Consumer Review Service Reseller Services Agreement - Intersections Inc. and Experian Information Solutions Inc.
CONSUMER REVIEW SERVICE
RESELLER SERVICES AGREEMENT
THIS CONSUMER REVIEW SERVICE RESELLER SERVICES AGREEMENT (this
"Agreement") is entered into effective as of July 1, 2003, by and between
Intersections Inc., a(n) __________________________ corporation, having a
principal address as set forth at the end of this Agreement ("Reseller"), and
Experian Information Solutions, Inc., an Ohio corporation acting through its
Information Solutions Division ("Experian").
Experian and Reseller agree as follows:
ARTICLE 1
TERM
1.1 TERM. Subject to Section 7.2 of this Agreement, this Agreement will
continue in force, without any fixed date of termination ("Term").
ARTICLE 2
CREDIT REPORTING SERVICES
2.1 GENERALLY. During the Term, Reseller may request that Experian provide
Reseller with the services listed on the attached pricing schedule (hereinafter
referred to, together with the information therein, as the "Services") to the
extent offered from time to time by Experian and permitted by this Agreement.
The Services may consist of consumer identifying information and/or credit
information on individual consumers ("Consumers"), as well as Services
consisting of notification of certain events with respect to a Consumer's credit
report ("Notification Services"). All Services will be provided to Reseller in
Experian's ARF format, and Reseller will reformat such information to provide to
the Consumer in a finished product. Experian hereby grants Reseller a
nonexclusive, nontransferable, limited license to resell the Services consistent
with the terms and conditions of this Agreement directly to the Consumer(s)
about whom the information in the Services relate (each such Consumer, the
"Inquiring Consumer").
2.2 METHOD OF PERFORMANCE. Reseller will request the Services from Experian
by electronic means. Each such request will contain sufficient identifying
information concerning the Consumer about whom the information is requested to
enable Experian to perform the Services and will identify, in the manner
specified by Experian, the fact that the request is being made by Reseller. If
so requested by Reseller, Experian will attempt to provide the Services by means
of automated processing (CPU to CPU).
ARTICLE 3
FEES
3.1 GENERALLY. With respect to each response from Experian (including each
"no record" response) to a request for Services made by Reseller, Reseller will
pay Experian the fees set forth in the attached pricing schedule. Experian
reserves the right to change its fees and charges in the pricing schedule at any
time during the Term by giving Reseller at least thirty (30) days written
notice. Each Reseller who engages in transactions with Inquiring Consumers other
than or in addition to face-to-face transactions agrees to purchase from, and to
pay Experian for, at least ** dollars ($**) per month for Services to be resold
to Inquiring Consumers. Reseller will also pay for any special telephone
services or other services provided by Experian. Reseller's payment to Experian
is due not later than thirty (30) from the date of Experian's invoice. If
Reseller does not pay invoiced amounts within this time period, it will also pay
interest on the unpaid amount at the rate of one and one-half percent (1.5%) per
month or the maximum rate allowed by law, whichever is less. Reseller shall have
ninety (90) days from the date of invoice to notify Experian of any dispute with
respect thereto. Experian and Reseller shall work together in good faith to
resolve the dispute as expeditiously as possible. In the event that Experian has
not received a notice of dispute within ninety (90) days from the date of an
invoice, the invoice will be deemed accepted in all respects. Reseller's
obligation to pay invoiced amounts is absolute and unconditional and not subject
to any offset, defense or counterclaim.
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** This information is confidential and has been omitted and filed separately
with the Securities and Exchange Commission.
3.2 TAXES. The prices and rates for the Services do not include applicable
federal, state or local taxes. Reseller will be solely responsible for all
federal, state and local taxes levied or assessed in connection with Experian's
performance of Services, other than income taxes assessed with respect to
Experian's net income. Experian may separately reflect on its invoices to
Reseller the amount of any taxes paid by Experian on Reseller's behalf, and
Reseller shall pay Experian for such amounts.
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ARTICLE 4
USE OF EXPERIAN INFORMATION
4.1 COMPLIANCE WITH LAW. Reseller certifies and warrants that it will
comply with all federal, state and local statutes, regulations, and rules
applicable to it, including, without limitation, the FCRA.
4.2 USE OF INFORMATION. Reseller agrees to comply with all of the
following:
4.2.1 Reseller hereby certifies that it will request the Services and
the information therein from Experian only in connection with the written
instructions of the Inquiring Consumer and shall resell the Services directly to
that Inquiring Consumer solely for that Inquiring Consumer's use in reviewing
the Inquiring Consumer's own consumer report. Reseller shall not request, use or
resell any such Services or information for any other purpose, regardless of
whether permitted by law. Reseller will, in reselling the Services, fully and
accurately convey the Services (and the information therein) to the Inquiring
Consumer, and will do so as quickly as reasonably possible, but in no event
later than three (3) business days after receipt of the Services from Experian,
except that Notification Services will be conveyed at least monthly. Reseller
will maintain, identify, display and furnish the Services (and the information
therein) separate and distinct from all information and services not provided by
Experian unless Reseller has obtained Experian's prior written approval, in its
sole discretion. Reseller will not copy any of the Services (or the information
therein) provided to Reseller by Experian for resale to an Inquiring Consumer
and, once the Services are provided to the Inquiring Consumer, Reseller will not
retain the Services (or information therein) in any manner or form except to the
extent necessary to, and for the sole purpose of, demonstrating compliance with
legal requirements and to re-transmit to Inquiring Consumer, at no charge,
Services previously provided by Reseller. Reseller agrees and certifies that it
will not reuse or use in whole or in part for any other purpose, the Services
provided to it for resale to an Inquiring Consumer, except as provided above,
without the prior written consent of Experian, in its sole discretion.
4.2.2 Reseller hereby warrants that it will not, either directly or
indirectly, itself or through any agent or third party: (a) request, compile,
store, maintain or use the Services (including any of the information therein)
to build its own database; (b) copy or otherwise reproduce the Services
(including any of the information therein); (c) resell or transfer the Services
(including any of the information) to more than one Inquiring Consumer; (d)
merge the Services (or any of the information therein) with any information from
any person or entity that is not a consumer reporting agency; or (e) merge the
Services (or any of the information therein) with any information from a
consumer reporting agency other than for the creation of a merged report to be
used solely for Inquiring Consumer's use in reviewing the Inquiring Consumer's
own consumer report. Reseller shall be solely responsible for assuring the
delivery or transmission of information to Inquiring Consumer in a manner that
is secure and in compliance with this Agreement.
4.2.3 Reseller agrees to verify that each Consumer who is provided
Services is the end user and does not intend to resell or otherwise provide or
transfer the Services in whole or in part to any other person or entity.
4.2.4 Reseller agrees that if any item of Services (including any of
the information therein) contained in the report issued by Reseller to Inquiring
Consumer is disputed by the Inquiring Consumer, and Inquiring Consumer notifies
Reseller of such dispute, Reseller shall direct the Inquiring Consumer to
Experian's National Consumer Assistance Center in the manner prescribed by the
"Consumer Review Service Requirements".
4.2.5 Reseller will not act or provide at any time or in any way, and
will not hold itself out as providing credit clinic, credit repair or similar
services. In no event will Reseller attempt to, or hold itself out to the
Inquiring Consumer or to the public as being able to, handle disputes on behalf
of Experian or to reinvestigate information in Experian's files. In no event
will Reseller attempt to have information on the Inquiring Consumer's credit or
identifying information in Experian's files changed or altered in any way other
than by forwarding the Inquiring Consumer to Experian's National Consumer
Assistance Center.
4.3 EXPERIAN POLICIES AND PROCEDURES. In addition to the requirements set
forth in Section 4.2, Reseller agrees to the following:
4.3.1 Reseller agrees to comply with Experian's policies and procedures
as announced by Experian from time to time in writing, including but not limited
to those attached to this Agreement entitled "Specialized Sales Channels
Consumer Review Service Requirements for Intersections)" dated June 12, 2003
(the "CRSR"). In the event of any direct conflict between the CRSR and this
Agreement, the CRSR shall govern.
4.3.2 Reseller acknowledges and agrees that Experian requires that
Reseller block the display of certain information to Inquiring Consumer, as
prescribed in the CRSR, and Reseller agrees to not provide such information
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to the Inquiring Consumer.
4.3.3 Experian may from time to time notify Reseller of additional,
updated or new requirements compliance with which will be a condition of
Experian's continued provision of Services to Reseller. Reseller agrees to
comply with such requirements as to which it has received notice from Experian
and such shall be incorporated into this Agreement by this reference.
4.3.4 Reseller understands and agrees that Experian may require
evidence, including a certification, that Reseller understands and will comply
with applicable laws and Experian policies and procedures. Entities that provide
credit counseling services may, in Experian's sole discretion, be approved or
disapproved as a Reseller for the purpose of resales directly to Inquiring
Consumers. Approved Resellers offering credit counseling services must (i)
maintain an accreditation from an accreditation agency, as prescribed in the
CRSR; (ii) be properly licensed, if required by state; (iii) not have a negative
compliance history with Experian; and (iv) comply in all other respects with
Experian policy and procedures.
4.3.5 Reseller agrees to maintain trained personnel at each of its
places of business authorized to resell directly to Inquiring Consumers, and to
have one or more toll free telephone numbers and lines dedicated to supporting
resales to Inquiring Consumers as may be necessary to assure prompt and
proficient service levels. Reseller's personnel must at a minimum meet the
training requirements established by Experian. Reseller agrees to obtain at its
expense such training and education concerning applicable legal requirements and
Experian policies and procedures as Experian may reasonably request. Training
made available to Reseller by Experian is provided as a service to Reseller, and
does not replace or waive Reseller's compliance obligations under the law or
this Agreement. Reseller acknowledges and agrees that such training does not
constitute, or substitute for, legal advice, and Reseller should consult with
its own legal counsel.
4.3.6 Reseller will institute and maintain strict procedures and
provide training and training materials in order to ensure that its employees do
not furnish the Services (or information therein) except in compliance with the
requirements of the FCRA, this Agreement and the CRSR. Reseller will provide
Experian the opportunity to review and approve or disapprove (in its sole
discretion) all such materials prior to their use.
4.4 ADVERTISING MATERIAL APPROVAL
4.4.1 Reseller will not mislead consumers or the public, or demean
directly or indirectly Experian Information Solutions, Inc., its successors or
assigns, the Services, other services provided by Experian, the consumer
reporting industry, direct marketing industry or other industries in which
Experian, its successors and assigns do business. In marketing the Services,
Reseller will not use scare tactics, play upon the fears of Consumers, use
materials or advertise on web sites that (i) contain adult, racist, violent,
obscene, or offensive material, (ii) that demean, slander or otherwise disparage
credit bureaus, or (iii) are reasonably deemed by Experian to be associated with
any credit repair clinic or the credit repair industry, whether in its
advertising materials or otherwise.
4.4.2 Reseller shall provide and Experian shall have the right to
review and approve Reseller's advertising, promotional, and marketing materials,
pamphlets, brochures and similar disclosures, and any changes thereto, related
to Experian Information Solutions, Inc., its successors or assigns, the
Services, other services provided by Experian, the consumer reporting industry,
direct marketing industry or other industries in which Experian, its successors
and assigns do business, or that mention Experian by name. Experian may approve
or disapprove any submission, in whole or in part, in its sole discretion. If
Experian disapproves a submission, Reseller will not continue to resubmit the
submission without changes designed to address the causes of Experian's
disapproval. Reseller will not disseminate, communicate or otherwise disclose
any advertising, promotional, and marketing materials, pamphlets, brochures and
similar disclosures that have been disapproved or Experian has notified the
Reseller that such material is unacceptable. In the event advertising material
of any kind which is then in distribution or use is determined by Experian to be
unacceptable, Experian may in its sole discretion require the distribution or
use be ceased and immediately recalled or take other lesser action, until it has
been approved by Experian. Reseller agrees to comply with any additional
advertising policies or related guidelines requested of Reseller by Experian,
including but not limited to the "CRSR - Consumer Review Service Advertising
Material Guidelines".
4.5 METHOD OF DELIVERY Reseller may only provide the Services (i) by hand
delivery to an Inquiring Consumer who is requesting his or her consumer credit
information in person at Reseller's place of business; (ii) by United States
mail service or nationally recognized overnight delivery service to the then
most current address in the Experian Services for such Inquiring Consumer (or
most reliable address otherwise available from Experian or one of the other two
national consumer reporting agencies for the Inquiring Consumer); (iii) Internet
transmission upon
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completion of certain requirements and with specific written consent of
Experian. Reseller is specifically prohibited from providing the Services (a) to
a person other than the Inquiring Consumer; (b) other than to the address for
the Inquiring Consumer obtained as provided in this Amendment; or (c) by
facsimile transmission or other method not expressly permitted in this Agreement
or previously approved in writing by Experian. Resales, production of reports
and fulfillment by other than Reseller's own employees is restricted to the
requirements contained in the "CRSR - Consumer Review Service Program
Principles".
4.6 AUTHORIZATION OF CONSUMER. Reseller agrees that it shall only request
Services for resale directly to an Inquiring Consumer after Reseller has
obtained from the Inquiring Consumer written instructions authorizing Reseller
to request and receive from Experian that Inquiring Consumer's credit
information for resale to the Inquiring Consumer. Written instruction
authorization will be valid only when the authorization (i) contains the
original signature of the Inquiring Consumer; (ii) complies in all respects with
Experian's "CRSR - Consumer Review Service Requirements for Written Instructions
on the Internet"; (iii) or other method signifying consent by the Inquiring
Consumer with prior written approval by Experian, in its sole discretion.
Reseller agrees to maintain originally executed copies of such written
instructions for a minimum of two (2) years.
4.7 AUTHENTICATION OF CONSUMER IDENTITY. Reseller agrees to authenticate
the identity of the Inquiring Consumer prior to reselling or otherwise providing
the Services to such Inquiring Consumer. Method of such authentication is
determined by the method of delivery. Reseller agrees that it will follow at a
minimum those procedures for authenticating the Inquiring Consumer's
identification set forth in Experian's "CRSR - Consumer Review Service
Authentication Standards", as such are amended from time to time, including but
not limited to purchasing the Experian FACS+ Service with each inquiry. Experian
must approve any and all authentication procedures in writing prior to
implementation by Reseller, such approval in Experian's sole discretion.
4.8 DISCLOSURES TO CONSUMERS. Reseller will implement adequate safeguards
and measures to assure Consumers' privacy with respect to the Services and to
inform Consumers of their rights under the FCRA and companion state and local
laws and regulations. Reseller will provide notice(s) to Consumers to the extent
and in the manner required by Experian, for example to comply with state and
federal deceptive trade practices acts or similar laws and regulations.
Specifically, Reseller will provide a notice to each Inquiring Consumer, at the
time Services are requested by Inquiring Consumer, that prominently sets forth
those disclosures listed in the Experian's "CRSR - Consumer Review Service
Consumer Disclosures".
4.9 INTERNET PRIVACY POLICY. Reseller agrees to prominently display, at all
times, a privacy policy on its web site that is consistent with applicable laws
and regulations, as well as with the guidelines of the Online Privacy Alliance
(or such other self-regulatory group as Experian may designate, in its sole
discretion), and give specific notice regarding how the information requested
will be used and how the web site visitor can elect to opt out. Reseller further
agrees to promptly inform Experian of any issues or concerns raised by visitors
to Reseller's web site with respect to the Services or the manner in which
Reseller uses the Services.
ARTICLE 5
INTELLECTUAL PROPERTY
5.1 NO LICENSE. Experian does not transfer, and Reseller does not obtain,
any patent rights, copyright interest or other right, claim or interest in the
computer programs, Services, information, consumer information database,
systems, forms, formats, schedules, manuals or other proprietary items utilized
or provided by Experian.
5.2 RESTRICTIONS ON USE OF PROPRIETARY DESIGNATIONS. Neither party will
use, or permit their respective employees, agents and subcontractors to use, the
trademarks, service marks, logos, names or any other proprietary designations of
the other party, or the other party's affiliates, whether registered or
unregistered, without such other party's prior written consent.
5.3 OWNERSHIP OF DATA. Reseller acknowledges that Experian has expended
substantial time, effort, and funds to collect, arrange and compile Experian's
consumer information database and to create and deliver the Services (including
the information therein). The Services, the information contained therein, and
the data in Experian's consumer information databases are and will continue to
be the exclusive property of Experian. Nothing contained in this Agreement shall
be deemed to convey to Reseller, or to any other party, any right, title or
interest, including any patent, copyright or other proprietary right, in or to
the data in Experian's consumer information database(s), any database(s) itself
or (except to the extent of the limited license granted in Section 2.1 of this
Agreement) to the Services and the information therein.
5.4 CONFIDENTIAL TREATMENT. Reseller hereby acknowledges that the Services
it receives from Experian under this Agreement include personal information
about individual Consumers and, as such, require confidential treatment. In
addition, Reseller acknowledges that it may receive other proprietary and
confidential information of
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Experian including but not limited to technical, developmental, operating,
computer system, software, performance, cost, know-how and process information.
Reseller warrants to Experian that (a) except as otherwise permitted by this
Agreement, it will maintain the information obtained through Experian in strict
confidence and will not disclose such information other than to its employees
who have a need to know and (b) will use the information only for purposes of
this Agreement. Upon termination of this Agreement or at the request of
Experian, Reseller will promptly return to Experian all Experian confidential
information and any copies thereof provided to it. Reseller warrants that it
will require by written contract that customers receiving such information from
Reseller comply with the same obligations of nondisclosure.
ARTICLE 6
INDEMNIFICATION AND LIMITATIONS
6.1 DISCLAIMER OF WARRANTY. Because the Services involve conveying
information provided to Experian by other sources, Experian cannot and will not,
for the fee charged for the Services, be an insurer or guarantor of the accuracy
or reliability of the Services, data contained in its database, or in the
Services. EXPERIAN DOES NOT GUARANTEE OR WARRANT THE ACCURACY, TIMELINESS,
COMPLETENESS, CURRENTNESS, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE
OF THE SERVICES, INFORMATION IN THE SERVICES OR THE MEDIA ON OR THROUGH WHICH
THE SERVICES ARE PROVIDED AND SHALL NOT BE LIABLE TO RESELLER OR TO ANY OF THE
RESELLER'S CUSTOMERS FOR ANY LOSS OR INJURY ARISING OUT OF OR CAUSED IN WHOLE OR
IN PART BY EXPERIAN'S ACTS OR OMISSIONS, WHETHER NEGLIGENT OR OTHERWISE, IN
PROCURING, COMPILING, COLLECTING, INTERPRETING, REPORTING, COMMUNICATING OR
DELIVERING THE SERVICES OR INFORMATION THEREIN.
6.2 INDEMNIFICATION. Reseller will indemnify, defend, and hold Experian
harmless from and against any and all liabilities, damages, losses, claims,
costs and expenses, including reasonable attorneys fees, which may be asserted
against or incurred by Experian, arising out of or resulting from the use,
disclosure, sale or transfer of the Services (or information therein) by
Reseller or Reseller's breach of this Agreement. Reseller covenants not to sue
or maintain any cause of action, claim, demand, cross-claim, third party action
or other form of litigation or arbitration against Experian, its officer's
directors, employees, contractors, agents, affiliated bureaus or subscribers
arising out of or relating in any way to the Services (or information therein)
being blocked by Experian or not being accurate, timely, complete or current.
6.3 LIMITATION OF LIABILITY. Reseller acknowledges that Experian maintains
a database, updated on a periodic basis, from which Reseller obtains and resells
Services, and that Experian does not undertake a separate investigation for each
inquiry or request for Services made by Reseller. Reseller also acknowledges
that the prices Experian charges Reseller for the Services are based upon
Experian's expectation that the risk of any loss or injury that may be incurred
by use of the Services will be borne by Reseller and not Experian. Reseller
therefore agrees that it is responsible for determining that the Services are in
accordance with Experian's obligations under this Agreement. If Reseller
reasonably determines that the Services do not meet Experian's obligations under
this Agreement, Reseller shall so notify Experian in writing within ten (10)
days after receipt of the Services in question. Reseller's failure to so notify
Experian shall mean that Reseller accepts the Services as is, and Experian will
have no liability whatsoever for the Services. If Reseller so notifies Experian
within ten (10) days after receipt of the Services, then, unless Experian
disputes Reseller's claim, Experian will, at its option, either reperform the
Services in question or issue Reseller a credit for the amount Reseller paid to
Experian for the nonconforming Services. This reperformance or credit
constitutes Reseller's sole remedy and Experian's maximum liability for any
breach of this Agreement by Experian. If, notwithstanding the above, liability
is imposed on Experian, then Reseller agrees that Experian's total liability for
any or all of Reseller's losses or injuries from Experian's acts or omissions
under this Agreement, regardless of the nature of the legal or equitable right
claimed to have been violated, shall be the lesser of the amount paid by
Reseller to Experian under this Agreement during the six month period preceding
the alleged breach by Experian of this Agreement or Ten Thousand Dollars
($10,000). Reseller covenants that it will not sue Experian for any amount
greater than permitted by this Agreement and will not seek punitive damages. IN
NO EVENT SHALL EXPERIAN BE LIABLE TO RESELLER OR TO ANY CUSTOMER OR THIRD PARTY
FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL OR SPECIAL DAMAGES (INCLUDING BUT
NOT LIMITED TO DAMAGES TO BUSINESS REPUTATION, LOST BUSINESS OR LOST PROFITS),
WHETHER FORESEEABLE OR NOT AND HOWEVER CAUSED, EVEN IF EXPERIAN IS ADVISED OF
THE POSSIBILITY OF SUCH DAMAGES.
ARTICLE 7
AMENDMENTS AND TERMINATION
7.1 AMENDMENTS. This Agreement may be amended only by a written instrument
signed by both parties.
7.2 TERMINATION. Notwithstanding any other term in this Agreement, (a)
either party may terminate this Agreement by providing thirty (30) days advance
written notice to the other; and (b) Experian may unilaterally
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terminate this Agreement immediately, or take any lesser action Experian
believes is appropriate, including but not limited to blocking Reseller's access
to the Services and/or charging Reseller a fee for auditing Reseller to ensure
compliance, if Experian believes in its sole judgment, that Reseller has failed
to comply with any of its obligations hereunder, including any obligation under
Article 4 of this Agreement.
7.3 EFFECT OF TERMINATION. Upon expiration or termination of this
Agreement, the license granted herein will automatically terminate, Reseller
will cease reselling the Services (and the information therein) and return any
Services in its possession to Experian. No termination or expiration will
relieve either party of any liability for monetary sums owing to the other. The
provisions of Articles 3, 4, 5, 6 and 8 and Section 7.3 shall survive the
expiration or termination of this Agreement.
ARTICLE 8
MISCELLANEOUS
8.1 STATUS. The parties will perform their obligations hereunder as
independent contractors. Nothing contained in this Agreement shall be deemed to
create any association, partnership, joint venture, or relationship of principal
and agent or master and servant between the parties. The parties acknowledge
that any and all rights not expressly granted pursuant to this Agreement are
reserved to the respective party and that neither party will have any right,
power or authority to obligate the other to any contract, term or condition.
8.2 EXCUSABLE DELAYS. Neither party will be liable to the other for any
delay or failure in its performance of any of the acts required by this
Agreement (other than for payment obligations hereunder) if and to the extent
that such delay or failure arises beyond the reasonable control of such party,
including, without limitation, acts of God or public enemies, labor disputes,
equipment malfunctions, computer downtime, material or component shortages,
supplier failures, embargoes, earthquakes, rationing, acts of local, state or
national governments or public agencies, utility or communication failures or
delays, fire, flood, epidemics, riots and strikes.
8.3 GOVERNING LAW, VENUE AND ATTORNEY'S FEES. This Agreement will be
governed by and construed in accordance with the internal substantive laws of
the State of California, which are intended to supersede any choice of laws
rules which might require the application of the laws of another jurisdiction.
Both parties hereby consent to the jurisdiction of the courts of California,
whether federal, state or local, with respect to actions brought to enforce or
interpret this Agreement. Venue for all actions shall be in Orange County,
California. The prevailing party in any arbitration, or permitted legal or
equitable action, shall be entitled to an award of its reasonable attorneys'
fees and costs.
8.4 SEVERABILITY. This Agreement shall be deemed to be severable and, if
any provision of this Agreement shall be finally determined to be void, illegal
or unenforceable, then it is the parties' desire and intention that such
provision be deemed automatically adjusted to the minimum extent necessary to
conform to applicable requirements of validity, legality and enforceability and,
as so adjusted, be deemed a provision of this Agreement as if it were originally
included herein; provided, however, if such provision cannot be adjusted without
substantially and materially altering the rights and duties hereunder and
fundamentally depriving one party of the benefit of the bargain (taken as a
whole) contemplated by this Agreement, then the parties will seek to reform this
Agreement through the procedure outlined in Section 8.7 (Dispute Resolution)
hereof so as to restore, as nearly as possible, the parties' respective rights,
duties, and bargain. In any case, the remaining provisions of this Agreement
shall remain in effect.
8.5 SUCCESSORS AND ASSIGNS. This Agreement will be binding upon and inure
to the benefit of the parties hereto and to their respective heirs,
representatives, successors, and permitted assignees. This Agreement may not be
assigned, transferred, shared or divided in whole, or in part, by Reseller
without Experian's prior written consent. The dissolution, merger,
consolidation, reorganization, sale or other transfer of assets, properties, or
controlling interest of Reseller constitutes an assignment of this Agreement for
purposes of this Section 8.5.
8.6 AUDIT RIGHTS. Experian will have the right to audit Reseller and
Reseller's agents to assure compliance with the terms of this Agreement.
Reseller will provide full cooperation, and will be responsible for assuring
full cooperation by its employees and agents, in connection with such audits.
Reseller will provide Experian or obtain for Experian access to such properties,
records and personnel as Experian may reasonably require for such purpose.
8.7 DISPUTE RESOLUTION. With the exception of any action taken under
Articles 4 and 5 of this Agreement, the parties will resolve any dispute arising
out of or relating to this Agreement in a binding arbitration conducted under
the auspices of the American Arbitration Association in Orange County,
California. Notwithstanding the foregoing, Reseller agrees that its failure to
comply with the provisions of Articles 4 and 5 will cause irreparable harm to
Experian that cannot be adequately compensated in damages and that Experian may
seek equitable relief and pursue other remedies to prevent such noncompliance.
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8.8 WAIVER. Either party may at any time waive compliance by the other with
any covenant or condition contained in this Agreement, but only by written
instrument signed by the party waiving such compliance. No waiver of any
provision of this Agreement shall be deemed to be, or shall constitute, a waiver
of any other provision hereof, nor shall such waiver constitute a waiver in any
other instance.
8.9 RETENTION OF RIGHTS. Nothing in this Agreement is intended to or shall
limit or restrict Experian's ability to market and sell its services, the
geographic areas in which or the customers to whom Experian may market or sell
its services.
8.10 PUBLICITY. Except as specifically permitted by Experian in writing,
under no circumstances will Reseller disclose to any third party, directly or
indirectly, the terms and conditions of this Agreement.
8.11 NO THIRD PARTIES. Nothing in this Agreement, whether express or
implied, is intended to confer upon any person other than the parties hereto and
their respective heirs, representatives, successors and permitted assigns, any
rights or remedies under or by reason of this Agreement, nor is anything in this
Agreement intended to relieve or discharge the liability of any party hereto.
8.12 NOTICE. All notices required or permitted to be provided to a party
under this Agreement must be in writing and sent to the address for the party
set forth on the last page of this Agreement, unless such address has been
changed by prior written notice to the other party to the Agreement.
8.13 SUBJECT HEADINGS. The subject headings or captions of the articles and
sections of this Agreement are included solely for purposes of convenience and
reference and will not be deemed to explain, modify, limit, amplify or aid in
the meaning, construction or interpretation of any of the provisions of this
Agreement.
8.14 CONTRACT IN ENTIRETY. This Agreement (including the exhibits,
amendments and addenda hereto which are incorporated herein by this reference)
sets forth the entire understanding of the parties hereto with respect to the
subject matter hereof and supersedes all prior and contemporaneous letters of
intent, agreements, covenants, negotiations, arrangements, communications,
representations, understandings or warranties, whether oral or written, by any
officer, employee or representative of either party relating thereto. There are
no other understandings, statements, promises or inducements, oral or otherwise,
contrary to the terms of this Agreement.
IN WITNESS WHEREOF, Reseller and Experian has each caused this Reseller
Services Agreement to be executed by its duly authorized representative as of
the date first above written.
EXPERIAN INFORMATION SOLUTIONS, INC., BY AND Reseller:
THROUGH ITS INFORMATION SOLUTIONS DIVISION
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Intersections Inc.
By: By:
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Signature (Duly Authorized Officer Only) Signature (Duly Authorized Representative Only)
Name: Name:
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Print Ken Schwarz
Title: Title:
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Print Chief Operating Officer
Address: Experian Information Solutions Physical 14930 Bogle Drive
475 Anton Boulevard
Costa Mesa, CA 92626 Address: Chantilly, VA 20151
Attn: General Counsel
Attn:Chief Operating Officer
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PRICING SCHEDULE
The following pricing shall apply to the Services provided by Experian
under this Reseller Services Agreement:
PRICING SCHEDULE EXPERIAN
SPECIALIZED SALES CHANNELS
Intersections
March 18, 2003
1. Credit Reports
<Caption>
Volume (Inquiries Month) 20,001- 40,001- 60,001- 80,000+
------------------------ 40,000 60,000 80,000
------- ------- ------- -------
Experian Profile (Experian Areas) ** ** ** **
Experian Profile (Affiliate Area) ** ** ** **
Authentication Solutions ** ** ** **
Direct Check ** ** ** **
FACS+ ** ** ** **
- All prices are per inquiry.
- Colorado Surcharge is $**
- Future pricing adjustments can occur when your company can show that you have
reached and maintained the next volume level for three (3) consecutive months.
In order for Experian to re-evaluate you Company's pricing level, you must
request a pricing review from a Specialized Sales Channels Account Manager.
Pricing adjustment will be affective 30 days after Experian approves your
written request.
- Authentication Solutions requires a separate agreement, along with special
implementation documentation.
2. CRS Batch Monitoring
<Caption>
Volume (Consumers monitored 0-49,999 50,000- 100,000- 250,000- 500,000- 750,000- 1,000,000+
per Month) 99,999 249,000 499,999 749,999 999,999
--------------------------- -------- ------- -------- -------- -------- -------- ----------
Charge (per thousand) ** ** ** ** ** ** **
- Minimum charge per job **
- Trade data minimum charge per job **
-----------------
** This information is confidential and has been omitted and filed separately
with the Securities and Exchange Commission
3. CRS Notification Services
<Caption>
Volume (Consumers Monitored/Month) <50,000 50,001- 100,001 250,001 500,001 1,000,001 1,500,001 2,000,001
100,000 250,000 500,000 1,000,000 1,500,000 2,000,000 +
---------------------------------- ------- ------- ------- ------- --------- --------- --------- ---------
Notification Service ** ** ** ** ** ** ** **
(Charge/Month/Consumer)
- (*) A minimum of $** per month applies for less than ** consumers monitored.
- Ramp-up period. There is a ** month ramp-up period in which the minimum starts
at $** in the first month of activity and is incremented up by $** each month
until the $** normal minimum is applied.
GENERAL CONDITIONS:
- The pricing set forth in this proposal is based in part on existing
regulation. If any federal, state or local law, ordinance or other regulatory,
administrative or governmental acts or measures are enacted which increase
Experian's cost of providing such Services, Experian reserves the right, upon
thirty (30) days prior written notice, to add a surcharge to the pricing set
forth herein to cover the added cost of providing the Services in the affected
geographic region.
Any applicable sales tax will be added.
- This proposal (or pricing agreement) contains information that is the
exclusive property of Experian Information Solutions, Inc. In consideration of
the receipt of this document, you agree to make this information available
only to those Intersections' employees, directors, representatives, and agents
who need access to such information for the purpose of evaluating its
contents. You recognize and acknowledge the competitive value, confidential
and proprietary nature of the information contained herein or which may
hereafter be furnished to you or obtained by you from Experian relating to the
subject matter hereof or the services to be performed, as well as the damage
which may result to Experian if this information is disclosed to any third
party. Except as set forth above, in no event shall this information be
disclosed to any third party for any purpose without the prior written consent
of an authorized representative of Experian.