1994 Net Fare/Commission Agreement - CTI d/b/a Cheap Tickets Inc. and Continental Airlines INc.
1994 NET FARE/COMMISSION AGREEMENT
WHOLESALER: C.T.I. dba CHEAP TICKET
738 Kaheka Street, #301
Honolulu, HI 96814
ARC #: 12-601676 CONTRACT #: C094 4026
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The following agreement is hereby entered into between Continental
Airlines, Inc. ("Continental"), and the Wholesaler/Consolidator ("Agent")
identified above:
Continental and the Agent agree as follows:
1. Continental will provide the Agent with a net airfare program and/or
a commission program to the applicable origin and destination points listed as
"unpublished tariffs" in Attachment A hereto. The Agent agrees to comply with
the special terms and conditions of each individual unpublished tariff as listed
in Attachment A1 hereto.
2. Upon receipt of this signed agreement, Continental will assign the
Agent special fare basis codes and/or authorization codes, which must be marked
on all tickets issued by the Agent. Tickets must be issued in accordance with
the ticketing procedures as stated on Attachment B hereto.
3. This agreement shall be valid upon execution by a duly authorized
Continental Airlines representative, and shall be effective until further
written notice.
4. This agreement is subject to cancellation by either party at any time
without penalty, upon a thirty (30) day written notice.
5. Tickets issued in conjunction with this agreement may be issued only
at the ARC number(s) noted above and all branch locations of that home office
locations as reported to Continental by the Airline Reporting Corporation (ARC).
Unauthorized ticketing at other ARC locations will result in debit memos at the
lowest applicable retail fare on the date ticket was issued in the class of
service booked and the termination of this agreement. Full payment will be made
for all tickets in accordance with and through standard ARC reporting
procedures. Tickets will be limited to confirmed seating. Open tickets will not
be allowed. Tickets must be issued on standard ARC stock and must be validated
on Continental.
6. Tickets issued in conjunction with this agreement must be sold as
part of a bona fide tour program, unless otherwise specified in the applicable
attachments. Tour programs must include a prepaid land portion consisting of a
two night minimum hotel stay. The minimum retail price for inclusive tours must
be greater than Continental's lowest published airfare in
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applicable markets. Net airfares and/or commission levels may not be sold,
advertised or promoted in any way as "air only", unless otherwise specified in
the applicable attachments. Failure to comply with this provision shall result,
upon notice, in immediate cancellation of this agreement.
7. In the event of flight delays, cancellations or passenger rerouting,
the same amenities will be provided by Continental to passengers hereunder as
are customarily provided by Continental under involuntary re-route procedures to
regular economy fare passengers on scheduled service.
8. If Continental's service in any market covered by this agreement is
(1) terminated, (2) canceled or (3) suspended, this agreement will be terminated
with respect to such market.
9. If the Agent or Continental uses the other's name or trademarks in
advertising or promotion, the material must clearly state the Agents ticketing
and refund responsibility as well as Continental's limitation of liability and
conditions of carriage.
10. All advertising and promotional material relating to the services of
either party must be approved in writing by the other party prior to its use,
including but not limited to the use of logos, trademarks, trade names or
service marks.
11. Agent agrees to indemnify Continental against any expense, loss,
damage, claim or suit (including reasonable attorney's fees) arising hereunder,
made or brought against Continental by reason of Agent's default or failure to
perform hereunder or claims based on the tour programs, except such matters as
arise out of the air transportation provided by Continental.
12. Continental has the right to terminate, suspend or modify this
agreement in the event of an assignment, sale, transfer or change in the Agent
ownership during the term of this agreement. Agent may not assign any right or
delegate any duty hereunder without the express written consent of Continental.
13. Increases and/or reductions in net fare programs and/or commission
programs will be effective twenty-one (21) days from the date of notice from
Continental to the Agent. Continental reserves the right to increase net
airfares and/or reduce commission levels on five (5) days notice if fuel prices
rise more than 10% in any given period of time. Passengers booked and ticketed
prior to the effective ticketing date of a net airfare increase and/or reduction
of commission may travel using previous fare/commission levels. Passengers
booked and not ticketed prior to the effective ticketing date of a net airfare
increase and/or reduction of commission must be ticketed at the new levels.
14. Increase/reductions to or additions of tax, fees and or surcharge
amounts will be effective immediately for all passengers not ticketed and it
will be the responsibility of the Agent to collect all such taxes, fees and
surcharges at the time of ticketing.
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15. Agent will advise passengers in writing that OnePass and or any
other type of upgrade/discount certificates are not permitted in conjunction
with the net airfares provided herein. OnePass mileage accrual is permitted,
unless otherwise stated herein.
16. The net airfares and/or commission levels on Attachment "A" do not
automatically apply to groups of 10 or more. All groups must be requested and
booked through the preferred accounts department at 1-800-243-4366 and are
subject to approval by Continental Airlines. Agents with commission programs
may not use commission levels on negotiated group rates. Tour Conductor tickets
are not applicable to nets/commissions on Attachment "A", unless otherwise
specified.
17. Both Continental and Agent shall be considered as independent
contractors, and nothing contained herein shall be construed so as to create an
agency relationship, partnership or joint venture, and each party shall be
responsible for their respective actions.
18. Continental shall have no responsibility or liability to Agent for
any loss, damage, delay or prevention of the completion of any flight subject to
this agreement, resulting from any occurrences or acts beyond the control of
Continental.
19. The terms and conditions of this agreement are strictly
confidential. Any breach of confidentiality, duplication, use or disclosure of
this agreement in whole or in part shall immediately render this agreement null
and void at the option of the non-breaching party.
20. This agreement shall be governed by the laws of the State of Texas.
Agreement with, and acceptance of, the above conditions is indicated by
the signatures below.
C.T.I. dba CHEAP TICKET CONTINENTAL AIRLINES, INC.
/s/ Michael J. Hartley /s/ Richard L. Ensign
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Name Richard L. Ensign
Sr. Director-Leisure Sales
General Manager
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Title
Date: 10/21/93 Date: 10/25/93
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<PAGE>
[LETTERHEAD OF CONTINENTAL AIRLINES, INC.]
ADDENDUM
NOVEMBER 12, 1998
MR. MICHAEL HARTLEY
C.T.I.-CHEAP TICKETS
1440 KAPIOLANI BLVD #800
HONOLULU, HI 96814
REF: NET FARES CONTRACT #: CO944026
ARC: 12601676
DEAR MR. HARTLEY:
This letter and the enclosed Attachment A(s) will serve as an addendum to the
above mentioned contract and is subject to the terms, conditions, rules, and
regulations of that contract.
The enclosed Attachment A(s) include:
SEE ATTACHMENT
Your agreement to this addendum is indicated by the signature below. Please sign
both originals of this addendum and return both copies, including all
attachments to the address below. Failure to sign and return this addendum
within five(5) days will void the above mentioned contract:
Continental Airlines
ATTN: JIM COMPTON
2929 ALLEN PARKWAY, SUITE 1227
Houston, TX 77019
Thank you for your cooperation and support.
C.T.I. CONTINENTAL AIRLINES, INC.
CHEAP TICKETS
/s/ Michael Hartley /s/ Jim Compton
---------------------- ----------------------
NAME JIM COMPTON
STAFF V.P. PRICING
President & CEO
----------------------
Title
11/17/98 11/24/98
---------------------- ----------------------
Date Date
<PAGE>
ATTACHMENT A
[*]
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.
<PAGE>
CONTINENTAL AIRLINES
ATTACHMENT A1.1//ORIGINAL
1997 DOMESTIC WHOLESALE RULES AND GUIDELINES
(All other terms and conditions of the net fare agreement apply)
COMBINABILITY: Net fare levels are not combinable with published fares,
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other net fare programs, group/convention discounts,
coupon/certificate offers, override commission programs or
any other type of discount/negotiated fare. Net fare levels
are combinable with other net fare levels within the same
program.
RESERVATIONS: Names are due at the time of booking. Reservations must be
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booked in the class of service indicated by the alpha net
airfare indicator. EXAMPLE: [*] net fares must be booked in
[*] class of service and [*] net fares must be booked in [*]
class of service.
GROUPS: FOR GROUP PROCEDURES SEE ATTACHMENT "A1.2"
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PREPAIDS: NOT PERMITTED. NO EXCEPTIONS.
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UPGRADES: NOT PERMITTED: NO EXCEPTIONS
--------
CHILDREN'S FARES: NOT PERMITTED, unless otherwise specified on Attachment "A"
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fare sheet.
TICKETING
PROCEDURES: SEE ATTACHMENT "B".
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NAME CHANGES: Once a PNR has been booked, name changes will not be allowed.
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Clerical changes (ie. spellings) are permitted.
AIRPORT/FUEL
SURCHARGES: Surcharges must appear on all flight coupons and must be
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remitted through ARC.
PASSENGER FACILITY
CHARGES (PFC'S): PFC charges apply to all net tickets when an approved PFC
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city is included in the itinerary. PFC's ARE-NOT-ABSORBED IN
CONNECTING MARKETS.
ILLNESS EXTENSION
OF VALIDITY: NOT ALLOWED.
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REFUNDS: Totally unused tickets are refundable with a fifty dollar
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($50) cancellation penalty unless otherwise specified on
Attachment "A".
Passengers may incur penalties from the tour operator.
LOST TICKETS: Standard lost ticket application procedures-will-apply.
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Service charge may apply.
VERBAL CHANGES TO THE CONTRACT, FARES OR RULES AND GUIDELINES WILL-NOT-BE
HONORED. ALL CHANGES ARE VALID ONLY WHEN RECEIVED IN WRITING FROM CONTINENTAL
LEISURE MARKETING.
[*] The redacted portion, indicated by this symbol, is the subject of a
confidential treatment request.
<PAGE>
CONTINENTAL AIRLINES
ATTACHMENT A1.2// ORIGINAL
1997 DOMESTIC AND INTERNATIONAL WHOLESALE GROUP PROCEDURES
(All other terms and conditions of the net fare agreement apply)
GROUPS: The net airfares and/or commission levels on Attachment "A"
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do-not-automatically apply to groups of 10 or more. All
groups must be requested and booked through the Preferred
Accounts Desk at 1-800-243-4366, and are subject to approval
by CO. The appropriate class of service, as stated on
Attachment "A", must be available and booked on all flights
for the net/published fare used.
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Agents with commission programs may not use override
commission levels on negotiated group rates. Tour conductor
tickets are -not-applicable, unless otherwise specified on
Attachment "A".
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THE FOLLOWING PROCEDURES WILL APPLY TO ALL FUTURE GROUP BOOKINGS
ASSOCIATED WITH THE NET AIRFARES LISTED ON ATTACHMENT "A".
"AGENT" AGREES TO PAY APPLICABLE PENALTIES PER EACH SEAT NOT UTILIZED.
DEPOSITS: GROUPS BOOKED 91 OR MORE DAYS PRIOR TO DEPARTURE:
--------
- A $25.00 per person refundable deposit is required.
- Deposit is due fourteen (14) days after booking -OR- 90
days prior to departure, whichever is first.
- Deposit must be remitted in the form of an MCO. The MCO
should be sent to the following address:
CONTINENTAL AIRLINES
ATTN: Preferred Accounts Desk Supervisor
P.O. Box 60455
Houston, TX 77205-0455
- Deposit will be returned to the "Agent" at least 21 days
prior to departure for ticket issuance.
GROUPS BOOKED WITHIN 91 DAYS OF DEPARTURE:
- Deposit -not- required.
*NOTE: Deposit guarantees seats only. Fare is subject to change (see Net Fare
Agreement - paragraph #13)
DUE DATE
FOR NAMES: GROUPS BOOKED 21 OR MORE DAYS PRIOR TO DEPARTURE:
--------- - All names are due 21 days prior to departure.
GROUPS BOOKED 20-7 DAYS PRIOR TO DEPARTURE:
- All names are due within 72 hours of booking -OR- seven
(7) days prior to departure, whichever is first.
GROUPS BOOKED WITHIN 7 DAYS OF DEPARTURE:
- All names are due at the time of booking.
UTILIZATION: GROUPS BOOKED 45 OR MORE DAYS PRIOR TO DEPARTURE:
----------- - 80% utilization is required of space held at 45 days. If
group drops below 80% between 45 days and the departure
date, "Agent" will be debited for $40.00 per each seat not
utilized.
GROUPS BOOKED WITHIN 45 DAYS OF DEPARTURE:
- 80% utilization is required of space held at the time of
booking. If group drops below 80% between the time of
booking and the departure date, "Agent" will be debited
for $40.00 per each seat not utilized.
<PAGE>
CONTINENTAL AIRLINES
ATTACHMENT B// ORIGINAL
"BULK" TICKETING PROCEDURES // REVISED
TICKETS MUST BE PLATED ON CONTINENTAL (005), REPORTED THROUGH ARC AND MUST
CLEARLY INDICATE THE FOLLOWING:
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FARE BASIS BOX: (Corresponding fare code/by segment/as shown on
Attachment "A"
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CLASS OF SERVICE BOX: (Fare class which corresponds with the net fare
used)
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NOT VALID BEFORE: (Date of departure)
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NOT VALID AFTER: (Appl. max. stay from date of departure, per
Attachment "A")
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FARE/TAX/TOTAL: FARE/TAX/TOTAL must appear on AGENTS/AUDITORS
coupons ONLY. "BULK" must appear on all passenger
coupons.
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SURCHARGES/PFC'S: (Must appear on -ALL- coupons)
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COMMISSION BOX: "0" (Zero)
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TOUR CODE BOX: (Blank)
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*ENDORSEMENT BOX: Valid CO/COEX only/NONEND/NONTRANS/NOCHGS/APPL PNLTY
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FORM OF PAYMENT: (Form of Payment) / REFUNDABLE BY TOUR OPERATOR ONLY
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*NOTE: Endorsement Box must include applicable restrictions as listed on
Attachment "A". The above listed restrictions are to be used as an example.
TICKETS ISSUED AT THE AIRFARE LEVELS LISTED ON ATTACHMENT "A" THAT
DO NOT CORRESPOND WITH THE CLASS OF SERVICE BOOKED WILL BE DEBITED
AT THE LOWEST UNRESTRICTED COACH CLASS FARE FOR THE ENTIRE ITINERARY.
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PFC PROCEDURES: PFC's must appear in the "TAX" BOX of all tickets
coupons as "XF". If other fees are collected in
addition to the PFC's, "XT" and the TOTAL AMOUNT
must appear in the "TAX" BOX of all ticket coupons.
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SHOWING PFC'S ON A MANUAL TICKET:
--------------------------------
Show the "XF" in the "FROM/TO" BOX, leave the
"CARIRER" BOX blank. In the "FARE CALCULATION" BOX
list, in itinerary order, the AIRPORT CODE followed
by the AMOUNT INDICATOR for the PFC amount
collected.
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SHOWING PFC'S ON AN AUTOMATED TICKET:
At the end of the fare calculation enter "XF", the
AIRPORT CODE and AMOUNT INDICATOR for each airport
to which the PFC applies.
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