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Loan and Security Agreement - Silicon Valley Bank and Packeteer Inc.

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                           LOAN AND SECURITY AGREEMENT
                                 PACKETEER, INC.


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                                TABLE OF CONTENTS




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                                                                                  ----

1 ACCOUNTING AND OTHER TERMS...................................................... 4

2 LOAN AND TERMS OF PAYMENT....................................................... 4
        2.1 Credit Extensions..................................................... 4
        2.2 Overadvances.......................................................... 4
        2.3 Interest Rate, Payments............................................... 4
        2.4 Fees.................................................................. 5

3 CONDITIONS OF LOANS............................................................. 5
        3.1 Conditions Precedent to Initial Credit Extension...................... 5
        3.2 Conditions Precedent to all Credit Extensions......................... 5

4 CREATION OF SECURITY INTEREST................................................... 5
        4.1 Grant of Security Interest............................................ 5

5 REPRESENTATIONS AND WARRANTIES.................................................. 5
        5.1 Due Organization and Authorization.................................... 5
        5.2 Collateral............................................................ 6
        5.3 Litigation............................................................ 6
        5.4 No Material Adverse Change in Financial Statements.................... 6
        5.5 Solvency.............................................................. 6
        5.6 Regulatory Compliance................................................. 6
        5.7 Subsidiaries.......................................................... 6
        5.8 Full Disclosure....................................................... 7

6 AFFIRMATIVE COVENANTS........................................................... 7
        6.1 Government Compliance................................................. 7
        6.2 Financial Statements, Reports, Certificates........................... 7
        6.3 Inventory; Returns.................................................... 7
        6.4 Taxes................................................................. 8
        6.5 Insurance............................................................. 8
        6.6 Primary Accounts...................................................... 8
        6.7 Financial Covenants................................................... 8
        6.8 Registration of Intellectual Property Rights.......................... 8
        6.9 Further Assurances.................................................... 8

7 NEGATIVE COVENANTS.............................................................. 8
        7.1 Dispositions.......................................................... 8
        7.2 Changes in Business, Ownership, Management or Business Locations...... 9
        7.3 Mergers or Acquisitions............................................... 9
        7.4 Indebtedness.......................................................... 9
        7.5 Encumbrance........................................................... 9
        7.6 Distributions; Investments............................................ 9
        7.7 Transactions with Affiliates.......................................... 9
        7.8 Subordinated Debt..................................................... 9
        7.9 Compliance............................................................ 9

8 EVENTS OF DEFAULT...............................................................10
        8.1 Payment Default.......................................................10



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        8.2 Covenant Default......................................................10
        8.3 Material Adverse Change...............................................10
        8.4 Attachment............................................................10
        8.5 Insolvency............................................................11
        8.6 Other Agreements......................................................11
        8.7 Judgments.............................................................11
        8.8 Misrepresentations....................................................11

9 BANK'S RIGHTS AND REMEDIES......................................................11
        9.1 Rights and Remedies...................................................11
        9.2 Power of Attorney.....................................................12
        9.3 Accounts Collection...................................................12
        9.4 Bank Expenses.........................................................12
        9.5 Bank's Liability for Collateral.......................................12
        9.6 Remedies Cumulative...................................................12
        9.7 Demand Waiver.........................................................13

10 NOTICES........................................................................13

11 CHOICE OF LAW, VENUE AND JURY TRIAL WAIVER.....................................13

12 GENERAL PROVISIONS.............................................................13
        12.1 Successors and Assigns...............................................13
        12.2 Indemnification......................................................13
        12.3 Time of Essence......................................................13
        12.4 Severability of Provision............................................14
        12.5 Amendments in Writing, Integration...................................14
        12.6 Counterparts.........................................................14
        12.7 Survival.............................................................14
        12.8 Confidentiality......................................................14
        12.9 Attorneys' Fees, Costs and Expenses..................................14

13 DEFINITIONS....................................................................14
        13.1 Definitions..........................................................14



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        THIS LOAN AND SECURITY AGREEMENT dated January 11, 1999, between SILICON
VALLEY BANK ("Bank"), whose address is 3003 Tasman Drive, Santa Clara,
California 95054 and PACKETEER, INC. ("Borrower"), whose address is 10495 N. De
Anza Boulevard, Cupertino, California 95014 provides the terms on which Bank
will lend to Borrower and Borrower will repay Bank. The parties agree as
follows:

1              ACCOUNTING AND OTHER TERMS

        Accounting terms not defined in this Agreement will be construed
following GAAP. Calculations and determinations must be made following GAAP. The
term "financial statements" includes the notes and schedules. The terms
"including" and "includes" always mean "including (or includes) without
limitation," in this or any Loan Document. This Agreement shall be construed to
impart upon Bank a duty to act reasonably at all times.

2              LOAN AND TERMS OF PAYMENT

2.1            CREDIT EXTENSIONS.

        Borrower will pay Bank the unpaid principal amount of all Credit
Extensions and interest on the unpaid principal amount of the Credit Extensions.

2.1.1          REVOLVING ADVANCES.

        (a) Bank will make Advances not exceeding the lesser of (A) the
Committed Revolving Line or (B) the Borrowing Base. Amounts borrowed under this
Section may be repaid and reborrowed during the term of this Agreement.

        (b) To obtain an Advance, Borrower must notify Bank by facsimile or
telephone by 3:00 p.m. Pacific time on the Business Day the Advance is to be
made. Borrower must promptly confirm the notification by delivering to Bank the
Payment/Advance Form attached as Exhibit B. Bank will credit Advances to
Borrower's deposit account. Bank may make Advances under this Agreement based on
instructions from a Responsible Officer or his or her designee or without
instructions if the Advances are necessary to meet Obligations which have become
due. Bank may rely on any telephone notice given by a person whom Bank believes
is a Responsible Officer or designee. Borrower will indemnify Bank for any loss
Bank suffers due to reliance.

        (c) The Committed Revolving Line terminates on the Revolving Maturity
Date, when all Advances and other amounts due under this Agreement are
immediately payable.

2.2            OVERADVANCES.

        If Borrower's Obligations under Section 2.1.1 exceed the lesser of
either (i) the Committed Revolving Line or (ii) the Borrowing Base, Borrower
must immediately pay Bank the excess.

2.3            INTEREST RATE, PAYMENTS.

        (a) Interest Rate. Advances accrue interest on the outstanding principal
balance at a per annum rate equal to the Prime Rate. After an Event of Default,
Obligations accrue interest at 5 percent above the rate effective immediately
before the Event of Default. The interest rate increases or decreases when the
Prime Rate changes. Interest is computed on a 360 day year for the actual number
of days elapsed.

        (b) Payments. Interest due on the Committed Revolving Line is payable on
the 19th of each month. Bank may debit any of Borrower's deposit accounts
including Account Number _____________________________ for principal and
interest payments or any amounts Borrower owes


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Bank. Bank will notify Borrower when it debits Borrower's accounts. These debits
are not a set-off. Payments received after 12:00 noon Pacific time are
considered received at the opening of business on the next Business Day. When a
payment is due on a day that is not a Business Day, the payment is due the next
Business Day and additional fees or interest accrue.

2.4            FEES.

        Borrower will pay:

        (a) Facility Fee. A fully earned, non-refundable Facility Fee of $3,750
due on the Closing Date; and

        (b) Bank Expenses. All Bank Expenses (including reasonable attorneys'
fees and expenses) incurred through and after the date of this Agreement, are
payable when due.

3              CONDITIONS OF LOANS

3.1            CONDITIONS PRECEDENT TO INITIAL CREDIT EXTENSION.

        Bank's obligation to make the initial Credit Extension is subject to the
condition precedent that it receive the agreements, documents (specifically,
without limitation, this Agreement and UCC-1 financing statements, fully
executed) and fees it requires,

3.2            CONDITIONS PRECEDENT TO ALL CREDIT EXTENSIONS.

        Bank's obligations to make each Credit Extension, including the initial
Credit Extension, is subject to the following:

        (a) timely receipt of any Payment/Advance Form; and

        (b) the representations and warranties in Section 5 must be materially
true on the date of the Payment/Advance Form and on the effective date of each
Advance and no Event of Default may have occurred and be continuing, or result
from the Advance. Each Advance is Borrower's representation and warranty on that
date that the representations and warranties of Section 5 remain true.

4              CREATION OF SECURITY INTEREST

4.1            GRANT OF SECURITY INTEREST.

        Borrower grants Bank a continuing security interest in all presently
existing and later acquired Collateral to secure all Obligations and performance
of each of Borrower's duties under the Loan Documents. Except for Permitted
Liens and investment property or deposit accounts of Borrower held in accounts
maintained by securities intermediaries or depository institutions, as
applicable, any security interest will be a first priority security interest in
the Collateral. Bank may place a "hold" on any deposit account pledged as
Collateral.

5              REPRESENTATIONS AND WARRANTIES

        Borrower represents and warrants as follows:

5.1            DUE ORGANIZATION AND AUTHORIZATION.

        Borrower and each Subsidiary is duly existing and in good standing in
its state of formation and qualified and licensed to do business in, and in good
standing in, any state in which the conduct of its


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business or its ownership of property requires that it be qualified except where
the failure to be so qualified could not, with reasonable likelihood, cause a
Material Adverse Change.

        The execution, delivery and performance of the Loan Documents have been
duly authorized, and do not conflict with Borrower's formation documents, nor
constitute an event of default under any material agreement by which Borrower is
bound. Borrower is not in default under any agreement to which or by which it is
bound in which the default could, with reasonable likelihood, cause a Material
Adverse Change.

5.2            COLLATERAL.

        Borrower has good title to the Collateral, free of Liens except
Permitted Liens. The Accounts are bona fide, existing obligations, and the
service or property has been performed or delivered to the account debtor or its
agent for immediate shipment to and unconditional acceptance by the account
debtor. Borrower has no notice of any actual or imminent Insolvency Proceeding
of any account debtor whose accounts are an Eligible Account in any Borrowing
Base Certificate. All Inventory is in all material respects of good and
marketable quality, free from material defects. Borrower is the sole owner of
the Intellectual Property, except for non-exclusive licenses granted to its
customers in the ordinary course of business. Each Patent is valid and
enforceable and no part of the Intellectual Property has been judged invalid or
unenforceable, in whole or in part, and no claim has been made that any part of
the Intellectual Property violates the rights of any third party.

5.3            LITIGATION.

        Except as shown in the Schedule, there are no actions or proceedings
pending or, to Borrower's knowledge, threatened by or against Borrower or any
Subsidiary in which an adverse decision could, with reasonable likelihood, cause
a Material Adverse Change.

5.4            NO MATERIAL ADVERSE CHANGE IN FINANCIAL STATEMENTS.

        All consolidated financial statements for Borrower, and any Subsidiary,
delivered to Bank fairly present in all material respects Borrower's
consolidated financial condition and Borrower's consolidated results of
operations. There has not been any material deterioration in Borrower's
consolidated financial condition since the date of the most recent financial
statements submitted to Bank.

5.5            SOLVENCY.

        The fair salable value of Borrower's assets (including goodwill minus
disposition costs) exceeds the fair value of its liabilities; the Borrower is
not left with unreasonably small capital after the transactions in this
Agreement; and Borrower is able to pay its debts (including trade debts) as they
mature.

5.6            REGULATORY COMPLIANCE.

        Borrower is not an "investment company" or a company "controlled" by an
"investment company" under the Investment Company Act. Borrower is not engaged
as one of its important activities in extending credit for margin stock (under
Regulations T and U of the Federal Reserve Board of Governors). Borrower has
complied with the Federal Fair Labor Standards Act. Borrower has not violated
any laws, ordinances or rules, the violation of which could, with reasonable
likelihood, cause a Material Adverse Change. None of Borrower's or any
Subsidiary's properties or assets has been used by Borrower or any Subsidiary
or, to the best of Borrower's knowledge, by previous Persons, in disposing,
producing, storing, treating, or transporting any hazardous substance other than
legally. Borrower and each Subsidiary has timely filed all required tax returns
and paid, or made adequate provision to pay, all taxes, except those being
contested in good faith with adequate reserves under GAAP. Borrower and each
Subsidiary has obtained all consents, approvals and authorizations of, made all
declarations or


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filings with, and given all notices to, all government authorities that are
necessary to continue its business as currently conducted.

5.7            SUBSIDIARIES.

        Borrower does not own any stock, partnership interest or other equity
securities except for Permitted Investments.

5.8            FULL DISCLOSURE.

        No representation, warranty or other statement of Borrower in any
certificate or written statement given to Bank contains any untrue statement of
a material fact or omits to state a material fact necessary to make the
statements contained in the certificates or statements not misleading.

6              AFFIRMATIVE COVENANTS

        Borrower will do all of the following:

6.1            GOVERNMENT COMPLIANCE.

        Borrower will maintain its and all Subsidiaries' legal existence and
good standing in its jurisdiction of formation and maintain qualification in
each jurisdiction in which the failure to so qualify could, with reasonable
likelihood, have a material adverse effect on Borrower's business or operations.
Borrower will comply, and have each Subsidiary comply, with all laws, ordinances
and regulations to which it is subject, noncompliance with which could, with
reasonable likelihood, have a material adverse effect on Borrower's business or
operations or cause a Material Adverse Change.

6.2            FINANCIAL STATEMENTS, REPORTS, CERTIFICATES.

        (a) Borrower will deliver to Bank: (i) as soon as available, but no
later than 30 days after the last day of each month, a company prepared
consolidated balance sheet and income statement covering Borrower's consolidated
operations during the period, in a form and certified by a Responsible Officer
acceptable to Bank; (ii) as soon as available, but no later than 120 days after
the last day of Borrower's fiscal year, audited consolidated financial
statements prepared under GAAP, consistently applied, together with an
unqualified opinion on the financial statements from an independent certified
public accounting firm of national recognition or otherwise acceptable to Bank;
(iii) a prompt report of any legal actions pending or threatened against
Borrower or any Subsidiary that could result in damages or costs to Borrower or
any Subsidiary of $100,000 or more; (iv) budgets, sales projections, operating
plans or other financial information Bank requests; and (v) prompt notice of any
material change in the composition of the Intellectual Property, including any
subsequent ownership right of Borrower in or to any Copyright, Patent or
Trademark not shown in any intellectual property security agreement between
Borrower and Bank or knowledge of an event that materially adversely affects the
value of the Intellectual Property.

        (b) Within 20 days after the last day of each month, Borrower will
deliver to Bank a Borrowing Base Certificate signed by a Responsible Officer in
the form of Exhibit C, with aged listings of accounts receivable and accounts
payable.

        (c) Within 30 days after the last day of each month, Borrower will
deliver to Bank with the monthly financial statements a Compliance Certificate
signed by a Responsible Officer in the form of Exhibit D.

        (d) Bank has the right to audit Borrower's Collateral at Borrower's
expense, but the audits will be conducted no more often than every 6 months
unless an Event of Default has occurred and is


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continuing. The initial audit of Borrower's Collateral shall be completed no
later than 90 days from the Closing Date.

6.3            INVENTORY; RETURNS.

        Borrower will keep all Inventory in good and marketable condition
(except for ordinary wear and tear), free from material defects. Returns and
allowances between Borrower and its account debtors will follow Borrower's
customary practices as they exist at execution of this Agreement. Borrower must
promptly notify Bank of all returns, recoveries, disputes and claims, that
involve more than $100,000.

6.4            TAXES.

        Borrower will make, and cause each Subsidiary to make, timely payment of
all material federal, state, and local taxes or assessments and will deliver to
Bank, on demand, appropriate certificates attesting to the payment.

6.5            INSURANCE.

        Borrower will keep its business and the Collateral insured for risks and
in amounts, as Bank requests. Insurance policies will be in a form, with
companies, and in amounts that are satisfactory to Bank. All property policies
will have a lender's loss payable endorsement showing Bank as an additional loss
payee and all liability policies will show the Bank as an additional insured and
provide that the insurer must give Bank at least 20 days notice before canceling
its policy. At Bank's request, Borrower will deliver certified copies of
policies and evidence of all premium payments. Proceeds payable under any policy
will, at Bank's option, be payable to Bank on account of the Obligations.

6.6            PRIMARY ACCOUNTS.

        Borrower will maintain its primary operating accounts with Bank.

6.7            FINANCIAL COVENANTS.

        Borrower will maintain as of the last day of each month:

               (i) QUICK RATIO [ADJUSTED]. A ratio of Quick Assets to Current
Liabilities minus Deferred Maintenance Revenue of at least 1.35 to 1.00.

               (ii) MAXIMUM QUARTERLY LOSS. Borrower may suffer quarterly
losses, provided, such losses do not exceed: $3,200,000 for the quarter ending
12/31/98; $2,200,000 for the quarter ending 3/31/99; $1,600,000 for the quarter
ending 6/30/99; and $600,000 for the quarter ending 9/30/99.

6.8            REGISTRATION OF INTELLECTUAL PROPERTY RIGHTS.

        Borrower will file applications to register with the United States
Patent and Trademark Office or the United States Copyright Office Intellectual
Property rights on Exhibits A, B, C, and D to the Intellectual Property Security
Agreement within 30 days of the date of this Agreement, and additional
Intellectual Property rights developed or acquired including revisions or
additions with any product before the sale or licensing of the product to any
third party.

        Borrower will (i) protect, defend and maintain the validity and
enforceability of the Intellectual Property and promptly advise Bank in writing
of material infringements and (ii) not allow any Intellectual Property to be
abandoned, forfeited or dedicated to the public without Bank's written consent.


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6.9            FURTHER ASSURANCES.

        Borrower will execute any further instruments and take further action as
Bank requests to perfect or continue Bank's security interest in the Collateral
or to effect the purposes of this Agreement.

7              NEGATIVE COVENANTS

        Borrower will not do any of the following:

7.1            DISPOSITIONS.

        Convey, sell, lease, transfer or otherwise dispose of (collectively
"Transfer"), or permit any of its Subsidiaries to Transfer, all or any part of
its business or property, other than Transfers (i) of Inventory in the ordinary
course of business; (ii) of non-exclusive licenses and similar arrangements for
the use of the property of Borrower or its Subsidiaries in the ordinary course
of business; or (iii) of worn-out or obsolete Equipment.

7.2            CHANGES IN BUSINESS, OWNERSHIP, MANAGEMENT OR BUSINESS LOCATIONS.

        Engage in or permit any of its Subsidiaries to engage in any business
other than the businesses currently engaged in by Borrower and its Subsidiaries
taken as a whole and business related or ancillary thereto; or permit there to
occur a change in ownership of an aggregate of more than 25% of any equity
interests of Borrower having voting rights for the election of directors in any
transaction or series of transactions (other than in connection with any
offering of equity securities by Borrower); or change its chief executive office
or move any Collateral to jurisdictions other than jurisdictions in which
Collateral presently exists without giving Bank prior written notice thereof.

7.3            MERGERS OR ACQUISITIONS.

        Merge or consolidate, or permit any of its Subsidiaries to merge or
consolidate, with any other Person, or acquire, or permit any of its
Subsidiaries to acquire, all or substantially all of the capital stock or
property of another Person except where (i) no Event of Default has occurred and
is continuing or would result from such action during the term of this Agreement
or result in a decrease of more than 25% of Tangible Net Worth or (ii) merge or
consolidate a Subsidiary into another Subsidiary or into Borrower.

7.4            INDEBTEDNESS.

        Create, incur, assume, or be liable for any Indebtedness, or permit any
Subsidiary to do so, other than Permitted Indebtedness.

7.5            ENCUMBRANCE.

        Create, incur, or allow any Lien on any of its property, or assign or
convey any right to receive income, including the sale of any Accounts, or
permit any of its Subsidiaries to do so, except for Permitted Liens, or permit
any Collateral not to be subject to the first priority security interest granted
here.

7.6            DISTRIBUTIONS; INVESTMENTS.

        Directly or indirectly acquire or own any Person, or make any Investment
in any Person, other than Permitted Investments, or permit any of its
Subsidiaries to do so. Pay any cash dividends or make any distribution or
payment or redeem, retire or purchase any capital stock.


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7.7            TRANSACTIONS WITH AFFILIATES.

        Directly or indirectly enter into any material transaction with any
Affiliate except transactions that are in the ordinary course of Borrower's
business, on terms not less favorable to Borrower than would be obtained in an
arm's length transaction with a non-affiliated Person.

7.8            SUBORDINATED DEBT.

        Make or permit any payment on any Subordinated Debt, except under the
terms of the Subordinated Debt, or amend any provision in any document relating
to the Subordinated Debt without Bank's prior written consent.

7.9            COMPLIANCE.

        Become an "investment company" or a company controlled by an "investment
company," under the Investment Company Act of 1940 or undertake as one of its
important activities extending credit to purchase or carry margin stock, or use
the proceeds of any Credit Extension for that purpose; fail to meet the minimum
funding requirements of ERISA, permit a Reportable Event or Prohibited
Transaction, as defined in ERISA, to occur; fail to comply with the Federal Fair
Labor Standards Act or violate any other law or regulation, if the violation
could have a material adverse effect on Borrower's business or operations or
cause a Material Adverse Change, or permit any of its Subsidiaries to do so.

8              EVENTS OF DEFAULT

        Any one of the following is an Event of Default:

8.1            PAYMENT DEFAULT.

        If Borrower fails to pay any of the Obligations;

8.2            COVENANT DEFAULT.

        If Borrower does not perform any obligation in Section 6.7 or violates
any covenant in Section 7 or does not perform or observe any other material
term, condition or covenant in this Agreement, any Loan Documents, or in any
agreement between Borrower and Bank and as to any default under a term,
condition or covenant that can be cured, has not cured the default within 10
days after it occurs, or if the default cannot be cured within 10 days or cannot
be cured after Borrower's attempts within 10 day period, and the default may be
cured within a reasonable time, then Borrower has an additional period (of not
more than 30 days) to attempt to cure the default. During the additional time,
the failure to cure the default is not an Event of Default (but no Credit
Extensions will be made during the cure period);

8.3            MATERIAL ADVERSE CHANGE.

        (i) If there (i) occurs a material adverse change in the business,
operations, or condition (financial or otherwise) of the Borrower, or (ii) is a
material impairment of the prospect of repayment of any portion of the
Obligations or (iii) is a material impairment of the value or priority of Bank's
security interests in the Collateral;

8.4            ATTACHMENT.

        If any material portion of Borrower's assets is attached, seized, levied
on, or comes into possession of a trustee or receiver and the attachment,
seizure or levy is not removed in 20 days, or if Borrower is enjoined,
restrained, or prevented by court order from conducting a material part of its
business or if a judgment or other claim becomes a Lien on a material portion of
Borrower's assets, or if a


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<PAGE>   11
notice of lien, levy, or assessment is filed against any of Borrower's assets by
any government agency and not paid within 20 days after Borrower receives
notice. These are not Events of Default if stayed or if a bond is posted pending
contest by Borrower (but no Credit Extensions will be made during the cure
period);

8.5            INSOLVENCY.

        If Borrower becomes insolvent or if Borrower begins an Insolvency
Proceeding or an Insolvency Proceeding is begun against Borrower and not
dismissed or stayed within 45 days (but no Credit Extensions will be made before
any Insolvency Proceeding is dismissed);

8.6            OTHER AGREEMENTS.

        If there is a default in any agreement between Borrower and a third
party that gives the third party the right to accelerate any Indebtedness
exceeding $350,000 or that could cause a Material Adverse Change;

8.7            JUDGMENTS.

        If a money judgment(s) in the aggregate of at least $150,000 is rendered
against Borrower and is unsatisfied and unstayed for 30 days (but no Credit
Extensions will be made before the judgment is stayed or satisfied); or

8.8            MISREPRESENTATIONS.

        If Borrower or any Responsible Officer acting for Borrower makes any
material misrepresentation or material misstatement now or later in any warranty
or representation in this Agreement or in any writing delivered to Bank or to
induce Bank to enter this Agreement or any Loan Document.

9              BANK'S RIGHTS AND REMEDIES

9.1            RIGHTS AND REMEDIES.

        When an Event of Default occurs and continues Bank may, without notice
or demand, do any or all of the following:

        (a) Declare all Obligations immediately due and payable (but if an Event
of Default described in Section 8.5 occurs all Obligations are immediately due
and payable without any action by Bank);

        (b) Stop advancing money or extending credit for Borrower's benefit
under this Agreement or under any other agreement between Borrower and Bank;

        (c) Settle or adjust disputes and claims directly with account debtors
for amounts, on terms and in any order that is commercially reasonable;

        (d) Make any payments and do any acts it considers necessary or
reasonable to protect its security interest in the Collateral. Borrower will
assemble the Collateral if Bank requires and make it available as Bank
designates. Bank may enter premises where the Collateral is located, take and
maintain possession of any part of the Collateral, and pay, purchase, contest,
or compromise any Lien which appears to be prior or superior to its security
interest and pay all expenses incurred. Borrower grants Bank a license to enter
and occupy any of its premises, without charge, to exercise any of Bank's rights
or remedies;


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<PAGE>   12
        (e) Apply to the Obligations any (i) balances and deposits of Borrower
it holds, or (ii) any amount held by Bank owing to or for the credit or the
account of Borrower;

        (f) Ship, reclaim, recover, store, finish, maintain, repair, prepare for
sale, advertise for sale, and sell the Collateral. Bank is granted a
non-exclusive, royalty-free license or other right to use, without charge,
Borrower's labels, Patents, Copyrights, Mask Works, rights of use of any name,
trade secrets, trade names, Trademarks, service marks, and advertising matter,
or any similar property as it pertains to the Collateral, in completing
production of, advertising for sale, and selling any Collateral and, in
connection with Bank's exercise of its rights under this Section, Borrower's
rights under all licenses and all franchise agreements inure to Bank's benefit;
and

        (g) Dispose of the Collateral according to the Code.

9.2            POWER OF ATTORNEY.

        Effective only when an Event of Default occurs and continues, Borrower
irrevocably appoints Bank as its lawful attorney to: (i) endorse Borrower's name
on any checks or other forms of payment or security; (ii) sign Borrower's name
on any invoice or bill of lading for any Account or drafts against account
debtors, (iii) make, settle, and adjust all claims under Borrower's insurance
policies; (iv) settle and adjust disputes and claims about the Accounts directly
with account debtors, for amounts and on terms Bank determines reasonable; and
(v) transfer the Collateral into the name of Bank or a third party as the Code
permits. Bank may exercise the power of attorney to sign Borrower's name on any
documents necessary to perfect or continue the perfection of any security
interest regardless of whether an Event of Default has occurred. Bank's
appointment as Borrower's attorney in fact, and all of Bank's rights and powers,
coupled with an interest, are irrevocable until all Obligations have been fully
repaid and performed and Bank's obligation to provide Advances terminates.

9.3            ACCOUNTS COLLECTION.

        When an Event of Default occurs and continues, Bank may notify any
Person owing Borrower money of Bank's security interest in the funds and verify
the amount of the Account. Borrower must collect all payments in trust for Bank
and, if requested by Bank, immediately deliver the payments to Bank in the form
received from the account debtor, with proper endorsements for deposit.

9.4            BANK EXPENSES.

        If Borrower fails to pay any amount or furnish any required proof of
payment to third persons, as required under the terms of this Agreement or any
related document Bank may make all or part of the payment or obtain insurance
policies required in Section 6.5, and take any action under the policies Bank
deems prudent. Any amounts paid by Bank are Bank Expenses and immediately due
and payable, bearing interest at the then applicable rate and secured by the
Collateral. No payments by Bank are deemed an agreement to make similar payments
in the future or Bank's waiver of any Event of Default.

9.5            BANK'S LIABILITY FOR COLLATERAL.

        If Bank complies with reasonable banking practices it is not liable for:
(a) the safekeeping of the Collateral; (b) any loss or damage to the Collateral;
(c) any diminution in the value of the Collateral; or (d) any act or default of
any carrier, warehouseman, bailee, or other person. Borrower bears all risk of
loss, damage or destruction of the Collateral.

9.6            REMEDIES CUMULATIVE.

        Bank's rights and remedies under this Agreement, the Loan Documents, and
all other agreements are cumulative. Bank has all rights and remedies provided
under the Code, by law, or in equity. Bank's


                                       12


<PAGE>   13
exercise of one right or remedy is not an election, and Bank's waiver of any
Event of Default is not a continuing waiver. Bank's delay is not a waiver,
election, or acquiescence. No waiver is effective unless signed by Bank and then
is only effective for the specific instance and purpose for which it was given.

9.7            DEMAND WAIVER.

        Borrower waives demand, notice of default or dishonor, notice of payment
and nonpayment, notice of any default, nonpayment at maturity, release,
compromise, settlement, extension, or renewal of accounts, documents,
instruments, chattel paper, and guarantees held by Bank on which Borrower is
liable.

10             NOTICES

        Unless otherwise provided in this Agreement, notices or demands by any
party about this Agreement or any other related agreement must be in writing and
be personally delivered or sent by an overnight delivery service, by certified
mail, postage prepaid, return receipt requested, or by telefacsimile to the
addresses set forth at the beginning of this Agreement. A Party may change its
notice address by giving the other Party written notice.

11             CHOICE OF LAW , VENUE AND JURY TRIAL WAIVER

        California law governs the Loan Documents without regard to principles
of conflicts of law. Borrower and Bank each submit to the exclusive jurisdiction
of the State and Federal courts in Santa Clara County, California.

BORROWER AND BANK EACH WAIVE THEIR RIGHT TO A JURY TRIAL OF ANY CLAIM OR CAUSE
OF ACTION ARISING OUT OF ANY OF THE LOAN DOCUMENTS OR ANY CONTEMPLATED
TRANSACTION, INCLUDING CONTRACT, TORT, BREACH OF DUTY AND ALL OTHER CLAIMS. THIS
WAIVER IS A MATERIAL INDUCEMENT FOR BOTH PARTIES TO ENTER INTO THIS AGREEMENT.
EACH PARTY HAS REVIEWED THIS WAIVER WITH ITS COUNSEL.

12             GENERAL PROVISIONS

12.1           SUCCESSORS AND ASSIGNS.

        This Agreement binds and is for the benefit of the successors and
permitted assigns of each party. Borrower may not assign this Agreement or any
rights under it without Bank's prior written consent which may be granted or
withheld in Bank's discretion. Bank has the right, without the consent of or
notice to Borrower, to sell, transfer, negotiate, or grant participation in all
or any part of, or any interest in, Bank's obligations, rights and benefits
under this Agreement.

12.2           INDEMNIFICATION.

        Borrower will indemnify, defend and hold harmless Bank and its officers,
employees, and agents against: (a) all obligations, demands, claims, and
liabilities asserted by any other party in connection with the transactions
contemplated by the Loan Documents; and (b) all losses or Bank Expenses
incurred, or paid by Bank from, following, or consequential to transactions
between Bank and Borrower (including reasonable attorneys fees and expenses),
except for losses caused by Bank's gross negligence or willful misconduct.

12.3           TIME OF ESSENCE.

        Time is of the essence for the performance of all obligations in this
Agreement.


                                       13


<PAGE>   14
12.4           SEVERABILITY OF PROVISION.

        Each provision of this Agreement is severable from every other provision
in determining the enforceability of any provision.

12.5           AMENDMENTS IN WRITING, INTEGRATION.

        All amendments to this Agreement must be in writing and signed by
Borrower and Bank. This Agreement represents the entire agreement about this
subject matter, and supersedes prior negotiations or agreements. All prior
agreements, understandings, representations, warranties, and negotiations
between the parties about the subject matter of this Agreement merge into this
Agreement and the Loan Documents.

12.6           COUNTERPARTS.

        This Agreement may be executed in any number of counterparts and by
different parties on separate counterparts, each of which, when executed and
delivered, are an original, and all taken together, constitute one Agreement.

12.7           SURVIVAL.

        All covenants, representations and warranties made in this Agreement
continue in full force while any Obligations remain outstanding. The obligations
of Borrower in Section 12.7 to indemnify Bank will survive until all statutes of
limitations for actions that may be brought against Bank have run.

12.8           CONFIDENTIALITY.

        In handling any confidential information, Bank will exercise the same
degree of care that it exercises for its own proprietary information, but
disclosure of information may be made (i) to Bank's subsidiaries or affiliates
in connection with their business with Borrower, (ii) to prospective transferees
or purchasers of any interest in the Loans, (iii) as required by law,
regulation, subpoena, or other order, (iv) as required in connection with Bank's
examination or audit and (v) as Bank considers appropriate exercising remedies
under this Agreement. Confidential information does not include information that
either: (a) is in the public domain or in Bank's possession when disclosed to
Bank, or becomes part of the public domain after disclosure to Bank; or (b) is
disclosed to Bank by a third party, if Bank does not know that the third party
is prohibited from disclosing the information.

12.9           ATTORNEYS' FEES, COSTS AND EXPENSES.

        In any action or proceeding between Borrower and Bank arising out of the
Loan Documents, the prevailing party will be entitled to recover its reasonable
attorneys' fees and other costs and expenses incurred, in addition to any other
relief to which it may be entitled.

13             DEFINITIONS

13.1           DEFINITIONS.

        In this Agreement:

        "ACCOUNTS" are all existing and later arising accounts, contract rights,
and other obligations owed Borrower in connection with its sale or lease of
goods (including licensing software and other technology) or provision of
services, all credit insurance, guaranties, other security and all merchandise
returned or reclaimed by Borrower and Borrower's Books relating to any of the
foregoing.


                                       14


<PAGE>   15
        "ADVANCE" or "ADVANCES" is a loan advance (or advances) under the
Committed Revolving Line.

        "AFFILIATE" of a Person is a Person that owns or controls directly or
indirectly the Person, any Person that controls or is controlled by or is under
common control with the Person, and each of that Person's senior executive
officers, directors, partners and, for any Person that is a limited liability
company, that Person's managers and members.

        "BANK EXPENSES" are all audit fees and expenses and reasonable costs or
expenses (including reasonable attorneys' fees and expenses) for preparing,
negotiating, administering, defending and enforcing the Loan Documents
(including appeals or Insolvency Proceedings).

        "BORROWER'S BOOKS" are all Borrower's books and records including
ledgers, records regarding Borrower's assets or liabilities, the Collateral,
business operations or financial condition and all computer programs or discs or
any equipment containing the information.

        "BORROWING BASE" is 80% of Eligible Accounts as determined by Bank from
Borrower's most recent Borrowing Base Certificate.

        "BUSINESS DAY" is any day that is not a Saturday, Sunday or a day on
which the Bank is closed.

        "CLOSING DATE" is the date of this Agreement.

        "CODE" is the California Uniform Commercial Code.

        "COLLATERAL" is the property described on Exhibit A.

        "COMDISCO LOAN DOCUMENTS" are the Subordinated Loan and Security
Agreement dated as of __________, by and between Borrower and Comdisco, Inc.,
any notes, documents or any other present or future agreements in connection
with such Subordinated Loan and Security Agreement, all as amended, extended or
restated.

        "COMMITTED REVOLVING LINE" is an Advance of up to $1,500,000.

        "CONTINGENT OBLIGATION" is, for any Person, any direct or indirect
liability, contingent or not, of that Person for (i) any indebtedness, lease,
dividend, letter of credit or other obligation of another such as an obligation
directly or indirectly guaranteed, endorsed, co-made, discounted or sold with
recourse by that Person, or for which that Person is directly or indirectly
liable; (ii) any obligations for undrawn letters of credit for the account of
that Person; and (iii) all obligations from any interest rate, currency or
commodity swap agreement, interest rate cap or collar agreement, or other
agreement or arrangement designated to protect a Person against fluctuation in
interest rates, currency exchange rates or commodity prices; but "Contingent
Obligation" does not include endorsements in the ordinary course of business.
The amount of a Contingent Obligation is the stated or determined amount of the
primary obligation for which the Contingent Obligation is made or, if not
determinable, the maximum reasonably anticipated liability for it determined by
the Person in good faith; but the amount may not exceed the maximum of the
obligations under the guarantee or other support arrangement.

        "COPYRIGHTS" are all of Borrower's copyright rights, applications or
registrations and like protections in each work or authorship or derivative
work, whether published or not (whether or not it is a trade secret) now or
later existing, created, acquired or held.

        "CREDIT EXTENSION" is each Advance, or any other extension of credit by
Bank for Borrower's benefit.


                                       15


<PAGE>   16
        "CURRENT LIABILITIES" are the aggregate amount of Borrower's Total
Liabilities which mature within one (1) year.

        "DEFERRED MAINTENANCE REVENUE" is all amounts received in advance of
performance under maintenance contracts and not yet recognized as revenue.

        "ELIGIBLE ACCOUNTS" are Accounts in the ordinary course of Borrower's
business that meet all Borrower's representations and warranties in Section 5.2;
but Bank may change eligibility standards by giving Borrower notice. Unless Bank
agrees otherwise in writing, Eligible Accounts will not include:

        (a) Accounts that the account debtor has not paid within 90 days of
        invoice date;

        (b) Accounts for an account debtor, 50% or more of whose Accounts have
        not been paid within 90 days of invoice date;

        (c) Credit balances over 90 days from invoice date;

        (d) Accounts for an account debtor, including Affiliates, whose total
        obligations to Borrower exceed 25% of all Accounts, for the amounts that
        exceed that percentage, unless the Bank approves in writing;

        (e) Accounts for which the account debtor does not have its principal
        place of business in the United States;

        (f) Accounts for which the account debtor is a federal, state or local
        government entity or any department, agency, or instrumentality;

        (g) Accounts for which Borrower owes the account debtor, but only up to
        the amount owed (sometimes called "contra" accounts, accounts payable,
        customer deposits or credit accounts);

        (h) Accounts for demonstration or promotional equipment, or in which
        goods are consigned, sales guaranteed, sale or return, sale on approval,
        bill and hold, or other terms if account debtor's payment may be
        conditional;

        (i) Accounts for which the account debtor is Borrower's Affiliate,
        officer, employee, or agent;

        (j) Accounts in which the account debtor disputes liability or makes any
        claim and Bank believes there may be a basis for dispute (but only up to
        the disputed or claimed amount), or if the Account Debtor is subject to
        an Insolvency Proceeding, or becomes insolvent, or goes out of business;
        and

        (k) Accounts which Bank reasonably determines collection to be doubtful.

        "EQUIPMENT" is all present and future machinery, equipment, tenant
improvements, furniture, fixtures, vehicles, tools, parts and attachments in
which Borrower has any interest.

        "ERISA" is the Employment Retirement Income Security Act of 1974, and
its regulations.

        "EXIM LOAN DOCUMENTS" are the Exim Loan and Security Agreement, any
notes or documents executed by Borrower or any other agreement entered into in
connection with the Exim Loan and Security Agreement, pursuant to which Exim
Bank guarantees Borrower's obligations under the Exim Loan and Security
Agreement.

        "GAAP" is generally accepted accounting principles.


                                       16


<PAGE>   17
        "INDEBTEDNESS" is (a) indebtedness for borrowed money or the deferred
price of property or services, such as reimbursement and other obligations for
surety bonds and letters of credit, (b) obligations evidenced by notes, bonds,
debentures or similar instruments, (c) capital lease obligations and (d)
Contingent Obligations.

        "INSOLVENCY PROCEEDING" are proceedings by or against any Person under
the United States Bankruptcy Code, or any other bankruptcy or insolvency law,
including assignments for the benefit of creditors, compositions, extensions
generally with its creditors, or proceedings seeking reorganization,
arrangement, or other relief.

        "INTELLECTUAL PROPERTY" is:

        (a) Copyrights, Trademarks, Patents, and Mask Works including
amendments, renewals, extensions, and all licenses or other rights to use and
all license fees and royalties from the use;

        (b) Any trade secrets and any intellectual property rights in computer
software and computer software products now or later existing, created, acquired
or held;

        (c) All design rights which may be available to Borrower now or later
created, acquired or held;

        (d) Any claims for damages (past, present or future) for infringement of
any of the rights above, with the right, but not the obligation, to sue and
collect damages for use or infringement of the intellectual property rights
above;

        All proceeds and products of the foregoing, including all insurance,
indemnity or warranty payments.

        "INVENTORY" is present and future inventory in which Borrower has any
interest, including merchandise, raw materials, parts, supplies, packing and
shipping materials, work in process and finished products intended for sale or
lease or to be furnished under a contract of service, of every kind and
description now or later owned by or in the custody or possession, actual or
constructive, of Borrower, including inventory temporarily out of its custody or
possession or in transit and including returns on any accounts or other proceeds
(including insurance proceeds) from the sale or disposition of any of the
foregoing and any documents of title.

        "INVESTMENT" is any beneficial ownership of (including stock,
partnership interest or other securities) any Person, or any loan, advance or
capital contribution to any Person.

        "LIEN" is a mortgage, lien, deed of trust, charge, pledge, security
interest or other encumbrance.

        "LOAN DOCUMENTS" are, collectively, this Agreement, any note, or notes
or guaranties executed by Borrower or Guarantor, and any other present or future
agreement between Borrower and/or for the benefit of Bank in connection with
this Agreement, all as amended, extended or restated.

        "MASK WORKS" are all mask works or similar rights available for the
protection of semiconductor chips, now owned or later acquired.

        "MATERIAL ADVERSE CHANGE" is defined in Section 8.3.

        "OBLIGATIONS" are debts, principal, interest, Bank Expenses and other
amounts Borrower owes Bank now or later, including letters of credit and
exchange contracts and including interest accruing after Insolvency Proceedings
begin and debts, liabilities, or obligations of Borrower assigned to Bank.


                                       17


<PAGE>   18
        "PATENTS" are Borrower's patents, patent applications and like
protections, including improvements, divisions, continuations, renewals,
reissues, extensions and continuations-in-part of the same.

        "PERMITTED INDEBTEDNESS" is:

        (a) Borrower's indebtedness to Bank under this Agreement or any other
Loan Document;

        (b) Indebtedness existing on the Closing Date and shown on the Schedule;

        (c) Subordinated Debt;

        (d) Indebtedness to trade creditors incurred in the ordinary course of
business;

        (e) Indebtedness secured by Permitted Liens;

        (f) Indebtedness of Borrower created pursuant to the Exim Loan
Documents;

        (g) Indebtedness of Borrower created pursuant to the Comdisco Loan
Documents;

        (h) Indebtedness secured by a Lien described in subsection (c) of the
definition of "Permitted Liens" below provided the principal amount of such
Indebtedness does not exceed the lesser of the cost or fair market value of the
property financed;

        (i) Indebtedness to trade creditors incurred in the ordinary course of
business;

        (j) Indebtedness with respect to capital leases;

        (k) prepaid royalties and deferred revenue in connection with prepaid
support services; and

        (l) extensions, renewals, refundings, refinancings, modifications,
amendments, and restatements of any of the items of Permitted Indebtedness (a)
through (k) above, provided that the principal amount thereof is not increased
or the terms thereof are not modified to impose more burdensome terms upon
Borrower.

        "PERMITTED INVESTMENTS" are:

        (a) Investments shown on the Schedule and existing on the Closing Date;

        (b) extensions of credit in the nature of accounts receivable or notes
receivable arising from the sale or lease of goods or services in the ordinary
course of business;

        (c) Investments (including debt obligations) received in connection with
the bankruptcy or reorganization of customers or suppliers and in settlement of
delinquent obligations of, and other disputes with, customers or suppliers
arising in the ordinary course of business;

        (d) Investments consisting of (1) compensation of employees, officers
and directors of Borrower (2) travel advances, employee relocation loans and
other employee loans and advances in the ordinary course of business, (3) loans
to employees, officers or directors relating to the purchase of equity
securities of Borrower, and (4) other loans to officers and employees approved
by Borrower's board of directors; and

        (e) (i) marketable direct obligations issued or unconditionally
guaranteed by the United States or its agency or any State maturing within 1
year from its acquisition, (ii) commercial paper maturing no more


                                       18


<PAGE>   19
than 1 year after its creation and having the highest rating from either
Standard & Poor's Corporation or Moody's Investors Service, Inc., and (iii)
Bank's certificates of deposit issued maturing no more than 1 year after issue.

        "PERMITTED LIENS" are:

        (a) Liens existing on the Closing Date and shown on the Schedule or
arising under this Agreement or other Loan Documents;

        (b) Liens for taxes, fees, assessments or other government charges or
levies, either not delinquent or being contested in good faith and for which
Borrower maintains adequate reserves on its Books, if they have no priority over
any of Bank's security interests;

        (c) Purchase money Liens (i) on Equipment acquired or held by Borrower
or its Subsidiaries incurred for financing the acquisition of the Equipment, or
(ii) existing on equipment when acquired, if the Lien is confined to the
property and improvements and the proceeds of the equipment;

        (d) Leases or subleases and licenses or sublicenses granted in the
ordinary course of Borrower's business and any interest or title of a lessor,
licensor or under any lease or license, if the leases, subleases, licenses and
sublicenses permit granting Bank a security interest;

        (e) Liens on property leased by Borrower or any of its Subsidiaries
pursuant to an operating or capital lease in the ordinary course of business
(including proceeds thereof and accessions thereto) incurred solely for the
purpose of financing the lease of such equipment;

        (f) Liens from judgements, decrees or attachments in circumstances not
constituting an Event of Default under this Agreement;

        (g) easements, reservations, rights-of-way, restrictions, minor defects
or irregularities in title and other similar charges or encumbrances affecting
real property which do not result in a Material Adverse Change;

        (h) Liens in favor of customs and revenue authorities arising as a
matter of law to secure payments of customs duties in connection with the
importation of goods;

        (i) Liens that are not prior to the lien of Bank which constitute rights
of set-off of a customary nature or bankers' or securities intermediaries' liens
with respect to amounts on deposit or investment property, as applicable,
whether arising by operation of law or by contract, in connection with
arrangements entered into with banks or securities intermediaries in the
ordinary course of business;

        (j) Liens securing Indebtedness incurred pursuant to the Exim Loan
Documents;

        (k) Liens securing Indebtedness incurred pursuant to the Comdisco Loan
Documents; and

        (l) Liens incurred in the extension, renewal or refinancing of the
indebtedness secured by Liens described in (a) through (k), but any extension,
renewal or replacement Lien must be limited to the property encumbered by the
existing Lien and the principal amount of the indebtedness may not increase.

        "PERSON" is any individual, sole proprietorship, partnership, limited
liability company, joint venture, company association, trust, unincorporated
organization, association, corporation, institution, public benefit corporation,
firm, joint stock company, estate, entity or government agency.

        "PRIME RATE" is Bank's most recently announced "prime rate," even if it
is not Bank's lowest rate.


                                       19


<PAGE>   20
        "QUICK ASSETS" is, on any date, the Borrower's consolidated,
unrestricted cash, cash equivalents, net billed accounts receivable and
investments with maturities of fewer than 12 months determined according to
GAAP.

        "RESPONSIBLE OFFICER" is each of the Chief Executive Officer, the
President, the Chief Financial Officer and the Controller of Borrower.

        "REVOLVING MATURITY DATE" is January 10, 2000.

        "SCHEDULE" is any attached schedule of exceptions.

        "SUBORDINATED DEBT" is debt incurred by Borrower subordinated to
Borrower's debt to Bank (and identified as subordinated by Borrower and Bank).

        "SUBSIDIARY" is for any Person, or any other business entity of which
more than 50% of the voting stock or other equity interests is owned or
controlled, directly or indirectly, by the Person or one or more Affiliates of
the Person.

        "TANGIBLE NET WORTH" is, on any date, the consolidated total assets of
Borrower and its Subsidiaries minus, (i) any amounts attributable to (a)
goodwill, (b) intangible items such as unamortized debt discount and expense,
Patents, trade and service marks and names, Copyrights and research and
development expenses except prepaid expenses, and (c) reserves not already
deducted from assets, and (ii) Total Liabilities plus Subordinated Debt.

        "TOTAL LIABILITIES" is on any day, obligations that should, under GAAP,
be classified as liabilities on Borrower's consolidated balance sheet, including
all Indebtedness, and current portion Subordinated Debt allowed to be paid, but
excluding all other Subordinated Debt.

        "TRADEMARKS" are Borrower's trademark and servicemark rights, registered
or not, applications to register and registrations and like protections, and the
entire goodwill of the business of Borrower connected with the trademarks.


BORROWER:

PACKETEER, INC.


By:   /s/ Craig Elliot        /s/ Brett D. Galloway                     
   --------------------       ----------------------

Title:    Chief Executive     Chief Operating
          Officer             Officer                          
      --------------------    -------------------

BANK:

SILICON VALLEY BANK


By: /s/ Timothy M. Walsh                                        
   ------------------------------------------
Title:  Vice President                                   
      ---------------------------------------


                                       20



<PAGE>   21
                                    EXHIBIT A

        The Collateral consists of all of Borrower's right, title and interest
in and to the following:

        All goods and equipment now owned or hereafter acquired, including,
without limitation, all machinery, fixtures, vehicles (including motor vehicles
and trailers), and any interest in any of the foregoing, and all attachments,
accessories, accessions, replacements, substitutions, additions, and
improvements to any of the foregoing, wherever located;

        All inventory, now owned or hereafter acquired, including, without
limitation, all merchandise, raw materials, parts, supplies, packing and
shipping materials, work in process and finished products including such
inventory as is temporarily out of Borrower's custody or possession or in
transit and including any returns upon any accounts or other proceeds, including
insurance proceeds, resulting from the sale or disposition of any of the
foregoing and any documents of title representing any of the above;

        All contract rights and general intangibles now owned or hereafter
acquired, including, without limitation, goodwill, trademarks, servicemarks,
trade styles, trade names, patents, patent applications, leases, license
agreements, franchise agreements, blueprints, drawings, purchase orders,
customer lists, route lists, infringements, claims, computer programs, computer
discs, computer tapes, literature, reports, catalogs, design rights, income tax
refunds, payments of insurance and rights to payment of any kind;

        All now existing and hereafter arising accounts, contract rights,
royalties, license rights and all other forms of obligations owing to Borrower
arising out of the sale or lease of goods, the licensing of technology or the
rendering of services by Borrower, whether or not earned by performance, and any
and all credit insurance, guaranties, and other security therefor, as well as
all merchandise returned to or reclaimed by Borrower;

        All documents, cash, deposit accounts, securities, securities
entitlements, securities accounts, investment property, financial assets,
letters of credit, certificates of deposit, instruments and chattel paper now
owned or hereafter acquired and Borrower's Books relating to the foregoing;

        All copyright rights, copyright applications, copyright registrations
and like protections in each work of authorship and derivative work thereof,
whether published or unpublished, now owned or hereafter acquired; all trade
secret rights, including all rights to unpatented inventions, know-how,
operating manuals, license rights and agreements and confidential information,
now owned or hereafter acquired; all mask work or similar rights available for
the protection of semiconductor chips, now owned or hereafter acquired; all
claims for damages by way of any past, present and future infringement of any of
the foregoing; and

 All Borrower's Books relating to the foregoing and any and all claims, rights
and interests in any of the above and all substitutions for, additions and
accessions to and proceeds thereof.

Notwithstanding anything to the contrary, the grant of a security interest as
provided in this Exhibit shall not extend to, and the term "Collateral" shall
not include, any accounts, general intangibles, instruments or chattel paper of
Borrower (whether owned or held as licensee or lessee, or otherwise), to the
extent that (i) such accounts, general intangibles, instruments, or chattel
paper are not assignable as a matter of law or under the terms of the license,
lease or other agreement applicable thereto (but solely to the extent that any
such restriction shall be effective under applicable law), without the consent
of the Person to whose benefit such restrictions exist and (ii) such consent has
not been obtained; provided, that the foregoing grant of security interest shall
extend to, and the term "Collateral" shall include, (A) any and all proceeds of
any general intangibles, accounts, instruments or chattel paper which are
otherwise excluded to the extent that the assignment or encumbrance of such
proceeds is not so restricted, including under Section that the assignment or
encumbrance of such proceeds is not so restricted, including under Section 9318
of the Code, and (B) upon obtaining the consent of any such licensor, lessor or
other applicable party's consent with respect to any such otherwise excluded
from general intangibles, accounts, instruments or chattel paper, as well as any
and all Proceeds thereof that might have been excluded from such grant of a
security interest and the term "Collateral".


<PAGE>   22
                                    EXHIBIT B

                   LOAN PAYMENT/ADVANCE TELEPHONE REQUEST FORM

              DEADLINE FOR SAME DAY PROCESSING IS 3:00 P.M., P.S.T.


TO:  CENTRAL CLIENT SERVICE DIVISION                      DATE:
                                                               -----------------

FAX#:  (408) 496-2426                                     TIME:
                                                               -----------------


FROM:  PACKETEER, INC.
     ---------------------------------------------------------------------------
                           CLIENT NAME (BORROWER)

REQUESTED BY:                                                                   
             -------------------------------------------------------------------
                                    AUTHORIZED SIGNER'S NAME

AUTHORIZED SIGNATURE:                                                           
                     -----------------------------------------------------------

PHONE NUMBER:                                                                   
             -------------------------------------------------------------------

FROM ACCOUNT #                                    TO ACCOUNT #                  
               -------------------------------                   ---------------

REQUESTED TRANSACTION TYPE                  REQUESTED DOLLAR AMOUNT

PRINCIPAL INCREASE (ADVANCE)              $                                     
                                           -------------------------------------
PRINCIPAL PAYMENT (ONLY)                  $                                     
                                           -------------------------------------
INTEREST PAYMENT (ONLY)                   $                                     
                                           -------------------------------------
PRINCIPAL AND INTEREST (PAYMENT)          $                                     
                                           -------------------------------------

OTHER INSTRUCTIONS:                                                             
                   -------------------------------------------------------------

--------------------------------------------------------------------------------

All Borrower's representations and warranties in the Loan and Security Agreement
are true, correct and complete in all material respects on the date of the
telephone request for and Advance confirmed by this Borrowing Certificate; but
those representations and warranties expressly referring to another date shall
be true, correct and complete in all material respects as of that date.

                                  BANK USE ONLY


TELEPHONE REQUEST:

The following person is authorized to request the loan payment transfer/loan
advance on the advance designated account and is known to me.



-------------------------------              -------------------------------
    Authorized Requester                                 Phone #





-------------------------------              -------------------------------
     Received By (Bank)                                  Phone #



                         -------------------------------
                           Authorized Signature (Bank)


<PAGE>   23
                                    EXHIBIT C
                           BORROWING BASE CERTIFICATE


Borrower:    PACKETEER, INC.                     Bank:   Silicon Valley Bank
                                                         3003 Tasman Drive
                                                         Santa Clara, CA 95054
Commitment Amount:    $1,500,000



 
ACCOUNTS RECEIVABLE
1.             Accounts Receivable Book Value as of ____                                            $                      
        -----------------------
2.             Additions (please explain on reverse)
       $                      
        -----------------------
3.             TOTAL ACCOUNTS RECEIVABLE
       $                      
        -----------------------

ACCOUNTS RECEIVABLE DEDUCTIONS (without duplication)
4.             Amounts over 90 days due                                 $                      
                                                                         ----------------------
5.             Balance of 50% over 90 day accounts                      $                      
                                                                         ----------------------
6.             Credit balances                                          $                      
                                                                         ----------------------
7.             Concentration Limits                                     $                      
                                                                         ----------------------
8.             Foreign Accounts                                         $                      
                                                                         ----------------------
9.             Governmental Accounts                                    $                      
                                                                         ----------------------
10.            Contra Accounts                                          $                      

11.            Promotion or Demo Accounts                               $                      
                                                                         ----------------------
12.            Intercompany/Employee Accounts                           $                      
                                                                         ----------------------
13.            Other (please explain on reverse)                        $                      
                                                                         ----------------------
14.            TOTAL ACCOUNTS RECEIVABLE DEDUCTIONS
       $                      
        -----------------------
15.            Eligible Accounts (#0 minus #0)
       $                      
        -----------------------
16.            LOAN VALUE OF ACCOUNTS (80% of #0)
       $                      
        -----------------------

BALANCES
17.            Maximum Loan Amount                                      $                      
                                                                         ----------------------
18.            Total Funds Available [Lesser of #0 or #0]
       $                      
        -----------------------
19.            Present balance owing on Line of Credit                  $                      
                                                                         ----------------------
20.            Outstanding under Sublimits (  )                         $                      
                                                                         ----------------------
21.            RESERVE POSITION (#0 minus #0 and #0)
       $                      
        -----------------------



The undersigned represents and warrants that this is true, complete and correct,
and that the information in this Borrowing Base Certificate complies with the
representations and warranties in the Loan and Security Agreement between the
undersigned and Silicon Valley Bank.

COMMENTS:                                             BANK USE ONLY        
                                                                           
                                                Rec'd By:                  
                                                         ----------------- 
                                                           Auth. Signer    
PACKETEER, INC.                                 Date:                      
                                                     --------------------- 
                                                                           
By:                                             Verified:                  
   -------------------------------                      ------------------ 
        Authorized Signer                                  Auth. Signer    
                                                Date:                      
                                                     --------------------- 
                                                                           
                                                -------------------------- 
                                                


<PAGE>   24
                                    EXHIBIT D
                             COMPLIANCE CERTIFICATE


TO:            SILICON VALLEY BANK
               3003 Tasman Drive
               Santa Clara, CA 95054

FROM:          PACKETEER, INC.


        The undersigned authorized officer of PACKETEER, INC. ("Borrower")
certifies that under the terms and conditions of the Loan and Security Agreement
between Borrower and Bank (the "Agreement"), (i) Borrower is in complete
compliance for the period ending _______________ with all required covenants
except as noted below and (ii) all representations and warranties in the
Agreement are true and correct in all material respects on this date. Attached
are the required documents supporting the certification. The Officer certifies
that these are prepared in accordance with Generally Accepted Accounting
Principles (GAAP) consistently applied from one period to the next except as
explained in an accompanying letter or footnotes. The Officer acknowledges that
no borrowings may be requested at any time or date of determination that
Borrower is not in compliance with any of the terms of the Agreement, and that
compliance is determined not just at the date this certificate is delivered.

 PLEASE INDICATE COMPLIANCE STATUS BY CIRCLING YES/NO UNDER "COMPLIES" COLUMN.




        REPORTING COVENANT                         REQUIRED                                   COMPLIES
        ------------------                         --------                                   --------
  
        Monthly financial statements               Monthly within 30 days                     Yes   No
+Comp. Cert
        Annual (Audited)                           FYE within 120 days                        Yes   No
        A/R & A/P Agings + BBC                     Monthly within 20 days                     Yes   No





        FINANCIAL COVENANT                         REQUIRED             ACTUAL                COMPLIES
        ------------------                         --------             ------                --------

        Maintain on a Monthly Basis:

          Minimum Adjusted Quick Ratio             1.35 : 1.00          _______; 1.00         Yes    No
          Max. Loss:                               Quarterly             $_________           Yes    No

                      Losses not to exceed:        $3,200,000 for the quarter ending          Yes    No
                                                   12/31/98; $2,200,000 for the quarter
                                                   ending 3/31/99; $1,600,000 for the
                                                   quarter ending 6/30/99; and $600,000 for
                                                   the quarter ending 9/30/99



<PAGE>   25
COMMENTS REGARDING EXCEPTIONS:                         BANK USE ONLY       
See Attached.                                                              
                                        Received by:                       
                                                    -----------------------
Sincerely,                                           AUTHORIZED SIGNER     
                                                                           
                                        Date:                              
PACKETEER, INC.                              ------------------------------
                                                                           
-------------------------------         Verified:                          
SIGNATURE                                        --------------------------
                                                     AUTHORIZED SIGNER     
-------------------------------                                            
TITLE                                   Date:                              
                                             ------------------------------
-------------------------------                                            
DATE                                    Compliance Status:    Yes     No   
                                        


                                       2


<PAGE>   26
                    INTELLECTUAL PROPERTY SECURITY AGREEMENT

        This Intellectual Property Security Agreement is entered into as of
January 11, 1999 by and between SILICON VALLEY BANK ("Bank") and PACKETEER, INC.
("Grantor").


                                    RECITALS

        A. Bank has agreed to make certain advances of money and to extend
certain financial accommodation to Grantor (the "Loans") in the amounts and
manner set forth in that certain Loan and Security Agreement by and between Bank
and Grantor dated January 11, 1999 (as the same may be amended, modified or
supplemented from time to time, the "Loan Agreement"; capitalized terms used
herein are used as defined in the Loan Agreement). Bank is willing to make the
Loans to Grantor, but only upon the condition, among others, that Grantor shall
grant to Bank a security interest in certain Copyrights, Trademarks, Patents,
and Mask Works to secure the obligations of Grantor under the Loan Agreement.
Capitalized terms used but not otherwise defined herein shall have the same
meaning as in the Loan Agreement.

        B. Pursuant to the terms of the Loan Agreement, Grantor has granted to
Bank a security interest in all of Grantor's right, title and interest, whether
presently existing or hereafter acquired, in, to and under all of the
Collateral.

        NOW, THEREFORE, for good and valuable consideration, receipt of which is
hereby acknowledged, and intending to be legally bound, as collateral security
for the prompt and complete payment when due of its obligations under the Loan
Agreement, Grantor hereby represents, warrants, covenants and agrees as follows:

                                    AGREEMENT

        To secure its obligations under the Loan Agreement, Grantor grants and
pledges to Bank a security interest in all of Grantor's right, title and
interest in, to and under its Intellectual Property (including without
limitation those Copyrights, Patents, Trademarks and Mask Works listed on
Schedules A, B, C, and D hereto), and including without limitation all proceeds
thereof (such as, by way of example but not by way of limitation, license
royalties and proceeds of infringement suits), the right to sue for past,
present and future infringements, all rights corresponding thereto throughout
the world and all re-issues, divisions continuations, renewals, extensions and
continuations-in-part thereof.

Notwithstanding anything to the contrary, the grant of a security interest as
provided in the Agreement shall not extend to, and the term "Collateral" shall
not include, any accounts, general intangibles, instruments or chattel paper of
Borrower (whether owned or held as licensee or lessee, or otherwise), to the
extent that (i) such accounts, general intangibles, instruments, or chattel
paper are not assignable as a metter of law or under the terms of the license,
lease or other agreement applicable thereto (but solely to the extent that any
such restriction shall be effective under applicable law), without the consent
of the Person to whose benefit such restrictions exist and (ii) such consent has
not been obtained; provided, that the foregoing grant of security interest shall
extend to, and the term "Collateral" shall include, (A) any and all proceeds of
any general intangibles, accounts, instruments or chattel paper which are
otherwise excluded to the extent that the assignment or encumbrance of such
proceeds is not so restricted, including under Section that the assignment or
encumbrance of such proceeds is not so restricted, including under Section 9318
of the Code, and (B) upon obtaining the consent of any such licensor, lessor or
other applicable party's consent with respect to any such otherwise excluded
from general intangibles, accounts, instruments or chattel paper, as well as any
and all Proceeds thereof that might have been excluded from such grant of a
security interest and the term "Collateral".

        This security interest is granted in conjunction with the security
interest granted to Bank under the Loan Agreement. The rights and remedies of
Bank with respect to the security interest granted hereby are in addition to
those set forth in the Loan Agreement and the other Loan Documents, and those
which


<PAGE>   27
are now or hereafter available to Bank as a matter of law or equity. Each right,
power and remedy of Bank provided for herein or in the Loan Agreement or any of
the Loan Documents, or now or hereafter existing at law or in equity shall be
cumulative and concurrent and shall be in addition to every right, power or
remedy provided for herein and the exercise by Bank of any one or more of the
rights, powers or remedies provided for in this Intellectual Property Security
Agreement, the Loan Agreement or any of the other Loan Documents, or now or
hereafter existing at law or in equity, shall not preclude the simultaneous or
later exercise by any person, including Bank, of any or all other rights, powers
or remedies.

        IN WITNESS WHEREOF, the parties have cause this Intellectual Property
Security Agreement to be duly executed by its officers thereunto duly authorized
as of the first date written above.

                                     GRANTOR:

Address of Grantor:                  PACKETEER, INC.


10495 N. De Anza Boulevard           By: /s/ CRAIG ELLIOTT
-------------------------------         -------------------------------
Cupertino, CA 95014
-------------------------------
                                     Title:  Chief Executive Officer
                                           ----------------------------
Attn: Craig Elliott
     --------------------------

                                     BANK:

Address of Bank:                     SILICON VALLEY BANK


3003 Tasman Drive                    By: /s/ TIMOTHY M. WALSH
Santa Clara, CA 95054-1191              -------------------------------
                                     Title:  Vice President
                                           ----------------------------
Attn: Timothy M. Walsh
     --------------------------


                                       2