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Sample Business Contracts

Strategic Alliance Agreement - Global Sports Inc. and Buy.com Inc.

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                              Global Sports, Inc.
                            ______________________


                         Strategic Alliance Agreement

                                    between

                              Global Sports, Inc.

                                      and

                                 BUY.COM Inc.
<PAGE>

                               Table of Contents

Section                                                                  Page
-------                                                                  ----


1     Definitions.......................................................   1

2     Development and Operation of the Web Site.........................   3

3     Customer Service/Account Support..................................   3

4     Licensed Materials................................................   3

5     Supply of Merchandise.............................................   4

6     Order Processing..................................................   5

7     Fulfillment of Accepted Orders and Returns........................   6

8     Form of Communication.............................................   7

9     Payment...........................................................   7

10    No Merchandise Warranty...........................................   9

11    GSI Representations and Warranties................................   9

12    GSI Indemnification...............................................   9

13    Buy.com Representations and Warranties............................  10

14    Buy.com Indemnification...........................................  10

15    Customer Data.....................................................  11

17    Confidentiality...................................................  11

18    Mutual Limitation of Liability....................................  13

19    Term and Termination..............................................  13

20    Force Majeure.....................................................  14

21    Miscellaneous Provisions..........................................  15


Schedules
---------

     Schedule A:  Designated Web Sites
     Schedule B:  Operations Manual
     Schedule C:  Sporting Goods Categories
<PAGE>

                         Strategic Alliance Agreement


     This Strategic Alliance Agreement is made by and between Global Sports,
Inc., ("GSI") a Pennsylvania corporation with a place of business located at
1075 First Avenue, King of Prussia, Pennsylvania, 19406, and BUY.COM Inc.
("Buy.com") a Delaware corporation with a place of business located at 85
Enterprise, Aliso Viejo, California 92656, effective this 20th day of April,
2000.


                                   RECITALS


A.   GSI is in the business of creating and operating e-commerce enabled Web
     sites on behalf of retailers and others, providing for those retailers the
     technology, expertise, infrastructure, and operational support necessary to
     offer e-commerce to their customers.

B.   Buy.com is in the business of owning and operating an e-commerce enabled
     Web site offering a comprehensive selection of goods through several
     specialty stores within its Web site.

C.   Buy.com desires to develop a sporting goods specialty store to add to its
     Web site and desires to outsource the selection and acquisition of
     merchandise and fulfillment functions for the sporting goods specialty
     store.

D.   GSI desires to provide to Buy.com the fulfillment services and merchandise
     for sales through the Buy.com sporting goods specialty store.


                                   AGREEMENT

     GSI and Buy.com (each a "Party" and collectively, the "Parties"), in
consideration of the mutual promises contained herein, and intending to be
legally bound, agree as follows.


1    Definitions.  Capitalized terms have the following meanings in this
     Agreement.

     1.1  Agreement means this Strategic Alliance Agreement.
          ---------

     1.2  Customer means a person who places an Order.
          --------

     1.3  Designated Web sites means the Web sites identified on Schedule A
          --------------------                                   ----------
          attached to this Agreement as such schedule may be amended from time
          to time upon the mutual agreement of the Parties. Notwithstanding the
          foregoing, GSI, in its sole discretion, may amend Schedule A [*]

     1.4  Effective Date means April 20, 2000.
          --------------

     1.5  GSI Product Content means illustrations, graphics, audio, video, text,
          -------------------
          photographs, films, slides, prints, negatives, recordings, drawings,
          sketches, artwork, digital images, and other renderings and
          information, depicting, describing, identifying, or otherwise related
          to Merchandise, including product reviews, that (a) is reasonably
          available to GSI; (b) GSI is not prohibited from licensing as required
          by this Agreement; and (c) is generally available

                                       1
<PAGE>

           to the Designated Web Sites, any other Web sites operated by GSI or
           any party for which GSI provides any supply or fulfillment services.

     1.6   GSI Product Database means the database maintained and updated by GSI
           --------------------
           , in computer-readable format, of information regarding Merchandise
           which information includes, without limitation, SKU numbers,
           Merchandise availability, product availability, catalog product
           descriptions, pricing and such other characteristics as set forth in
           the Operations Manual.

     1.7   Launch Date means the date on which the Web Site is first available
           -----------
           to the public on the Web, which date shall be set by mutual agreement
           of the Parties. The Parties shall determine the date of the Launch
           Date within 30 days of the Effective Date.

     1.8   Licensed Materials means GSI Product Content and the GSI Product
           ------------------
           Database as provided to Buy.com and as may be modified, revised, or
           updated in accordance with this Agreement and the Operations Manual.

     1.9   Markdowns means Merchandise offered for sale by GSI under this
           ---------
           Agreement at a price reduced from its original price and available
           only in limited quantities .

     1.10  Merchandise means Sporting Goods merchandise offered for sale
           -----------
           through the Designated Web sites and other merchandise that GSI may
           offer, in its sole discretion, for sale under this Agreement.
           Merchandise includes without limitation, Markdowns. Merchandise does
           not include (a) merchandise manufactured exclusively for, or sold
           under a trademark of, the retailer related to a Designated Web site;
           (b) except for Markdowns offered to Buy.com, markdowns offered
           through the Designated Web sites; or (c) merchandise that GSI is
           prohibited from providing to Buy.com by the related licensee or
           licensor of licensed merchandise or the related manufacturer.

     1.11  Operations Manual means the Buy.com Operations Manual attached to
           -----------------
           this Agreement as Schedule B. Notwithstanding anything in the
                             -----------
           Operations Manual to the contrary, the Operations Manual may
           be amended only by the mutual agreement of the Parties.

     1.12  Order means an order for Merchandise through the Web Site.
           -----

     1.13  SKU means a stock keeping unit of merchandise.
           ---

     1.14  Sporting Goods means products in the sporting goods and recreational
           --------------
           equipment categories listed on Schedule C attached to this Agreement.
                                          ----------

     1.15  Web Site means the e-commerce enabled Web site operated by Buy.com
           --------
           as its online retail store for Sporting Goods.

     1.16  Web means the Internet client-server hypertext distributed
           ---
           information retrieval system known as the World Wide Web.


2    Development and Operation of the Web Site.  Buy.com shall develop the Web
     Site and beginning on the Launch Date and throughout the Term shall operate
     and maintain the Web Site.  Buy.com shall give as much prior notice as
     practicable of Buy.com's failure to launch the Web Site by the Launch Date.
     GSI shall be Buy.com's [*], subject to Section 5 of this Agreement.


3    Customer Service/Account Support.

                                       2
<PAGE>

     3.1  Buy.com Customer Service.  Buy.com shall be responsible for providing
          ------------------------
          customer support to Customers and prospective Customers of the Web
          Site.  GSI shall provide to Buy.com the following information in
          accordance with the specifications contained in the Operations Manual:
          (a) Merchandise inventory levels and availability; (b) Order and
          shipping confirmations; (c) Order shipping tracking information as
          made available to GSI by the common carrier; and (d) such other
          Merchandise information and Order information that is commercially
          reasonably available to GSI and reasonably necessary for Buy.com's
          customer service.  GSI shall also provide Buy.com with [*] the
          information discussed above.  GSI shall assign the necessary customer
          service personnel to provide such information to Buy.com in accordance
          with this Agreement.

     3.2  GSI Customer Service Support Personnel.  GSI shall provide a dedicated
          --------------------------------------
          account manager that is responsible for the oversight of the business
          relationship between Buy.com and GSI, the management of the customer
          service representatives and any performance issues that may arise
          during the Term.  GSI shall also provide to Buy.com toll-free
          telephone access to GSI customer service personnel, 24 hours per day,
          7 days per week, to support Buy.com's customer service and as a
          resource for Merchandise and Order issues and inquiries (e.g., order
          status, order availability, etc.) and questions raised by Customers to
          Buy.com's customer service call center.  All such calls and contacts,
          other than those that are classified as Service Contacts (defined
          below), shall be [*]  GSI is not obligated to provide any customer
          support directly to Customers or prospective Customers.
          Notwithstanding the foregoing, in any calendar month that the Service
          Contact rate is greater than [*] Service Contact per [*] Orders,
          Buy.com shall pay GSI [*] per hour for the total Service Contact Time
          (defined below) for that month.  Service Contact means a telephone
          call, email, or other communication to GSI from the Buy.com call
          center that relates to an issue for which the Buy.com customer service
          representatives have been timely provided with the necessary
          information from GSI to adequately answer such Customer inquiry.
          Service Contact Time shall be the number of minutes that GSI customer
          service personnel spend replying to Service Contacts, and such number
          of minutes shall be equal to (a) the number of Service Contacts for a
          given month, less the number of contacts equal to [*] of the Orders
          for such month, multiplied by (b) the quotient obtained by dividing
          the total number of minutes devoted by GSI personnel responding to
          Service Contacts for that month, divided by the total number of
          Service Contacts for that month.  GSI shall provide detailed support
          for any fees charged to Buy.com  under this Section 3.2


4    Licensed Materials

     4.1  License to GSI Product Content and the GSI Product Database.  GSI
          -----------------------------------------------------------
          shall provide to Buy.com the Licensed Materials subject to, and grants
          to Buy.com, a fully-paid, personal, nontransferable, nonexclusive,
          limited license (without the right to sublicense) for the Term to use,
          display and distribute the Licensed Materials solely in connection
          with the sale of Merchandise by Buy.com in accordance with this
          Agreement.  Buy.com shall not (a) copy (except as reasonably necessary
          to use the Licensed Materials in accordance with this Agreement); (b)
          modify, adapt, translate or create derivative works based upon the
          Licensed Materials; (c) remove, erase, or tamper with any copyright or
          other proprietary notice printed or stamped on, affixed to, or encoded
          or recorded in the Licensed Materials, or fail to preserve all
          copyright and other proprietary notices in any copy of any of the
          Licensed Materials made by Buy.com; or (d) sell, market, license,
          sublicense, distribute (except as provided in this Section 4.1), or
          otherwise grant to any person any right to use the Licensed Materials
          without the prior consent of GSI.  Any and all rights not explicitly
          granted under this Agreement are expressly reserved by and to GSI.

                                       3
<PAGE>

     4.2  Updating the GSI Product Database.  GSI shall update the information
          ---------------------------------
          in the GSI Product Database in accordance with the Operations Manual
          and shall use commercially reasonable efforts to develop the
          capability to update the information in the GSI Product Database more
          frequently.

     4.3  Updating the GSI Product Content.  GSI shall periodically update the
          --------------------------------
          GSI Product Content for all new or additional Merchandise SKUs within
          the GSI Product Database from time to time during the Term.  GSI shall
          also update the GSI Product Content for any new content related
          information that may become available during the Term of the Agreement
          for existing Merchandise SKUs, including product reviews (where
          available).  GSI shall provide the GSI Product Content to Buy.com when
          such GSI Product Content becomes generally available from GSI.


5    Supply of Merchandise

     5.1  [*] Sporting Goods.  GSI will fulfill and distribute Buy.com's
              --------------
          requirements of Merchandise that is ordered by Buy.com on behalf of
          its customers.  GSI shall be [*], subject to the exceptions in this
          Section 5.1.

          5.1.1  [*] Brand Names.  Buy.com may [*]  For purposes of this Section
                     -----------
                 5.1.1, a brand name shall be [*]  In addition, Buy.com may [*]

          5.1.2  [*] Products.  Buy.com may [*]
                     --------

          5.1.3  Golf Equipment, Accessories, Apparel, and Footwear.  Buy.com
                 --------------------------------------------------
                 may [*] golf equipment, golf accessories, golf apparel, golf
                 footwear, and other related golf merchandise for sale through
                 the Web Site.

          5.1.4  Sports-Related Products.  Buy.com may [*] for sale through the
                 -----------------------
                 Web Site the sports-related products (i.e., electronic games,
                 software, books, videos, other copyrighted works in any media,
                 etc.) that Buy.com currently offers through its online
                 specialty stores. In the future, Buy.com may [*] of its
                 specialty stores, provided that such specialty stores [*]

     5.2  Conformance with GSI Product Content.  Merchandise shall conform in
          ------------------------------------
          all material respects with the product descriptions and illustrations
          provided by GSI in the related, then current GSI Product Content.

     5.3  Markdowns.  From time to time, GSI may, at its sole discretion, offer
          ---------
          Markdowns to Buy.com for sale through the Web Site or otherwise.  GSI
          shall provide to Buy.com a broad assortment of Markdowns on
          competitive terms, when such Markdown Merchandise becomes available.

     5.4  Inventory.  GSI's inventory of Merchandise shall be maintained at its
          ---------
          current facility or at facilities owned or controlled by GSI.  GSI
          shall be responsible for warehousing, at no expense to Buy.com, all
          Merchandise sold through the Web Site.

     5.5  Product Selection.  GSI shall make all of its Merchandise available to
          -----------------
          Buy.com during the Term.  GSI shall maintain [*]  In addition, GSI
          will use commercially reasonable efforts (a) to expand the current SKU
          selection within existing product categories and (b) to expand into
          new product categories of Sporting Goods.  In particular, GSI agrees
          to use commercially

                                       4
<PAGE>

          reasonable efforts to obtain authorization to
          distribute, and to allow Buy.com to sell through the Web Site,
          Sporting Goods products sold under brand names that GSI is currently
          not authorized to sell.

     5.6  Manufacturer Directed Products.  GSI shall use commercially reasonable
          ------------------------------
          efforts to support commercially reasonable allocations of products
          that are designated for Buy.com by particular product manufacturers or
          vendors.

6    Order Processing

     6.1  Buy.com Submission of Orders.  Buy.com shall transmit Orders to GSI by
          ----------------------------
          electronic means in accordance with the Operations Manual.  Each Order
          shall include

          6.1.1  the Customer's name,
          6.1.2  the recipient's name if different from the Customer's name,
          6.1.3  the complete shipping address which address shall be a street
                 address and shall not be a post office box or similar address
                 (other than APO/FPO addresses after October 1, 2000),
          6.1.4  the Customer's telephone number if required for delivery by the
                 requested shipping method,
          6.1.5  all shipping instructions,
          6.1.6  the SKU numbers and product descriptions for each SKU, and
          6.1.7  any other information reasonably requested by GSI.

     6.2  GSI's Acceptance or Rejection of Orders.  GSI shall accept Orders for
          ---------------------------------------
          shipment to addresses in the United States (except for APO/FPO
          addresses) that include the information required by Section 6.1 of
          this Agreement and for which the related Merchandise is available or
          in GSI's reasonable judgment, will be available in time to meet the
          required shipping date.  GSI shall reject all other Orders.  GSI shall
          accept Orders for shipment to APO/FPO addresses after October 1, 2000,
          in accordance with this Section 6.2.

     6.3  GSI Confirmation.  In accordance with the Operations Manual, GSI shall
          ----------------
          confirm to Buy.com GSI's receipt of an Order.  Such Order confirmation
          shall state whether the Order was accepted, rejected due to incomplete
          information, or rejected due to unavailable Merchandise.
          Notwithstanding the foregoing, GSI shall accept Orders if such
          Merchandise is marked as available for sale even if GSI does not yet
          have such Merchandise in inventory.

     6.4  Export Capabilities.  At Buy.com's request, but subject to approval of
          -------------------
          the owner of the brand for such Merchandise, GSI shall use
          commercially reasonable efforts to facilitate the export of
          Merchandise to foreign countries to which such export is permitted and
          is commercially feasible during the Term.


7    Fulfillment of Accepted Orders and Returns.  In addition to this Section 7,
     the fulfillment of Orders and the return of Orders shall be subject to the
     terms and conditions of the Operations Manual.

     7.1  Assembly and Packaging.  In accordance with the Operations Manual, GSI
          ----------------------
          shall provide fulfillment (picking, packing and shipping) for Buy.com
          customers who purchase Merchandise.  Orders will be packaged with no
          reference to GSI except when required by law and, whenever
          practicable, GSI will package and ship SKUs in a single Order
          together.

                                       5
<PAGE>

     7.2  Risk of Loss.  As between the Parties, title and risk of loss shall
          ------------
          pass to Buy.com upon GSI's delivery of the Merchandise to the common
          carrier at the point of shipment.  GSI shall not be responsible for
          damage and loss of Merchandise during shipment to the Customers.  GSI
          shall use commercially reasonable efforts to cause any common carriers
          that it utilizes to provide insurance to Buy.com for Merchandise that
          is lost or damaged during shipment.

     7.3  Order Priority.  All accepted orders from Designated Web Sites, GSI
          --------------
          subsidiaries, affiliates, and other retail customers, and accepted
          Orders, shall be processed, fulfilled, and shipped by GSI in the order
          that they were received by GSI.  GSI shall not allocate Merchandise
          inventory or otherwise make Merchandise inventory unavailable to
          Buy.com under this Agreement until such order or Order is accepted by
          GSI.  GSI shall accept orders and Orders in the order received so long
          as GSI has the Merchandise available.

     7.4  Shipping Methods.  GSI shall ship all accepted Orders by United Parcel
          ----------------
          Service standard, United Parcel Service second day, or United Parcel
          Service next day service or by common carrier in accordance with the
          terms of the Operations Manual.  GSI shall comply with the special
          shipping instructions included with an Order unless the Merchandise
          does not meet the shipper's requirements for the requested methods.
          GSI shall provide for the option of shipping of orders through Federal
          Express and USPS by April 1, 2001.

     7.5  Returns.  GSI shall perform such return functions as set forth in the
          -------
          Operations Manual and as set forth below.  [*]  GSI shall only be
          required to accept the return of Merchandise sold through the Web Site
          that is (a) claimed by the Customer to be, and actually is, defective,
          or damaged in shipment or (b) returned to GSI unused and in a
          condition suitable for resale as new goods and only if (y) such
          Merchandise is returned to GSI within [*] days of GSI's issuance of
          its return authorization and (z) such return authorization was issued
          by GSI within [*] days of GSI's shipment of the Merchandise.
          Merchandise that is not defective and that is returned to Buy.com used
          or otherwise not in a condition for resale as new goods may be shipped
          to GSI, and GSI shall use commercially reasonable efforts to [*]

     7.6  Reports.  GSI shall transmit to Buy.com the reports identified on and
          -------
          in accordance with the Operations Manual.


8    Form of Communication.  All Orders transmitted by Buy.com and all
     confirmations of Orders and shipments and reports transmitted by GSI
     pursuant to this Agreement shall be provided in a form reasonably
     acceptable to the recipient and shall be communicated electronically in
     accordance with the specifications of the Operations Manual.  Both Parties
     shall endeavor to maximize their communication links with the goal of
     attaining "real time" and positive operational efficiencies.  This includes
     inventory availability, order processing, order status, shipment tracking,
     pricing and accounting, and otherwise as may be determined by the Parties.


9    Payment

     9.1  Price for Merchandise.  Buy.com shall pay to GSI amounts calculated in
          ---------------------
          accordance with this Section 9.1 for Merchandise, other than
          Markdowns, shipped by GSI pursuant to an Order.

          9.1.1  Calculation of Price.  The price for Merchandise, other than
                 --------------------
                 Markdowns, shall be [*] less the Discount.  The selling price
                 described in clause (b) of the immediately preceding sentence
                 shall only be applicable to this Agreement if Buy.com gives GSI
                 notice with evidence reasonably acceptable to GSI of [*]

                                       6
<PAGE>

          9.1.2  [*] Discount.  The Discount applied to compute the price for
                     --------
                 Merchandise, other than Markdowns, during the period commencing
                 on the Launch Date and continuing through the [*] shall be
                 based on [*] to the then current date in accordance with the
                 following schedule. The Discount shall not be retroactive.

                    [*] Amount                  Discount
                    --- ------                  --------
                    $[*] or less ......................[*]
                    Greater than $ [*]but less than
                           $[*] .......................[*]
                    Greater than $[*] but less than
                           $[*]........................[*]
                    Greater than $[*]..................[*]

          9.1.3  [*] Discount.  The Discount applied to compute the price for
                     --------
                 Merchandise, other than Markdowns, ordered through the Web Site
                 for [*] shall be based on the [*] in accordance with the
                 following schedule.

                    [*] Amount                  Discount
                    --- ------                  --------
                    $[*] or less .......................[*]
                    Greater than $[*] but less than
                    $[*] ...............................[*]
                    Greater than $[*] but less than
                    $[*] ...............................[*]
                    Greater than $[*]...................[*]

     9.2  Markdowns.  Buy.com shall pay to GSI amounts in accordance with GSI's
          ---------
          offer of the related Markdowns for Markdowns shipped by GSI pursuant
          to an Order.  The Discount shall not be applied to such amounts due
          GSI for Markdowns.

     9.3  Shipping Costs.  Shipping rates for Orders shall be as negotiated with
          --------------
          carriers by GSI each year [*]  Buy.com will set shipping prices to be
          charged to Customers.

     9.4  Other Charges.  In addition to amounts due GSI for Merchandise and
          -------------
          Markdowns shipped by GSI pursuant to an Order, Buy.com shall pay to
          GSI [*], any and all other amounts due GSI under this Agreement, and
          for taxes, if any, assessed on Orders paid by GSI unless such taxes
          are paid by Buy.com.  GSI shall provide to Buy.com a schedule of all
          [*]available to Customers together with a [*] may be in effect from
          time to time.

     9.5  Invoices and Payment.  GSI shall submit invoices to Buy.com on [*] for
          --------------------
          amounts due under this Agreement through the date of the invoice.
          Buy.com shall pay all amounts due under this Agreement within [*] of
          the invoice date.  All payments shall be by check or wire transfer to
          GSI's account at [*] or such other account as GSI may designate.

     9.6  Late Payment.  Interest at the rate of 1 percent per month (or, if
          ------------
          lower, the maximum rate permitted by applicable law) shall accrue from
          the date due to the date paid on any amount not paid by Buy.com within
          [*]


10   No Merchandise Warranty.  Buy.com acknowledges that GSI is not the
     manufacturer of the Merchandise.  EXCEPT FOR  WARRANTIES, IF ANY, FROM
     MANUFACTURERS OF THE MERCHANDISE (which is passed through to Buy.com and
     its customers), GSI IS FURNISHING THE MERCHANDISE TO CUSTOMERS WITHOUT ANY,
     AND DISCLAIMS ALL, WARRANTIES OF ANY

                                       7
<PAGE>

     KIND, EITHER EXPRESS OR IMPLIED, AND EXCEPT AS OTHERWISE PROVIDED IN THIS
     AGREEMENT, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF TITLE,
     MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE, OR ANY WARRANTY
     AGAINST INFRINGEMENT OF PATENTS, COPYRIGHTS, TRADE SECRETS, OR OTHER
     INTELLECTUAL PROPERTY RIGHTS.


11   GSI Representations and Warranties.  GSI represents and warrants that

     11.1  during the Term, GSI Product Content and the GSI Product Database as
           delivered to Buy.com shall not (a) infringe any intellectual property
           rights of any person or any rights of publicity, personality, or
           privacy of any person; (b) violate any law, statute, ordinance, or
           regulation (including without limitation, the laws and regulations
           governing export control, unfair competition, anti-discrimination,
           consumer protection, or false advertising); (c) be defamatory,
           libelous or trade libelous, unlawfully threatening, or unlawfully
           harassing; (d) be obscene, pornographic, or indecent; or (e) violate
           any community or Internet standard; and

     11.2  (a) it has the full authority and legal right to carry out the terms
           of this Agreement; (b) it has taken all action necessary to authorize
           the execution and delivery of this Agreement; (c) this Agreement is a
           legal, valid, and binding obligation of GSI enforceable in accordance
           with its terms, except as limited by bankruptcy and other laws of
           general application relating to or affecting the enforcement of
           creditors' rights; (d) it has not entered into and is not currently a
           party to any agreement that conflicts with the terms of this
           Agreement; and (e) it has the rights and licenses to permit Buy.com
           to market, sell and distribute Merchandise through the Web Site and
           use, display and distribute the GSI Product Database and GSI Product
           Content.

     11.3  during the term of this Agreement, it shall abide by the terms of the
           Buy.com Web Site privacy policy in effect on the Effective Date and
           any revisions to such policy of which Buy.com gives GSI reasonable
           prior notice with respect to Customer data of Buy.com.

     11.4  the Merchandise shall be free and clear of all liens and
           encumbrances.


12   GSI Indemnification.  GSI shall defend Buy.com and its affiliates, and the
     directors, officers, employees, and agents of Buy.com and its affiliates
     ("Indemnitees"), at GSI's sole cost and expense, against any and all
     claims, actions, suits, or other proceedings against Indemnitees (a)
     arising from or related to any injuries, including without limitation,
     death, to persons or any damage to property occurring as a result of the
     negligence or willful misconduct of GSI or GSI's breach of this Agreement;
     (b) arising from or related to any breach of any of GSI's representations
     or warranties in this Agreement; and (c) arising from or related to GSI's
     failure to abide by the terms of the Buy.com Web site privacy policy in
     effect on the Effective Date and any revisions to such policy of which
     Buy.com gives GSI reasonable prior notice and shall indemnify and hold
     Indemnitees harmless from and against any and all judgments, losses,
     liabilities, damages, costs, and expenses (including without limitation,
     reasonable attorney's fees and attorney's disbursements) arising out of or
     incurred in connection with such claims, actions, suits, or other
     proceedings.  GSI shall have the right to control the defense and
     settlement of any claims or actions that GSI is obligated to defend (so
     long as any settlement on the part of Buy.com includes (y) a general
     release of Buy.com from all liability in connection therewith and (z) does
     not contain any admission of wrongdoing or culpability on the part of
     Buy.com), but Buy.com shall have the right to participate in such claims or
     actions at its own cost and expense.  GSI shall have no liability under
     this Section 12 to the extent that GSI is actually prejudiced by Buy.com's
     failure to give notice to GSI promptly after the Indemnitee learns of such
     claim so as to not prejudice the GSI.

                                       8
<PAGE>

13   Buy.com Representations and Warranties.  Buy.com represents and warrants
     that

     13.1  (a)  it has the full authority and legal right to carry out the terms
           of this Agreement; (b) it has taken all action necessary to authorize
           the execution and delivery of this Agreement; (c) this Agreement is a
           legal, valid, and binding obligation of Buy.com, enforceable in
           accordance with its terms, except as limited by bankruptcy and other
           laws of general application relating to or affecting the enforcement
           of creditors' rights; (d) it has not entered into and is not
           currently a party to any agreement that conflicts with the terms of
           this Agreement

     13.2  during the Term, it shall have and abide by the terms of its Web Site
           privacy policy, which policy shall be consistent with the then
           current generally accepted privacy policies of retail e-commerce web
           sites.


14   Buy.com Indemnification.  Buy.com shall defend GSI and its affiliates, and
     the directors, officers, employees, and agents of GSI and its affiliates
     ("Indemnitees"), at Buy.com's sole cost and expense, against any and all
     claims, actions, suits, or other proceedings against Indemnitees (a)
     arising from or related to the failure to pay or underpayment of any sales
     or similar tax arising from the sale of Merchandise through the Web Site or
     otherwise; or (b) arising from or related to any injuries, including
     without limitation, death, to persons or any damage to property occurring
     as a result of the negligence or willful misconduct of Buy.com or Buy.com's
     breach of this Agreement; or (c) arising from or related to any breach of
     any of Buy.com's representations or warranties in this Agreement and shall
     indemnify and hold Indemnitees harmless from and against any and all
     judgments, losses, liabilities, damages, costs, and expenses (including
     without limitation, reasonable attorney's fees and attorney's
     disbursements) arising out of or incurred in connection with such claims,
     actions, suits, or other proceedings.  Buy.com shall have the right to
     control the defense and settlement of any claims or actions that Buy.com is
     obligated to defend (so long as such settlement on the part of GSI includes
     (y) a general release of GSI from all liability in connection therewith and
     (z) does not contain any admission of wrongdoing or culpability on the part
     of GSI), but GSI shall have the right to participate in such claims or
     actions at its own cost and expense.  Buy.com shall have no liability under
     this Section 14 to the extent that Buy.com is actually prejudiced by GSI's
     failure to give notice to Buy.com promptly after the Indemnitee learns of
     such claim so as to not prejudice the Buy.com.

15   Customer Data.  All information and other data collected from Customers'
     use of the Web Site and Orders shall be [*] Confidential Information [*]
     under Section 17 of this Agreement.  Such information and data shall not be
     provided or disclosed to [*]

16   Quarterly Review.  The Parties agree to meet in person or by teleconference
     at the beginning of every quarter to discuss (a) market trends, (b) new
     products, (c) revisions of existing products, (d) special promotions, (e)
     GSI's performance with respect to the following criteria:  headcount
     support for customer service, inventory planning, the GSI Product Content
     and the GSI Product Database, technology upgrades, manufacturer
     relationships, data quality, fulfillment rate and order turnaround time,
     and (f) Buy.com's performance of its obligations under this Agreement.


17   Confidentiality

     17.1  Confidential Information.  The term "Confidential Information" means
           ------------------------
           any and all technical and non-technical information including without
           limitation, patent, copyright, trade secret, and proprietary
           information, techniques, sketches, drawings, models, inventions,
           know-how, processes, apparatus, equipment, algorithms, software
           programs, software source

                                       9
<PAGE>

           documents, and formulae related to the current, future, and proposed
           products and services of either Party, and includes without
           limitation, their respective information concerning research,
           development, design details and specifications, engineering,
           financial information, procurement requirements, purchasing,
           manufacturing, key personnel, suppliers, customers, prospective
           customers, policies or operational methods, plans for future
           developments, business forecasts, sales and merchandising, and
           marketing plans and information, in whatever form disclosed.
           Confidential Information does not include items that were

          17.1.1  possessed by the receiving Party prior to receipt or access
                  pursuant to this Agreement other than through prior disclosure
                  by the disclosing Party as evidenced by the receiving Party's
                  written records;

          17.1.2  independently developed by the receiving Party without the
                  benefit of disclosure by the disclosing Party as evidenced by
                  the receiving Party's written records;

          17.1.3  published or available to the general public other than
                  through a breach of this Agreement or breach by a third party
                  of its confidentiality obligations to the disclosing Party;

          17.1.4  obtained by the receiving Party from a third party with a
                  valid right to disclose such Confidential Information,
                  provided that such third party is not under a confidentiality
                  obligation to the disclosing Party; or

          A combination of features or disclosures shall not be deemed to fall
          within the foregoing exclusions merely because individual features are
          published or available to the general public or in the rightful
          possession of the receiving Party unless the combination is published
          or is available to the general public or in the rightful possession of
          the receiving Party.

    17.2  Obligation of Confidentiality.  Each Party shall permanently hold,
          -----------------------------
          and cause their respective personnel to hold, Confidential Information
          in strict confidence. The receiving Party may disclose Confidential
          Information that is required to be disclosed by governmental agencies,
          regulatory authorities, or pursuant to court order only to the extent
          such disclosure is required by law and only provided that the
          receiving Party provides reasonable prior notice to the disclosing
          Party of the disclosure; provided however, that either Party may
          disclose the terms of this Agreement if required to be disclosed by
          the Securities and Exchange Commission; provided further that such
          Party shall make and consult the other Party in its preparation of a
          confidential treatment request with respect to such terms of this
          Agreement as the other Party may reasonably request and use
          commercially reasonable efforts to obtain such confidential treatment.
          Except as specifically permitted by this Agreement, neither Party
          shall duplicate or use, or permit the duplication or use of,
          Confidential Information or disclose or permit the disclosure of
          Confidential Information to any person or entity.  Each Party shall
          limit the duplication and use of Confidential Information to the
          performance of its obligations under this Agreement and shall limit
          access to and possession of Confidential Information only to those of
          its personnel whose responsibilities under this Agreement reasonably
          require such access or possession.  Each Party shall advise all such
          persons before they receive access to or possession of Confidential
          Information of the confidential nature of the Confidential Information
          and require them to abide by the terms of this Agreement.  Any
          duplication, use, disclosure, or other act or omission by any person
          that obtains access to or possession of Confidential Information
          through the receiving Party that would be a breach of this Agreement
          if committed by the receiving Party is deemed a breach of this
          Agreement by the receiving Party for which the receiving Party shall
          be responsible.

                                       10
<PAGE>

    17.3  Ownership of Confidential Information and Other Materials.  All
          ---------------------------------------------------------
          Confidential Information, and any Derivatives (as defined below)
          thereof whether the Derivative was created by the disclosing or
          receiving Party, shall remain the property of the disclosing Party and
          except as specifically provided by this Agreement, no license or other
          rights to such Confidential Information or Derivatives is granted or
          implied by this Agreement.  For purposes of this Agreement,
          "Derivatives" shall mean (a) for copyrightable or copyrighted
          material, any translation, abridgement, revision or other form in
          which an existing work may be recast, transformed or adapted; (b) for
          patentable or patented material, any improvement thereon; and (c) for
          material that is or may be subject to protection as a trade secret,
          any new material derived from such material, including new material
          which may be protected by copyright, patent, or trade secret or other
          proprietary rights.

    17.4  Return of Confidential Information.  Each Party shall deliver, or at
          ----------------------------------
          the disclosing Party's option destroy, all Confidential Information
          and deliver, or at the disclosing Party's option destroy, all copies
          to the disclosing Party upon the expiration or termination of this
          Agreement or at the disclosing Party's request.  Notwithstanding the
          foregoing, each Party may retain such Confidential Information of the
          other Party as may be reasonably necessary to document their
          performance under this Agreement but such Confidential Information
          shall remain subject to this Section 17.

    17.5  Remedy.  The Parties each acknowledge that the disclosing Party will
          ------
          be irreparably harmed if the receiving Party's obligations under this
          Section 17 are not performed, and that the disclosing Party would not
          have an adequate remedy at law in the event of a violation by the
          receiving Party of such obligations.  The receiving Party agrees and
          consents that the disclosing Party shall be entitled, in addition to
          all other rights and remedies to which the disclosing Party may be
          entitled, to have a decree of specific performance or an injunction
          issued requiring any such violation to be cured and enjoining all
          persons involved from continuing the violation.  The existence of any
          claim or cause of action that the receiving Party or any other person
          may have against the disclosing Party shall not constitute a defense
          or bar the enforcement of this Section 17.  The receiving Party
          acknowledges that the restrictions in this Section 17 are reasonable
          and necessary to protect legitimate business interests of the
          disclosing Party.


18   Mutual Limitation of Liability.  EXCEPT FOR LIABILITY UNDER SECTIONS 12,
     14 AND 17, UNDER NO CIRCUMSTANCES SHALL EITHER PARTY BE LIABLE TO THE OTHER
     PARTY OR ANY OTHER PERSON FOR LOST REVENUES, LOST PROFITS, LOSS OF
     BUSINESS, FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL
     DAMAGES OF ANY NATURE, REGARDLESS OF LEGAL THEORY AND WHETHER OR NOT
     FORESEEABLE, EVEN IF THE EXCLUSIVE REMEDIES PROVIDED BY THIS AGREEMENT FAIL
     OF THEIR ESSENTIAL PURPOSE AND EVEN IF EITHER PARTY HAS BEEN ADVISED OF THE
     POSSIBILITY OR PROBABILITY OF SUCH DAMAGES.  EXCEPT FOR LIABILITY UNDER
     SECTIONS 12, 14 AND 17, NEITHER PARTY'S TOTAL LIABILITY UNDER THIS
     AGREEMENT SHALL UNDER NO CIRCUMSTANCES EXCEED THE AMOUNTS ACTUALLY PAID BY
     BUY.COM TO GSI DURING THE IMMEDIATELY PRECEDING 12 MONTHS UNDER THIS
     AGREEMENT.


19   Term and Termination

     19.1  Term.  The term of this Agreement shall commence on the Effective
           ----
           Date and continue until 11:59 p.m. prevailing Eastern Time on the
           fifth anniversary of the Effective Date unless terminated in
           accordance with this Agreement (the "Term" or "Initial Term").


                                       11
<PAGE>

     19.2  Termination by Buy.com.  Buy.com may terminate this Agreement
           ----------------------

           19.2.1  upon 30 days prior notice to GSI if GSI is not [*] or

           19.2.2  immediately by giving notice of termination to GSI and
                   without prejudice to any other rights or remedies Buy.com may
                   have, upon the occurrence of any of the following events:

                   (1)  GSI breaches any of its material obligations under this
                        Agreement or the Operations Manual and does not cure the
                        breach within 30 days after GSI's receipt of Buy.com's
                        notice of the breach or such longer period as may be
                        reasonably necessary provided that GSI is diligently
                        pursuing a cure; or

                   (2)  a voluntary petition is commenced by GSI under the
                        Bankruptcy Code, as amended, 11 U.S.C. ' 101 et seq; GSI
                        has an involuntary petition commenced against it under
                        the Bankruptcy Code and such petition is not dismissed
                        within 60 days after filing; GSI becomes insolvent; or
                        any substantial part of GSI's property becomes subject
                        to any levy, seizure, assignment, application, or sale
                        for or by any creditor or governmental agency; or
                        liquidates or otherwise discontinues all or a
                        significant part of its business operations.

                   (3)  GSI ceases to do business or otherwise terminates its
                        business operations.

           19.2.3  upon 30 days prior written notice to GSI, which must be
                   given within 60 days after the end of the year in question,
                   if [*]


                                [*]                   Year
                        --------------------------------------------------


                                [*]                   1

                                [*]                   2

                                [*]                   3

                                [*]                   4

                                [*]                   5


               In the event Buy.com terminates this Agreement pursuant to this
               Section 19.2.3, Buy.com shall provide a reasonably detailed [*]
               and upon reasonable notice to Buy.com, GSI's independent auditors
               shall have the right to conduct a reasonable audit, during normal
               business hours and at GSI's expense, of Buy.com's records that
               support [*]

           19.2.4  upon 30 days prior written notice if the licensed materials
                   provided to Buy.com in accordance with the operations manual
                   repeatedly contain materially inaccurate information and GSI
                   does not cure such problem within 30 days after GSI's receipt
                   of Buy.com's notice of such inaccurate information, or upon
                   30 days written notice if the licensed materials provided by
                   gsi contain inaccurate information that is reasonably likely
                   to result in a third party claim or claims against Buy.com
                   which would have a material adverse effect on Buy.com and GSI
                   does not cure such inaccurate information, if capable of
                   being cured, within 30 days after GSI's receipt of Buy.com's
                   notice of such inaccurate information.

                                       12
<PAGE>

     19.3  Termination by GSI.  GSI may terminate this Agreement
           ------------------

           19.3.1  by giving 180 days' notice of termination to Buy.com,
                   provided that [*] Notwithstanding the foregoing, prior to the
                   effectiveness of such notice, Buy.com shall have [*] or

           19.3.2  immediately by giving notice of termination to Buy.com and
                   without prejudice to any other rights or remedies GSI may
                   have, upon the occurrence of any of the following events:

                   (1)  Buy.com fails to pay to GSI within 10 days after GSI
                        makes written demand for any past-due amount payable
                        under this Agreement;

                   (2)  Buy.com breaches any of its other material obligations
                        under this Agreement and does not cure the breach within
                        30 days after Buy.com's receipt of GSI's notice of the
                        breach or such longer period as may be reasonably
                        necessary provided that Buy.com is diligently pursuing a
                        cure; or

                   (3)  a voluntary petition is commenced by Buy.com under the
                        Bankruptcy Code, as amended, 11 U.S.C. ' 101 et seq;
                        Buy.com has an involuntary petition commenced against it
                        under the Bankruptcy Code and such petition is not
                        dismissed within 60 days after filing; Buy.com becomes
                        insolvent; or any substantial part of Buy.com's property
                        becomes subject to any levy, seizure, assignment,
                        application, or sale for or by any creditor or
                        governmental agency; or liquidates or otherwise
                        discontinues all or a significant part of its business
                        operations.

     19.4  Effect of Expiration or Termination.  Upon the expiration or
           -----------------------------------
           termination of this Agreement, whether under this Section 19 or
           otherwise, Buy.com shall discontinue all use of the Licensed
           Materials, and Buy.com shall promptly return to GSI all copies of
           Licensed Materials in Buy.com's possession. GSI shall also continue
           to fulfill any Orders then pending at the time of termination or
           expiration and continue to process any returns for a period of 60
           days after such termination or expiration. Buy.com shall remain
           liable for all payments due GSI with respect to the period ending on
           the date of termination.

     19.5  Survival.  Sections 10, 12, 14, 15, 17, 18 and 21 (as applicable) of
           --------
           this Agreement survive any expiration or termination of this
           Agreement.


20   Force Majeure.  Except for the obligation to pay money, neither Party
     shall be liable to the other Party for non-performance of this Agreement in
     whole or in part, if (a) the non-performance is caused by the other Party
     or events or conditions beyond that Party's reasonable and actual control
     and for which that Party is not responsible under this Agreement, (b) the
     Party gives prompt notice under Section 21.1, and (c) the Party makes all
     commercially reasonable efforts to perform.

                                       13
<PAGE>

21   Miscellaneous Provisions

     21.1  Notice.  All notices, consents, and other communications under or
           ------
           regarding this Agreement shall be in writing and shall be deemed to
           have been received on the earlier of the date of actual receipt, the
           third business day after being mailed by certified mail, or the first
           business day after being sent by a reputable overnight delivery
           service. Any notice may be given by facsimile, provided that a signed
           written original is sent by one of the foregoing methods within 24
           hours thereafter. Buy.com's address for notices is

                         BUY.COM Inc.
                         85 Enterprise
                         Aliso Viejo, California 92656
                         Attention:  Chief Executive Officer
                         Facsimile:  [*]

        with a copy to   BUY.COM Inc.
                         85 Enterprise
                         Aliso Viejo, California 92656
                         Attention: General Counsel
                         Facsimile:  [*]

          GSI's address for notices is

                         Global Sports Interactive, Inc.
                         1075 First Avenue
                         King of Prussia, PA  19406
                         Attention:  Chief Executive Officer
                         Facsimile: [*]

        with a copy to:  Global Sports Interactive, Inc.
                         1075 First Avenue
                         King of Prussia, PA  19406
                         Attention: General Counsel
                         Facsimile: [*]

           Either Party may change its address for notices by giving written
           notice of the new address to the other Party in accordance with this
           Section 21.1.

     21.2  Assignment.  This Agreement may not be assigned by either Party
           ----------
           without the prior written consent of the other Party, which consent
           shall not be unreasonably withheld. Notwithstanding the foregoing,
           (a) either Party may assign this Agreement upon notice to, and
           without the consent of, the other Party to any person or entity that
           acquires the assignor's business or substantially all of the
           assignor's assets by merger, stock sale, or other means provided that
           the assignee is capable of performing assignor's obligations under
           this Agreement and any assignee of Buy.com meets the then current GSI
           credit policy, and provided further that any assignee cannot be
           reasonably deemed a competitor of GSI or Buy.com, as the case may be,
           and (b) GSI may assign this agreement upon notice to Buy.com to a
           subsidiary of GSI provided that such subsidiary cannot reasonably be
           deemed a competitor of Buy.com. Any attempted assignment in violation
           of this Section 21.2 shall be void.

                                       14
<PAGE>

     21.3  No Third-Party Beneficiaries.  The Parties do not intend, nor shall
           ----------------------------
           any clause be interpreted, to create under this Agreement any
           obligations or benefits to, or rights in, any third party from either
           Buy.com or GSI.

     21.4  Independent Contractor.  GSI and Buy.com are each independent
           ----------------------
           contractors and neither Party shall be, nor represent itself to be,
           the franchiser, partner, broker, employee, servant, agent, or legal
           representative of the other Party for any purpose whatsoever. Neither
           Party is granted any right or authority to assume or create any
           obligation or responsibility, express or implied, in behalf of, or in
           the name of, the other Party, or to bind the other Party in any
           matter or thing whatsoever. The Parties do not intend to form a
           partnership or joint venture as a result of this Agreement.

     21.5  Publicity.  Neither Party shall issue any press release regarding
           ---------
           this Agreement or otherwise disclose the existence or terms of this
           Agreement without the prior written consent of the other Party except
           to the extent such disclosure is required by law and only if the
           disclosing Party provides reasonable prior notice to other Party of
           the disclosure. Without limiting the generality of the foregoing,
           within a reasonable time prior to the Launch Date, the parties shall
           coordinate with each other the issuance of a joint press release or
           contemporaneous separate press releases regarding this Agreement. The
           Parties shall also coordinate with GSI regarding ongoing press
           inquiries and the distribution of future press materials.

     21.6  Cumulative Remedies.  All remedies available to either Party for
           -------------------
           breach of this Agreement are cumulative and may be exercised
           concurrently or separately, and the exercise of any one remedy shall
           not be deemed an election of such remedy to the exclusion of other
           remedies.

     21.7  Waiver.  The waiver or failure of either Party to exercise in any
           ------
           respect any right provided hereunder shall not be deemed a waiver of
           such right in the future or a waiver of any other rights established
           under this Agreement.

     21.8  Enforceability.  This Agreement shall be enforceable notwithstanding
           --------------
           the existence of any claim or cause of action one Party may have
           against the other Party.

     21.9  Severability. Should any term or provision of this Agreement be held
           ------------
           to any extent unenforceable, invalid, or prohibited under law, then
           such provision shall be deemed restated to reflect the original
           intention of the Parties as nearly as possible in accordance with
           applicable law and the remainder of this Agreement The application of
           such term or provision to persons, property, or circumstances other
           than those as to which it is invalid, unenforceable, or prohibited,
           shall not be affected thereby, and each term and provision of this
           Agreement shall be valid and enforceable to the fullest extent
           permitted by law.

    21.10  Headings.  Section headings are for reference only and shall not
           --------
           affect the interpretation of this Agreement.

    21.11  Successors in Interest.  This Agreement and all of the provisions in
           ----------------------
           this Agreement shall be binding upon and inure to the benefit of the
           successors in interest and assigns of the Parties, subject to the
           provisions of Section 21.2 of this Agreement.

    21.12  Applicable Law. This Agreement shall be governed in all respects by
           --------------
           the laws of the State of Delaware without giving effect to its rules
           relating to conflict of laws.

    21.13  Order of Precedence.  Any and all ambiguities or inconsistencies
           -------------------
           between a Schedule or Exhibit and this document shall be resolved by
           giving precedence to this document over the

                                       15
<PAGE>

           Schedule or Exhibit. Silence on any matter in this document will not
           negate the provision in a Schedule as to that matter.

    21.14  Entire Agreement.  This Agreement and the attached Schedules
           ----------------
           constitute the complete and exclusive statement of the agreement
           between the Parties with respect to the subject matter of this
           Agreement, and this Agreement supersedes any and all prior oral or
           written communications, proposals, representations, and agreements.
           It may be amended only by mutual agreement expressed in writing and
           signed by both Parties.

    21.15  Counterparts. This Agreement may be executed in any number of
           ------------
           separate counterparts each of which when executed by and delivered to
           the other Party shall be an original as against the Party whose
           signature appears thereon, but all such counterparts shall together
           constitute one and the same instrument.

     The Parties accept this Agreement and have caused this Agreement to be
executed and do each hereby represent and warrant that its respective signatory
whose signature appears below has been and is on the date executed duly
authorized by all necessary and appropriate corporate action to execute this
Agreement on its behalf.

                                       16
<PAGE>

Global Sports, Inc.                               BUY.COM INC.

By:     /s/ Michael G. Rubin                      By:    /s/ Greg Hawkins
        ----------------------                           -----------------
Name:   Michael G. Rubin                          Name:   Greg Hawkins
        -----------------------                           -----------------
Title:  Chief Executive Officer                   Title:  C.E.O.
        -----------------------                           -----------------
Date:   April 20, 2000                            Date:   April 20, 2000
        -----------------------                           -----------------


                                       17