Standard Manufacturing Agreement - Handspring Inc. and Solectron Corp.
CONFIDENTIAL TREATMENT REQUESTED
STANDARD MANUFACTURING AGREEMENT
(SOLECTRON DE MEXICO)
This Standard Manufacturing Agreement ("Agreement") is entered into this 11th
day of June 2002 by and between Handspring, Inc. having its place of business
189 Bernardo Avenue, Mountain View, California 94043 USA ("Handspring"), and
Solectron, a Delaware Corporation, and its subsidiaries and affiliates,
including but not limited to Solectron Technology Singapore Ltd., Solectron
Technology Sdn Bhd, Solectron Netherlands BV and any other Offshore Business
Headquarters ("OBHQs"), hereafter "Solectron".
Handspring has created a market for Handspring handheld computer and wireless
communicator products (hereinafter "Products") and is solely responsible for the
sales and marketing of the Products. Solectron has developed processes and
practices for manufacturing products for many different electronic applications
and at Handspring's request desires to manufacture Handspring's Products in
accordance with Handspring's specifications. Handspring acknowledges that
Solectron's expertise is manufacturing and that Solectron's responsibility
related to the Handspring's Products is limited to this extent. The parties
agree as follows:
1.0 WORK, LICENSE
Solectron agrees to use reasonable commercial efforts to perform the Work (as
defined below) pursuant to purchase orders or changes thereto issued by or for
Handspring. "Work" shall mean to (1) procure components, materials, equipment
and other supplies, and (2) to manufacture, assemble, test and deliver Products
pursuant to detailed Specifications (as defined below), workmanship standards
and quality requirements (as set forth in Addendum C attached hereto) which are
provided by Handspring. For each Product or revision thereof, written
specifications shall include, but are not limited to, bills of materials,
schematics, assembly drawings, process documentation, test specifications,
current revision number, and approved vendor list (hereinafter, collectively
referred to as the "Specifications") as attached hereto.
Solectron is granted by Handspring a non-exclusive license during the term of
this Agreement to use all of Handspring's patents, trade secrets and other
intellectual property in the Products, solely in connection with and to the
extent required to perform Solectron's obligations under this Agreement.
2.0 FORECASTS, ORDERS, MATERIAL PROCUREMENT
2.1 FORECAST. Handspring shall use its diligent efforts to provide Solectron, on
a monthly basis, with a rolling twelve (12) month Product order forecast
(hereinafter "MPS"). The MPS shall be non-binding with respect to purchase of
product but shall be binding with respect to Handspring's liability for
materials pursuant to sections 3.2 and 3.3.
2.2 PURCHASE ORDERS. Handspring will issue, or have a designated 3rd party
distribution partner issue, written purchase orders that specify all Work to be
completed. Handspring's designated 3rd party distribution partners must meet
Solectron credit worthiness guidelines, or Handspring will guarantee purchase
orders according to the terms of this Agreement. Handspring will ensure purchase
orders cover a minimum one (1) month rolling time period. Purchase orders shall
be in accordance with the MPS and shall be deemed accepted by Solectron,
provided however that Solectron may reject any order that does not conform to
the lead-time, flexibility or cancellation terms of this Agreement. Solectron
shall notify Handspring of rejection of any purchase order within five (5)
working days of receipt of such order.
Handspring, or its designated 3rd party distribution partners, shall use its
standard purchase order form to release items, quantities, prices, schedules,
change notices, specifications, or other notice provided for hereunder. The
parties agree that the terms and conditions contained in this Agreement shall
prevail over any terms and conditions of any purchase order, acknowledgment form
or other instrument.
<PAGE>
2.3 MATERIAL PROCUREMENT. MPS updates issued by Handspring will constitute
authorization for Solectron to procure, using standard purchasing practices, the
components, subassemblies, materials and supplies necessary for the manufacture
of Products ("Inventory") with published lead times less than 90 days.
2.4 LONG LEAD TIME COMPONENTS. As Handspring's strategic materials management
partner, Solectron may be required to purchase Long Lead Time Components in
order to achieve the schedule flexibility requirements identified in Section
3.2. For the purposes of this Agreement, "Long Lead Time Components" shall mean
components, subassemblies, materials and supplies with lead times greater than
ninety (90) days at the time an order is placed. During the term of this
Agreement, if any lead times for components, subassemblies, materials or
supplies exceed ninety (90) days due to changes in market conditions, Solectron
may, upon written approval directly from Handspring, reasonably purchase minimum
lot sizes from suppliers ("Minimum Order Inventory"), even if greater than the
amount necessary to meet the MPS, in order to ensure the schedule flexibility
requirements identified in Section 3.2 are achieved. Solectron will notify
Handspring in writing if lead times for any components, subassemblies, materials
or supplies exceed ninety (90) days and will quantify how much additional
cancellation liability Handspring will incur above and beyond the cancellation
liability terms defined in Section 3.3. If lead times for components,
subassemblies, materials or supplies do not exceed ninety (90) days during term
of this Agreement, or any extensions thereof, Solectron and Handspring agree to
abide by the reschedule flexibility and cancellation liability terms defined in
Sections 3.2 and 3.3.
3.0 SHIPMENTS, RESCHEDULE FLEXIBILITY, CANCELLATION
3.1 SHIPMENTS. All Products delivered pursuant to the terms of this Agreement
shall be suitably packed for shipment in accordance with Handspring's
Specifications, marked for shipment to Handspring's destination specified in the
applicable purchase order and delivered to a carrier or forwarding agent.
Shipment will be Exworks (Incoterms 2000) Solectron's Guadalajara, Mexico
facility per the delivery date defined on the purchase order, at which time risk
of loss and title will pass to Handspring or Handspring's designated 3rd party
distribution partners. All freight, insurance and other shipping expenses from
the Exworks point, will be paid by Handspring or its 3rd party distribution
partners.
Solectron is expected to achieve 100% on-time delivery performance to the
designated Exworks point. "On-time" delivery is defined as within 2 days early
and 0 days late of scheduled delivery date defined on MPS releases issued by
Handspring. If delivery of Product is early, Handspring or its designated 3rd
party distribution partners, may return said Product to Solectron for
re-delivery on the scheduled delivery date with Solectron bearing all cost of
Product return and re-delivery. If Product delivery is late due to the fault of
Solectron, Handspring may require Solectron to ship an emergency as needed
quantity of Products via premium air transportation to locations specified by
Handspring or its designated 3rd party distribution partners and Handspring's
sole liability to Solectron shall be limited to payment for the Products
received at the prices specified herein and standard surface freight charges.
Handspring will not unreasonably require Solectron to air ship product unless
Handspring needs Product to meet customer commitments. Solectron's on-time
delivery measurement will not be affected by late shipments that result from
delays by either Handspring or its 3rd party distribution partners in scheduled
pick up of finished goods.
Handspring's business model strives to minimize finished goods inventory in the
supply chain. Handspring will work with our 3rd party distribution partners and
Solectron to maintain an optimized logistics model for transportation in the
North American region.
3.2 QUANTITY INCREASES AND SHIPMENT SCHEDULE CHANGES. For any purchase order
issued in accordance to this Agreement, Handspring may (i) increase the quantity
of Products or (ii) reschedule the quantity of Products and their shipment date
as provided in the table below:
<PAGE>
Maximum Allowable Variance From Purchase Order Quantities/Shipment Dates
<TABLE>
<CAPTION>
# of days before Allowable Maximum Maximum
Shipment Date Quantity Reschedule Reschedule
on Purchase Order Increases Quantity Period
----------------- --------- ---------- ----------
<S> <C> <C> <C>
0-30 [*] [*] [*]
31-60 [*] [*] [*]
61-90 [*] [*] [*]
91 + [*] [*] [*]
</TABLE>
Any purchase order quantities increased or rescheduled pursuant to this Section
may not be subsequently increased or rescheduled without the prior written
approval of Solectron. All other changes in quantity or shipment date require
Solectron's prior written consent. Solectron will use reasonable commercial
efforts to meet quantity increases. If there are extra costs to meet a schedule
increase in excess of the above limits, Solectron will inform Handspring for its
written approval in advance.
Handspring will be liable for on-hand Tier 1 material carrying costs in excess
of [*] demand created by a Handspring initiated change in the MPS (assuming Tier
1 materials have been purchased and/or canceled to lead time and MPS
requirements). [*]. Handspring agrees to disposition Tier 1 material in excess
of [*] demand. The methodology will be defined in an addendum to this Agreement
and will cover freight and cost of acquisition. Handspring will be liable for a
one-time carrying cost charge for any Tier 2 material excess of [*] of demand
created by a Handspring initiated change in the MPS (assuming Tier 2 materials
have been purchased and/or canceled to lead time and MPS requirements). [*].
Handspring and Solectron will negotiate a methodology, and attach as an addendum
to this Agreement, to cover inbound freight and cost of acquisition expenses.
3.3 CANCELLATION LIABILITY. In the event Handspring cancels any purchase orders,
or portions thereof, Handspring and Solectron agree to the following
cancellation terms:
<TABLE>
<CAPTION>
# days from the
day of notice Handspring cancellation liability:
--------------- ----------------------------------
<S> <C>
0 - 30 days [*]
31 - 60 days [*]
61 - 90 days [*]
91+ [*]
</TABLE>
Solectron will be responsible for managing, consuming or disposing of Tier 2
excess inventory at no cost to Handspring. Handspring will not write down any
inventory of industry-standard components. Handspring will be responsible for
negotiating prices and terms and conditions of Tier 1 suppliers. Handspring will
provide Solectron with the results of those negotiated terms.
If an open purchase order is re-scheduled within lead-time, the Handspring
cancellation liability terms apply to the originally scheduled delivery dates.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
4.0 ENGINEERING CHANGES
Handspring may request, in writing, that Solectron incorporate engineering
changes into the Product. Such request will include a description of the
proposed engineering change sufficient to permit Solectron to evaluate its
feasibility and cost. Solectron's evaluation shall be in writing and shall state
the costs and time of implementation and the impact on the delivery schedule and
pricing of the Product. Solectron will not be obligated to proceed with the
engineering change until the parties have agreed in writing upon the changes to
the Product's Specifications, delivery schedule and Product pricing and upon the
implementation costs to be borne by the Handspring including, without
limitation, the cost of Inventory on-hand and on-order that becomes obsolete.
As Handspring's strategic manufacturing engineering partner, Solectron is
expected to make recommendations to Product design that would make Product more
manufacturable, reduce material costs and/or improve quality. Handspring will
evaluate such recommendations and incorporate such recommendations into Product
design as appropriate. Without the prior written authorization from Handspring,
Solectron will not make any changes to Product design. Without the prior written
authorization from Handspring, Solectron also will not make any changes to
manufacturing processes which affect the form, fit, function, performance or
reliability of the Product.
5.0 TOOLING, NON-RECURRING EXPENSES, SOFTWARE LICENSE, PROPERTY
5.1 TOOLING. Solectron shall provide non-Product specific tooling at its
expense. Handspring shall pay for or obtain and consign to Solectron any Product
specific tooling and other reasonably necessary non-recurring expenses, to be
set forth in Solectron's quotation.
5.2 SOFTWARE LICENSE. All software that Handspring provides to Solectron is and
shall remain the property of Handspring. Handspring grants Solectron a license
to copy, modify and use such software solely in connection with and to the
extent required to perform Solectron's obligations under this Agreement. All
software developed by Solectron to support the process tooling or otherwise
shall be and remain the property of Solectron.
5.3 HANDSPRING PROPERTY. Unless otherwise agreed in writing, all tooling,
equipment or material of every description furnished to Solectron by Handspring
or specifically paid for by Handspring and held by Solectron, and any
replacements thereof or any materials affixed or attached thereto, shall be and
remain the personal property of Handspring and shall be clearly labeled as
Handspring equipment and safely stored. Solectron shall not use such property
except in filling Handspring's Purchase Orders unless otherwise authorized in
writing by Handspring. Such property while in Solectron's custody or control
shall be held at Solectron's risk, shall be maintained in operable condition,
subject to normal tool life expectancies, kept insured by Solectron at
Solectron's expense in an amount equal to the replacement cost with loss payable
to Handspring and will be subject to removal at Handspring's written request.
6.0 PRODUCT ACCEPTANCE AND WARRANTIES
6.1 PRODUCT ACCEPTANCE. The Product shall be deemed to be successfully completed
only at such time as Handspring has received, inspected and accepted the
Product. Within ten (10) calendar days after Product receipt at Handspring or
one of its 3rd party distribution partners, Handspring or its 3rd party
distribution partner shall either notify Solectron that it has rejected the
Product and request corrections or revisions, or the Product shall be deemed
automatically accepted.
6.2 PRODUCT QUALITY. Solectron is expected to deliver 100% quality Product in
conformance to all Product Specifications, workmanship standards and quality
requirements set forth in Addendum C. As Handspring's strategic quality partner,
Solectron is expected to institute appropriate quality controls at the factory
to stop any defective Product from shipping to Handspring or its designated 3rd
party distribution partners. Handspring's intent is not to inspect each shipment
coming from Solectron, however, Handspring reserves the right to audit
Solectron's facilities, conduct source inspection and/or inspect Product at
designated distribution or field repair centers. Handspring and Solectron will
work together to jointly determine if Product is defective. Handspring, or its
designated 3rd party, may return defective Products, freight collect, after
obtaining a return material authorization number from Solectron to be displayed
on the shipping container and completing a failure report. Solectron will not
<PAGE>
unreasonably withhold such return material authorization numbers. Rejected
Products will be promptly repaired or replaced, at Solectron's option, and
returned freight pre-paid.
6.3 EXPRESS LIMITED WARRANTY. Solectron warrants that the Products will conform
to Handspring's applicable Specifications and will be free from defects in
workmanship for a period of [*] from the date of shipment. Materials are
warranted to the same extent that the original manufacturer warrants the
materials. This express limited warranty does not apply to (a) materials
consigned or supplied by Handspring to Solectron; (b) defects resulting from
Handspring's design of the Products; (c) Product that has been abused, damaged,
altered or misused by any person or entity after title passes to Handspring.
With respect to first articles, prototypes, pre-production units, test units or
other similar Products, Solectron makes no representations or warranties
whatsoever. Notwithstanding anything else in this Agreement, Solectron assumes
no liability for or obligation related to the performance, accuracy,
specifications, failure to meet specifications or defects of or due to tooling,
designs, operating system software, or instructions produced or supplied by
Handspring and Handspring shall be liable for costs or expenses incurred by
Solectron related thereto. Upon any failure of a Product to comply with the
above warranty, Solectron's sole obligation, and Handspring's sole remedy, is
for Solectron, at Solectron's option, to promptly repair or replace such unit
and return it to Handspring freight prepaid. Solectron will bear all costs of
repairing defective Product within warranty. Handspring shall return Products
covered by the warranty freight collect after completing a failure report and
obtaining a return material authorization number from Solectron to be displayed
on the shipping container.
6.4 EPIDEMIC CONDITION. An Epidemic Condition exists when failure reports or
statistical samplings show that five percent (5%) or more of the same Product
installed or shipped during any one month contain an identical, repetitive
defect in Solectron supplied material and/or workmanship. If during that
warranty period of [*], the same Product shows evidence of an Epidemic
Condition, Handspring shall have the right, pending correction of the Epidemic
Condition, to postpone further shipments of such Product by giving written
notice of such postponement to Solectron. Such postponement shall temporarily
relieve Solectron of its shipment liability and Handspring of any shipment
liability for such postponed shipments. Both parties shall work together to
prepare and propose a corrective action plan addressing implementation and
procedure milestones for remedying such Epidemic Condition(s). Both parties
shall use diligent efforts to implement the remedy in accordance with the agreed
upon schedule.
In the event of Epidemic Failure Solectron will:
a. Incorporate the remedy in the affected Product in accordance with
Handspring engineering change order procedures;
b. Ship all subsequent Products incorporating the required remedy; and
c. Shall pay the direct costs of implementing the remedy on Products
evidencing the Epidemic Condition within the warranty period if caused
by Solectron, provided that said costs shall not exceed the total price
paid by Handspring for the affected Products less Solectron's actual
cost for the components incorporated into the affected Products.
SOLECTRON MAKES NO OTHER WARRANTIES OR CONDITIONS ON THE PRODUCTS, EXPRESS,
IMPLIED, STATUTORY, OR IN ANY OTHER PROVISION OF THIS AGREEMENT OR COMMUNICATION
WITH HANDSPRING, AND SOLECTRON SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTY OR
CONDITION OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
7.0 PAYMENT TERMS, ADDITIONAL COSTS AND PRICE CHANGES
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
7.1 PRICE AND PAYMENT TERMS. The price for Products to be manufactured is set
forth in Addendum A and may be changed from time to time through purchase orders
issued by Handspring and accepted by Solectron. All pricing changes must be
mutually agreed to by both parties in writing. Solectron is expected to cut in
material cost reductions negotiated by either Handspring or Solectron in
accordance with established material lead-times. All prices quoted are exclusive
of federal, state and local excise, sales, use and similar taxes, and any
duties, and Handspring shall be responsible for all such items. Payment for any
Products, services or other costs to be paid by Handspring or its designated 3rd
party hereunder is [*] days net from the date of invoice and shall be made in
lawful U.S. currency Handspring will, in good faith, continue to try to
establish [*] terms with the Tier 1 suppliers. On a quarterly basis, Handspring
will report to Solectron the progress made in extending these terms with these
suppliers.
7.2 ADDITIONAL COSTS. Handspring is responsible for (a) any expediting charges
reasonably necessary because of a change in Handspring's requirements, if such
changes do not conform to established flexibility terms defined in section 3.2
which charges are pre-approved (b) any reasonable overtime or downtime charges
incurred as a result of delays in the normal production or interruption in the
workflow process and caused by: (1) Handspring's change in the Specifications;
or (2) Handspring's failure to provide sufficient quantities or a reasonable
quality level of consigned materials where applicable to sustain the production
schedule.
7.3 PRICE CHANGES. The price of Products to Handspring may be increased by
Solectron if Solectron can demonstrate by verifiable written proof (a) the
market price of fuels, materials, raw materials, equipment, labor and other
production costs, increase beyond normal variations in pricing and (b) the
parties agree in writing to the increase after good faith negotiation (a
"Justified Price Increase"). The price of Products to Handspring may be
decreased at the request of Handspring if Handspring can demonstrate by
verifiable written proof (a) the market price of fuels, materials, raw
materials, equipment, labor and other production costs, decrease beyond normal
variations in pricing and (b) the parties agree in writing to the decrease after
good faith negotiation (a "Justified Price Decrease"). Solectron agrees to
provide Handspring with true, accurate and current actual costs for all
components, in addition to other information as defined by the Materials
Management Program outlined in Addendum B, in the event Solectron believes a
Justified Price Increase is warranted.
7.4 COST REDUCTIONS. Solectron agrees to seek ways to reduce the cost of
manufacturing Products by methods such as elimination of components, obtaining
alternate sources of materials, negotiation of preferred terms with component
suppliers, redefinition of Specifications, and improved assembly or test
methods. Cost reduction requirements and the process for allocating cost savings
are set forth in Addendum A. If Solectron does not deliver the required cost
reduction for any given quarter, Solectron will provide Handspring with
verifiable written proof of the price paid by Solectron for fuels, materials,
raw materials, equipment, labor and other production costs. Any reconciliation
of unplanned cost changes within a quarter will take place at the next regular
quarterly pricing review.
8.0 TERM AND TERMINATION
8.1 TERM. The term of this Agreement shall commence on the date hereof above and
shall continue for one (1) year thereafter unless terminated earlier as provided
in Section 8.2 or 10.8. After the expiration of the initial term hereunder
(unless this Agreement has been terminated) this Agreement shall be
automatically renewed for separate but successive one-year terms.
8.2 TERMINATION. This Agreement may be terminated by either party (a) for any
reason upon one hundred eighty (180) days written notice to the other party, or
(b) if the other party defaults in any payment to the terminating party and such
default continues without a cure for a period of thirty (30) days after the
delivery of written notice thereof by the terminating party to the other party,
or (c) if the other party defaults in the performance of any other material term
or condition of this Agreement and such default continues un-remedied for a
period of thirty (30) days after the delivery of written notice thereof by the
terminating party to the other party. Any purchase orders shall be fulfilled by
Solectron unless cancelled as provided in section 3.3. Notwithstanding
termination of this Agreement, Sections 3.1, 3.3, 5.0, 6.0, 7.1, 7.2, 8.2, 9.0,
and 10.0 shall survive said termination.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
9.0 LIABILITY LIMITATION
9.1 PATENTS, COPYRIGHTS, TRADE SECRETS, OTHER PROPRIETARY RIGHTS. Handspring
shall defend, indemnify and hold harmless Solectron from all costs, judgments
and attorney's fees arising from any claim that Solectron's manufacture of the
Products under this Agreement directly infringes any third party United States
patent rights, copyrights or trade secrets. Solectron shall promptly notify
Handspring in writing of the initiation of any such claims, give Handspring sole
control of any defense or settlement, and provide Handspring reasonable
information and assistance in resolving such claim. The preceding indemnity
shall not apply, however, to any claims arising from the use by Solectron of any
materials, components or manufacturing processes not expressly specified by
Handspring.
THE FOREGOING STATES THE ENTIRE LIABILITY OF HANDSPRING CONCERNING INFRINGEMENT
OF PATENT, COPYRIGHT, TRADE SECRET OR OTHER INTELLECTUAL PROPERTY RIGHTS.
9.2 PRODUCT LIABILITY. Handspring agrees that, if notified promptly in writing
and given sole control of the defense and all related settlement negotiations,
it will defend Solectron from any claim or action and will hold Solectron
harmless from any third party loss, damage or injury, including death, which
arises from any alleged defect of Handspring's design of any Products.
Similarly, Solectron agrees that, if notified promptly in writing and given sole
control of the defense and all related settlement negotiations, it will defend
Handspring from any claim or action and will hold Handspring harmless from any
third party loss, damage, or injury, including death, which arises from any
alleged workmanship defect of any Products.
9.3 AUTHORIZED MANUFACTURING PARTNER; INDEMNIFICATION. Handspring hereby
designates Solectron as its "Authorized Manufacturing Partner" under its
supplier purchase agreements, and as such Solectron is authorized to issue to
supplier purchase orders of its own in accordance with the MPS or against a
purchase order issued by Handspring, or Handspring's designated 3rd party
distribution partners, to Solectron. Solectron shall defend, hold harmless and
indemnify Handspring from any and all third party claims, suits, losses and
expenses, including attorneys fees, due to Solectron issuing a purchase order in
excess of the MPS or a Handspring purchase order, or for cancelled or suspended
purchase orders, except for any canceled or suspended purchase orders that are
canceled or suspended at Handspring's request.
9.4 NO OTHER LIABILITY. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO THE OTHER
FOR ANY INCIDENTAL, CONSEQUENTIAL, SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR
NATURE ARISING OUT OF THIS AGREEMENT OR THE SALE OF PRODUCTS, WHETHER SUCH
LIABILITY IS ASSERTED ON THE BASIS OF CONTRACT, TORT (INCLUDING THE POSSIBILITY
OF NEGLIGENCE OR STRICT LIABILITY), OR OTHERWISE, EVEN IF THE PARTY HAS BEEN
WARNED OF THE POSSIBILITY OF ANY SUCH LOSS OR DAMAGE, AND EVEN IF ANY OF THE
LIMITED REMEDIES IN THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.
10.0 MISCELLANEOUS
10.1 CONFIDENTIALITY. In the course of enabling Solectron to manufacture and
deliver Products under this Agreement, the parties acknowledge that they will
exchange confidential and proprietary information ("Confidential Information").
Confidential Information includes, but is not limited to, Product drawings,
development plans, models and design details; Specifications; inventions,
know-how and processes; software programs; information related to current,
future and proposed products and services; procurement requirements; customer
lists; forecasts; sales and marketing plans; financial information; and the
terms and conditions of this Agreement. The party that receives such
Confidential Information agrees not to disclose it directly or indirectly to any
third party, or to use it for any purpose other than as required under this
Agreement, without the prior written consent of the disclosing party.
Confidential Information disclosed pursuant to this Agreement shall be
maintained confidential for a period of three years after the disclosure
thereof.
10.2 ENTIRE AGREEMENT. This Agreement constitutes the entire agreement between
the Parties with respect to the transactions contemplated hereby and supersedes
all prior agreements and understandings between the parties relating to such
transactions. Both parties shall hold the existence and terms of this Agreement
confidential, unless it
<PAGE>
obtains the other party's express written consent otherwise. In all respects,
this Agreement shall govern, and any other documents including, without
limitation, preprinted terms and conditions on Handspring's purchase orders and
Solectron acknowledgements shall be of no effect.
10.3 AMENDMENTS. This Agreement may be amended only by written consent of both
parties.
10.4 INDEPENDENT CONTRACTOR. Neither party shall, for any purpose, be deemed to
be an agent of the other party nor the relationship between the parties shall
only be that of independent contractors. Neither party shall have any right or
authority to assume or create any obligations or to make any representations or
warranties on behalf of any other party, whether express or implied, or to bind
the other party in any respect whatsoever.
10.5 EXPENSES. In the event a dispute between the parties hereunder with respect
to this Agreement must be resolved by litigation or other proceeding, the
prevailing party shall be entitled to receive reimbursement for all associated
reasonable attorneys fees from the other party.
10.6 GOVERNING LAW. This Agreement shall be governed by and construed under the
laws of the State of California, excluding its choice of law principles. The
parties consent to the exclusive jurisdiction of the state and Federal courts in
Santa Clara County, California.
10.7 SUCCESSORS, ASSIGNMENT. This Agreements shall be binding upon and inure to
the benefit of the parties hereto and their respective successors, assigns and
legal representatives. Neither party shall have the right to assign or otherwise
transfer its rights or obligations under this Agreement except with the prior
written consent of the other party, not to be unreasonably withheld.
10.8 FORCE MAJEURE. In the event that either party is prevented from performing
or is unable to perform any of its obligations under this Agreement (other than
a payment obligation) due to any Act of God, fire, casualty, flood, earthquake,
war, strike, lockout, epidemic, destruction of production facilities, riot,
insurrection, material unavailability, or any other cause beyond the reasonable
control of the party invoking this section, and if such party shall have used
its commercially reasonable efforts to mitigate its effects, such party shall
give prompt written notice to the other party, its performance shall be excused,
and the time for the performance shall be extended for the period of delay or
inability to perform due to such occurrences. Regardless of the excuse of Force
Majeure, if such party is not able to perform within ninety (90) days after such
event, the other party may terminate the Agreement. Termination of this
Agreement shall not affect the obligations of either party that exist as of the
date of termination.
ACCEPTED AND AGREED TO:
HANDSPRING, INC.: SOLECTRON Corporation
/s/ Michael Gallucci /s/ Joe Regan
-------------------------------------- -----------------------------------
By: Michael Gallucci By: Joe Regan
----------------------------------- --------------------------------
Title: Vice President, Manufacturing Title: Corporate V.P.
-------------------------------- -----------------------------
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
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MANUFACTURING AGREEMENT ADDENDUMS
<TABLE>
<S> <C> <C>
A. Pricing.............................................................2
B. Materials Management................................................7
C. Quality............................................................10
D. Virtual Manufacturing Team.........................................11
E. Planning...........................................................12
F. Reporting and data sharing.........................................13
</TABLE>
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
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A. PRICING
1. VALUE-ADD: Solectron's price to Handspring will be based upon the
following model and rates. On a quarterly basis, unit pricing will be
calculated for each product with three cost components. Material markup
and freight costs will be calculated by multiplying Tier 1 and Tier 2
components cost, as mutually agreed to by both parties, by Tier 1
Markup, Tier 2 Markup and Inbound Freight rates for the applicable
Monthly Dollar Spend. PCB assembly cost will be calculated by
multiplying total component count by PCBA Placement Cost for the given
Average Monthly Placements. Final Assembly and Test Cost will be
calculated by multiplying Final Assembly and Test Shop Rates by the
Final Assembly and Test Labor Standards, as mutually agreed to by both
parties, for the applicable Average Monthly Volume. In the event that
the average monthly dollar spend, placements, or volume are higher or
lower than the values set in the forward quarterly pricing, a
corresponding variance to align pricing with the correct level will be
paid by Handspring or Solectron to the other party at the end of the
affected quarter.
<TABLE>
<CAPTION>
----------------------------------------------------------------------------
AVERAGE MONTHLY
DOLLAR SPEND MARKUP ON TIER 1 MARKUP ON TIER 2 INBOUND FREIGHT
----------------------------------------------------------------------------
<S> <C> <C> <C>
[*] [*] [*] [*]
----------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------
NOTES:
1. Average Monthly Dollar Spend is computed based on the total volume of
all handheld products manufactured within Handspring's quarter.
----------------------------------------------------------------------------
</TABLE>
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
<TABLE>
<CAPTION>
----------------------------------------------------------------------------
AVERAGE MONTHLY PCBA PLACEMENT COST
PLACEMENTS ($/PLACEMENT)
<S> <C> <C>
-----------------------------------------
[*] [*] NOTES:
----------------------------------------- 1. PCBA Placement Cost will be
[*] [*] directly multiplied by the #
of PCBA components in each
----------------------------------------- viewer to calculate the cost
[*] [*] of the total PCBA assembly.
2. Placements represent a
----------------------------------------- combination of tape and reel,
[*] [*] pick and place, mechanical,
hand placed and other PCBA
----------------------------------------- components.
[*] [*] 3. Average Monthly Placements is
computed based on the total
----------------------------------------- volume of all handheld
[*] [*] products manufactured within
Handspring's quarter.
----------------------------------------------------------------------------
</TABLE>
<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------
ASSEMBLY
AND TEST
AVERAGE MONTHLY SHOP RATE
VOLUME ($/HOUR)
------------------------------
<S> <C> <C>
[*] [*] NOTES:
------------------------------ 1. Average Monthly Volume is computed based on the
[*] [*] total volume of all handheld products manufactured
------------------------------ within Handspring's quarter
[*] [*]
------------------------------
[*] [*]
------------------------------
[*] [*]
------------------------------
[*] [*]
------------------------------
[*] [*]
---------------------------------------------------------------------------------------
</TABLE>
2. COST REDUCTION: Solectron will provide a cost reduction on Tier 2
components and in Transformation cost each quarter based on the agreed
upon pricing for the previous quarter. Cost reduction for Tier 2
components and Transformation cost will be volume dependant per the
following table. In the event that the average monthly volume is higher
or lower than the value set in the forward quarterly pricing, a
corresponding variance to align cost reductions with the correct volume
level will be paid by Handspring or Solectron to the other party at the
end of the affected quarter.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
<TABLE>
<CAPTION>
----------------------------------------------------------------------------------
TRANSFORMATION TIER 2 MATERIALS
MONTHLY VOLUME (UNITS) QUARTERLY AVERAGE COST REDUCTION COST REDUCTION
----------------------------------------------------------------------------------
<S> <C> <C> <C>
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
[*] [*] [*] [*]
----------------------------------------------------------------------------------
</TABLE>
3 PPVS will be submitted monthly, and all supporting documents will be
available for review upon Handspring's request.
4. QUOTES: During development and before Production, Handspring will request
frequent Costed BOM and Transformation quotes, following design changes.
Handspring expects quotes within 5 business days of the request.
5. QUOTE CONFIRMATION: Full (Material + Transformation) quotes will be
confirmed formally (for ex. by e-mail) by an authorized representative from
the CM.
6. PROTOTYPE BUILDS AND NRE: Solectron's price to Handspring will be based
upon the following model and rates. For each prototype build, Handspring
will specify the number of units that will be built. Breaking down the build
into specific unit quantities (including an initial First Article Inspection
build) will allow the Handspring and Solectron teams to properly evaluate
designs and processes and to make necessary improvements prior to the start
of the next build. It is assumed that a prototype build will span 5 days as
described in the pricing model below. It is assumed that DFx input will be
provided at no cost to Handspring as part of Solectron's standard NPI
service. Tooling, fixtures and testers will be quoted by Solectron on a
case-by-case basis. Handspring will pay Solectron a one-time setup fee for
each prototype (DVT/PVT) build. Handspring will pay Solectron a material
markup to cover cost of acquisition and inbound freight. Value add pricing
will be determined by the quantity of units in the prototype build.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
DVT/PVT STANDARD BUILD PRICING MODEL
<TABLE>
DVT/PVT STANDARD BUILD PRICING MODEL
<S> <C> <C>
PRE-BUILD SMT\LINE SET-UP [*]
MATERIAL MARKUP [*]
VALUE ADD
Build Quantity Total Lot Charge
----- -------- ----------------
First Article Inspection (FAI) Build [*] [*]
Build Balance* [*] [*]
NUMBER OF UNITS
Unit cost Extended cost
Material BOM Cost $ -- $ --
Markup #VALUE! #VALUE!
--------------
Total Material Cost $ --
Total Value Add [*]
TOTAL DVT COST $ --
</TABLE>
ASSUMPTIONS
1) Timeline for a Standard Pre-Production build is as follows:
<TABLE>
-----------------------------------------------------------------------------------------------------
DAY 1 DAY 2 DAY 3 DAY 4 DAY 5
-----------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C>
Pre-Build Set-up
-----------------
-------------
SMT FAI (0-25)
-------------
--------------
FA&T FAI (0-25)
--------------
------------
SMT (26-100)
------------
-------------
FA&T (26-100)
-------------
---------------------
SMT Balance
---------------------
---------------------
FA&T Balance
---------------------
----------------
Wrap up and Ship
----------------
</TABLE>
2) Pre-production build plan and schedule will be agreed to by Handspring
and Solectron prior to build start.
3) Handspring will release balance builds based on quality of the previous
day's build.
4) Additional costs to the original schedule due to Handspring caused
delays shall be priced at [*]/day for SMT and [*]/day for Final
Assembly & Test. This will occur only with the concurrence of the
Handspring MPM.
5) Final costs using this model shall be submitted by the Solectron PM
within one week of build completion.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
7. TIMING OF EVENTS: Handspring's fiscal year is from July to June (Fiscal Q1
covers the months of July, August and September). Each quarter is divided into
three Fiscal Months, with a 4-wk, 4-wk, and 5-wk duration respectively.
<TABLE>
<CAPTION>
----------------------------------------------------------------------------------
Fiscal Month 1 Fiscal Month 2 Fiscal Month 3
Month -------------- -------------- --------------------
Week 1 2 3 4 5 6 7 8 9 10 11 12 13
----------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C>
----------------------------------------------------------------------------------
Solectron submits X X X
Weighted-average costs
----------------------------------------------------------------------------------
Solectron submits Labor X
Standards (HPU) for
following Quarter's
Transformation quote
----------------------------------------------------------------------------------
Solectron submits Costed X X X
BOM
----------------------------------------------------------------------------------
Solectron submits PPV X X X
for previous month
----------------------------------------------------------------------------------
Solectron submits NRE, X X X
NPI costs
----------------------------------------------------------------------------------
</TABLE>
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
B. MATERIALS MANAGEMENT
1. TIER 1 & 2 DEFINITION: Agile BOMs will be the reference for Tier 1 /
Tier 2 information for each part.
<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------
TIER 1 (HANDSPRING HAS PRIMARY TIER 2 (SOLECTRON HAS PRIMARY
COMMODITY RESPONSIBILITY) COMMODITY RESPONSIBILITY)
---------------------------------------------------------------------------------------------
<S> <C> <C>
COMMODITIES Rechargeable Batteries Resistors
Microprocessors Capacitors
LCD & related (EL Power Supply, Inductors *
Touch Panel, Touch Panel IC) Crystals *
Sheet Metal and Castings Diodes
(housings, hinges, styli) Misc. Standard Hardware
Plastics, IMD, Paint, Shielding Industry Standard Connectors
Masked Rom, OTP Industry Standard IC's
Memory -- DRAM/Flash Industry Standard Speakers *
Connectors -- Custom Industry Standard Switches
PCBs Fuses
Snap Domes Resonators *
Power Supply IC's (Linear Tech)
Custom Speakers Assemblies
Vibrator Motors
IR Devices
USB Chip
Microphone Assemblies
Antenna
RF Chipsets
Misc. Custom HW
Crystals *
Industry Standard Speakers *
Inductors *
Resonators *
---------------------------------------------------------------------------------------------
STRATEGIC MANAGEMENT Handspring Solectron
(*)
---------------------------------------------------------------------------------------------
TACTICAL MANAGEMENT (*) Solectron Solectron
---------------------------------------------------------------------------------------------
VMI OPERATIONS Solectron Solectron
---------------------------------------------------------------------------------------------
SECOND SOURCING, LEAD Handspring Solectron
TIME REDUCTIONS
---------------------------------------------------------------------------------------------
AVL CONTROL Handspring Handspring
---------------------------------------------------------------------------------------------
COST REDUCTION Handspring Solectron
---------------------------------------------------------------------------------------------
E&O RESPONSIBILITY Handspring Solectron
---------------------------------------------------------------------------------------------
</TABLE>
* NOTE: Commodities listed with * could be classified as either Tier 1 or Tier
2. Prior to production release of any new product, Handspring and Solectron will
jointly review the components classified under these * commodities and formally
agree on the proper Tier designation.
STRATEGIC MANAGEMENT includes: supplier evaluation, selection, qualification,
contract negotiation, cost reduction, performance management, cycle time /
flexibility improvement, lead-time reduction, quality problem escalation,
technology roadmap discussions and quarterly supply reviews. This also includes
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
contract negotiation and implementation of VMI. Quality Problem Escalation could
include requiring problematic suppliers to perform source inspection prior to
shipment to SLR.
TACTICAL MANAGEMENT includes: running MRP, place / change / cancel POs for
ongoing fulfillment of production requirements, resolve day-to-day quality
problems, including issuing debit memos/corrective action reports, and will
provide monthly supplier performance information such as delivery, quality,
cost.
2. DFX INPUT: Solectron is expected to regularly present their Preferred
Supplier list for Tier 2 parts to Handspring's Engineering department,
in order to optimize future products' designs and component choices.
3. QUALIFICATION: Solectron will implement Handspring's process to qualify
new components:
Agile document # 80-0051-00, Procedure, First Article,
Agile document # 80-0087-00, Procedure, Guidelines for Component
Substitution for Compatible Parts "Better Than Procedure"
4. MATERIAL RESPONSIBILITY: Solectron will be responsible for managing,
consuming or disposing of Tier 2 excess inventory at no cost to
Handspring. Handspring will not write down any inventory of
industry-standard components. Handspring will be responsible for
negotiating prices and terms and conditions of Tier 1 suppliers.
Handspring will provide Solectron with the results of those negotiated
terms.
5. PHYSICAL INVENTORIES: The CM will conduct a Physical Inventory annually
and report the results to Handspring. Handspring reserves the right to
conduct Physical Inventories on a list of selected parts, if the need
arises. For consigned inventory, the CM is responsible for the full
purchase value of the consigned inventory if damaged or lost. Handspring
agrees to reimburse damage insurance with all applicable receipts and
justification.
6. OPEN BOOK PRICING: Solectron will provide open book pricing to
Handspring for Tier 2 components. On a monthly basis, Solectron will
provide Handspring both weighted average pricing for each Tier 1 and
Tier 2 component (accounting for on-hand and on-order inventory) and
actual (unburdened)component pricing by supplier for each supplier used.
Handspring will have the right to audit Tier 1 and Tier 2 material
pricing subject to supplier and customer confidentiality agreements.
Solectron will also report lead times by part number on a monthly basis
for all components.
7. INVENTORY CARRYING COST: Handspring will be liable for On-Hand Tier 1
material carrying costs in excess of [*] demand created by a Handspring
initiated change in the MPS (assuming Tier 1 materials have been
purchased and/or canceled to lead time and MPS requirements). Carrying
charges will be set at [*] for Tier 1 materials. Handspring agrees to
disposition Tier 1 material in excess of [*] demand. The methodology
will be defined in the proposed agreement and will cover freight and
cost of acquisition. Handspring will be liable for a [*] of demand
created by a Handspring initiated change in the MPS (assuming Tier 2
materials have been purchased and/or canceled to lead time and MPS
requirements). [*] Handspring and Solectron will negotiate a
methodology in the agreement to cover inbound freight and cost of
acquisition expenses.
8. MATERIAL TRANSFER: In the case of any Material transfer between 2
Handspring Partners, the price used will be the Handspring supplied
costed BOM price (usually the selling partner's BOM price). Handspring
will pay PPV if the seller's weighted average actual cost is more than
the Handspring supplied costed BOM price. Freight will be paid by the
buying partner. Handspring will reimburse inbound freight costs to the
selling partner separately.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this
filing and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
9. VENDOR MANAGED INVENTORY: Handspring and Solectron will work together in
good faith to bring Tier 1 and Tier 2 component suppliers into a vendor
managed inventory (VMI) program, and to agree to share any cost savings
generated as a result of reduced inventory holding by Solectron.
10. TIMING OF EVENTS:
<TABLE>
<CAPTION>
----------------------------------------------------------------------------------
Fiscal Month 1 Fiscal Month 2 Fiscal Month 3
Month ---------------- ----------------- --------------------
Week 1 2 3 4 5 6 7 8 9 10 11 12 13
----------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C>
----------------------------------------------------------------------------------
Solectron submits X X X
Carrying Costs for
previous month
----------------------------------------------------------------------------------
----------------------------------------------------------------------------------
----------------------------------------------------------------------------------
</TABLE>
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
C. QUALITY
1. SPECIFICATIONS AND PROCEDURES: The Contract Manufacturer will apply all
Quality procedures created by Handspring. Current procedures documented
in Agile include:
- 80-0028-00, Procedure, Manufacturing Supplier Quality
- 80-0096-00, Specification, Cosmetics for Injection Molded Parts,
1994 Edition
- 80-0105-00, Specification, Cosmetics for Sheet Metal Parts
- 80-0083-00, Procedure, Solder Assembly Attachment Materials,
Handspring Approved
- 80-0179-00, Procedure, Cosmetic Inspection Criteria
StandardWarranty, RMA management
2. WARRANTY: Solectron warrants that products will conform to Handspring's
available specifications and will be free from defects in workmanship
for a period of [*] from the date of shipment.
3. RMA, REPAIR: Solectron will execute timely RMA repairs (both in- and
out-of warranty) with Solectron Global Services (for Handspring's
communicator products), other Handspring's Service partners and with
material suppliers.
* Confidential treatment has been requested for certain portions of this
document pursuant to an application for confidential treatment sent to the
Securities and Exchange Commission. Such portions are omitted from this filing
and filed separately with the Securities and Exchange Commission.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
D. VIRTUAL MANUFACTURING TEAM
1. VMT EXPECTATIONS: With initial input from our CM partners, Handspring
has formalized our expectations of the CM's roles and responsibilities
during an entire Product Life Cycle (from Concept to End Of Life) in the
document 80-0189-00. This document also includes Handspring's
responsibilities during the Product Life Cycle.
2. ECO RESPONSES: Upon release of an Engineering Change Order, the CM
partner will respond back to Handspring within 2 business days,
specifying the action plan to implement the ECO:
- Confirmation of ECO implementation date in production
- Confirmation of quantity and cost of parts that become obsolete
by the ECO
- List of actions to be taken with suppliers to procure new parts,
if needed
- List of actions to be taken with suppliers to cancel / restock
old parts, if needed
- If required, immediately order new parts upon formal approval
from Handspring.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
E. PLANNING
1. HANDSPRING MPS: Under the current process, Handspring issues a MPS once
per month, representing a 12-month rolling non-binding forecast.
- The CM partner should acknowledge immediately the receipt of the
new plan.
- The CM partner should formally commit to a new Master Production
Schedule (MPS) by providing written confirmation to Handspring
within 2 business days of its release by Handspring. This commit
will list any material constraints or capacity constraints.
- For MPS increases, the CM partner should execute any material
purchase orders and/or changes and provide written confirmation
to Handspring within 5 business days of a new MPS.
- For MPS decreases, the CM partner should execute any material
cancellations within 2 business days of a new MPS.
- As indicated in the Material Management section, Lead Times and
MPS changes define Handspring's Tier 1 material liability.
2. APS SYSTEM: APS is the acronym for Handspring's Advanced Planning and
Scheduling System. This IT system will be used by Handspring to
centralize all business data on Forecasts, Sales, Production, Shipments,
and generate our MPS. The CM partner will support the implementation,
testing and operation of Handspring's Advanced Planning and Scheduling
System.
<PAGE>
CONFIDENTIAL TREATMENT REQUESTED
--------------------------------------------------------------------------------
F. REPORTING AND DATA SHARING
1. DAILY REPORTS
- Production, Shipment & POD Report
- Quality Summary
- Constraints Status, as required
2. WEEKLY REPORTS
- Weekly Production Schedule
- Delivery Performance to prior week's schedule
- CM On-Hand/On-Order Inventory -- Including Consigned Inventory at $0
value
- QIP & Yield Reports, weekly, monthly, quarterly and if required,
daily
- CIT Update
- RMA Status -- Warranty Returns
- Accounts Receivable Report (Aging)
- Action Item Report
3. MONTHLY REPORTS
- CM P/O Action Report
- Costed BOM / Material Price Quote Worksheet
- E&O Status/Performance
- Commodity Lead Times
- Long Lead Time Material Authorization Request
- 2nd Source Update
- Program Management Report
- Tier 1 Supplier On Time Delivery and Quality Metrics
4. QUARTERLY REPORTS
- QBR scorecard and next quarter goals
5. REPORT FORMATS: Solectron and Handspring will agree on suitable formats,
distribution lists and communication medium for each of the daily,
weekly, monthly and quarterly reports.
6. AGILE DOCUMENTATION SYSTEM: Agile Documentation system: The CM partner
will use Handspring's Agile system to access all information on parts,
bills of material, engineering changes and other procedures or
documentations.
7. INFORMATION EXCHANGE: Handspring and Solectron will in good faith
implement business system tools to share information and facilitate
ongoing business activity, including but not limited to Advanced
Planning and Scheduling (APS) System, Cost of Goods System (COGS), and
other electronic data interfaces.