Procurement Agreement re: Criminal/Employee/Missing Persons Imaging System - ImageWare Software Inc. and Orange County Sheriff's Office
PROCUREMENT AGREEMENT
FOR
ORANGE COUNTY SHERIFF'S OFFICE
AND
IMAGEWARE SOFTWARE, INC.
TABLE OF CONTENTS
ARTICLE I. SCOPE OF WORK . . . . . . . . . . . . . . . . . . . . . . . . 1
ARTICLE II. HARDWARE . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Price . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Site Preparation and Maintenance. . . . . . . . . . . . . . . . . 3
Shipping and Installation . . . . . . . . . . . . . . . . . . . . 3
Equipment Compatibility . . . . . . . . . . . . . . . . . . . . . 3
ARTICLE III. OPERATING SYSTEM SOFTWARE . . . . . . . . . . . . . . . . . 4
ARTICLE IV. APPLICATION SOFTWARE . . . . . . . . . . . . . . . . . . . . 4
Delivery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
License Agreement . . . . . . . . . . . . . . . . . . . . . . . . 5
Project Change Requests . . . . . . . . . . . . . . . . . . . . . 5
ARTICLE V. SYSTEM ACCEPTANCE . . . . . . . . . . . . . . . . . . . . . . 6
System Acceptance . . . . . . . . . . . . . . . . . . . . . . . . 6
Notice of Acceptance. . . . . . . . . . . . . . . . . . . . . . . 6
ARTICLE VI. SYSTEM WARRANTIES AND MAINTENANCE . . . . . . . . . . . . . 6
Hardware Warranty . . . . . . . . . . . . . . . . . . . . . . . . 6
Software Warranty . . . . . . . . . . . . . . . . . . . . . . . . 7
Warranty Disclaimer and Limitation of Liability . . . . . . . . . 7
Hardware and Software Maintenance . . . . . . . . . . . . . . . . 7
ARTICLE VII. MISCELLANEOUS PROVISIONS. . . . . . . . . . . . . . . . . . 8
Project Contact and Status Reports. . . . . . . . . . . . . . . . 8
Working Space . . . . . . . . . . . . . . . . . . . . . . . . . . 8
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Personnel Support . . . . . . . . . . . . . . . . . . . . . . . . 8
Force Majeure . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Training . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Indemnity . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Assignment. . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
Entire Agreement. . . . . . . . . . . . . . . . . . . . . . . . .11
Amendments. . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Severability. . . . . . . . . . . . . . . . . . . . . . . . . . .11
Disputes. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Headings. . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Incorporated Exhibits . . . . . . . . . . . . . . . . . . . . . .11
News Releases and Reports . . . . . . . . . . . . . . . . . . . .11
Payments. . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Independent Contractor. . . . . . . . . . . . . . . . . . . . . .12
Confidential Information. . . . . . . . . . . . . . . . . . . . .12
BUYER Responsibilities. . . . . . . . . . . . . . . . . . . . . .13
Patent Infringement . . . . . . . . . . . . . . . . . . . . . . .13
Waiver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Compliance with Laws. . . . . . . . . . . . . . . . . . . . . . .14
ARTICLE VIII. TERMINATION . . . . . . . . . . . . . . . . . . . . . . .14
I. EXHIBITS
Exhibit A, "Functional Specification for Criminal/Employee/Missing Persons
Imaging System"
Exhibit B, "Deliverables for Criminal/Employee/Missing Persons Imaging System.
Exhibit C, "Statement of Work for Criminal/Employee/Missing Persons Imaging
System."
Exhibit D, "Requirements Document: IMAGEWARE Response to Functional
Specification Revision 4 (11/12/98)."
Exhibit E, "IMAGEWARE PROPOSAL, 04/20/99: Pricing and Deliverables."
Exhibit F, "Statement of Work: IMAGEWARE and OCSO Responsibilities."
Exhibit G, "Initial Project Schedule"
Exhibit H, "Project Implementation Plan"
Exhibit I, "Software Escrow Agreement"
Exhibit J, "System Acceptance Testing"
Exhibit K, "Software and Hardware Maintenance Agreement"
Exhibit L, "Crime Capture System Training Outline"
Exhibit M, OCSO Tax Exemption Certificate
Exhibit N, "Year 2000 Warranty and Compliance Agreement"
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PROCUREMENT AGREEMENT
This Agreement (the "Agreement") is made by and between IMAGEWARE SOFTWARE,
INC., a California corporation with its principal place of business at 10883
Thornmint, San Diego, California 92127, which is duly authorized to conduct
business in the State of Florida (hereinafter referred to as "IMAGEWARE"),
and the SHERIFF'S OFFICE OF ORANGE COUNTY, FLORIDA, a governmental entity
under the Florida Constitution and the statutes of the State of Florida,
having its principal place of business at 2400 West 33rd Street, Orlando,
Florida 32839 (hereinafter referred to as "BUYER"), and shall become
effective as stipulated herein.
WHEREAS, BUYER wishes to replace its system for electronically taking,
storing, and retrieving mug shots;
WHEREAS, BUYER requires computer hardware and software for the new system,
the "Sheriff's Crimes Capture System;"
WHEREAS, BUYER also requires installation and maintenance services for the
Sheriff's Crimes Capture System, as well as training and customized design;
WHEREAS, IMAGEWARE has experience in the integration, installation and
maintenance of computer-based systems for state, county, and local
governments, and it is in the business of providing systems such as the
Sheriff's Crime Capture System (hereinafter referred to as the "System");
WHEREAS, IMAGEWARE and BUYER mutually desire that IMAGEWARE make available
software, hardware and services on the terms contained herein;
NOW, THEREFORE, in consideration of these premises and mutual covenants
contained herein, the parties hereby agree as follows:
ARTICLE I: SCOPE OF WORK
IMAGEWARE shall deliver the SYSTEM and services in accordance with this
Agreement. The SYSTEM shall provide the functionality described herein.
IMAGEWARE will provide the warranties set forth in this Agreement,
specifically including those in the Year 2000 Warranty and Compliance
Agreement, Exhibit N.
The following documents describe functions the System must include:
1. Exhibit A, "Functional Specification for Criminal/Employee/Missing Persons
Imaging System":
1.1. Appendix A, listing the specific locations of the image viewing and
capture stations.
1.2. Appendix B, describing required historical data conversion.
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1.3. Appendix C, describing the special indicator flags used to get an
operator's attention.
1.4. Appendix D, describing the interface between the CIS and DEC Alpha
System.
1.5. Appendix E, describing the TIFF interface to the DEC Alpha Warrants
program.
1.6. Appendix F, describing the CJNET interface.
1.7. Appendix G, describing the EIS data field edits and the transferring
of data from the BUYER'S DEC Alpha computer system.
1.8. Appendix H, describing the MIS data field edits and the transferring
of data from the BUYER'S DEC Alpha computer system.
1.9. Appendix I, describing the MDT interface to the image system.
2. "Deliverables for Criminal/Employee/Missing Persons Imaging System,
attached hereto as Exhibit B.
3. "Statement of Work for Criminal/Employee/Missing Persons Imaging System,"
attached hereto as Exhibit "C."
4. "Requirements Document: IMAGEWARE Response to Functional Specification
Revision 4 (11/12/98)," attached hereto as Exhibit "D."
The following documents describe the basic parameters of the System:
1. Exhibit B, "Deliverables for Criminal/Employee/Missing Persons Imaging
System.
2. Exhibit C, "Statement of Work for Criminal/Employee/Missing Persons Imaging
System."
3. Exhibit D, "Requirements Document: IMAGEWARE Response to Functional
Specification Revision 4 (11/12/98)."
4. Exhibit E, "IMAGEWARE PROPOSAL, 07/21/99: Pricing and Deliverables."
5. Exhibit F, "Statement of Work: IMAGEWARE and OCSO Responsibilities."
Work to be performed by IMAGEWARE shall be in accordance with the documents
described in the two foregoing paragraphs. IMAGEWARE will provide a "Project
Implementation Plan" as a formal deliverable for Customer acceptance, which
is not to be unreasonably held. Once accepted the "Project Implementation
Plan" will be attached hereto as Exhibit H, and will serve as the overall
guideline and schedule for completing the work described in this Agreement.
IMAGEWARE agrees that the work, including equipment and materials provided,
shall conform to professional standards of care and practice in effect at the
time the work is performed and be of the highest quality. All equipment and
materials provided shall be new. All services and materials shall be provided
in accordance with Exhibit G, "Initial Project Schedule," and Exhibit H,
"Project Implementation Plan." If there is a conflict between the provisions
of Exhibits G and H, Exhibit H shall govern.
This Agreement shall take effect when it has been fully executed by duly
authorized representatives of both parties, and upon receipt by IMAGEWARE of
notice to proceed from BUYER, and receipt by BUYER of IMAGEWARE's evidence of
insurance as required herein.
ARTICLE II: HARDWARE
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IMAGEWARE agrees to sell and BUYER agrees to purchase the hardware
specified in Exhibit E. At no additional cost to BUYER, IMAGEWARE shall
update Exhibit E with the latest and fastest hardware on the market that is
available at the time of order from vendors approved by the BUYER at the
prices listed in Exhibit E. This updated document will supersede and replace
the "IMAGEWARE PROPOSAL, 04/20/99: Pricing and Deliverables" document in
Exhibit E, and will become part of this Agreement when submitted by IMAGEWARE.
PRICE
The purchase price of the hardware shall be as specified in Exhibit E.
IMAGEWARE shall invoice BUYER for said hardware in accordance to the payment
schedule described within article VII, Miscellaneous provisions. These
invoices are payable in accordance with the Florida Prompt Payment Act.
SITE PREPARATION AND MAINTENANCE
IMAGEWARE shall notify BUYER of all necessary site requirements at least
sixty (60) calendar days in advance. At least thirty (30) calendar days prior
to the scheduled delivery date of the hardware, BUYER shall ready the site
for installation of the hardware in accordance with installation/planning
specifications provided by IMAGEWARE. BUYER shall have full responsibility
for maintaining the site.
SHIPPING AND INSTALLATION
Shipments to and from BUYER's installation site shall be made by padded van
or air freight or other acceptable method prepaid by IMAGEWARE. IMAGEWARE
shall be responsible for all hardware during transit. Reasonable freight and
insurance charges shall be borne by BUYER. IMAGEWARE shall obtain BUYER's
written approval before incurring such expenses.
While the hardware is in transit, IMAGEWARE shall bear all risks of loss or
damage to it (F.O.B. Destination). Upon delivery, and written receipt, of the
hardware to BUYER's specified location(s), BUYER shall bear all risks of loss
or damage to the hardware except for damage caused by the negligent actions
of IMAGEWARE.
IMAGEWARE shall furnish all labor required for normal unpacking and placing
of the hardware at BUYER's site without additional charge. IMAGEWARE, or a
subcontractor approved by BUYER, shall install the hardware and any modems
required to support the SYSTEM at BUYER's site(s) in accordance with
Exhibit F.
EQUIPMENT COMPATIBILITY
IMAGEWARE agrees to provide equipment hereunder that performs in accordance
with Exhibit A, B, C, D, and F. This extends to the equipment's performance as
part of the total SYSTEM, but not in combination with products, elements, or
components not supplied by IMAGEWARE, except to the extent that IMAGEWARE is
responsible for interfaces to equipment or systems defined in Exhibit E,
including but not limited to, the existing Orange County Sheriff's Office
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DEC Alpha Computer System. This provision does not limit the terms or
conditions of the software or hardware warranties described in Article II
herein.
If IMAGEWARE proposed to use equipment that subsequently became unavailable
because of model changes or other reasons beyond IMAGEWARE's control,
IMAGEWARE shall provide equipment from the same vendors, or from other
vendors approved by the BUYER. Said equipment shall be of the same or
superior quality, performance and capacity.
For any equipment not provided by IMAGEWARE, BUYER shall be responsible for
installation of hardware and associated software, integration into any
applicable communications network, compatibility with IMAGEWARE software,
performance and data capacities, IMAGEWARE personnel costs and related
expenses resulting from time lost due to problems with BUYER-provided
software or equipment, and any negative impact on IMAGEWARE software or
equipment that affects overall system operation or performance.
ARTICLE III: OPERATING SYSTEM SOFTWARE
All operating system software and firmware, including database and
communications software and firmware, shall hereinafter be referred to as
"operating software" and shall be distinguished from and shall not include
"application software," as listed in the "Software Escrow Agreement," Exhibit
I. The possession and right to use all operating software, including any
subsequent improvements or updates provided to BUYER by IMAGEWARE, are
furnished by IMAGEWARE to BUYER through the purchase of a nonexclusive,
perpetual license(s) to use the operating software from the manufacturer(s)
and are subject to the terms of the manufacturer's license agreement. A list
of all operating system software licensed to BUYER under this Agreement is
included in Exhibit E.
IMAGEWARE shall provide any third-party software and associated licenses in
the quantities requested by BUYER for operation of the SYSTEM. As part of the
deliverables of this contract, IMAGEWARE will integrate this licensed
software into the hardware and software systems to be delivered and certified.
ARTICLE IV: APPLICATION SOFTWARE
DELIVERY
BUYER and IMAGEWARE hereby agree the application software shall be delivered
and installed in accordance with the schedule set forth in Exhibits G and H,
unless superseded by project change requests. IMAGEWARE shall advise BUYER of
any updates in programs or subroutines of its licensed application software
provided hereunder, which may be developed at a future date for general use,
and IMAGEWARE shall furnish such items to BUYER on electronically readable
media, compatible with BUYER'S SYSTEM, at no cost to BUYER, during both the
initial warranty period and the term of any software maintenance agreement
between the parties. BUYER must review and approve all application software
upgrades prior to
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IMAGEWARE installing them.
LICENSE AGREEMENT
A list of the application software licensed to BUYER hereunder is provided in
the "Software Escrow Agreement," Exhibit I. BUYER and IMAGEWARE acknowledge
that BUYER is purchasing a good and clear nonexclusive, perpetual license to
use this application software on hardware installed at BUYER's location(s)
for use only by BUYER, subject to compliance by BUYER with associated terms
and conditions in this Agreement. BUYER is also purchasing the physical media
on which such software is transported to it.
Upon delivering the application software to BUYER, IMAGEWARE shall retain,
subject to the "Software Escrow Agreement" in Exhibit I, full ownership
rights to the application software, or any changes made to it by IMAGEWARE.
IMAGEWARE hereby agrees to permit BUYER to make copies of the application
software for backup purposes only. BUYER hereby agrees not to intentionally
remove from any copies of the source or current versions of the application
software any statement appearing therein concerning copyrights and
proprietary rights. BUYER further agrees to take all reasonable precautions,
including compliance with reasonable precautions specified in writing by
IMAGEWARE, to assure that copies of the application software or any part
thereof are not made available in any form to any third party except to
correct warranty issues, following exhaustion of reasonable efforts by
IMAGEWARE to correct problems. BUYER agrees not to sell, give or otherwise
make available the application software to any other party without the
express written permission of IMAGEWARE. The above provision shall be equally
applicable to any enhancements, improvements, new releases, or new or
additional application software made available to BUYER by IMAGEWARE.
BUYER agrees the application software is proprietary to IMAGEWARE or its
suppliers, is the trade secret, copyright or patent of IMAGEWARE or its
suppliers, was developed by IMAGEWARE or its suppliers at great expense, and
that BUYER shall have no right, title or interest therein, except as
expressly set forth in this Agreement. Upon reasonable notice by IMAGEWARE,
BUYER shall allow IMAGEWARE to inspect all copies of application software
that are in the BUYER'S possession.
PROJECT CHANGE REQUESTS
If the BUYER requests changes to the system that necessitate additional
programming by IMAGEWARE, IMAGEWARE may impose a mutually agreeable charge
for the extra work. IMAGEWARE and the BUYER shall negotiate changes to the
"Project Implementation Plan" in Exhibit H, if required to complete the
additional customizations.
IMAGEWARE shall document any such requests in a Project Change Request. Each
Project Change Request will describe the change, the rationale for the
change, and the effect the change will have on the project, including price
and schedule and, if appropriate, other terms and conditions of this
Agreement. IMAGEWARE shall provide Project Change Requests to the
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BUYER'S project manager for discussion, review and approval. IMAGEWARE shall
implement the terms of a Project Change Request approved by the BUYER'S project
manager.
Approved Project Change Requests shall be incorporated into this Agreement by
written amendment duly executed by the authorized representatives of BUYER and
IMAGEWARE, and shall be subject to the provisions of this Agreement to the same
extent and with the same effect as if originally set forth herein.
ARTICLE V: SYSTEM ACCEPTANCE
SYSTEM ACCEPTANCE
System functional testing shall be in accordance with "System Acceptance
Testing," Exhibit J. If a test is not completed successfully, IMAGEWARE shall
correct or repair the failed component and re-test at no cost to BUYER, in
accordance with Exhibit F. The system acceptance period shall cover thirty (30)
days and begin when IMAGEWARE, having completed system acceptance testing,
certifies to BUYER that the System is ready for use.
NOTICE OF ACCEPTANCE
Within thirty (30) business days after IMAGEWARE completes system acceptance
testing and certifies the System is ready for use, BUYER shall notify IMAGEWARE
in writing of system acceptance or non-acceptance. If the BUYER does not
provide said notice to IMAGEWARE, the SYSTEM will be deemed accepted by BUYER.
ARTICLE VI: SYSTEM WARRANTIES AND MAINTENANCE
HARDWARE WARRANTY
IMAGEWARE represents and warrants (1) that all hardware delivered pursuant
hereto will be new and all hardware shall be free from defects in material;
(2) that all items will conform to the final versions of Exhibits A, D and E;
and (3) that all hardware warranty services performed hereunder will be free
from defects in material and workmanship and will be performed in accordance
with the specifications and instructions of BUYER. However, SELLER retains
discretion and control with respect to the manner and means of performing
such services and shall at all times remain an independent contractor. This
warranty shall survive for a period of one (1) year from final acceptance of
the System. Should any failure of the hardware to conform to this warranty
appear during the manufacturer's warranty period, IMAGEWARE shall, provided
that it is given immediate notice of such nonconformity and provided that its
inspection confirms the existence of the same, correct, at no cost to BUYER,
such nonconformity by, at its election, repair or replacement. Said notice
may be by telephone, e-mail or fax. IMAGEWARE'S inspection shall occur
within forty-eight (48) hours of receiving notice. If any such hardware
failure substantially impacts BUYER's operation, as determined exclusively by
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BUYER, and IMAGEWARE fails to correct the problem within three (3) calendar
days, BUYER may elect to obtain service from a mutually agreed upon third-party
provider at IMAGEWARE'S expense. The parties shall maintain a list of such
third-party providers. The warranty coverage per line item is exclusively
defined by the manufacturer's warranties, delivered with each item of equipment
provided, in no case being less than one (1) year in duration. Any
contradictions between the manufacturers' warranties and other portions of this
Agreement shall be resolved per the terms specified in the manufacturers'
warranty agreements.
Repair or replacement in the manner provided above shall constitute fulfillment
of all IMAGEWARE obligations under this warranty. Such warranty shall not apply
to any supplies to the extent they have been subject to accident, misuse, acts
of God, unauthorized alteration, or where IMAGEWARE installation, maintenance
and service requirements have not been met.
BUYER may at its sole option, attach peripherals manufactured by any vendor to
the SYSTEM, provided IMAGEWARE approves in writing, which approval shall not
unreasonably be withheld. The hardware warranty shall become invalid if BUYER
fails to acquire IMAGEWARE prior approval for the attachment of any major
component, including, but not limited to, the server's central processing units,
disk drives, tape drives or printer(s).
SOFTWARE WARRANTY
IMAGEWARE represents and warrants that all software and related materials
furnished hereunder are in conformity with the final versions of Exhibits A, D
and E, and they are fit for their intended purpose under this Agreement.
IMAGEWARE warrants the software will perform its required functions to support
and operate the System, as long as the software is not modified without
IMAGEWARE'S permission, and it is operated in accordance with IMAGEWARE'S
instructions. IMAGEWARE'S sole obligation and liability under this warranty
shall be to correct the software, enabling it to fully support and operate the
System. The warranty period is one (1) year following acceptance of the System.
WARRANTY DISCLAIMER AND LIMITATION OF LIABILITY
The above warranties are exclusive and are in lieu of all other warranties,
express or implied, arising out of or in connection with the system, or the use
or performance thereof. BUYER's sole remedies shall be to require IMAGEWARE and
its suppliers to satisfy the express warranties set forth above. IMAGEWARE'S
total cumulative liability under this Agreement shall not exceed the contract
price received by IMAGEWARE and under no circumstances shall IMAGEWARE be liable
for special, indirect, incidental, tort or consequential damages resulting from
the operation, delay or failure of software or equipment provided by IMAGEWARE,
or for the inaccuracy or incompleteness of data, or from any other defects
covered by the warranty in this article.
SOFTWARE AND HARDWARE MAINTENANCE
IMAGEWARE shall provide BUYER with extended maintenance service, as stipulated
in the "Software and Hardware Maintenance Agreement," Exhibit K, that is in
accordance with, and
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subject to, the terms and conditions of this Agreement.
ARTICLE VII: MISCELLANEOUS PROVISIONS
PROJECT CONTACT AND STATUS REPORTS
BUYER agrees to designate one person as a system administrator and a second
person as an alternate system administrator to represent BUYER and help
coordinate BUYER's efforts during the integration, installation, warranty
period, and extended maintenance agreement term of BUYER's System.
IMAGEWARE shall designate a project manager acceptable to BUYER for all purposes
related to this Agreement. IMAGEWARE shall not replace the approved project
manager without written approval of BUYER. IMAGEWARE'S project manager shall be
fully responsible for IMAGEWARE meeting all of its obligations under this
Agreement. He or she shall provide BUYER'S project manager with a written
status report once every month until IMAGEWARE completes system acceptance
testing and certifies the System is ready for use, to include ongoing status of
custom code development performed by IMAGEWARE. This status report will be
provided on a day each month that is mutually determined as part of the "Project
Implementation Plan," Exhibit H.
At any time prior to completing this project, IMAGEWARE shall replace its
assigned project manager within seven (7) calender days upon BUYER's written
request, which shall include reasonable cause for removal. The replacement
project manager must be acceptable to BUYER. Such acceptance shall not be
unreasonably withheld.
WORKING SPACE
BUYER agrees to provide IMAGEWARE staff with reasonably sufficient working space
and reasonably sufficient access to the SYSTEM twenty-four (24) hours per day,
seven (7) days per week so IMAGEWARE may fulfill its obligations under this
Agreement.
PERSONNEL SUPPORT
IMAGEWARE agrees to furnish BUYER qualified personnel (e.g., analysts,
programmers and trainers) for support of, and training on, the SYSTEM.
IMAGEWARE's project manager shall be responsive to BUYER's reasonable requests
for his or her presence on-site, including but not limited to all critical
stages of the project.
FORCE MAJEURE
Neither IMAGEWARE nor BUYER shall be liable, nor may cancel this Agreement for
default, when delays arise out of causes beyond the control of IMAGEWARE or
BUYER. Such causes may include, but are not restricted to, acts of God or the
public enemy, acts of BUYER in sovereign capacity, fires, floods, lightning
strikes, epidemics, quarantine restrictions, strikes,
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freight embargoes, wars, civil disturbances, work stoppage, power failures,
laws, regulations, ordinances, acts or orders of any governmental agency or
official thereof, and unusually severe weather. In every case, the delay must
be beyond the control of the claiming party. If IMAGEWARE is delayed in its
performance as a result of the above causes, BUYER shall, upon written request
of IMAGEWARE, agree to equitably adjust the provisions of this Agreement,
including the delivery schedule, as may be affected by such delay. However,
this provision shall not be interpreted to limit BUYER's right to terminate for
convenience.
TRAINING
IMAGEWARE shall be responsible for training BUYER'S personnel, as stipulated in
the "Crime Capture System Training Outline," Exhibit L. BUYER shall be
responsible for identifying personnel requiring training and ensuring they are
available for scheduled training. Training shall take place on dates mutually
agreed upon by IMAGEWARE and BUYER. The training described in Exhibit L may be
revised with the mutual agreement of the parties. All training provided by
IMAGEWARE shall be conducted on a functional training system located at the
BUYER's site(s). All training activities may be videotaped at BUYER's expense
for future in-house training. To the extent permitted by Florida law, such
videotapes shall not be sold, loaned or made available for use to other than
BUYER's staff and shall be used for training of BUYER's staff only.
All IMAGEWARE costs related to training BUYER'S staff in accordance with Exhibit
L are included in the purchase price of this Agreement. BUYER'S expenses
include, but are not limited to, providing adequate classroom space, training
workstation and network equipment, and sufficient copies of printed materials.
BUYER'S expenses also include the cost of videotaping training sessions.
If IMAGEWARE is solely responsible for any implementation delays that affect the
scheduling or substance of System training provided by IMAGEWARE or BUYER to
BUYER's personnel, IMAGEWARE shall re-train those members of BUYER'S staff who
were affected thereby at no cost to BUYER.
IMAGEWARE training shall be sufficient to allow BUYER to meet its operations and
maintenance responsibilities described in Exhibit F. IMAGEWARE shall not be
required to provide training days in excess of those specified in Exhibit L, if
BUYER'S users fail to achieve competence due to absence, turnover, failure to
complete adequate preparation and practice exercises, or due to demonstrably
deficient native ability or qualifications.
IMAGEWARE shall develop and provide, in both electronic and printed format,
procedural manuals containing all procedures, methods, documentation
requirements, and techniques necessary for the successful use and operation
of the SYSTEM. Such manuals will document any SYSTEM customizations,
modifications, tailoring or other enhancements. IMAGEWARE agrees that BUYER
may reproduce this material for its internal use on an unlimited basis.
IMAGEWARE shall deliver such manuals at least thirty (30) calendar days prior
to the start of the training process.
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INSURANCE
At its own expense, IMAGEWARE shall procure and maintain the following insurance
during the term of this Agreement to cover risks that may arise from its acts or
omissions: 1) all coverages required by statute or regulation; and 2) general
liability in the amount of $1 million, including property damage in the amount
of $500,000. The BUYER shall maintain insurance coverage consistent with
Florida Statute 768.28.
INDEMNITY
IMAGEWARE shall indemnify, defend and hold harmless BUYER, and the officers and
personnel of BUYER, from and against any and all liability, claims, demands,
damages, losses, injuries, expenses, penalties, proceedings, actions and cost of
actions, including reasonable attorney's fees at trial and on appeal, arising
out of the acts or omissions of IMAGEWARE, its officers, employees or others
under its direction or control. In no event shall IMAGEWARE be liable for
special, indirect, incidental, or consequential damages, or damages from loss of
profits, revenue, data or use, whether incurred by the BUYER or any third party,
whether in an action in contract or tort, even if the other party or any other
person has been advised of the possibility of such damages. This section shall
not be read to apply to defects in hardware, software, firmware, data or
programming that are the responsibility of IMAGEWARE under the warranties set
forth in this Agreement.
ASSIGNMENT
Neither this Agreement nor any interest under it shall be assignable by either
party without the prior written consent of the other party, which consent shall
not be unreasonably withheld.
NOTICES
Any notice or other communication by one party to another that is required by
this Agreement to be in writing shall be hand-delivered, or mailed by government
or private courier, or sent by facsimile to the parties' project managers at the
following addresses, with written confirmation of receipt:
IMAGEWARE Project Manager: Tracy Canepa
IMAGEWARE Software, Inc
10883 Thornmint Road
San Diego, CA 92127
Crimes Capture System Project Manager
Information Management Services.
Orange County Sheriff's Office
P.O. Box 1440
Orlando, FL 32802-1440
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OCSO-IWS Agreement: Page 11
Notices are deemed timely upon mailing. All electronic media provided by
IMAGEWARE to BUYER must be in Word format. Either party may change, by
notice, the person or address of the contact to whom these notices must be
sent.
ENTIRE AGREEMENT
This Agreement shall be construed and governed in accordance with laws of the
State of Florida. The venue of any litigation arising from this Agreement
shall be Orange County, Florida. This Agreement constitutes the entire
understanding of the parties hereto with respect to the subject matter
hereto, superseding all negotiations, prior discussions and preliminary
agreements made prior to the date hereof. Any awareness of conflict among
these contents by BUYER or IMAGEWARE shall be made known to the other party
in order that a mutually agreeable understanding is reached and documented.
AMENDMENTS
No amendment to this Agreement shall be effective unless it is in writing and
signed by duly authorized representatives of each party hereto.
SEVERABILITY
If any part or parts of this Agreement shall be construed to be invalid or
otherwise unenforceable, the remaining parts of the Agreement shall,
nevertheless, remain in full force and effect.
DISPUTES
If a dispute arises between BUYER and IMAGEWARE relating to this Agreement,
the parties shall promptly hold a meeting to attempt in good faith to
negotiate a resolution of the dispute. This meeting shall be attended by
representatives of both parties, and those representatives shall have
decision-making authority regarding the dispute.
HEADINGS
The paragraph headings herein are for convenience only and are not intended
to aid in or limit the construction or interpretation of any of the terms and
conditions of this Agreement.
INCORPORATED APPENDICES AND EXHIBITS
All appendices and exhibits referenced herein constitute integral parts of,
and are incorporated into, this Agreement.
NEWS RELEASES AND REPORTS
<PAGE>
OCSO-IWS Agreement: Page 12
Other than listing BUYER as a customer in general marketing literature,
neither party shall make or imply any endorsements, nor make any news or
advertising releases pertaining to the System for any other purpose without
the prior written consent of the other party. This provision shall not be
construed to limit either party's right to respond to media requests for
information that is subject to disclosure pursuant to Chapter 119, Florida
Statutes.
All written materials, graphical representations and data prepared or
obtained under this Agreement shall become the property of BUYER without
restriction or limitations on their use and shall be made available promptly
upon request to BUYER.
PAYMENTS
The total contract price is listed in Exhibit E; the following payment schedule
shall apply:
30% of the contract price when this Agreement goes into effect.
30% of the contract price when IMAGEWARE completes system acceptance testing
and certifies the System is ready for use;
40% of the contract price upon final system acceptance.
IMAGEWARE shall remain solely responsible for paying all its contractors and
subcontractors.
BUYER is exempt from state and local taxes and will provide a tax exemption
certificate attached hereto as Exhibit M. IMAGEWARE shall send invoices to:
Crimes Capture System Project Manager
Information Management Services
Orange County Sheriff's Office
P.O. Box 1440
Orlando, FL 32802-1440
INDEPENDENT CONTRACTOR
IMAGEWARE is retained by BUYER only for the purposes and to the extent set
forth in this Agreement and any schedule supplements and amendments attached
hereto. IMAGEWARE's relationship to BUYER shall be that of an independent
contractor.
CONFIDENTIAL INFORMATION
To the extent permitted by the laws of the State of Florida, IMAGEWARE shall
regard all BUYER's data and documentation as BUYER's confidential information
and shall not release said data or documentation to outside parties without
the BUYER's written consent. To the extent permitted by the laws of the State
of Florida, BUYER shall regard all software and documentation provided by
IMAGEWARE as confidential information and shall not release or provide access
to said software or documentation to outside parties without IMAGEWARE's
written consent.
<PAGE>
OCSO-IWS Agreement: Page 13
BUYER RESPONSIBILITIES
BUYER and IMAGEWARE agree the scope and schedule of services to be provided
by IMAGEWARE under this Agreement may depend upon the BUYER'S timely
fulfillment of its responsibilities listed in Exhibit F. The parties reserve
the right to mutually modify the "Project Implementation Plan" in Exhibit I
if significant delay is occasioned by BUYER'S neglect of these
responsibilities. BUYER shall be liable for additional expenses (i.e., actual
and reasonable expenses) incurred by IMAGEWARE because of BUYER'S said
neglect. Such expenses may include, but are not limited to, equipment
rescheduling or storage charges, additional equipment maintenance charges,
and transportation charges.
BUYER shall respond within fifteen (15) calendar days to all designs,
specifications, documents, requests for information or clarification,
amendments and updates delivered by IMAGEWARE. By mutual agreement of the
parties, this period may be extended in writing for specific review items.
BUYER'S failure to so respond shall constitute acceptance of such items, when
IMAGEWARE confirms such in writing to BUYER.
PATENT INFRINGEMENT
IMAGEWARE will, at its own expense, defend any suit or proceeding brought
against BUYER based on an allegation that the System furnished hereunder
constitutes an infringement of any United States patent or copyright if
IMAGEWARE is notified promptly in writing and timely given authority,
information and assistance for the defense of said suit or proceeding.
IMAGEWARE will pay the damages and costs awarded in any suit or proceeding.
IMAGEWARE will not be responsible for any settlement of such suit or
proceeding made without its prior written consent. In case the System, as a
result of any suit or proceeding so defended, is held to constitute
infringement or its use by BUYER is enjoined, IMAGEWARE will, at its option
and its expense, either: 1) procure for BUYER the right to continue using
said SYSTEM; 2) replace it with a substantially equivalent non-infringing
system; 3) modify it so it becomes non-infringing; or 4) as a last resort,
remove it and refund an appropriate portion of the purchase price.
The foregoing indemnity does not apply to the following extent: 1) infringement
by a combination of the System with other hardware not furnished by IMAGEWARE
hereunder; 2) infringement resulting from changes made to the System by or
under the direction of BUYER for which BUYER has not given prior notice to
and received written approval from IMAGEWARE; and 3) any settlement of a
claim, suit or proceeding made without IMAGEWARE'S written consent. This
paragraph is an exclusive statement of all the duties of the parties relating
to patents or copyrights, direct or contributory patent or copyright
infringement, and all BUYER'S remedies against IMAGEWARE regarding any
claims, suits or proceedings involving patents or copyrights. IMAGEWARE'S
compliance with these provisions shall constitute fulfillment of its
responsibilities herein with respect to patents or copyrights.
<PAGE>
OCSO-IWS Agreement: Page 14
WAIVER
The failure of either party to exercise in any respect any right provided for
herein shall not be deemed a waiver of any right hereunder.
COMPLIANCE WITH LAWS
IMAGEWARE shall comply with all federal, state and local laws and ordinances,
and it shall not discriminate on the grounds of race, color, religion, gender,
or national origin in performing work under this Agreement.
ARTICLE VIII: TERMINATION
BUYER may terminate this Agreement at its convenience upon advance written
notice to IMAGEWARE. Upon any such termination, IMAGEWARE shall forthwith
discontinue all work and the incurring of any expenses related to this
Agreement, except as may be directed by BUYER in the termination notice. If
it elects termination for convenience, BUYER shall pay IMAGEWARE on a
prorated basis for work satisfactorily performed to the date of termination.
All hardware and third-party software delivered to or placed on order for
BUYER that is capable of re-stocking by IMAGEWARE's suppliers shall, at
BUYER's option, be returned by BUYER, who shall be responsible for a
restocking fee of 10% of the item's cost. All hardware and software delivered
to or placed on order for BUYER that is not acceptable for restocking shall
remain BUYER's property. BUYER shall also pay IMAGEWARE for reasonable costs
associated with the termination for convenience that are mutually agreed upon
by both parties. In no event will BUYER be responsible for payment of
damages, including loss of anticipated profits.
In the event of termination for convenience, BUYER agrees to destroy or
return to IMAGEWARE those components of the System not accepted and paid for
in full, together with all related copies of software, documentation and
other material. Any data or data files generated by BUYER shall remain the
property of BUYER.
Either party may terminate this Agreement for default upon advance written
notice to the other party, and the other party shall have thirty (30)
calendar days to cure such default or, if the default cannot reasonably be
cured within thirty (30) calendar days, the defaulting party may submit a
plan to cure the default and such plan shall not be unreasonably rejected.
The parties agree that time is of the essence in the performance of this
Agreement. Should IMAGEWARE fail to correct such defects within sixty (60)
calendar days, BUYER shall, at its option, be entitled to terminate for
default. If any portion of the schedule in the "Project Implementation Plan"
in Exhibit H is exceeded by sixty (60) calendar days or more, the parties
agree this shall constitute default.
Upon termination of this Agreement for any reason, the provisions relating to
confidential information, independent contractor, indemnity and software
licensing shall survive.
<PAGE>
OCSO-IWS Agreement: Page 15
IN WITNESS WHEREOF, the parties have executed this Agreement by their duly
authorized representatives on the dates indicated below.
SHERIFF'S OFFICE OF IMAGEWARE SOFTWARE, INC.
ORANGE COUNTY, FLORIDA
/s/ Kevin Beary /s/ Jim Miller
------------------------------------ ------------------------------------
Kevin Beary Signature
as Sheriff of Orange County, Florida
Print Name: Jim Miller
------------------------
Title: Chmn & CEO
-----------------------------
Date: 08/02/99 Date: July 23, 1999
------------------------------- ------------------------------
LIST OF EXHIBITS
Exhibit A, "Functional Specification for Criminal/Employee/Missing Persons
Imaging System"
Exhibit B, "Deliverables for Criminal/Employee/Missing Persons Imaging System.
Exhibit C, "Statement of Work for Criminal/Employee/Missing Persons Imaging
System."
Exhibit D, "Requirements Document: IMAGEWARE Response to Functional
Specification Revision 4 (11/12/98)."
Exhibit E, "IMAGEWARE PROPOSAL, 04/20/99: Pricing and Deliverables."
Exhibit F, "Statement of Work: IMAGEWARE and OCSO Responsibilities."
Exhibit G, "Initial Project Schedule"
Exhibit H, "Project Implementation Plan"
Exhibit I, "Software Escrow Agreement"
Exhibit J, "System Acceptance Testing"
Exhibit K, "Software and Hardware Maintenance Agreement"
Exhibit L, "Crime Capture System Training Outline"
Exhibit M, OCSO Tax Exemption Certificate
Exhibit N, "Year 2000 Warranty and Compliance Agreement"
<PAGE>
OCSO-IWS Agreement: Page 16
EXHIBIT A
FUNCTIONAL SPECIFICATION
FOR
CRIMINAL / EMPLOYEE /
MISSING PERSONS
IMAGING SYSTEM
REV 5
By: Debby Stepien
Orange County Sheriff's Office
Information Management Systems
November 12, 1998
Exhibit A
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OCSO-IWS Agreement: Page 17
REVISIONS REV 5
Appendix A Changed #5 to CID, fixed HRD
address, and took out VIN's
address (undercover facility)
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 18
Functional Specification
For
Criminal/Employee/Missing Persons Imaging System
1.0 INTRODUCTION
The purpose of this Specification is to define the functional
requirements for replacing the current Orange County Sheriff's
Office Mugshot Imaging System (Ximage). The new imaging system will
consist of a criminal component, a Sheriff's Office employee
component, and a Missing Persons Component:
- Criminal Image System (CIS)
- Employee Image System (EIS)
- Missing Persons Image System (MIS)
The Criminal Image System (CIS) will record the photographs of
inmates, criminal registrants, sexual predators, and career
criminals. The Employee Image System (EIS) will record the
photographs of Orange County Sheriff's Office employees and create
identification badges. The Missing Persons Image System (MIS) will
record the photographs of missing persons and create bulletins with
the missing persons' picture.
This specification is structured to allow the widest possible vendor
participation and price competition without restricting the solutions
which the vendors may offer. It is intended that the vendors will
respond with their considered and best priced solutions.
Exhibit A
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OCSO-IWS Agreement: Page 19
2.0 CRIMINAL IMAGING SYSTEM (CIS)
This section will describe the detailed functional requirements for
The Criminal Image System.
2.1 LOCATION OF CIS IMAGE STATIONS
CIS shall be able to handle at least seventeen image stations at
various locations throughout Orange County Florida. The image
capture stations will be installed at two different locations in
Orange County, Florida. The CIS system shall communicate via TCP/IP
through the Orange County Network. Please see Appendix A for
specific locations of the imaging workstations. Some of the imaging
stations that are going to be replaced belong to other agencies but,
all of them must communicate with the image and data servers though
the Orange County Network.
2.2 TRANSFER OF HISTORICAL IMAGES
The vendor shall make provisions to load approximately 660,000
historical inmate front profile images with data and 25,000
photolineups from our current system (XImage) as of September 22,
1998. The vendor shall convert the historical images from the older
version of JPEG format to the most recent JPEG format at the time
of contract award. Currently, Orange County books a little over 200
adults and 27 juveniles each day. CIS shall be capable of handling
at least 400 adult and juvenile bookings. Our current image system
has two separate databases for the adult and juvenile inmates. The
current vendor did not provide tools to transfer adults to the
juvenile database and vice versa.
This has caused adults to be in the Juvenile database and juveniles
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 20
to be in the adult database. Any vendor considered will have to make
provisions to either flag the inmates correctly in a single database
or put them in the proper database for separate databases when loading
them onto their system. Please see Appendix B for the details on
flagging or putting the historical inmates into the new system (CIS).
The current systems's data is not all year 2000 compatible. Any
vendor considered must convert the historical data so that it includes
a century field. Please see Appendix B for details for converting
historical data upon transfer to the new system (CIS).
2.3 BOOKING FUNCTIONS
This section will describe the functionality needed by the two Booking
image capture stations.
2.3.1 IMAGE VIEWING
CIS shall allow the operator to view the image before it is stored.
This will allow a better quality of picture to be stored.
2.3.2 PROFILES
CIS shall allow an inmate to be photographed facing the camera (front
profile) and turned for a side profile. The CIS operator shall have
the capability of viewing both profiles side by side.
2.3.3 ZOOM
CIS shall allow the operator to zoom in on the captured image to focus
in on any identifying details.
2.3.4 CAMERA ADJUSTMENTS
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 21
- Provide the capability for the operator to auto adjust the
camera according to the height of the inmate easily and quickly
- Provide auto focus of the camera with manual override
- Provide auto zoom with remote control
- Provide auto light balancing
2.3.5 ADULT/JUVENILE DATABASE SEPARATION
If CIS has separate databases for adults and juveniles, they
shall provide the tools to transfer images from one database to
the other.
2.3.6 POWER BACKUP
CIS shall have an uninterrupted power source on every image
station to keep the system from going down on power loss or
brown-outs. CIS shall have a backup system when the power is
out or the main system server is down. The operator shall be
allowed to continue capturing inmate images until the power is
restored. When the power is restored, the CIS system shall
automatically load the images to the main system server without
or with minimal operator intervention.
2.3.7 WRISTBANDS
CIS shall have the capability to create an inmate wristband with
a barcode of the inmate's booking number, name, race, sex and
date of birth. Barcode 39 is the Orange County Standard. The
wristband shall also have the photo of the inmate. If the
wristbands wear out or need to be replaced, the operator shall
have the capability of replicating wristbands.
2.3.8 JAIL CARDS
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 22
CIS shall have the capability to create a small 3" X 5" and a
larger jail card 8.5" X 11" of the inmate's information plus
photograph. If the jail cards wear out or need to be replaced,
the operator shall have the capability of replicating the cards.
The exact format of the jail cards will be provided at a later
date.
2.4 VIEWING, SEARCHING, UPDATING, SEALING, UN-SEALING IMAGES
This section will describe the functionality needed by all of
the CIS stations.
2.4.1 SEARCHING
CIS shall allow the operator to retrieve images using a single
textual field or an operator selectable group of textual fields
associated with the image. CIS shall put a limitation on the
number of images an image station can retrieve per single
search. The limit should not exceed fifty images.
2.4.2 SEALING
CIS shall provide the capability to seal all images, composites,
photolineups, etc. as mandated by the courts, or via juvenile
emancipation, or death, or for expunging purposes, etc. The
sealing capability will not facilitate a permanent erase as
there are frequent requests to unseal photos of a deceased
person so that the photos can be printed again. If an operator
tries to view a "sealed" image or folder, the CIS system shall
inform the operator that the images are sealed.
2.4.3 UN-SEALING
Exhibit A
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OCSO-IWS Agreement: Page 23
CIS shall provide the capability to unseal "sealed" images,
composites, photolineups, etc. in case of accidental sealing.
2.4.4 UPDATING
CIS shall provide the capability to update all the textual data
associated with the images, composites, photolineups, etc.
except for the creation date and time, the name of the operator
who created the image, the date and time the image was changed,
and the name of the operator who made the change. CIS shall
provide editing on all fields that the operator can input or
update. The edits shall be as described in Appendix D.
2.4.5 MULTIPLE NAMES AND ALIASES
CIS shall provide the capability of creating a computerized
"folder" of all CIS images, documents, photolineup, composites,
etc. (same name or alias names). CIS shall provide the tools to
move operator selected images from one "folder" to another
"folder" or consolidate "folders". CIS shall provide the tools
to open a "folder" and to view, update, seal, or unseal individual
"folder" items or all of the folder information.
2.4.6 FLAGS
CIS shall allow the operator to flag inmates as Career
Criminals, Sexual Predators, Criminal Registrants, etc. See
Appendix C for the details.
2.4.7 CRUCIAL VIEWING ITEMS
Exhibit A
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OCSO-IWS Agreement: Page 24
CIS shall provide the operator with the following information
about all CIS images, photolineups, composites, etc.:
- operator who created
- date/time created
- date/time of last change or update
- operator who made the last change or update
- image station number of capture and update
2.5 INPUT/OUTPUT/TRANSMISSION REQUIREMENTS
This section will describe in detail the I/O requirements for
the CIS.
2.5.1 PRINTING
CIS shall provide black and white or color printers in the
configuration shown in Appendix A.
2.5.2 FAXING
CIS shall provide faxing of images with or without text,
photolineups, composites, generated reports, bulletins, etc. to
operator selectable or input fax telephone numbers.
2.5.3 FLOPPY DISKS
CIS shall provide a utility to store operator selected images,
photolineups, composites, etc. to a floppy disk in an operator
selected image format (e.g. TIFF, GIF, JPEG).
2.5.4 SCANNING
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 25
CIS shall provide tools for the operator to easily manipulate
the colors of the scanned image backgrounds to match the
standard CIS system backgrounds. The operator should also be
able to rotate the scanned images, clip an image from a group
shot of people, and manipulate the colors (e.g., the DHSMV
driver's license pictures have a yellow cast).
2.5.5 REPORTS
CIS shall provide the following automatic reports:
-- A daily supervisory report which shows the records that have
been updated, changed, added, sealed for each image station
-- A report which indicates which image records have not
received data via the Booking/Descriptor Interface (see
section 2.10.1)
2.6 SUSPECT IDENTIFICATION
This section will describe the features needed to help a deputy
or officer find a suspect and/or create a likeness of wanted
suspects.
2.6.1 FACIAL COMPOSITES
CIS shall provide an operator with the ability to make a facial
composite or some likeness of a suspect (artist rendering).
2.6.2 FACIAL RECOGNITION
CIS shall provide a facial recognition capability. The facial
recognition shall be done from the image facial composite
features. The operator shall not be required to identify and
enter the facial composite features for the recognition
capability i.e., the facial recognition software shall
automatically determine the composite
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 26
features upon capture of the image. Our current image system (Ximage)
can use a skin tone value 0 (white) to 255 (black) for searches but,
the user has to physically move the mouse to the skin tone field press
the left mouse button, move the mouse to the specific location used by
our agency to get the skin tone (there is no mark for this), THEN
click the left and right mouse buttons SIMULTANEOUSLY. It is so much
trouble that our agency has elected to NOT USE this feature. The new
system should be more user friendly.
2.6.3 DISGUISES
CIS shall provide tools for the operators to add disguises to any of
the saved images. For example, add a mustache, beard, glasses, mole,
thin the hair, add a scar, tattoo, change the color of the hair, etc.
2.7 IMAGE AND DATA BACKUP
CIS shall provide an automatic backup of all captured images and data
on a daily basis.
2.8 SYSTEMS ADMINISTRATION
- Provide tools to assign/de-assign user names and passwords
- Provide tools to assign/de-assign security levels for all operator
functions in all three components of the proposed imaging system
provided by the vendor e.g., seal, unseal, update, create
photolineups, etc.
- Provide tools to generate statistical & data reports
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 27
- Provide tools to assess interfaces, image stations, backup, and
system problems
- Provide tools for doing the system backups
- Provide server/main CIS system analysis tools e.g., to determine
amount of disk space available, disk analysis, size of database,
count of images stored, how many image stations are logged onto the
system, etc.
- Provide tools for image station analysis e.g., determine amount of
disk space available, printer problems on the station, scanner
problems on the station, etc.
- Provide tools to add, change, delete items from all drop down menus.
- Provide tools to send messages to the image stations when the
system is going to be down, and provide new system changes, etc.
2.9 SUPPORT AND MAINTENANCE
The vendor shall provide support and maintenance 24 hours a day 7 days
a week.
2.10 INTERFACE REQUIREMENTS
This section will describe in detail all the interfaces with the CIS
system.
2.10.1 BOOKING/DESCRIPTOR INTERFACE
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 28
CIS shall interface with our current DEC Alpha 2100-5250 for the
booking and personal descriptive information. The ASCII booking and
personal descriptive information will be transferred every 15 minutes
from the DEC Alpha to the CIS system via TCP/IP using the File
Transfer Protocol (FTP) in the format as described in Appendix D.
2.10.2 WARRANT INTERFACE
CIS shall provide an interface to the Orange County Sheriff's Office
Warrants program. This means that the image must be transferrable in
the TIFF format and be accessible on demand from our current DEC Alpha
System via TCP/IP FTP. Please see Appendix E for the details.
2.10.3 CJNET INTERFACE
CIS shall provide an interface for our State's Criminal Justice
Network (CJNET). This means that the images must be transferrable
in the JPEG format and be accessible on demand from our current
System, the DEC Alpha via TCP/IP using the FTP. Please see Appendix
F for the details.
2.10.4 IMPORTING IMAGES
CIS shall have the capability to store other images from other sources
such as, scanned images (positive and negative), scanned documents,
surveillance tape, photographs, video tape/camera, etc.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 29
2.10.5 EXPORTING IMAGES
CIS shall provide tools for exporting the JPEG CIS images and
composites to other sources such as intranets e.g., CJNET,
Intelligence databases, or gang database; the Orange County Sheriff's
Internet site; intranet sites; PC tools such as photoshop,
paintshop, word processing, etc.
2.10.6 MOBILE DATA TERMINALS
CIS shall provide the on demand compressed JPEG thumbnail images for
exporting to Mobile Data Terminals. See Appendix I for the details.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 30
3.0 EMPLOYEE IMAGE SYSTEM (EIS)
3.1 LOCATION OF EIS IMAGE STATION
The Employee Image System (EIS) shall provide a single personnel
station in the Human Resources Department that has the capability of
capturing personnel photographs. This station shall communicate via
TCP/IP through the Orange County Network. See Appendix A for the
specific location.
3.2 EMPLOYEE ID BADGES
EIS shall provide personnel ID badges with the employee's ID number
(name key) in a barcode at the bottom of the badge. If the barcoding
cannot contain spaces, the character "$" will be used to replace each
space in the employees's ID number. The barcodes must be in the
barcode 39 format (standard for Orange County). EIS shall provide two
types of badges one with a Orange County star insignia and one without
the star insignia. The badge type shall be operator selectable and be
no larger than 2 1/8" X 3 3/8" to be compatible with the Orange
County proximity cards (building access cards). Please see Appendix G
for EIS badges.
3.3 TRANSFER OF HISTORICAL IMAGES
The vendor shall make provisions to convert approximately 4000 images
(from the older version of JPEG format to the most recent JPEG format
at the time of contract award) and data from our current system as of
September 22, 1998.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 31
3.4 PERSONNEL FUNCTIONS
This section will describe in detail the operator's functional
needs.
3.4.1 IMAGE VIEWING
EIS shall allow the operator to view the image before it is
stored. This will allow for a better quality of picture to be
stored.
3.4.2 PROFILE
EIS shall allow an employee to be photographed facing the
camera (front profile).
3.4.3 CAMERA ADJUSTMENTS
Same as section 2.3.4.
3.4.4 POWER BACKUP
Same as section 2.3.6.
3.4.5 VIEWING, SEARCHING, UPDATING, SEALING, UN-SEALING IMAGES
Same as section 2.4.1.
3.4.6 SEALING
Same as section 2.4.2.
3.4.7 UN-SEALING
Same as section 2.4.3.
3.4.8 UPDATING
EIS shall provide the capability to update all the textual
data associated with the employees' images. EIS shall provide
editing on all data fields as described in Appendix G.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 32
3.4.9 ENTERING MULTIPLE EMPLOYEE IMAGES
EIS shall provide the capability of creating a computerized
"folder" of all EIS employee images, documents, fingerprints,
etc. EIS shall provide the tools to add new images and name
changes of an employee into a "folder". EIS shall provide the
tools to open a "folder" and view, update, seal, or unseal all
or some of the folder's contents.
3.4.10 REPORTS
The EIS system shall provide reports as described in Appendix
G.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 33
4.0 MISSING PERSONS IMAGE SYSTEM (MIS)
4.1 LOCATION OF MIS IMAGE STATION
The Missing Persons Image System (MIS) shall provide a single
Imaging station in the Missing Persons Department capable of
scanning in photographs of missing persons. This station
shall communicate via TCP/IP through the Orange County
Network. See Appendix A for the specific location.
4.2 MISSING PERSON FUNCTIONS
This section will describe in detail the operator's functional
needs.
4.2.1 IMAGE CAPTURE
MIS shall provide tools for the operator to scan a
photograph(s) of a missing person, and easily manipulate the
colors of the scanned backgrounds to match the standard MIS
system backgrounds. The operator should also be able to
rotate the scanned images, clip an image from a group shot of
people, and manipulate the colors. The operator shall be able
to scan other images related to a missing person such as,
tattoos, jewelry, fingerprints, dental records, etc. MIS
shall allow the operator to view the scanned image before it
is stored. This will allow for a better quality of picture to
be stored. After the image(s) are captured, the operator will
be required to enter the case number as described in Appendix
H.
4.2.2 FACIAL COMPOSITES
MIS shall provide an operator with the ability to make a
facial composite or some likeness of the missing person
(artist rendering).
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 34
4.2.3 BULLETINS
MIS shall provide an operator with the ability to create
bulletins with an image of a missing person or persons.
Formats for the bulletins will be provided later.
4.2.4 AGING IMAGES
MIS shall provide an operator with the tools to age a captured
image.
4.2.5 SEARCHING
MIS shall allow the operator to retrieve only missing person
images using single textual field or an operator selectable
group of textual fields associated with the image. MIS shall
put a limitation on the number of images an image station can
retrieve per single search. The limit should not exceed fifty
images.
4.2.6 SEALING
MIS shall provide the capability to seal all images,
composites, tattoos, etc. The sealing capability will not
facilitate a permanent erase. If the operator tries to view a
"sealed" image or folder, the operator shall be informed by
the MIS system that it is sealed.
4.2.7 UN-SEALING
MIS shall provide the capability to unseal "sealed" images,
composites, tattoos, etc in case of accidental sealing.
4.2.8 UPDATING
MIS shall provide the capability to update all the textual
data associated with the images, composites, etc. except for
the creation date & time, the name of the operator who created
the image, the
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 35
date & time the image was changed, and the name of the
operator who made the change. All of the times shall be in
hours, minutes, seconds, milliseconds. MIS shall provide
editing of all fields the operator can input or update. The
edits shall be as described in Appendix H.
4.2.9 HABITUAL RUNAWAYS
MIS shall provide the capability of creating a computerized
"folder" of all MIS images, documents, bulletins, composites,
etc. for a missing person that habitually runs away. MIS shall
provide the tools to move operator selected images from one
"folder" to another "folder" or consolidate "folders". MIS
shall provide the tools to open a "folder" and to view,
update, seal, or unseal individual "folder" items or the
entire folder itself.
4.3 INTERFACE REQUIREMENTS
This section will describe in detail all of the interfaces
with the MIS system.
4.3.1 MISSING PERSON INTERFACE
MIS shall interface with our DEC Alpha for the missing person
information. The ASCII missing person data will be
transferred to the MIS system via TCP/IP using FTP. Please see
Appendix H for a detailed description of the text and data
transfer.
4.3.2 CJNET INTERFACES
MIS shall provide an interface for the Florida Criminal
Justice Network (CJNET). This means that the missing person
images must be transferrable in the JPEG format and be
accessible on demand from our current system, the DEC Alpha
via TCP/IP using FTP. Please see
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 36
Appendix F for the details.
4.3.3 IMPORTING IMAGES
MIS shall have the capability to store other images from
other sources such as, scanned images (positive and negative),
scanned documents, photographs, video tape/camera, etc.
4.3.4 EXPORTING IMAGES
MIS shall provide the tools for exporting the JPEG MIS images
and composites to other sources such as intranets e.g., CJNET,
Missing Persons Clearinghouse, etc.; the Orange County
Sheriff's Office Internet site; intranet sites; PC tools such
as photoshop, paintshop, word processing, etc.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 37
5.0 SYSTEM REQUIREMENTS
This section will describe the system level requirements for
all three components of the imaging system (CIS, EIS, MIS).
5.1 SECURITY LEVELS
CIS shall provide all the capabilities and functions described
in this Specification on every installed image station i.e.,
view, add, update, seal, archive, etc. This will allow an
operator to use any of the installed image stations with
his/her normally assigned capabilities. By having all
functions available at each of the image stations, this will
allow for easier handling of the equipment and personnel
reassignments. The Systems Administrator shall have the tools
to assign or de-assign these capabilities to an operator
depending on the operator's assigned or newly assigned duties.
For example, some operators will have the capability of
viewing the adult and juvenile images whereas, others will
only be allowed to view the adult images.
5.2 HARDWARE EXPANSION
The vendor shall allow for expansion of up to 25 image
stations and up to at least 6 capture stations.
5.3 IMAGE & DATA ARCHIVING
The vendor shall provide the capability of archiving any
images and data in any of the three components of the system.
The operator designated via security privilege shall be
allowed to archive the images and data by a selectable date
range. The system shall also allow the designated operator to
retrieve any images and data from the archives as needed.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 38
6.0 TEST PLANS & TEST PROCEDURES
The vendor shall develop detailed test plans and formal test
procedures for the Orange County Sheriff's Office (OCSO)
Imaging System. The test procedures shall include a
Requirements Traceability Matrix that maps each requirement in
the OCSO Functional Specification to a specific vendor
developed test procedure. The Test Plan, the Test Procedures
and the Requirement Traceability Matrix shall be submitted to
OCSO at least 60 days prior to the beginning of on-site
testing. OCSO will review the documentation within 15 days and
will report any deficiencies to the vendor. The vendor will
have 30 days to take corrective action and resubmit the
documents.
6.1 TESTING
The vendor and OCSO shall jointly participate in on-site
testing. The OCSO test conductor will verify that each test
procedure has been executed, and that the results are
acceptable. All failed tests will require re-test after
corrective action has been taken.
6.2 TRAINING
The vendor shall develop a training plan (curriculum) as well
as classroom materials to be used in formal training classes
for the OCSO users. The training plan and training materials
shall be submitted to OCSO at least 60 days prior to the
beginning of on-site training. OCSO shall have 15 days to
review the materials and report any deficiencies. The vendor
will have 30 days to take corrective actions and resubmit the
documents. The vendor's curriculum shall include separate
training for:
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 39
- System's Administrator
- Corrections
- Juvenile Assessment Center
-Orlando Police Departments:
Identification
Investigative Division
- OCSO Departments:
Records/Identification
Warrants
VIN (Vice, Intelligence, Narcotics)
Sector 1
Sector 2
Sector 3 (Criminal Investigation Division)
Sector 4
Sector 5 (Tourist Oriented Policing)
Human Resources (Personnel)
Missing Persons
- Winter Park Police Department
6.3 ACCEPTANCE
Receipt and approval of all contract deliverables, completion
of all training, and a successful conclusion to testing shall
constitute acceptance.
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 40
7.0 CONTACTS
1. Ms. Janice Knight, Director of Information Management Services
407-836-9184
2. Mr. Peter Gookins, Project Manager 407-836-3956
3. Ms. Debby Stepien, Information Systems Supervisor (Technical
Contact) 407-836-9067
Exhibit A
<PAGE>
OCSO-IWS Agreement: Page 41
APPENDIX A (Revised 5/5/1999)
The specific locations of the image viewing and capture stations shall be as
follows:
TYPE OF IMAGE STATION LOCATION
1. Image Capture Station #1 Central Booking Office
with one black & white printer 3803 Vision Blvd.
Orlando, FL
2. Image Capture Station #2 Juvenile Assessment
with one black & white printer Center
823 W. Central Avenue
Orlando, FL
3. Image Viewing Station Info Mgmt Services
Image system servers and/or 6590 Amory Court
Main Image System/Database Winter Park, FL
4. Three Image Viewing Stations Records/Identification
Sheriff's Operations
station #1 (Records): 2400 W. 33rd Street
one black & white printer Orlando, FL
one color printer
scanner (negative & positive)
station #2 (Records):
with one color printer
station #3 (Identification):
one color printer capable of 8" x 10" printing
one black & white printer
scanner (negative & positive)
5. Two Image Viewing Stations Major Case
Cassady Building
Station #1 (CID): 2450 W. 33rd Street
one color printer Orlando, FL
Station #2 (Missing Persons):
one color printer
one black & white printer
scanner (negative & positive)
6. One Image Viewing Station Warrants
with one black & white printer 425 N. Orange Avenue
one color printer Orlando, FL
7. One Image Viewing Station Sector 4
with one color printer Operations Building
2400 W. 33rd Street
Orlando, FL
8. One Image Viewing Station Sector 1 (Apopka)
with one color printer 1111 N. Rock Springs Rd.
Exhibit A, Appendix A
<PAGE>
OCSO-IWS Agreement: Page 42
Apopka, FL
9. One Image Viewing Station Sector 2 (East Orange)
with one color printer 10244 E. Colonial Dr
Orlando, FL
10. One Image Viewing Station Sector 3 (West Orange)
with one color printer 475 W. Story Rd.
Ocoee, FL
11. One Image Viewing Station VIN
with one color printer Address will be
provided during the
site survey
12. One Image Viewing Station Sector 5 (TOPS)
with one color printer 6825 Westwood Blvd.
Orlando, FL
13. One Image Capture Station Human Resources Dept
with two badge printers Cassady Building
one black & white printer 2450 W. 33rd Street
Orlando, FL
14. Two Image Viewing Stations Orlando Police Dept
100 S. Hughey Ave
station #1 (Identification): Orlando, FL
one black & white printer
station #2 (Investigation):
no printer prints to shared printer
on station #1
15. One Image Viewing Station Winter Park Police
with one color printer 401 Park Ave. South
(Pending) Winter Park, FL
16. One Image Viewing Stations Metropolitan Bureau of
with one color or b/w printer Investigation
(Pending) 9th Judicial District
250 N. Orange Avenue,
Suite 1600
Orlando, FL
17. One Image Viewing Station Professional Standards
with one color printer 55 W., Pineloch
Orlando, FL
Exhibit A, Appendix A
<PAGE>
OCSO-IWS Agreement: Page 43
APPENDIX B
This appendix describes all of the required historical data conversion from our
current system (Ximage) to the new CIS system.
The conversions are as follows:
1. The Inmate Number is currently 8 characters long. The first two digits
represent the year and must be converted to include the century. The new
Inmate Number would for example be converted from 98041894 to 1998041894.
2. The case number is currently 9 characters long. In case the Orange County
court system changes the case number to be year 2000 compliant, the vendor
shall put six extra characters at the end of this field for future
expansion.
3. The current image system has two separate databases for the its criminal
component (Adult and Juvenile). Some adults are in the juvenile database
and vice versa. During the conversion process, this can be corrected by
looking at the third position of the inmate number. If third position of
the inmate number is 9, then the inmate is a juvenile otherwise it is an
adult.
4. The current image system has a status field that indicates whether the
image is sealed or not sealed. All of the images should be transferred to
the new system. The status fields are "A" for active, "S" for sealed, and
there are also some "D" statuses which also mean sealed.
Exhibit A, Appendix B
<PAGE>
OCSO-IWS Agreement: Page 44
5. As each record is converted from the current system to the CIS system, the
ASCII characters "CONVERT" shall be inserted into the operator id create
and update fields of each image record along with the date and time stamp.
6. The current image system has a charge code table which contains the charge
code, degree, and charge description. The vendor shall either provide a
similar table with System Administrator add/delete/change capabilities or
accept the data from the Orange County Sheriff's Office DEC Alpha using
newly assigned tags as described in Appendix D.
Exhibit A, Appendix B
<PAGE>
OCSO-IWS Agreement: Page 45
APPENDIX C
This appendix will describe the special indicator flags used to get the
operator's attention. This flag should be displayed on the image station's
display at the top in bold, large, or differentiating color when the user brings
up an image with one of the listed flags below.
The flags are as follows:
1. DEATH ROW
2. SIGNAL 20
3. SECURITY RISK
4. ESCAPE RISK
5. EXTREMELY VIOLENT
6. SIGNAL 300
7. REPEAT OFFENDER
8. CAREER CRIMINAL
9. VIOLENT OFFENDER
10. DECEASED
See Appendix D for the details on transferring the flags from the DEC Alpha to
the CIS system.
Exhibit A, Appendix C
<PAGE>
APPENDIX D
This Appendix will describe in detail the CIS interface with the DEC Alpha
System.
The operator will add an image to CIS as follows:
1. The operator will enter his/her name or have the system automatically
enter his/her name from the system log-on process. Then the system will
automatically record the system date and time. If the operator needs to
request a new inmate number, the operator will enter the booking type
(sexual predator, criminal registrant, adult, or juvenile). The CIS
system software will automatically generate the inmate number from the
type of booking entered by the operator. The inmate number shall be in
the following format:
<TABLE>
<CAPTION>
SIZE FORMAT
---- ------
<S> <C>
10 YYYYTNNNNN
WHERE YYYY = 4 DIGIT YEAR
T = BOOKING TYPE
V = CRIMINAL REGISTRANT
S = SEXUAL PREDATOR
9 = JUVENILE
NOT 9 = ADULT
NNNNNN = NEXT SEQUENTIAL NUMBER
The sequential number will start
at zero at the beginning of each
new year.
</TABLE>
Exhibit A, Appendix D
<PAGE>
*** Note: The vendor shall be responsible for determining the last
inmate number (sequential number) entered into each
booking type from the current system.
The operator shall be given the option of requesting a new inmate number
or using an existing inmate number. If the operator uses an existing
inmate number, the CIS system shall allow a new image or images to be
captured.
2. The operator will enter the booking data and inmate's descriptive textual
information. This information shall be provided later.
3. The operator will then capture the front and side profiles and any other
images wanted.
4. Then the operator will manually indicate that the record is to be saved,
for example press the F12 function key. When the operator saves a
record, the CIS system shall transfer all the booking and descriptive
textual information to the DEC Alpha System via TCP/IP using FTP. The
format for the FTP file will be provided later.
5. The DEC Alpha System will transfer any booking textual data changes made
on the DEC Alpha System for updating on the CIS system every 15 minutes
via TCP/IP using FTP.
The data format for the FTP file that will be transferred via TCP/IP to the
CIS system shall be as follows:
1. ASCII TEXT FILE
2. ONE TAGGED DATA ITEM PER LINE
3. EACH LINE IN THE FILE MUST BE TERMINATED WITH A CR/LF (CARRIAGE RETURN
AND LINE FEED CONTROL CHARACTERS)
Exhibit A, Appendix D
<PAGE>
Tagged Data Line Format:
<TABLE>
<CAPTION>
Item Columns
---- -------
<S> <C>
Tag 1 - 6
Underscore 7
Tag Group 8 - 10
Unused 11 - 12
Value 13 - ?? (variable length)
CR/LF at the end of the tagged data line
</TABLE>
The tag numbers and values are as follows for the current image system. The
tag numbers can be expanded if the vendor's system has other values that
currently reside on the DEC Alpha. All values will be ASCII characters (X =
ALPHANUMERIC, A = ALPHABETIC, N = NUMERIC, Y = YEAR, MM = MONTH, DD = DAY).
<TABLE>
<CAPTION>
Tag Number Description Size Values
---------- ----------- ---- -----
<S> <C> <C> <C>
0101 Transaction Type 2 10 = add/update
by inmate number
20 = update every
image record with
this namekey
0102 Adult/Juvenile 8 ADULT
JUVENILE
2001 Inmate Number 10 YYYYNNNNNN
2005 Last Name 30 ALPHABETIC
2006 First Name 30 ALPHABETIC
2007 Middle Name 20 ALPHABETIC
2008 Suffix Name 10 JR, SR, I, II, ETC.
2009 Date of Birth 8 MMDDYYYY
Exhibit A, Appendix D
<PAGE>
Tag Number Description Size Values
---------- ----------- ---- -----
2012 Sex 1 M = MALE
F = FEMALE
U = UNKNOWN
2014 Flags 18 See appendix B
2018 Namekey 9 AAAAAXXXX
AAAAA = FIRST 5
LETTERS OF LAST
NAME
2019 Juvenile Jacket 8 XXXXXXXX
Number
2021 Original Case 15 XXXXXXXXXXXXXXX
Number
3001 Sexual Appearance 1 M = MALE
F = FEMALE
U = UNKNOWN
3003 Race 1 W = WHITE
B = BLACK
H = HISPANIC
I = AMERICAN
INDIAN
A = ASIAN
O = OTHER
3004 Height in inches 3 NNN
3005 Weight in pounds 3 NNN
3007 Hair Color 3 BRO = BROWN
BLK = BLACK
BLN = BLONDE
RED = RED
WHI = WHITE
GRY = GRAY
SDY = SANDY
SAP = SALT&PEPPER
3010 Eye Color 3 BLK = BLACK
BRO = BROWN
BLU = BLUE
GRY = GRAY
HAZ = HAZEL
MAR = MAROON
PNK = PINK
GRN = GREEN
Exhibit A, Appendix D
<PAGE>
Tag Number Description Size Values
---------- ----------- ---- -----
5001_001 Charge Code 1 25 ALPHANUMERIC WITH
PERIODS AND
PARENTHESIS
5001_002 Charge Code 2 25
5001_### More Charge Codes if needed...
</TABLE>
Note: The inmate number is mandatory for type 10 transactions
and should be omitted for type 20 transactions. Updates
received from the DEC computer, shall be entered into the
appropriate Image System record. The ASCII characters
"JAIL" shall be inserted into the operator ID update
field of each image record along with a date and time
stamp. The CIS system shall not update the CIS record if
the inmate's last name on the CIS system, (i.e. that was
entered by the operator in step 2 above) does not match
the inmate's last name transferred from the DEC Alpha.
This will be an added check to prevent the overlay of an
inmate's last name and inmate number when the operator
has typed the inmate number into the CIS system
incorrectly. This will also allow the CIS operators the
ability to correct the inmate numbers more easily.
Exhibit A, Appendix D
<PAGE>
OCSO-IWS Agreement: Page 51
APPENDIX E
----------
This appendix will describe in detail the TIFF interface to the DEC Alpha
Warrants program.
The data format for the ASCII FTP file that will be transferred via TCP/IP to
the CIS system will be as follows:
1. ASCII text file
2. One tagged data item per line
3. Each line in the file must be terminated with a CR/LF (carriage return
and line feed control characters)
Tagged Data Line Format will be as follows:
1. The word KEY followed by the key wanted (inmate number) and CR/LF
(carriage return and line feed control characters).
2. The word DATABASE followed by the database name and CR/LF.
3. The word IMG_FORMAT followed by TIFF and CR/LF.
A sample FTP ASCII text file would look as follows:
KEY 1998900028(CR/LF)DATABASE CIS(CR/LF)IMG_FORMAT TIFF(CR/LF)
The request file names shall be WAR(inmate_number)####.REQ. #### will be a
unique DEC Alpha program generated sequence number. The above example would
have a request file name
WAR1998800028001.REQ
The CIS system shall return a status file. The CIS status file name will be a
derivative of the data requested. The file name that contains the status of
the request will be WAR(inmate number)####.RES
The above example would have a response file name
WAR1998900028001.RES
Exhibit E, Appendix A
<PAGE>
OCSO-IWS Agreement: Page 52
The contents of the status file shall be in the following format:
STATUS_CODE #
# is the number of the status codes which are:
0 = image found
1 to 9 = error statuses may be defined by the vendor
The CIS system shall return the requested image in the file named as
WAR(inmate_number)####.IMG
The example above would be WAR1998900028001.IMG
Exhibit E, Appendix A
<PAGE>
OCSO-IWS Agreement: Page 53
APPENDIX F
----------
This appendix will describe in detail the CJNET interface. The Interface with
CJNET will allow the Orange County Sheriff's Office DEC Alpha system via
TCP/IP to request a JPEG image from the three different components of the new
image system (CIS, EIS, MIS).
The image request FTP ASCII file shall have a file name like
CIS(inmate_number)####.REQ
Or
EIS(social_security_number)####.REQ
Or
MIS(case_number)####.REQ
where #### is a unique sequence number generated by the requesting
DEC Alpha program.
The record in the request file shall be in the following format:
KEY followed by key of image system component, DATABASE followed by the
image component name (CIS or EIS or MIS), IMG_FORMAT followed by JPEG and
CR/LF (carriage return/line feed control characters).
Examples:
1. KEY 1998000114(CR/LF)DATABASE CIS(CR/LF)IMG_FORMAT JPEG(CR/LF)
2. KEY 222889999(CR/LF)DATABASE EIS(CR/LF)IMG_FORMAT JPEG(CR/LF)
3. KEY 1998901234(CR/LF)DATABASE MIS(CR/LF)IMG_FORMAT JPEG(CR/LF)
The FTP ASCII status file will have a file name like
CIS(inmate_number)####.RES
EIS(social_security_number)####.RES
MIS(case_number)####.RES
Exhibit A, Appendix F
<PAGE>
OCSO-IWS Agreement: Page 54
The contents of the status file will be the same as the contents described in
Appendix E for the TIFF interface.
The image shall be returned in a file with the name in the following format:
CIS(inmate_number)####.IMG
EIS(social_security_number)####.IMG
MIS(case_number)####.IMG
Exhibit A, Appendix F
<PAGE>
OCSO-IWS Agreement: Page 55
APPENDIX G
----------
This section will describe in detail the EIS data field edits and the
transferring of data from the Orange County Sheriff's Office DEC Alpha
computer system.
The EIS system shall edit the EIS fields as shown in the table below.
The values are defined in the table below as A = ALPHA, N = NUMERIC,
X = ALPHANUMERIC. The tags will be used to transfer the data as described in
Appendix D.
<TABLE>
<CAPTION>
Size Element/Tags Values Description/Values
---- -------------------------- --------- --------------------
<S> <C> <C> <C>
9 SOCIAL SECURITY NUMBER/2040 NNNNNNNNN EMPLOYEE'S SOCIAL
SECURITY NUMBER
20 LAST NAME/2005 ALPHA EMPLOYEE'S LAST
NAME
20 FIRST NAME/2006 ALPHA EMPLOYEE'S FIRST
NAME
12 MIDDLE NAME/2007 ALPHA EMPLOYEE'S MIDDLE
NAME
8 SUFFIX NAME/2008 ALPHA EMPLOYEE'S SUFFIX
NAME
11 EMPLOYEE STATUS/2041 ALPHA CURRENT
NOT CURRENT
9 NAME KEY/2042 AAAAAXXXX EMPLOYEE'S NAME
ASSIGNED KEY
6 EMPLOYEE ID/2043 NNNNNN EMPLOYEE'S ID NUMBER
FROM THE ORANGE
COUNTY'S PAYROLL SYSTEM
7 BADGE TYPE/2044 ALPHA SWORN
CIVILIAN
RETIREE
15 REASON/2045 ALPHA NEW IDCARD
REPLACEMENT
FOUND&DESTROYED
PROMOTION
LOST
</TABLE>
Exhibit A, Appendix G
<PAGE>
OCSO-IWS AGREEMENT: PAGE 56
<TABLE>
<CAPTION>
Size Element/Tags Values Description/Values
---- ---------------------- ------ ------------------
<S> <C> <C> <C>
REPRINT
STOLEN
DEMOTED
RECLASSIFY
15 DEPARTMENT/2046 ALPHA ** S-RES DEPUTY I
S-RES DEPUTY II
S-DEP SHERIFF I
S-DEP SHERIFF II
S-DEP F CLASS I
S-DEP F CLASS II
S-CORPORAL I
S-CORPORAL II
S-SERGEANT I
S-SERGEANT II
S-LIEUTENANT
S-COMMANDER
S-CAPTAIN
S-DIRECTOR
S-MAJOR
S-UNDERSHERIFF
S-SHERIFF
S-CBO/DEPUTY
C-CIVILIAN
*** C-VOLUNTEER
C-CIVIL PROC OFF
C-TASK FORCE
C-SCHOOL GUARD
C-PSO
C-EXPLORER
C-CITIZEN ADVR
C-TEMP EMPLOYEE
C-POLL DEPUTY
C-CHAPLAIN
C-INTERN
C-HON DEPUTY
C-PARKING ENF
C-FSO
' R-DEP SHERIFF
R-DEP F CLASS
R-CORPORAL
R-DEP F CLASS
R-CORPORAL
R-SERGEANT
R-LIEUTENANT
R-CAPTAIN
R-COMMANDER I
R-DIRECTOR
R-COMMANDER II
R-UNDERSHERIFF
R-SHERIFF
R-CIVILIAN
P-SPEC PROC SRV
</TABLE>
** "S-" MEANS SWORN
EXHIBIT A, APPENDIX G
<PAGE>
OCSO-IWS AGREEMENT: PAGE 57
<TABLE>
<CAPTION>
Size Element/Tags Values Description/Values
---- ---------------------- ------ ------------------
<S> <C> <C> <C>
"C-" MEANS CIVILIAN
"R-" MEANS RETIRED
"P-" MEANS PROCESS OFFICER
*** C-VOLUNTEER IS NO LONGER ISSUED A BADGE.
VENDOR SHALL NOT HAVE IT IN THE DROP DOWN
LIST OR EDIT LISTS BUT, IT MUST BE
RETAINED FOR HISTORICAL DATA PURPOSES
1 FTP transfer
status/2047 N 0 = no errors
1 = no data available
on DEC Alpha
</TABLE>
The badge numbers shall be automatically generated by the EIS software. The
vendor must make provisions to find the last numbers issued in the following
categories of sworn (S######), civilian (C######), retired (R######), and
special process officer (P######) where ###### is an EIS system generated
number.
The EIS system shall request the employee data from the Orange County Sheriff's
Office DEC Alpha system via TCP/IP using the FTP. The operator of EIS will
enter the social security number. Upon entry of the social security number, the
EIS system will send an FTP file with the social security number entered by the
EIS operator. The EIS shall allow the operator to enter the data into the EIS
system upon failure to receive the data from the DEC Alpha for example if the
DEC Alpha or network is down, TCP/IP errors, no data on the DEC Alpha for that
employee, etc. The DEC Alpha system will open the EIS file, extract the social
security number and transfer via FTP and tag numbers the employee data as shown
in the table above. If the EIS has other data which is also on the DEC Alpha,
that data can also be transferred to the EIS as it is identified.
The EIS system shall provide the reports on (details to be provided later):
EXHIBIT A, APPENDIX G
<PAGE>
1. Alphabetical by employee name of all badge numbers issued to current
employees.
2. Report of current badge numbers in numerical order by badge numbers.
3. Alphabetical listing of current employees.
4. Listing by department of current employees.
EXHIBIT A, APPENDIX G
<PAGE>
OCSO-IWS AGREEMENT: PAGE 59
APPENDIX H
This section will describe in detail the MIS data field edits and the
transferring of data from the Orange County Sheriff's Office DEC Alpha computer
system.
The MIS system shall edit the MIS fields as shown in the table below. The
values are defined in the table below as A = ALPHA, N = NUMERIC, X =
ALPHANUMERIC. The tags will be used to transfer the date as described in
Appendix D.
<TABLE>
<CAPTION>
Size Element/Tags Value Description/Values
---- ------------------------- ---------- ------------------
<S> <C> <C> <C>
10 CASE NUMBER CCYYNNNNNN CASE NUMBER:
CC = CENTURY
YY = 2 DIGIT YEAR
20 LAST NAME/2005 ALPHA LAST NAME
20 FIRST NAME/2006 ALPHA FIRST NAME
12 MIDDLE NAME/2007 ALPHA MIDDLE NAME
8 SUFFIX NAME/2008 ALPHA SUFFIX NAME
1 SEX/2012 A F = FEMALE
M = MALE
U = UNKNOWN
1 RACE/3003 A W = WHITE
B = BLACK
H = HISPANIC
I = AMERICAN INDIAN
A = ASIAN
O = OTHER
8 DOB/2009 MMDDYYYY DATE OF BIRTH
11 HAIR COLOR/3007 ALPHA BROWN
BLACK
BLONDE
RED
WHITE
GRAY
SANDY
SALT&PEPPER
UNKNOWN
</TABLE>
EXHIBIT A, APPENDIX H
<PAGE>
OCSO-IWS AGREEMENT: PAGE 60
<TABLE>
<CAPTION>
Size Element/Tags Value Description/Values
---- ------------------------- ---------- ------------------
<S> <C> <C> <C>
8 EYE COLOR/3010 ALPHA BLACK
BLUE
BROWN
GRAY
HAZEL
MAROON
PINK
GREEN
MULTIPLE
UNKNOWN
3 HEIGHT/3004 NNN HEIGHT IN INCHES
3 WEIGHT/3005 NNN WEIGHT IN POUNDS
1 FTP TRANSFER STATUS/2047 N 0 = NO ERRORS
1 = NO DATA AVAILABLE
ON DEC ALPHA
</TABLE>
The MIS system shall request the missing person data from the Orange County
Sheriff's Office DEC Alpha system via TCP/IP using the FTP. The operator of MIS
will enter the case number. Upon entry of the case number, the MIS system shall
send an FTP file to the DEC Alpha with the case number entered by the MIS
operator. The MIS shall allow the operator to enter the data into the MIS
system upon failure to receive the data from the DEC Alpha for example if the
DEC Alpha or network is down, TCP/IP errors, no data on the DEC Alpha for that
missing person, etc. The DEC Alpha system will open the FTP file, extract the
case number and transfer via FTP and tag numbers the missing person data as
shown in the table above. If the MIS has other data which is also on the DEC
Alpha, that data can also be transferred to the MIS as it is identified.
EXHIBIT A, APPENDIX H
<PAGE>
OCSO-IWS Agreement: Page 61
APPENDIX I
This appendix will describe in detail the MDT interface to the image system.
The data format for the ASCII FTP file that will be transferred via TCP/IP to
the Image system will be as follows:
1. ASCII text file
2. One tagged data item per line
3. Each line in the file must be terminated with a CR/LF (carriage return and
line feed control characters)
Tagged Data Line Format will be as follows:
1. The word KEY followed by the key wanted and CR/LF:
(carriage return and line feed control characters).
The keys will be as follows:
Database Key
-------- ----
CIS inmate number
EIS social security number
MIS case number
2. The word DATABASE followed by the database name (CIS, EIS, OR MIS) and
CR/LF.
3. The word IMG_FORMAT followed by JPEGTN and CR/LF where JPEGTN is a
compressed JPEG thumbnail image.
A sample FTP ASCII text file would look as follows:
KEY 1998900028(CR/LF) DATABASE CIS (CR/LF)IMG_FORMAT JPEGTN(CR/LF)
The request file names shall be MDT(key)####.REQ. #### will be a unique DEC
Alpha program generated sequence number. The above example would have a request
file name
Exhibit A, Appendix I
<PAGE>
OCSO-IWS Agreement: Page 62
MDT1998800028001.REQ
The Image System shall return a status file. The status file name will be a
derivative of the data requested. The file name that contains the status of the
request will be MDT(key)####.RES
The above example would have a response file name
MDT1998900028001.RES
The contents of the status file shall be in the following format:
STATUS_CODE #
# is the number of the status codes which are:
0 = image found
1 to 9 = error statuses may be defined by the vendor
The Image system shall return the requested image in the file named as
MDT(key)####.IMG
The example above would be MDT1998900028001.IMG
Exhibit A, Appendix I
<PAGE>
OCSO-IWS Agreement: Page 63
EXHIBIT B
DELIVERABLES
FOR
CRIMINAL / EMPLOYEE /
MISSING PERSONS
IMAGING SYSTEM
By: Debby Stepien
Orange County Sheriff's Office
Information Management Services
Exhibit B
<PAGE>
OCSO-IWS Agreement: Page 64
<TABLE>
<CAPTION>
PHASE 1 CONTRACT DELIVERABLE LIST
ITEM QUANTITY DATE
---- -------- -----
<S> <C> <C>
1 Training Classes 6 classes 1 month before
For Corrections installation of
trainers booking image
stations
2 Training Classes 12 classes 1 month before
for OCSO trainers installation of
each OCSO image
station
3 Training Classes 3 classes 1 month before
*currently have per agency installation of
1 outside agency each outside agency
2 are pending image stations
4 User Manuals 1 per trainer At time of training
for all trainers (55 trainers)
5 Computer Based 1 per image At time of
Training station installation
(optional) of image station
6. Video Training 1 per agency 1 month before
(optional) currently 3 installation of
agencies 2 each image station
pending
7 System Admin 2 systems 1 month before
Training admin installation of
system
8 System Admin 2 At time of training
Manuals
9 Historical data See technical 4 MAC
conversion specification
(Appendix B)
10 Image servers and/ 1 4 MAC
or main image
system/database
Exhibit B
<PAGE>
<CAPTION>
OCSO-IWS Agreement: Page 65
ITEM QUANTITY DATE
---- -------- -----
<S> <C> <C>
11 System Admin 1 4 MAC
software
12 Image station 1 4 MAC
+ software
(Info Mgmt
Services)
13 Image capture 1 5 MAC
station
+ software +
peripherals
(Central booking
Office)
14 Image capture 1 5 MAC
station
+ software +
peripherals
(Juvenile
Assessment Center)
15 DEC Alpha/Image 1 5 MAC
System Interfaces
(Appendix D)
16 Image station 3 5 MAC
& printers,
scanners (Records)
17 DEC Alpha image 1 5 MAC
interface See functional
(Appendix F) specification
18 Image station 1 6 MAC
& printer
(CID)
19 Image station 1 6 MAC
& printer
& scanner
(Missing Persons)
20 Image station 1 6 MAC
& printer
(Sector 4)
</TABLE>
Exhibit B
<PAGE>
OSCO-IWS Agreement: Page 66
<TABLE>
<CAPTION>
Item Quantity Date
---- -------- ----
<S> <C> <C>
21 Image station 1 6 MAC
& printer
(VIN)
22 Warrants TIFF 1 6 MAC
Interface Software See technical
(Appendix E) specification
23 Image station 1 6 MAC
& printers
(Warrants)
24 Image station 1 6 MAC
& printer
(Sector 1)
25 Image station 1 6 MAC
& printer
(Sector 2)
26 Image station 1 6 MAC
& printer
(Sector 3)
27 Image station 1 6 MAC
& printer
(Sector 5)
28 Image station 2 7 MAC
& shared printer
(Orlando Police)
29 Image station 1 7 MAC
& printer
(Winter Park)
</TABLE>
Exhibit B
<PAGE>
OCSO-IWS Agreement: Page 67
PHASE 2 CONTRACT DELIVERABLE LIST
<TABLE>
<CAPTION>
Item Quantity Date
---- -------- ----
<S> <C> <C>
1 Training Classes 1 class 1 month before
for Human Resources installation of
Department trainers EIS capture station
2 User Manuals 1 per trainer At time of training
for all trainers (2 trainers)
3 Computer Based 1 per image At time of
Training station installation
(optional) of image station
4 Video Training 1 1 month before
(optional) installation of
each image station
5 System Admin 2 systems 1 month before
Training admin installation of
system
6 System Admin 2 At time of training
Manuals
7 Historical data See technical 4 MAC
conversion specification
8 EIS database 1 4 MAC
installation
9 System Admin 1 4 MAC
software
10 EIS capture 1 5 MAC
station + software
+ peripherals
(Human Resources
Department)
11 DEC Alpha/Image 1 5 MAC
System interface See functional
(Appendix G) specification
Exhibit B
<PAGE>
OCSO-IWS Agreement: Page 68
Item Quantity Date
---- -------- ----
12 DEC Alpha/Image 1 5 MAC
system interface See functional
(Appendix F) specification
</TABLE>
Exhibit B
<PAGE>
OCSO-IWS Agreement: Page 69
PHASE 3 CONTRACT DELIVERABLE LIST
<TABLE>
<CAPTION>
Item Quantity Date
---- -------- ----
<S> <C> <C>
1 Training Classes 1 class 1 month before
for the Missing installation of
Persons trainers MIS capture station
2 User Manuals 1 per trainer At time of training
for all trainers (2 trainers)
3 Computer Based 1 per image At time of
Training station installation
(optional) of image station
4 Video Training 1 1 month before
(optional) installation of
each image station
5 System Admin 2 systems 1 month before
Training admin installation of
system
6 System Admin 2 At time of training
Manuals
7 MIS database 1 4 MAC
installation
8 System Admin 1 4 MAC
software
9 MIS image 1 5 MAC
station + software
+ peripherals
(Missing Persons
Department)
11 DEC Alpha/Image 1 5 MAC
System Interface See functional
(Appendix H) specification
12 DEC Alpha/Image 1 5 MAC
System Interface See functional
(Appendix F) specification
</TABLE>
Exhibit B
<PAGE>
OCSO-IWS Agreement: Page 70
STATEMENT OF WORK
FOR
CRIMINAL / EMPLOYEE /
MISSING PERSONS
IMAGING SYSTEM
BY: DEBBY STEPIEN
ORANGE COUNTY SHERIFF'S OFFICE
INFORMATION MANAGEMENT SERVICES
Exhibit C
<PAGE>
OCSO-IWS Agreement: Page 71
STATEMENT OF WORK
1. The Vendor shall deliver the system in three phases. The first phase
shall be the CIS system, the second phase shall be the EIS system, and the
third phase shall be the MIS system.
2. The Vendor shall keep the old system up and running until it is
determined by the Orange County Sheriff's that the new system is
acceptable.
3. All hardware and software shall be Y2K compliant.
4. The Vendor shall determine which hardware devices (PCs, printers,
cameras, etc.) can continue to be utilized with the new system.
5. The Vendor will conduct a site survey to determine where the hardware
will be located and determine if any new outlets, hardware shelves,
cabinets, etc. are needed before any installation of hardware and
software takes place.
6. The Vendor shall provide a quote for the implementation of booking
wristbands. The Orange County Jail uses approximately 100,000 wristbands
per year.
7. The Vendor shall provide a quote for booking jail cards (large and
small). The Orange County Jail uses approximately 55,000 to 65,000 jail
cards per year.
8. The Vendor shall provide a quote for any special paper, cartridges,
disks, etc. that will be required for all new peripheral devices.
9. All of the PC image stations will utilize DELL PCs. The DELL PC is the
standard for the Orange County Sheriff's Office.
10. The Vendor shall provide on-site maintenance and software support 24
hours a day 7 days a week. The Vendor shall also provide an 800 telephone
number for help and problem reporting that is manned 24 hours a day (no
answering service).
Exhibit C
<PAGE>
OCSO-IWS Agreement: Page 72
11. The Vendor shall be able to provide hardware replacement parts within at
least 24 hours during work week hours and 72 hours for weekends. The only
exception will be the booking capture stations which will need on-site
replacement parts within 12 hours during the work week and 24 hours for
weekends.
12. The Vendor shall have software version control. The System's
Administrator shall know at all times what version of software is running
on the system, image station PCs, etc. The Vendor shall inform the Systems
Administrator of any new software upgrades applied to the system.
13. The Vendor shall provide a secure modem dial in capability to speed up
the determination of software/hardware problems. The Vendor shall also
provide operator assistance via a software package such as, The NORTON
pcAnywhere.
14. The Vendor shall retain the historical photo lineup identification
numbers. The historical identification numbers have become very important
because they are currently included in our court case documentation.
Exhibit C
<PAGE>
OCSO-IWS Agreement: Page 73
EXHIBIT D - REQUIREMENTS DOCUMENT
IMAGEWARE RESPONSE TO FUNCTIONAL SPECIFICATION REVISION 4 (11/12/98)
<TABLE>
<S> <C>
1.0 Understood and Comply
2.1 Understood and Comply
2.2 Understood and Comply
2.3 Understood and Comply
2.3.1 Understood and Comply
2.3.2 Understood and Comply
2.3.3 Understood and Comply
2.3.4 The camera has a power focus lens which is controlled by the CCS
software. The camera does not auto focus on its own, and the zoom
in NOT automatic. Both cases require operator intervention.
2.3.5 Understood and Comply
2.3.6 Understood and Comply
2.3.7 Understood and Comply
2.3.8 Understood and Comply
2.4. Understood and Comply
2.4.1 Understood and Comply
2.4.2 Understood and Comply
2.4.3 Understood and Comply
2.4.4 Understood and Comply
2.4.5 Understood and Comply
2.4.6 IWS will accept the data and will house and display the data in
one of the user defineable fileds on the screen. The data will
display in bold red font.
2.4.7 Understood and Comply
2.5 Understood and Comply
2.5.1 Understood and Comply
2.5.2 Understood and Comply
2.5.3 Understood and Comply
2.5.4 Colors must be manipulated via a separate module known as Crime Lab.
2.5.5 Understood and Comply
2.6 Understood and Comply
2.6.1 Facial composite software, Suspect ID is provided in the original
quote as an optional purchase.
2.6.2 Understood and Comply
2.6.3 Disguises software, Crime Lab is provided in the original quote
as an optional purchase.
2.7 Understood and Comply
2.8 Understood and Comply
2.9 IWS supports IBM Netfinity.
2.10 Understood and Comply
2.10.1 Understood and Comply
2.10.2 Understood and Comply
2.10.3 Understood and Comply
2.10.4 Understood and Comply
2.10.5 Understood and Comply
2.10.6 Understood and Comply
3.1 Understood and Comply
3.2 Understood and Comply
Exhibit D
<PAGE>
OCSO-IWS Agreement: Page 74
3.3 Understood and Comply
3.4 Understood and Comply
3.4.1 Understood and Comply
3.4.2 Understood and Comply
3.4.3 Understood and Comply
3.4.4 Understood and Comply
3.4.5 Understood and Comply
3.4.6 Understood and Comply
3.4.7 Understood and Comply
3.4.8 Understood and Comply
3.4.9 Data which is not captured by the Crime Capture System such as
documents, fingerprints, etc. may be entered into a folder by
scanning or importing a standard .jpg or .bmp image.
3.4.10 Understood and Comply
4.1 Understood and Comply
4.2 Understood and Comply
4.2.1 The functions outlined in section 4.2.1 require the Crime Lab
module which is provided in the original quote as an OPTIONAL purchase.
4.2.2 Understood and Comply
4.2.3 Understood and Comply
4.2.4 Crime Capture System DOES NOT support automatic aging.
4.2.5 Understood and Comply
4.2.6 A composite CANNOT be sealed or expunged.
4.2.7 A composite CANNOT be sealed or expunged.
4.2.8 Understood and Comply
4.2.9 IWS will provide a habitual runaways database of photos and data
which can be added/deleted to each record. Image and data can be moved
from one folder to another.
4.3 Understood and Comply
4.3.1 Understood and Comply
4.3.2 Understood and Comply
4.3.3 Understood and Comply
4.3.4 Understood and Comply
5.1 Understood and Comply
5.2 Understood and Comply
5.3 Understood and Comply
6.1 Understood and Comply
6.2 Understood and Comply
6.3 Understood and Comply
7.0 N/A
Appendix A Understood and Comply
Appendix B Understood and Comply
Appendix C See response to 2.4.6
Appendix D Understood and Comply
Appendix E Understood and Comply
Appendix F Understood and Comply
Appendix G Understood and Comply
Appendix H Understood and Comply
Appendix I Understood and Comply
Statement of Work 1 - 8 Understood and Comply
Exhibit D
<PAGE>
OCSO-IWS Agreement: Page 75
Statement of Work 9 ImageWare supplies and supports IBM Hardware
Statement of Work 10 ImageWare Software has NOT included in the response maintenance
personnel to be on-site 24 hours a day 7 days a week. Maintenance
is by phone 24 hours a day 7 days a week. An 800 number is available
24 hours a day 7 days a week with no answering service.
Statement of Work 11, 12 Understood and Comply
Statement of Work 14 Understood and Comply
Phase 1 Deliverables 1-3 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 1 Deliverables 4-6 Understood and Comply
Phase 1 Deliverables 7 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 1 Deliverables 8-10 Understood and Comply
Phase 1 Deliverables 11-29 Understood and Comply
Phase 2 Deliverables 1 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 2 Deliverables 2-4 Understood and Comply
Phase 2 Deliverables 5 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 2 Deliverables 6-12 Understood and Comply
Phase 3 Deliverables 1 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 3 Deliverables 2 Understood and Comply
Phase 3 Deliverables 3-5 The original quote includes 2 classes (a user class and a SA class)
per site, per phase.
Phase 3 Deliverables 6-12 Understood and Comply
</TABLE>
Exhibit D
<PAGE>
4/20/99 Revision 7/28/99 OCSO-IWS Agreement:Page 76
EXHIBIT E - IMAGEWARE PROPOSAL, PRICING AND DELIVERABLES
<TABLE>
<CAPTION>
DESCRIPTION QTY UNIT EXT TOTAL
----------- --- ---- --- -----
<S> <C> <C> <C> <C>
IBM Netfinity 5500 Pentium II 450MHz/512KB L2,256MB
ECC(R), OPEN, 32X, PCI/ISA 1 $8,031.15 $ 8,031.15
(Std) 10/100 PCI Ethernet
(Std) 2-Drop 16-bit SCSI Internal Cable
(Std) 32X Max IDE CD-ROM Drive
(Std) 450/100 MHz Pentium II Processor with 512KB ECC L2 Cache
(Std) IBM 1.44 MB 3.5-inch Diskette Drive
(Std) IBM 104-key Keyboard (Stealth Grey)
(Std) Integrated IDE Controller
(Std) Integrated PCI Ultra SCSI RAID Controller - dual channel
(Std) Mouse Stealth Grey
(Std) Netfinity 400W Hot-Swap Power Supply
(Std) Netfinity NetBAY3
(Std) Processor Complex Card
(Std) S3 Trio64V2 Graphics - 1MB SGRAM
(Std) Systems Management Processor
IBM 20/40GB DLT Internal SCSI Tape Drive (FH) 1 $3,172.50 $ 3,172.50
IBM Netfinity 400W Hot-Swap Redundant Power Supply II 1 $ 810.00 $ 810.00
IBM Netfinity 256MB SDRAM ECC RDIMM 1 $1,282.50 $ 1,282.50
Netfinity 18.2GB Wide Ultra SCSI SCA-2 SL HDD 6 $2,023.65 $12,141.90
450/100MHz Pentium II Processor with 512KB ECC L2 Cache 1 $1,618.65 $ 1,618.65
G74 - 17(15.9) in. Color Monitor, 69 KHz, Stealth Gray 1 $ 476.55 $ 476.55
OBI External V.34 Data/Fax Modem 2 $ 496.80 $ 993.60
Smart-UPS 1400-17 Min Runtime 1 $ 793.80 $ 793.80
SUBTOTAL $29,320.65
-----------------------------------------------------------------------------------------------------------------------
CAPTURE HARDWARE
PC 300PL Pentium II 350 MHz
MMX/512KB, 64MB, 6.4GB, S3Trio, 4MB, 32X, 16bit, NT 6 $1,869.75 $11,218.50
(Std) IBM 6.4GB EIDE Hard Drive
(Std) 10/100 PCI Ethernet WOL
(Std) 16-bit ISA Crystal Audio Integrated
(Std) 350/100MHz MMX Pentium II Processor with 512KB Pipeline
B
(Std) 4MB Integrated SGRAM Video Memory
(Std) 64MB 60ns NP SDRAM DIMM
(Std) CD-ROM Drive Internal 32X Max (Variable Speed)
(Std) IBM 1.44MB 3.5-inch Diskette Drive
(Std) IBM 104-key Rubber Dome Keyboard
(Std) Integrated IDE Controller
(Std) S3 Trio3D AGP Graphics Integrated
G74 - 17(15.9) in. Color Monitor, 69 KHz, Pearl White 6 $ 452.25 $ 2,713.50
SUBTOTAL $13,932.00
-----------------------------------------------------------------------------------------------------------------------
CAMERA SUB-SYSTEMS
Hitachi KP-D50 Camera, NIST standards (single chip) 3 $1,471.50 $ 4,414.50
Computar Lens 3 $1,147.50 $ 3,442.50
3 point Lighting system 0 $1,343.25 $ 0.00
Pan and Tilt Camera mount 3 $1,620.00 $ 4,860.00
Reflective Pedestal 0 $ 924.75 $ 0.00
Cable bundle 3 $ 202.50 $ 607.50
NIST compliance capture software 3 $1,500.00 $ 4,500.00
Capture Card MVPro 3 $ 904.50 $ 2,713.50
Power Supply (Single Chip) 3 $ 67.50 $ 202.50
SUBTOTAL $20,740.50
-----------------------------------------------------------------------------------------------------------------------
INVESTIGATIVE HARDWARE
PC 300PL Pentium II 350MHz
MMX/512KB, 64MB, 6.4GB, S3Trio, 4MB, 32X, 16bit, NT 12 $1,869.75 $22,437.00
(Std) IBM 6.4GB EIDE Hard Drive
(Std) 10/100 PCI Ethernet WOL
(Std) 16-bit ISA Crystal Audio Integrated
</TABLE>
Exhibit E
<PAGE>
4/20/99 Revision 7/28/99 OCSO-IWS Agreement:Page 77
<TABLE>
<S> <C> <C> <C> <C>
(Std) 350/100 MHz MMX Pentium II Processor with 512KB Pipeline
B
(Std) 4MB Integrated SGRAM Video Memory
(Std) 64MB 60ns NP SDRAM DIMM
(Std) CD-ROM Drive Internal 32X Max (Variable Speed)
(Std) IBM 1.44MB 3.5-inch Diskette Drive
(Std) IBM 104-key Rubber Dome Keyboard
(Std) Integrated IDE Controller
(Std) S3 Trio3D AGP Graphics Integrated
G74 - 17(15.9) in. Color Monitor, 69KHz, Pearl White 12 $ 452.25 $ 5,427.00
SUBTOTAL $ 27,864.00
------------------------------------------------------------------------------------------------------------------------
SOFTWARE
CCS Investigative Display Software (Full) 12 $ 6,750.00 $ 81,000.00
CCS Capture Software 6 $10,000.00 $ 60,000.00
Investigative Mugbook 25 $ 500.00 $ 12,500.00
SUBTOTAL $153,500.00
------------------------------------------------------------------------------------------------------------------------
PRINTERS
Atlantek ID card Printer 1 $ 7,418.25 $ 7,418.25
Epson Stylus 850, color, 1440X720DPI 13 $ 476.55 $ 6,195.15
HP Laserjet B&W, 6P, 600DPI, 8PPM 6 $ 1,140.00 $ 6,840.00
SUBTOTAL $ 20,453.40
------------------------------------------------------------------------------------------------------------------------
MISC HARDWARE
Wristband System (Total) 3 $ 1,875.00 $ 5,625.00
SUBTOTAL $ 5,625.00
------------------------------------------------------------------------------------------------------------------------
SCANNERS
Epson 800 Executive Scanner w/SCSI card 3 $ 846.45 $ 2,539.35
SUBTOTAL $ 2,539.35
------------------------------------------------------------------------------------------------------------------------
FACE ID SOFTWARTE AND HARDWARE
Face ID Client Software 1 $15,000.00 $ 15,000.00
Face ID Server Software 1 $60,248.00 $ 60,248.00
Swarm 450 MHz - 1GB RAM Processor 1 $12,285.00 $ 12,285.00
Additional 1 GB RAM 1 $ 5,400.00 $ 5,400.00
Additional Processor 1 $ 4,050.00 $ 4,050.00
SUBTOTAL $ 96,983.00
------------------------------------------------------------------------------------------------------------------------
ADDITIONAL SOFTWARE AND HARDWARE
Suspect ID 1st License 1 $ 5,000.00 $ 5,000.00
Vehicle ID 1st License 1 $ 1,500.00 $ 1,500.00
Vehicle ID Each Additional License 10 $ 750.00 $ 7,500.00
SUBTOTAL $ 14,000.00
------------------------------------------------------------------------------------------------------------------------
TOTAL HARDWARE/SOFTWARE $384,957.90
------------------------------------------------------------------------------------------------------------------------
------------------------------------------------------------------------------------------------------------------------
SERVICES
Database Customization 104 $ 900.00 $ 93,600.00
Conversion of Images and line-ups 689000 $ 0.20 $137,800.00
SUBTOTAL $231,400.00
------------------------------------------------------------------------------------------------------------------------
LICENSES
5-User Windows NT Server License #606670 1 $ 687.23 $ 687.23
Additional Windows NT Server License #794840 1 $ 30.43 $ 30.43
SQL (20 User) 1 $ 5,590.00 $ 5,590.00
SUBTOTAL $ 6,307.66
------------------------------------------------------------------------------------------------------------------------
</TABLE>
Exhibit E
<PAGE>
4/20/99 Revision 7/28/99 OCSO-IWS Agreement:Page 78
<TABLE>
<S> <C> <C> <C> <C>
Shipping/Handling/Installation $ 46,194.95 $ 46,194.95
Training 4 $ 750.00 $ 3,000.00 $ 3,000.00
SUBTOTAL BEFORE DISCOUNTS $671,860.51
------------------------------------------------------------------------------------------------------------------------
AGENCY DISCOUNT
Investigative Mugbook $ 12,500.00
Database Customization $ 46,800.00
Conversion of Images and line-ups $137,800.00
Face ID server $ 32,000.00
DISCOUNT SUBTOTAL $229,100.00
------------------------------------------------------------------------------------------------------------------------
PROJECT SUBTOTAL $442,760.51
------------------------------------------------------------------------------------------------------------------------
Preventive Maintenance and Customer Support (Year 1) $ 51,969.32
PROJECT FINAL TOTAL $494,729.82
------------------------------------------------------------------------------------------------------------------------
OPTIONAL SOFTWARE
Face ID Client Software $15,000.00
Suspect ID Each Additional License $ 2,500.00
Crime Lab 1st License $ 1,200.00
Crime Lab Each Additional License $ 600.00
Vehicle ID Each Additional License $ 750.00
------------------------------------------------------------------------------------------------------------------------
MEDIA AND CONSUMABLES (SUBJECT TO CHANGE)
30 Mil PVC Card, 500 cards per box $ 85.00
Card Cleaner Tape, one roll for 1000 cards $ 16.00
1Mil Poly Over laminate, 150 per roll $ 44.00
Ribbon, color/black front, back resin, for 500 cards $ 175.00
Ribbon, black, for 500 cards $ 87.50
Epson black ink cartridge $ 28.50
Epson color ink cartridge $ 28.25
Epson Photo quality paper, 4X6, 20 sheets $ 6.85
Epson Photo quality paper, 8.5X11, 20 sheets $ 12.75
HP Toner cartridge $ 85.50
Wristbands, 500 per box $ 220.00
MAINTENANCE AND CUSTOMER SUPPORT
Year 2 $69,292.42
Year 3 $69,292.42
Year 4 $69,292.42
Year 5 $69,292.42
</TABLE>
<PAGE>
OCSO-IWS Agreement: Page 79
EXHIBIT F - STATEMENT OF WORK
IMAGEWARE AND OCSO RESPONSIBILITIES
This document identifies the product to be delivered and specifies work to be
performed by the Contractor during the upgrade of the current ForceField System
as well as outlines those tasks which are the responsibility of Orange County
Sheriff's Department.
TECHNICAL OVERVIEW
The purpose of the Crime Capture System upgrade is to provide a method for
capturing digital images and data in a NT based digital mugshot system. Upon
completion of the install, the new system will meet all NIST standards, will be
Y2K compliant and will capture images in a standard jpg format.
I. WORK TO BE COMPLETED BY IMAGEWARE
1. Server configuration and installation
2. Installation of capture hardware and software
3. Installation of investigative hardware and software
4. Installation of printers
5. Installation of wristband making subsystems
6. Conversion of current images and data
7. Development of interconnects
8. Custom requests as outlined in the functional specifications document
9. Training
II. HARDWAARE/SOFTWARE
ImageWare will provide all software for the upgrade in addition to the hardware
listed below: (See Exhibit B)
1. Capture PC's
2. Investigative PC's
3. NT Server
4. Camera Subsystems
5. Pan and Tilt devices
6. Mugbook, Investigative and Capture software licenses
7. Printers
8. Scanner
9. Sybase and NT licenses
III. INTEGRATION AND TEST
ImageWare will configure, integrate, install and test all hardware and software
prior to System Acceptance and Testing.
IV. DATA CONVERSION
All data and images in the current ForceField system will be converted and
transferred to the CCS system.
V. INTERCONNECTS
ImageWare is responsible for porting over to CCS any current interconnects as
identified in the Requirements Document, Exhibit A.
Exhibit F
<PAGE>
OCSO-IWS Agreement: Page 80
VI. TRAINING
ImageWare will provide training. See, Crime Capture System, Exhibit C
VII. DOCUMENTATION
ImageWare will provide one manual per capture and per investigative station.
VIII. RESPONSIBILITIES OF ORANGE COUNTY SHERIFF'S OFFICE
1. Network connections
2. Sites must be clean and ready for installation
3. Phone lines
4. Personnel available for technical questions
5. Provide specifications on interconnects
6. Proper electrical availability
7. Space and tables for computers and printers
8. IP addresses
Exhibit F
<PAGE>
OCSO-IWS Agreement: Page 81
EXHIBIT G - INITIAL PROJECT SCHEDULE
The purpose of this document is to define the sequence of events and describe
the installation process for the upgrade of ForceField.
I. PROJECT MANAGEMENT
The program management effort will ensure compliance with requirements
pertaining to overall project management, configuration management,
installation management, quality assurance and technical deliveries in
accordance with the Requirements Document, Exhibit A.
II. PROJECT MANAGERS
ImageWare Software,Inc. and Orange County Sheriff's Office will each appoint
one project manager who will act as the liason for each party. The project
manager's responsibilities are outlined in section I. of this document.
III. PROJECT SEQUENCE OF EVENTS
1. Partial payment due
2. Kick off meeting to cover the following: (2 Days)
a. Site Surveys
b. Interconnect reviews
c. CCS customization reviews
d. Implementation Schedule
3. Interconnect Development (21 Days)
4. CCS Customization (21 Days)
5. Data Conversion (5 Days)
6. Equipment Orders (5 Days)
7. System Configuration (7 Days)
8. System Installation (10 Days)
9. CCS Training (5 Days)
10. System Acceptance Testing (30 Days)
Exhibit G
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 1
Agreement No: IWS99001
SOFTWARE ESCROW AGREEMENT
MULTI USER PLAN
This Agreement is effective ___________, 19____ among Lincoln-Parry
SoftEscrow, Inc., (hereinafter known as "Trustee"), a company with principal
offices located at 400 Inverness Drive, Suite 200, Englewood, CO 80112,
ImageWare Software Incorporated (hereinafter known as "Licensor"), a
Corporation, with principal offices located at 10883 Thornmint, San Diego, CA
92127 and any additional party, (herinafter known as "Licensee"), signing the
Acceptance Form attached to this Agreement, reference herein as "Attachment
1" and incorporated herein by this reference.
WHEREAS the Licensor carries on the business of licensing computer
software and is desirous of making available severally to certain of its
customers, each herein called the Licensee the benefits contemplated by this
agreement, and ;
WHEREAS the Licensor has granted or shall grant to the Licensee the
right to use certain computer programs in object form and has agreed or shall
agree to support the programs but wishes to maintain their confidentiality as
trade secrets, and;
WHEREAS the Licensee is desirous of being assured that the source code,
documentation and related materials for such programs will be made available
to it for the purposes of self support if certain events named herein occur;
THEREFORE the parties agree as follows:
1. ESCROW MATERIALS
Depositor shall deliver to the Trustee a sealed package containing
magnetic tapes, disks, disk packs, or other forms of media, in machine
readable form, and the written documentation prepared in connection
therewith, and any subsequent updates or changes thereto (the "Deposit
Materials") for the computer software products (the "System(s)"), all as
identified from time to time on Exhibit A hereto. Deposit Materials shall
consist of the source code magnetically or optically stored, and such
supporting documentation and related materials as are necessary for a
reasonably competent programmer to routinely maintain and modify such code.
2. BENEFICIARIES
All Licensees of the System shall seperately become a beneficiary
hereunder upon the signing by the Licensee and Licensor of the Acceptance
Form attached to this Agreement. Amendments introduced in the Acceptance
Form by the agreement of Licensor and Licensee will supersede any
provisions of this Software Escrow Agreement, providing that said
amendments do not modify the rights of the Trustee.
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 2
Agreement No: IWS99001
3. DELIVERY AND CERTIFICATION
The following procedure shall be adopted for the presentation and
certification of the Deposit Materials into escrow.
(a) Within 10 days after the signing of this agreement by both
parties, the Trustee shall supply to the Licensor an appropriate sized
container which is capable of being sealed and in which the Deposist
Materials shall be stored.
(b) The Licensor shall thereupon deposit the Deposit Materials into
the said container, identifying it by name and release number, and shall
certify as to the authenticity of the contents in the sealed container on
the form supplied by the Trustee.
(c) The Licensor shall seal the container and shall deliver it to
the Trustee to hold in accordance with the terms of this agreement.
(d) The Licensor will deposit new releases into escrow, and the
Trustee shall retain the latest such deposits and shall return earlier
deposits to the Licensor.
(e) The Trustee shall hold the container in its sealed state and
shall not open, cause or permit it to be opened under any circumstances
whatsoever except as may be permitted under this agreement or amendments
thereto.
4. EVENTS CAUSING RELEASE
The Deposit Materials shall be held in escrow by the Trustee until
the earliest of the following events:
(a) A cessation of the use of the System by the Licensee and the
termination or expiration of its program license agreement with the
Licensor, or the termination or expiration caused or permitted by the
Licensee of the System maintenance and support services portion of the
said program license agreement.
(b) A termination of this agreement by consent of the Licensor and
Licensee, or the Licensee alone.
(c) The occurrence of any of the following events, and provided in
all events that the Licensor has not made suitable alternate arrangements
for the continued supplying of maintenance of the System:
(1) A petition in bankruptcy, or an assignment for the benefit of
creditors of the Licensor is filed by the Licensor, or a third party
against the Licensor and is not dismissed within 30 days of its filing;
(2) A cessation of normal business operations by the Licensor during
the term of this agreement;
(3) A failure or refusal by the Licensor to provide the System
maintenance and support services required of it under its program license
agreement with the Licensee, which failure has been preceded by a notice
in writing to the Licensor that its continued default would cause the
Licensee to invoke its rights under this agreement fifteen (15) days after
the date of the said notice;
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 3
Agreement No: IWS99001
5. RETURN TO LICENSOR
The Trustee shall deliver the Deposit Materials back to the Licensor if
any of the events named in paragraph 4(a) or 4(b) occurs before any of the
events named in paragraph 4(c), provided that a Termination Notice in the
form set out in Schedule A and signed by the Licensor and the Licensee has
been delivered to the Trustee along with the balance of any fees and charges
that are due, and further provided that no other Licensee is a beneficiary
under this agreement at the time.
6. DELIVERY TO LICENSEE
The Trustee shall deliver a copy of the Deposit Materials to the Licensee
if any of the events named in paragraph 4(c) occur before any of the events
named in paragraphs 4(a) or 4(b), provided that the procedure set out below
has been followed and the conditions met.
(a) The Licensee has delivered to the Trustee a written request for the
release of the Deposit Materials, accompanied by a sworn affidavit in a form
satisfactory to the Trustee from a senior officer of the Licensee stating the
particulars of the reasons for its request.
(b) A copy of the request and affidavit have been delivered by the
Trustee to the Licensor, and the Licensor has received at least the notice
period named in paragraph 4(c)(3).
(c) No dispute in writing has been received from the Licensor by the
Trustee within ten (10) days of the Licensor's receipt of the Licensee's
request and affidavit.
(d) The Licensee has signed a non disclosure covenant in the form set
out in Exhibit B and delivered it to the Trustee.
(e) All outstanding charges under this agreement have been paid to the
Trustee, and the Licensee has paid copying and delivering costs incurred by
the Trustee.
7. DISPUTES AND ARBITRATION
If the Licensor enters a dispute as contemplated by paragraph 6(c) then
the procedure set out below shall be followed before the Deposit Materials is
delivered to the Licensee.
(a) The Licensor and Licensee shal within ten (10) days after the
entering of a dispute name an arbitrator to decide whether the Licensee is
entitled to receive the Deposit Materials. If they are unable to agree upon
the selection of an arbitrator then the Trustee shall make the said
selection.
(b) The arbitration shall otherwise be conducted in San Diego,
California in accordance with the Rules of the American Arbitration
Association and the Trustee shall immediately upon the expiry of any appeal
period carry out the decision of the arbitration.
8. VERIFICATION PROCEDURE
In order to verify the authenticity of the contents of any container
deposited by the
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 4
Agreement No: IWS99001
Licensor and being held in escrow the Licensee may at any time call for its
inspection in the manner and subject to the conditions below.
(a) The Licensee shall notify the Licensor and the Trustee in writing of
its demand to inspect the contents of a container, and such notification
shall be made at least 30 days in advance of the date appointed for such
inspection.
(b) The Trustee shall appoint the location for such inspection.
(c) The Trustee shall attend at the appointed time and place and shall
thereat produce the sealed container in question.
(d) The contents of the container shall be removed and inspected by the
Licensee and a determination made as to whether they are as purported by the
Licensor on its certificate.
(e) If the contents are determined to be as purported, they will be
resealed and returned to the Trustee to continue to hold in escrow. The
Licensee shall pay all costs associated with the inspection, including
machine time, operating personnel, travel, food, lodging and a reasonable per
diem fee for the attendance of all the parties attending at the inspection.
(f) If the contents of the container are determined not to be as
purported, then Licensor shall pay all of the costs named in sub paragraph
(e) and shall also forthwith deliver to the Trustee a copy of the authentic
software as purported on the Licensor's certification, and the Licensee may
first verify that the same are authentic.
9. DUTIES OF TRUSTEE
(a) The Trustee shall store the sealed containers in a safe and
secure location of its own choosing.
(b) The Licensor may direct the Trustee to store the sealed
containers in a location selected by the Licensor, in which event the Trustee
shall comply with such direction provided that access to the location is
under the Trustee's control and that any additional costs incurred by the
Trustee in using the site are paid by the Licensor.
(c) The Licensor represents that Deposit Materials do not require any
storage conditions other than office environment conditions.
(d) The Trustee shall exercise reasonable judgment in the handling of
the Deposit Materials in the event of a dispute and shall not be liable to
either party except for grossly or deliberately negligent conduct.
10. FEES, CHARGES AND TERM
The Licensor shall pay to the Trustee the following fees and charges:
(a) An annual fee of $500.00 US payable upon execution by the
Licensor of this Agreement and on each anniverary date thereafter unless
earlier terminated by either party.
(b) This agreement shall continue thereafter on a yearly basis
unless terminated by either party by giving the other at least ninety (90)
days written notice prior to any anniversary date, and provided that all
named beneficiaries have either ceased to hold a use license for the System
or have consented to the termination of this agreement by signing the
Termination Notice attached to this Agreement, reference herein as
"Attachment 2" and incorporated herein by this reference.
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 5
Agreement No: IWS99001
(c) A fee of $50.00 US per container per year or part year for each
container in excess of one being held by the Trustee at any given time
payable on the anniversary date of this agreement.
(d) A fee of $25.00 US per written notice delivered by the Trustee
under paragraph 6(b).
(e) A charge representing all expenses incurred by the Trustee for
media, copying, shipping, delivery, and special storage requested by the
Licensor payable on receipt of account.
(f) The term of this agreement shall continue so long as any
beneficiary has rights under it.
11. DEFAULT IN PAYMENT
In the event of non-payment of any fees invoiced by the Trustee, the Trustee
shall give notice of non-payment of any fee due and payable hereunder to the
Licensor and, in such an event, the Licensor shall have the right to pay the
unpaid fee within ninety (90) days after receipt of notice from the Trustee. If
Licensor fails to pay in full all fees due during such ninety (90) day period,
the Trustee shall give notice of non-payment of any fee due and payable
hereunder to the Licensee and, in such event, the Licensee shall have the right
to pay the unpaid fee within ten (10) days of receipt of such notice from the
Trustee. Upon payment of the unpaid fee by either the Licensor or Licensee, as
the case may be, this Agreement shall continue in full force and effect until
the end of the applicable term. Failure to pay the unpaid fee by both Licensor
and Licensee shall result in termination of this Agreement. In such event the
Trustee shall return the Deposit Materials to the Licensor.
The remedies above do not exclude any other remedies that are otherwise
available to the Trustee.
12. INSPECTION
For the purpose of insuring that any sealed container delivered to and
held by the Trustee under this agreement remains in a sealed state, either the
Licensor or the Licensee may at any time demand to inspect such container at the
offices of the Trustee, and the Trustee shall produce such container on a timely
basis for inspection.
13. NOTICES
Any notice required to be given in writing under this agreement shall
be given by prepaid certified or registered post, return receipt requested, to
the respective addresses above first mentioned or to such other addresses as the
parties may from time to time direct.
14. TITLE
Title to the Deposit Materials shall remain in the Licensor either in
its own right or as agent for the owner. The Trustee shall have title to the
physical storage medium but not to the Deposit Materials residing on it.
<PAGE>
OCSO-IWS Agreement, Exhibit I: Page 6
Agreement No: IWS99001
15. GOVERNING LAW
This agreement shall be governed in accordance with the laws of the
State of California without giving effect to its conflict of laws provisions.
16. ENUREMENT
This agreement shall be binding upon and inure to the benefit of
parties and the beneficiaries named by the Licensor and the assignees of each of
them. This agreement may not be assigned by the Trustee without the prior
written consent of the Licensor.
17. ENTIRE AGREEMENT
This Agreement, which includes the Acceptance Form and the Exhibits
described herein, embodies the entire understanding among all of the parties
with respect to its subject matter and supersedes all previous
communications, representations or understandings, either oral or written.
The Trustee is not a party to the License Agreement between Licensor and
Licensee and has no knowledge of any of the terms or provisions of any such
License Agreement. Trustee's only obligations to Licensor or Licensee are as
set forth in this Agreement. No amendment or modification of this Agreement
shall be valid or binding unless signed by all the parties hereto.
IN WITNESS WHEREOF the parties have by their representatives so
authorized executed this agreement to go into force on the date below first
mentioned.
----------------------------------- --------------------------------------
Lincoln-Parry SoftEscrow, Inc. ImageWare Software, Inc.
By: By:
-------------------------------- -----------------------------------
Title: Title:
----------------------------- --------------------------------
Date: Date:
------------------------------ ---------------------------------
<PAGE>
OCSO-IWS Agreement, Exhibit I,A: Page 1
Agreement No: IWS99001
EXHIBIT A - LIST OF ESCROW MATERIALS
A1. PRODUCT NAME:
Version #:
Prepared/Confirmed by:
----------------------------------------------------------
Title: Date:
------------------- ------------------------------------------------
Signature:
-------------------------------------
Type of deposit:
Initial Deposit
----
Update Deposit to replace current deposits
----
ITEMS DEPOSITED:
--------------------------------------------------------------------------------
Label Media Type Description of Material Operating Hardware
System Platform
--------------------------------------------------------------------------------
-
--------------------------------------------------------------------------------
-
--------------------------------------------------------------------------------
A2. PRODUCT NAME:
Prepared/Confirmed by:
----------------------------------------------------------
Title Date:
--------------------- ------------------------------------------
Signature:
----------------------------
Type of deposit:
Initial Deposit
----
Update Deposit to replace current deposits
----
ITEMS DEPOSITED:
--------------------------------------------------------------------------------
Label Media Type Description of Material Operating Hardware
System Platform
--------------------------------------------------------------------------------
-
--------------------------------------------------------------------------------
-
--------------------------------------------------------------------------------
<PAGE>
OCSO-IWS Agreement, Exhibit I,1: Page 1
Agreement No: IWS99001/001
ATTACHMENT 1 - ACCEPTANCE FORM
Image Ware Software Inc. and Lincoln-Parry SoftEscrow Inc., hereby
acknowledge that _________ is a Beneficiary referred to in the Software
Escrow Agreement number _______, effective _______, 19 ___ with Lincoln-Parry
SoftEscrow as the Trustee and ImageWare Software Incorporated as the
Licensor. Licensee hereby agrees to be bound by all provisions of such
Agreement when in conformity with the following provisions specifically
agreed by Licensor and Licensee.
The Trustee shall provide a copy of the server source code for the
application software to the Licensee for its use as backup in case Licensor
enters bankruptcy, ceases to do business or fails to pay trustee fees.
If Licensor enters bankruptcy or ceases to do business, Licensee shall have
the non-exclusive, non-transferable right to use and modify the source code
solely for the purpose of fulfilling Licensor's obligations under the
OCSO-IWS Procurement Agreement No: __________ and any related software
support agreement then in force covering the application software. Licensee
understands and agrees that receipt of such source code will not result in
conveyance of its title to Licensee, and all ownership interests and
proprietary rights in said source code shall remain vested exclusively in
Licensor. Licensee's modifications shall not reduce Licensor's ownership of
the application software. Accordingly, all of such source code shall be
retained in confidence and shall not be transferred, disclosed, or revealed
in whole or in part to any third party, unless required by law. Licensee
shall not use the source code to provide support services to persons or
entities other than Licensee's internal users or for any other purpose not
specified herein. Licensee's receipt of the source code shall not be
construed to enlarge or alter in any way the terms of the license under which
the use of the application software was originally acquired by Licensee.
In the event Licensor and Licensee are unable to resolve any matter through
discussions, they agree to resolve the matter through mediation in Florida
according to Florida law.
The Licensee's rights under this Agreement shall relate to the Deposit Materials
in those container(s) held by the Trustee for which the Licensee has a valid
license agreement that is not in arrears or otherwise in default, at such time
as those rights are exercised.
Programs of the software licensed by the Licensee:
1.
<PAGE>
OCSO-IWS Agreement, Exhibit I,1: Page 2
Agreement No: IWS99001/001
Notices and communications to Licensee Company Name:
-----------------------
should be addressed to: Address:
----------------------------
----------------------------
----------------------------
Designated Contact:
-----------------
Telephone:
--------------------------
Fascimilie:
-------------------------
In Witness Whereof, the Licensor and Licensee, have by their representatives so
authorized executed this agreement to go into force on the date first below
written.
-------------------------------- --------------------------------------------
Licensee Licensor
By: By:
---------------------- ----------------------
Title: Name:
-------------------- --------------------
Date: Title:
-------------------- --------------------
Date:
--------------------
Received by Lincoln-Parry, SoftEscrow, Inc.
-------------------------------------------
By:
----------------------
Name:
--------------------
Title:
--------------------
Date:
--------------------
<PAGE>
OCSO-IWS Agreement, Exhibit I,B: Page 1
Agreement No: IWS99001/001
EXHIBIT B - NON DISCLOSURE COVENANT
TO: ImageWare Software Inc. Date:
(Licensor)
WHEREAS the Licensor and the Licensee are parties to a Software Escrow
Agreement bearing No. and date
pursuant to which the Deposit Materials therein shall be released to the
Licensee by the Trustee, and;
WHEREAS a prior condition of such release is set out in paragraph 6(d)
of the said agreement, namely that the Licensee must first execute this form
of non disclosure covenant and deliver it to the Trustee;
THEREFORE the Licensee covenants as follows for the benefit of the
Licensor:
1. To hold the Deposit Materials in the strictest of confidence, recognizing
that it is a valuable trade secret of the Licensor and that its improper
disclosure will cause substantial and irreparable injury to the Licensor.
2. To restrict the use of the Deposit Materials solely and exclusively for
the purpose of supporting and developing the Licensee's own installation and
for no other purpose whatsoever.
3. To restrict disclosure of the Deposit Materials or any part thereof to
only those of the Licensee's employees or agents who have a bona fide need to
know, and who have received written notice of the confidential nature of the
Deposit Materials and have agreed to abide by these restrictions.
4. Not to make any copy (other than for back up), derivation, translation or
imitation of the Deposit Materials, or to use any of its algorithms, designs
or architecture in producing another program.
5. To fully observe and perform all other obligations which may bind the
Licensee under any other agreement which exist between it and the Licensor.
---------------------------------
Licensee
<PAGE>
OCSO-IWS Agreement, Exhibit I,2: Page 1
Agreement No: IWS99001/001
ATTACHMENT 2 - TERMINATION NOTICE
TO: Lincoln-Parry SoftEscrow, Inc. Date:
400 Inverness Drive South
Suite 200
Englewood, CO 80112
TAKE NOTICE THAT the Licensor and the Licensee being parties to a
Software Escrow Agreement bearing No. and date do
hereby terminate the said agreement as of the date of this notice and direct
you to deliver the Deposit Materials thereunder held by you to the Licensor
forthwith.
-------------------------- ------------------------
Licensor Licensee
<PAGE>
OCSO-IWS Agreement: Page 82
EXHIBIT J - SYSTEM ACCEPTANCE TESTING
J.1 SYSTEM ACCEPTANCE TESTING (SAT)
The SAT will take place after the installation of all hardware and software
and the SELLER has certified the System installation completed and ready for
testing. OCSO will conduct the SAT. The SAT team will utilize all capture and
display stations to capture live images and to make sufficient inquires of
the system to measure its conformance and compatibility with the following:
J.1.2 The booking, employee or missing persons transaction will result in a
transfer of data between interconnects and the CCS computer System. The CCS
must also allow for the manually enter of and or updating of all fields
listed in the Functional Specification document, Exhibit A: Appendix D for
the booking fields, Appendix G for the personnel fields and Appendix H for
missing person fields.
J.1.3 Each capture station must capture, display, and print images in color
and black and white. Format and size must be to Buyer's current
specifications and designs.
J.1.4 Any black and white or color print must be printed within two (2)
minutes.
J.1.5 Each investigative station must be able to display a minimum of 25
color full-face images at one time.
J.1.6 Each capture station or investigative station must be able to display
images with/without the demographic information displayed or just with the
jail number.
J.1.7 Each investigative station must be able to access the database using
name or booking number, and display the proper image and data within 15
seconds or less.
J.1.8 Each investigative station must be able to generate and display photo
line-ups. The line-ups must be able to be recalled by suspect name, or
line-up identification number. The identification number must appear on
every copy of the line-up that is generated and printed. Historical photo
lineups must be able to be recalled by the ForceField (historical) line-up
identification numbers.
J.1.9 Each scanner must be able to scan photographs, books into the
permanent database from which they can be displayed and printed from any
investigative station.
J.1.10 The system must generate all color identification cards currently in
the ForceField system. It must also be able to print all black and white
formats currently used in the ForceField system.
J.1.11 The System's training mode must be accessible from any capture or
investigative station and must not effect on-line data nor interfere with
other stations on the system.
J.1.12 The System must be able to seal, expunge, or delete any recorded
image and associated data. Any sealed image must be able to be unsealed and
demographic data must be able to be updated.
J.1.13 The System must automatically log it self off after 10 minutes of no
operator use.
J.1.14 An audit trail must be produced at the conclusion of the SAT.
J.1.15 The System must allow for the interface to other Law Enforcement
agencies that purchase the Crimes Capture System.
J.1.16 Systems Integration testing. All of the interfaces described in the
Functional Specification Rev. 4 with the DEC/Alpha computer must be tested.
Exhibit J
<PAGE>
OCSO-IWS Agreement: Page 83
J.1.17 Standalone testing. The system must be tested to ensure booking
images can be captured when:
a. The ImageWare server(s) are down
b. The power is completely out via digital camera
J.1.18 The system must be tested to ensure that all historical images, photo
lineups, and identification card images have been added to the system and
that they can be retrieved and printed.
J.1.19 The system must be tested to ensure that it can archive all images
including the historical images.
J.1.20 The system must be tested to ensure the uninterrupted power source is
operational.
J.1.21 The system must be tested to ensure wristbands can be made with
barcode 39 and that wristbands can be duplicated.
J.1.22 The system must be tested to make sure it can print 3"X 5" and
8.5"X 11" jail cards.
J.1.23 The system must be tested to make sure that multiple names and
aliases can be consolidated into a folder and can be retrieved as such.
J.1.24 The system must be tested to ensure that the flags in section 2.4.6
are displayed in one of the user definable fields on the screen. The data
will display in bold red font.
J.1.25 The system must be tested to ensure that all
input/output/transmission requirements are functional as described in section
2.5 of the functional specification (printing, faxing, floppy disks,
scanning, import/export of images, etc.).
J.1.26 The system must be tested to ensure that all reports and bulletins as
described in the functional specification are operational.
J.1.27 The system must be tested to ensure that facial composites can be
created if this function is purchased by the Orange County Sheriff's Office.
J.1.28 The system must be tested to make sure that the facial recognition
function is working for new as well as historical images if purchased by the
Orange County Sheriff's Office.
Exhibit J
<PAGE>
OCSO-IWS Agreement: Page 84
EXHIBIT K - SOFTWARE AND HARDWARE MAINTENANCE AGREEMENT
K.1 TERM.
K.1.1 Initial Term. The initial term of this Agreement shall commence on
the date of Acceptance and shall extend for five (5) years.
K.2 MAINTENANCE SERVICE TO BE PROVIDED.
K.2.1 GENERAL. During the initial term of this Agreement, and any renewal
term thereof, SELLER shall provide to BUYER maintenance service
with respect to the System consisting of (I) Preventive
Maintenance as described in paragraph K.2.2, (ii) Remedial
Maintenance as described in paragraph K.2.3, and (iii) Extra
Services as described in paragraph K.2.4, all in accordance with and
subject to the terms and conditions of this Agreement.
K.2.2 PREVENTIVE MAINTENANCE. Preventive Maintenance shall consist of all
maintenance service, other than Excluded Services as defined in
paragraph K.2.5, performed by SELLER in accordance with a
predetermined schedule and independently of any System Failure, for
the purpose of maintaining the System in good working order.
Preventive Maintenance, which shall require quarterly, semi annual,
and annual maintenance work and shall be performed by SELLER
personnel on normal working days between the hours of 8:00 a.m. and
4:30 p.m. or as otherwise arranged. Pursuant to the provisions of
the SELLER's maintenance manual and in accordance with a schedule
mutually acceptable to BUYER and SELLER, consistent with BUYER's
operating requirements and the specific needs of the System as
determined by SELLER from time to time.
For the purpose of this agreement, Normal Business Hours shall be
from 8:00 a.m. to 4:30 p.m. on working days, i.e. Monday - Friday
except holidays.
K.2.2.a. QUARTERLY MAINTENANCE shall include, but not limited to, SELLER's
personnel performing a quality control check of the system to
assure BUYER that the system is performing at the prescribe
standards for System functionality.
K.2.2.b. SEMI ANNUAL MAINTENANCE shall include the Quarterly Maintenance in
addition, but not limited to, a general cleaning of the system.
K.2.2.c. ANNUAL MAINTENANCE shall include a thorough inspection, cleaning,
hardware alignment, and general system check to preserve image and
system performance quality.
K.2.3 REMEDIAL MAINTENANCE. Remedial Maintenance shall mean all
maintenance, other than Excluded Services, reasonably required as a
result of, and for the purpose of correcting, a System Failure. For
purposes of this Agreement, System Failure shall mean any
malfunction in the System that prevents or materially interferes
with, the accomplishments of any or all of the System intended
functions. Following any identification of any System Failure by
BUYER, and BUYER's completion of the diagnostic checklist and
procedures recommended by SELLER in the User Documentation Set,
BUYER shall provide notification thereof to SELLER.
In the event of any software failure, SELLER shall thereafter make
a good faith effort to cause the appropriate software support
person to respond to the BUYER within 30 minutes of the
notification with an update as to cause and/or possible solutions.
Software support shall be available 24 hours per day 7 days each
week including holidays regardless of the severity of the software
failure.
Exhibit K
<PAGE>
OCSO-IWS Agreement: Page 85
In the event of any hardware failure, SELLER shall thereafter make a
good faith effort to cause an authorized representative of SELLER to
arrive at the location where the System is installed no later than
twenty-four (24) hours following SELLER's receipt of such
notification. SELLER shall from time to time advise BUYER of the
name(s) and location(s) of locally-based SELLER personnel authorized to
receive such notifications and SELLER shall ensure that such personnel
are available to BUYER at all times that the System is
scheduled by BUYER to be in operation. Hardware support shall be
available 7 days per week 24 hours per day for critical items as
defined in PARAGRAPH K.2.3.1, and during normal work days and hours for
non critical items as defined in PARAGRAPH K.2.3.2.
K.2.3.1 CRITICAL ITEMS: All SELLER hardware associated with the Server,
SELLER supplied interfaces, and Capture Stations that prohibit the
BUYER from performing their day to day duties associated with the
capture and storage of mug photo images shall be considered as CRITICAL
ITEMS. The only hardware exception to this paragraph will be the
printers.
K.2.3.2 NON CRITICAL ITEMS: All SELLER supplied hardware items not mentioned
in paragraph K.2.3.1 will be considered non critical items and shall be
repaired during the SELLER's normal work hours. This will include the
printers associated with any capture station and display stations.
K.2.4. EXTRA SERVICES. Extra Services shall consist of any
maintenance services with respect to the System, other than
Preventive Maintenance and Remedial Maintenance, including without
limitation, Excluded Services. SELLER shall be under no firm
obligation to perform any Extra Service but undertakes to make a good
faith effort to render such services to the extent that it is capable
of doing so without substantially interfering with its other
obligations under this Agreement or its obligations to other
customers. If so requested by BUYER, SELLER shall provide a written
estimate of extra charges likely to be incurred or accrued as a
result of the performance of such services, to the extent such
services can be reasonably ascertained in advance.
K.2.5. EXCLUDED SERVICES. For the purpose of this Agreement,
Excluded Services shall be defined as; Any maintenance services
necessary or appropriate in order to correct any System Failure, or
potential failure, attributable in whole or in part to any of the
following factors or any combination thereof.
K.2.5.1 Failure by BUYER to provide or maintain a suitable
installation environment as the System Site in accordance with the
operations documentation, and any other reasonable requirements
thereafter communicated in writing by SELLER to BUYER, including
without limitation, any electrical power, air conditioning, or
humidity control failure or changes to the environment of the System
Site.
K.2.5.2. Use of supplies or materials not approved by the SELLER, or
by the equipment manufacture.
K.2.5.3. Use or attempted use of the System for any purpose other than that
for which it was acquired.
K.2.5.4. Alterations to the System (other than alterations installed by the
SELLER or authorized in writing by the SELLER).
K.2.5.5. Connection of the System by mechanical or electrical means to any
other machine, equipment or device (other than those installed by the
SELLER or authorized in writing by SELLER) other than normal network
connections
K.2.5.6. Removal, transportation or relocation of the System by any person
other than the SELLER, unless authorized by SELLER in writing.
K.2.5.7. Neglect or misuse of the System by BUYER or any third party, except
persons for which the SELLER is responsible under this Agreement.
K.2.5.8 Any other intentional or negligent damage to the System by the BUYER
or third party except for prospective customers of the SELLER for which
SELLER is responsible.
Exhibit K
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OCSO-IWS Agreement: Page 86
K.2.5.9 Any other failure by BUYER to comply with its obligations under this
agreement or the Purchase and License Agreement.
K.2.5.10 Any event of force majeure, or any other cause other than ordinary
use, unless otherwise authorized in writing by the SELLER.
K.2.5.11 Any maintenance services to be performed on any software, hardware
or other item not furnished by SELLER to BUYER or any other work
external to the System by anyone other than the SELLER.
K.2.6 Replacement or Repair. In performing Preventive Maintenance
and Remedial Maintenance, SELLER shall be entitled to exercise
reasonable discretion in determining whether to replace or repair any
malfunctioning item, provided, however, that any such replacement
shall be of equal or better quality and, in the event of a
malfunction of key circuit boards, to be specified by SELLER, a
replacement board will be provided pending completion of repairs on
the defective board.
K.2.7 DIAGNOSTIC SOFTWARE. In order to facilitate rapid analysis of System
Failure involving software, SELLER will provide a trained staff, at
their company location, capable of handling all software failures in
an expedient manner. In addition they will have diagnostic software
for the purpose of identifying the cause of any System Failure,
temporarily patching around the problem if necessary or temporarily
disabling the use of that software module so that the System can be
returned to use for all other activities with only a minor
degradation in operation.
K.2.8 OFF-SITE MAINTENANCE: Any maintenance services required to
be performed under this Agreement which cannot, in the SELLER's
reasonable judgment, be performed effectively at or near the System
Site shall be performed at such other location(s) as SELLER may
determine, at no extra cost to Customer. However, a loaned part(s)
from the SELLER's warehouse must be installed prior to the shipping
of the item(s) being removed for maintenance.
K.2.9 LOG ENTRIES: BUYER shall receive monthly or have access to
all log entries with regards to system failures, and any other
malfunctions, problems, or defects in the System, in accordance with a
format to be provided by SELLER. Upon completion of each Preventive
Maintenance task, Remedial Maintenance task, or Extra Service, SELLER
shall provide a written report to the BUYER of the problem, resolve,
and any equipment replaced. This shall be kept in a binder on site at
each capture station and display station location.
K.2.10 NOTIFICATION: SELLER shall notify BUYER of all routine,
scheduled, unscheduled, and non-routine maintenance completed to the
system. This notification shall include the BUYER's reference number
(if maintenance was a result of a problem call), SELLER's reference
number, point of contact for the maintenance and a description of the
maintenance or correction. Notification will be provided to the
person reporting the problem and/or BUYER's maintenance contact.
K.2.11 DOWN-TIME CREDIT: If SELLER fails to respond to a request
from the user resulting from the total failure of a Critical Item as
defined in paragraph K.2.3.1, the SELLER may be assessed a downtime
credit of $50.00 per hour for every hour thereof that the response
time requirement is exceeded. Any credits resulting from excessive
down-time shall be accounted for and resolved within thirty (30)
calendar days from the date of being incurred. System downtime shall
not include the time that the System is inoperable due to (i)
Scheduled Preventative Maintenance, (ii) equipment cables, wires,
programs or other items, not supplied by SELLER, which are not
rendered inoperable by the System provided by the SELLER, (iii) any
event described in ARTICLE VII, LETTER D (FORCE MAJEURE) of the
Agreement, (iv) BUYER's negligence or knowing misuse of the of the
System, equipment, cables, wires, programs, or other items, or any
other act or omission of BUYER or any third party (other than a
prospective customer of SELLER for which SELLER is responsible under
any other provisions of this Agreement) or (v) BUYER's network
failure or (vi) any travel time, and system and problem analysis
time of up to one (1) hour for software support or six (6) hours for
hardware support beginning when SELLER has received notification of
each separate and unrelated problem as distinguished from a recurring
problem within a 24-hour period.
Exhibit K
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OCSO-IWS Agreement: Page 87
EXHIBIT L - CRIME CAPTURE SYSTEM TRAINING OUTLINE
CRIME CAPTURE SYSTEM TRAINING
Per the original RFP Response and Functional Specifications Document,
IMAGEWARE will provide one day of training per phase for the system
administrator, as well as one day of training per phase for the system users
(Maximum of 15 trainees per session).
CRIME CAPTURE SYSTEM-TM- TRAINING OUTLINE
OPERATOR TRAINING
OBJECTIVE: By the end of the training session, students will know how to
book a suspect, search a database, use the mug book function and create photo
line-ups.
TRAINING OUTLINE:
I. Starting the program 5 minutes
III. New Bookings 120 minutes
a. Adding a New Booking
1. Taking a picture
2. Quality control
b. Searching for Matches
1. Linking Records
2. Unlinking Records
c. Viewing Records
d. Viewing Multiple Bookings
e. Editing and Deleting Records
f. Printing Individual Records
IV. Searching 45 minutes
a. Quick Search
b. Advanced Search
c. Saving a Search
d. Running and Existing Search
e. Deleting and Existing Search
f. Printing Search Results
V. Mug Book 30 minutes
a. Searching for Mugshot
b. Saving a Mug Book
c. Viewing an Existing Mug Book
d. Deleting a Mug Book
VI. Photo Line-up 40 minutes
Exhibit L
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OCSO-IWS Agreement: Page 88
a. Creating a Photo Line-up
b. Saving a Photo Line-up
c. Viewing an Existing Photo Line-up
d. Deleting an Existing Photo Line-up
e. Printing a Photo Line-up
SYSTEM ADMINISTRATOR TRAINING
a. Setting up passwords
b. Defining operator rights
c. Backing up the system
d. Archiving Information
e. Setting Mandatory Fields
f. Customizing Data Pick Lists
Exhibit L
<PAGE>
OCSO-IWS Agreement, Exhibit M: Page 1
EXHIBIT M - OCSO TAX EXEMPTION CERTIFICATE
Exhibit M
<PAGE>
OCSO-IWS Agreement: Page 89
EXHIBIT N - YEAR 2000 WARRANTY AND COMPLIANCE AGREEMENT
ImageWare Software, Inc. hereby certifies that the software products
developed by IMAGEWARE included in the following list are "Millennium
Compliant".
- Crime Capture System-TM-
- Face ID-TM-
- Suspect ID-TM- Version 3.0
- Crime Lab-TM-
- Vehicle ID-Registered Trademark- Version 2.0
For the purpose of this certification a "Millennium Compliant" product is
such that accurately processes date data (including, but not limited to:
calculating, comparing and sequencing dates), from, into and between the
twentieth and twenty-first centuries, the years 1999 and 2000, and leap year
calculations, when used in accordance with its product documentation, and
provided that all other products used in combination with the product
properly exchange data with it.
Exhibit N
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Page 1 of 1
Janice Knight
------------------------------------------------------------------------------
FROM: Carmen Errejon [carmen@iwsinc.com]
SENT: Wednesday, July 28, 1999 3:34 PM
TO: Janice Knight
Cc: Bob Bannan
SUBJECT: Re: email 07/28/99. OCSO contract
Janice,
Please find attached the modified documents:
Exhibit E: was modified to add a viewing station an a color printer.
Appendix A of exhibit A: was modified to add the Professional Standards
station at the following location: 55 W. Pineloch Orlando, Fl. 32806
Please print two copies of said documents and insert them in the signed
contract.
Page 55 - Appendix G. The table is flexible to accommodate changes. The
change can be done during implementation. After implementation OCSO will be
responsible for maintaining the table. (It's a picklist)
Software Escrow Agreement - Exhibit I
Exhibit I is an example. Once the project is finished, we will fill up the
acceptance form with the software and version installed and licensed to OCSO.
A container with a copy of the source code for this software will be
delivered to the Escrow agent. The source code will be held in Colorado,
where the Escrow Agent is located. When I spoke to Bernie she understood that
IWS in order to protect our business and trade secrets opts to have all of
our source code in a centralized location.
The acceptance form of the Software Escrow Agreement supersedes the terms and
conditions of the Agreement for the signing parties, in this case OCSO and
IWS, therefore unresolved issues will be resolved through mediation.
Please don't hesitate to call me or email me if you have any questions.
Thanks,
Carmen Errejon
International Sales Coordinator
ImageWare Software, Inc.
(619) 673-8600 (619) 673-1770 FAX
carmen@iwsinc.com
<PAGE>
EXHIBIT H - INSTALLATION SCHEDULE
<TABLE>
<CAPTION>
DAY 1 DAY 2 DAY 3 DAY 4 DAY 5 DAY 6 DAY 7 DAY 8 DAY 9 DAY 10 DAY 11 DAY 12
-----------------------------------------------------------------------------------------------------------------------------
<S> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C> <C>
SERVER BACKUP 1 DAY
SERVER INSTALL 3 DAYS
CAPTURE ST. UPGRADE (6) 6 DAYS
DISPLAY ST. UPGRADES (10) 3 DAYS
FINAL SYSTEM TEST BY IWS 1.5 DAYS
SYSTEM REVIEW WITH OCSO 1 DAY
</TABLE>
1. Server backup will take 1 day.
2. Capture stations will require 1 day per station, and will begin during
server installation. Capture stations can operate in stand alone mode
until new server is on-line.
3. Server Installation will require no down time.
4. Configure server will require 3 days to allow for configuration and
data conversion.
5. Display stations will require 2 hours per station and will be completed
at server is on line.