MINIMUM STAY: [*] Night MAXIMUM STAY: 90 Days
ADVANCE PURCHASE: [*] Days after reservations are booked. Reservations made within [*] days of Departure must be
ticketed within [*] hours of booking.
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.
<PAGE>
CONSOLIDATOR
WINTER SEASON ROUNDTRIP NET FARES
---------------------------------
December 16 - December 24, 1999
NYC ZONE ZONE STL ZONE ZONE
1 2 3 4
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PAR [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
MAD [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
BCN [*] [*] [*] [*] [*] [*]
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LIS [*] [*] [*] [*] [*] [*]
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MIL [*] [*] [*] [*] [*] [*]
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ROM [*] [*] [*] [*] [*] [*]
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LON [*] [*] [*] [*] [*] [*]
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* ONLY APPLICABLE WITH CHI/DTT/CLE
ZONE 1 - ALB BDL BOS CHI CLE DTT ORF PHL PIT POP RIC ROC SDQ
SJU WAS PWM
ZONE 2 - MIA FLL JAX ORL PBI SRQ TPA
ZONE 3 - ALO ATL BHM BMI BNA BRL CGI CID CMH CMI COU CVG DAY
DEC DFW DSM ELP EVV FSD FWA FYV GRR IAH ICT IND JLN
LEX LIT LNK MEM MKC MKE MLI MSN MSP MSY MWA OKC OMA
PAH PIA RDU SBN SDF SGF SHV SPI SUX TBN TUL TYS UIN
ZONE 4 - ABQ AUS COS DEN ELP LAX LAS MFE ONT PDX PHX RNO SAN
SAT SEA SFO SJC SLC SMF SNA
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Security Charge, U.S. Departure Tax, Westbound Customs,
Immigration Fee, Westbound Aphis Tax. Passenger Facility Charge
(PFC's) and Applicable Foreign Taxes are not included. [*]
---
================================================================================
AIRFARES: Round-trip U.S. Origin Travel
WEEKEND SURCHARGE: Travel either direction on Friday/Saturday/Sunday add [*]
BOOKING CLASS: "T"
FARE BASIS: TLCONS
SELLUP: INTO "V" CLASS [*] ONE-WAY / [*] ROUND-TRIP
FARE BASIS: VLCONS
DISCOUNTS: NONE
OPEN JAW: Single open-jaw travel permitted provided at [*].
STOP OVERS: NONE
MINIMUM STAY: [*] Night MAXIMUM STAY: 90 Days
ADVANCE PURCHASE: [*] Days after reservations are booked. Reservations made within [*] days of Departure must be
ticketed within [*] hours of booking.
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.
<PAGE>
IMPORTANT!
Please Retain and Refer To At Time of Ticketing
BULK/NET TICKETING INSTRUCTIONS
TWA's Bulk/Net Fare Agreements with net fares to TWA destinations: Please refer
to the contract for the applicable markets, fares, fare basis codes, and ticket
designators. To issue tickets correctly please follow the instructions below.
1. Always use the APPLICABLE FARE BASIS CODE followed by the ASSIGNED TICKET
DESIGNATOR. IT IS EXTREMELY IMPORTANT THAT THIS COMPLETE CODE BE USED IN
THE FARE BASIS/TICKET DESIGNATOR BOX. Note: a slash is required between
-----
the fare basis code and the ticket designator.
2. Booking Class: Applicable booking class of the Bulk/Net fare specified in
your contract.
3. The following information must be printed on the ticket:
Remarks/Endorsement Box---------------------------VALID ON TWA ONLY/$$$$ CHANGE FEE/
NON-REFUNDABLE
(Replace $$$$ with applicable change
fee amount as stated in contract).
Fare Basis Box/Ticket Designator------------------ASSIGNED FARE BASIS CODE/TICKET DESIGNATOR
extended to ALL coupons and travel segments.
Equivalent Fare Paid Box (Auditors Coupon)--------ALLOCATE BASE FARE, TAX, PASSENGER FACILITY
CHARGES AND OTHER APPLICABLE GOVERNMENT FEES
AND TAXES. Total all amounts
Total Box (Flight Coupon)-------------------------"BULK FARE", plus government fees and taxes.
Fare amount must not be written on Passenger
Coupon or Flight Coupon.
TICKETS ISSUED INCORRECTLY ARE SUBJECT TO DEBIT MEMOS
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<PAGE>
CONSOLIDATOR
WINTER SEASON ROUNDTRIP NET FARES
---------------------------------
December 25 - December 31, 1999
NYC ZONE ZONE STL ZONE ZONE
1 2 3 4
-------------------------------------------------------------------------------------------------------------------------
PAR [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
MAD [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
BCN [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
LIS [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
MIL [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
ROM [*] [*] [*] [*] [*] [*]
-------------------------------------------------------------------------------------------------------------------------
LON [*] [*] [*] [*] [*] [*]
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* ONLY APPLICABLE WITH CHI/DTT/CLE
ZONE 1 - ALB BDL BOS CHI CLE DTT ORF PHL PIT POP PMW RIC ROC
SDQ SJU SXM WAS
ZONE 2 - MIA FLL FMY JAX ORL PBI SRQ TPA
ZONE 3 - ALO ATL BHM BMI BNA BRL CGI CID CMH CMI COU CVG DAY
DEC DFW DSM EVV FSD FWA FYV GRR IAH ICT IND JLN LEX
LIT LNK MEM MKC MKE MLI MSN MSP MSY MWA OKC OMA PAH
PIA RDU SBN SDF SGF SHV SPI SUX TBN TUL TYS UIN
ZONE 4 - ABQ AUS COS DEN ELP LAX LAS MFE ONT PDX PHX RNO SAN
SAT SEA SFO SJC SLC SMF SNA
AIRFARES: Round-trip U.S. Origin Travel
BOOKING CLASS: "T"
FARE BASIS: TLCONS
SELLUP: INTO "V" CLASS [*] ONE-WAY / [*] ROUND-TRIP
FARE BASIS: VLLCONS
DISCOUNTS: No Student/Infant/Child/Senior/tour
conductor/agency discounts permitted
MINIMUM STAY: [*] night
MAXIMUM STAY: 90 Days
STOP OVERS: NONE
SURCHARGE: NONE
TICKETING: Within [*] days of booking Reservations
================================================================================
Security Charge/U.S. Departure Tax/Westbound Customs and Immigration
Fee/Westbound Aphis Tax/Passenger Facility Charge (PFC's) and Applicable
Foreign Taxes are not included. Travel may not be combined with or
ticketed in conjunction with other fares on TW except for fares listed in
this program or any other airline fare.
================================================================================
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.