Supply Agreement - Phoenix Technologies Ltd. and Intel Corp.
This agreement ("Agreement") is made by and between Phoenix
Technologies Ltd., a Delaware corporation with a principal place of
business at 2770 De La Cruz Boulevard, Santa Clara, CA 95050 at
("Phoenix"), and Intel Corporation, a Delaware corporation with a
principal place of business at 2200 Mission College Blvd., Santa
Clara, California, 95052 ("Intel"). Phoenix and Intel may be referred
to herein as a Party or the Parties.
RECITALS
WHEREAS, the parties desire to establish a strategic relationship
whereby Phoenix will become a principal supplier of certain
system-level software for certain Intel products.
AGREEMENT
NOW, THEREFORE, in consideration of the premises and the promises, the
parties hereto agree as follows:
1.0. DEFINITIONS
For purposes of this Agreement, each of the following terms will have the
definition set forth below when capitalized in this Agreement:
1.1 "Beta Release" means a Software release in which all key features are
working, is reproducible via an archival system, has undergone
engineering test beyond that which the developer does himself, and is
nearly ready for Production Release.
1.2 "Coordinators" will be that person or persons assigned from
time to time by each Party to represent their respective employer
with respect to the financial, customer, administrative and
marketing aspects of the relationship created by this Agreement (the
"Business Coordinator") and with respect to the engineering,
development and support aspects of the relationship created by this
Agreement, respectively (the "Technical Coordinator").
1.3 "Dedicated Developments" means Software developed by the Dedicated
Engineering Team and released for shipment (including alpha and beta
test versions) during the Term. Dedicated Developments may, at
Phoenix's option, become part of Phoenix Products and its other
standard product offerings, subject to the provisions of Section 2.10
hereof.
1.4 "Dedicated Engineering Team" means the Phoenix engineers assigned from
time to time by Phoenix on a full time basis to provide development
and deployment engineering services in connection with Phoenix Products
and Dedicated Developments for incorporation into Intel Products.
1.5 "Effective Date" means the 18th day of December, 1995.
1.6 "Intel Architecture" means a [*] microprocessor architecture designed
to [*] microprocessor made or developed by Intel.
1.7 "Intel Developments" means Source and Object Code developed by or for
Intel other than by Phoenix, including modifications made to, or
derivatives of,Phoenix Products and/or Dedicated Developments to the
extent such modifications or derivatives do not contain any Software
supplied by Phoenix.
1.8 "Intel Products" means Intel's printed circuit board, system and
multi-chip module level products designed for use in desktop
computer, server computer, or Multibus and similar industrial
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computer products manufactured and marketed by Intel or Intel's
contractors or customers. An Intel Product which is otherwise
within the definition of the preceding sentence will not cease
to be an Intel Product, merely because it is used or marketed
for use by Intel, Intel's contractors,
or Intel's customers in a product other than a desktop computer, server
computer, Multibus or similar industrial computer product.
1.9 "Minimum License Terms" means the provisions set out in Exhibit C
hereto which shall be applicable to the sublicense or license of
Phoenix Products, and/or Dedicated Developments by Intel.
1.10 "Object Code" means Software in machine-readable and executable
form.
1.11 "On-Site Engineering Team" means those members of the Dedicated
Engineering Team who will initially be located at or near Intel's
Hillsboro, Oregon site, or such other site(s) as Intel may choose to
designate from time to time.
1.12 "Phoenix Products" means Phoenix BIOS-related system software products,
including but not limited to the products listed in Exhibit A, and all
system software products Phoenix subsequently develops to evolve such
products for use with desktop computer and server computer products,
including, but not limited to, all Updates and Enhancements, substitutes,
successors, replacements, and/or supplements thereto designed for use on
desktop computer and server computer products, as the same may exist
from time to time and which Phoenix is obligated to deliver to Intel
hereunder. "Phoenix Products" does not include (a) any system software
products intended by Phoenix for use in products other than desktop
computer or server computer products, including but not limited to
embedded or special purpose computers or portable computers,
or (b) application software products even though intended for the
desktop computer or server computer market segments whose primary
purpose is something other than to replace or enhance functions
performed by the products described in the first sentence above.
"Phoenix Products" includes any Tools related to the development and
support of Phoenix Products. However, if such Tools have been developed
by third parties, and (a) if Phoenix does not have the full license
rights to provide those Tools to Intel under the licenses herein, then
Phoenix will provide the Tools subject to third party license
restrictions or (b) if Phoenix has no right to provide those Tools to
Intel under the licenses herein, then Phoenix has no obligation to
provide Intel such third party Tools, but will not take any actions
to prevent Intel from directly licensing such Tools from a third
party.
1.13 "Production Release" means a product release that has been officially
released for general commercial availability by Phoenix to more than
one customer, and does not include any product released as an alpha,
beta, or similar version to a limited number of recipients for testing,
evaluation, or any other pre-release use.
1.14 "QuietBoot Feature" means a portion of the Phoenix Software licensed
to Intel designed to customize system initialization as seen by the
end user, and which also includes, among other functions, the ability
to suppress, alter, and personalize the display of any copyright or
other messages.
1.15 "Shipment and Royalty Reports" are the reports setting forth the
shipment of Intel Products by Intel and its customers and sublicensees
for each calendar quarter during the Term hereof.
1.16 "Software" means computer programming code in Object Code and Source
Code formats.
1.17 "Source Code" means Software in human-readable form and related design
documentation, including all comments and any procedural code.
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1.18 "Specifications" means the specifications for the Phoenix Products
included as part of Exhibit A attached hereto, any mutually agreed to
specifications, and specifications published by Phoenix, for any
Phoenix Products and/or Dedicated Developments.
1.19 "Tools" means any diagnostic programs and development tools developed
by Phoenix or third parties that are used by Phoenix, specifically to
assist it in the development and support of Phoenix Products, and which
are made commercially available from time to time by Phoenix to more
than one of its customers.
1.20 "Updates and Enhancements" means all modifications or additions to a
Phoenix Product or Dedicated Development that correct such product or
enhance such product's functionality and new releases of such product
made generally available by Phoenix.
1.21 "Year" means each calendar year during the Term; provided, that the
first Year shall end on December 31, 1996.
2. GRANT OF RIGHTS
2.1 Subject to the terms, conditions and limitations set forth in this
Agreement, Phoenix hereby grants to Intel the following licenses under
any and all intellectual property which Phoenix, now or in the future,
owns or has authority to grant licenses of the scope set forth herein
that are applicable to or reading upon the Phoenix Products and
Dedicated Developments:
(a) A worldwide, non-transferable, perpetual, royalty-free
(except as set forth in Section 4.1(c)) license, with right to
sublicense in accordance with this Agreement, to use, copy, have copied,
make, have made, create derivatives of, perform, distribute, sell, offer
to sell, and import, the Phoenix Products and Dedicated Developments, in
Source Code format, for any reason;
(b) A worldwide, non-transferable, perpetual, royalty-bearing
license, with the right to sublicense in accordance with this Agreement,
to use, copy, have copied, make, have made, perform, distribute, sell,
offer to sell, import, and publicly display the Phoenix Products and
Dedicated Developments and derivatives thereof created by Intel and its
sublicensees pursuant to this Agreement, in Object Code format, directly
or indirectly to end users;
2.2 Subject to Phoenix's compliance with existing agreements as set forth
in Section 2.5 below, Phoenix agrees that it will not during the Term
[*].
2.3 Intel may sublicense to customers and contractors its license rights
with respect to Phoenix Products and Dedicated Developments, and
derivatives thereof, in Object Code format, provided each such
Customer, other than end users, shall have executed with Intel an
Object Code license containing terms no less restrictive than the
Minimum License Terms applicable to Object Code set forth in
Exhibit C.
2.4 Intel may sublicense to customers and contractors its
license rights with respect to Phoenix Products and Dedicated
Developments, and derivatives thereof, in Source Code format,
provided (i) each such Customer shall have executed with Intel
a Source Code license containing terms no less restrictive
than the Minimum License Terms for Source Code set forth in Exhibit C.
2.5 Intel acknowledges that Phoenix has numerous contractual commitments
granting persons who may be customers of Intel licenses to use Phoenix
Products on Intel Products as the same may have existed prior to the
execution of this Agreement and that nothing herein shall prohibit
or limit Phoenix's right and obligation to perform those contractual
commitments. Notwithstanding the foregoing, Phoenix will not
undertake any action with respect to such contractual
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commitments which are intended to circumvent or have the effect of
circumventing Intel's licenses set forth in this Section 2, provided
that the preceding clause shall not prohibit Phoenix from:
(a) renewing or allowing to renew any such contractual commitments
in accordance with any automatic renewal provisions thereof;
(b) adding any provisions to such contractual commitments to grant
licenses with respect to end-user only BIOS and related system software
upgrades for previously sold systems, provided that such upgrades are
not offered integrated with or bundled with any hardware products
equivalent to an Intel Product, except small printed circuit board
modules, which only include memory circuitry designed for such
BIOS upgrades; or
(c) modifying or renegotiating the [*] provisions of such
contractual commitments; provided, however, that no such modification
or renegotiation will [*]. If Phoenix modifies or negotiates terms of
the contract other than those itemized in the preceding sentence, then
if the scope of the license granted to the licensee in the existing
contract includes license rights with respect to any Phoenix Products
or Dedicated Developments for use with and/or incorporation into Intel
Products, then Phoenix will narrow the scope of the license grant in
the modified or renegotiated contract such that the narrowed license
grant does not include license rights with respect to any Phoenix
Products or Dedicated Developments for use with and/or incorporation
into Intel Products for so long as this Agreement is in effect.
2.6 Phoenix may place legitimate copyright notices in and on the Phoenix
Products and Dedicated Developments and on any documentation (or such
other place as Intel and Phoenix may agree in writing) delivered to
Intel pursuant to this Agreement. [*].
2.7 Intel agrees that Phoenix may independently develop products which
have features and functionality similar to or identical with those
described in specifications for Dedicated Developments concurrently
with the development of Dedicated Developments by the Dedicated
Engineering Team and that Phoenix may provide its customers with such
products at any time; provided, that any such products are developed
without direct reference to Software, Specifications or other
documentation in or related to the Dedicated Developments and may
only be developed by Phoenix personnel who are not members of the
then current Dedicated Engineering Team, or who have not been members
of the Dedicated Engineering Team within the last [*], and
without use of any Source or Object Code being developed by the
Dedicated Engineering Team.
2.8 Notwithstanding anything to the contrary contained in this Agreement:
(a) Phoenix will not be required to deliver to the other any Software
relating to unique features developed solely for a single customer,
except for Software tailored for Intel Products.
(b) Intel shall not have the right to grant any right
whatsoever (including without limitation, any license, sublicense,
right to use, make, copy, have made, have copied, market, distribute
or sell) with respect to any Phoenix Product, any Dedicated
Development, or any Phoenix intellectual property, to American
Megatrends, Inc., Award Software, SystemSoft Corporation, or, except
as set forth in the next sentence, to any other legal entity engaged
primarily in the development, marketing or distribution of one or
more BIOS related system software products as stand alone products
which are competitive to the Phoenix Product(s), other than end use
rights with respect to copies of Intel Products that may be acquired
in the ordinary course of trade from Intel or its customers or
permitted sublicensees. Intel, may, however, grant such rights to
an entity having a subsidiary, group or division thereof which is
engaged in the development, marketing or distribution of BIOS related
system software products as stand alone products which are
competitive to the Phoenix Product(s), and which entity also
substantially engaged in the development, marketing or distribution
of other products as well, provided that Intel shall execute an
agreement with such entity which provides that such subsidiary, group
or division of such entity shall have no access to, and no rights of
any kind with respect to, the Source Code of any Phoenix Product,
Dedicated Development, or any Phoenix intellectual property in
accordance with Sections 2.3 and 2.4.
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2.9 Intel will for a period of [*] after receipt by Intel of each version
of a Phoenix Product or Dedicated Development, limit its exercise of
the license rights set forth in Section 2.1 above with respect to each
such version only for use with and/or incorporation into Intel
Products. After the expiration of such [*] period with respect to a
particular version of a Phoenix Product or Dedicated Development, [*].
2.10 Phoenix will not deliver any particular Beta Release or higher
version (i.e. Beta Release 1, Beta Release 2, Beta Release X, or
Production Release) of any Dedicated Development to any customer
until 90 days after the date on which Intel first delivers the same
particular version of such Dedicated Development to any customer.
Furthermore, Phoenix will not deliver any version of any particular
Dedicated Development to any third party before Phoenix is entitled
to deliver a Beta Release version of such Dedicated Development to a
third party. Those portions of Dedicated Developments which solely
support commercially available Intel chips are exempt from this
provision. Those portions of Dedicated Developments which solely
support standard chips from third parties may be exempt from this
provision at Intel's option, and upon written notice to Phoenix by
Intel.
2.11 No rights or licenses are granted, whether expressly, by
implication, or by estoppel, under or with respect to any
Confidential Information or patent, copyright, trade secret,
trademark, maskwork, or other intellectual property right owned or
controlled by either Party, except as expressly set forth in this
Section 2. Furthermore, without limiting the foregoing, Phoenix
acknowledges that it receives no right, license, release or immunity,
directly or indirectly, express, implied or by estoppel in or to
Intel component level or microprocessor technology under any Intel
patent, copyright, trade secret, mask work or other intellectual
property right, including but not limited to Intel X86 microprocessor
chip series including the 80386, 80486 and Pentium-R- or Pentium Pro
microcprocessor chips and related chip sets, or any successor,
future or similar software compatible Intel microprocessor chips and
related chip sets, Flash memory chips or video chips, or ASIC
developed specifically for Intel products.
3. MATTERS RELATING TO DEVELOPMENT OF SOFTWARE BY PHOENIX UNDER
THIS AGREEMENT
3.1 (a) Intel and Phoenix will meet periodically, at Intel's
reasonable request, to discuss Intel's plans [*] and technology
(other than Intel Products). Intel will at its sole discretion
determine the information it will disclose to Phoenix, and
Intel may, as a condition of disclosing information, request that
Phoenix sign other documents or non-disclosure agreements covering
protection of Intel's intellectual property. Intel and Phoenix will
agree in writing on the features and/or functionality for Phoenix
Products that Phoenix will deliver to support such plans and the
schedule therefore. Phoenix will use commercially reasonable efforts
to develop such features and/or functionality in accordance with
such agreement. Failure of Intel and Phoenix to agree upon the
applicable features, functionality, and/or schedule for Phoenix
Products, or failure of Phoenix to use commercially reasonable
efforts to implement such agreement, will, in Intel's sole
discretion, be grounds for termination of this Agreement pursuant to
Section 10.2(b) below and applicable sections of Exhibit B.
(b) In consideration of the provision by Intel of significant Intel
Confidential Information to Phoenix, Phoenix agrees that, during the
term of this Agreement, it will first develop new features for Phoenix
Products for microprocessors implementing the Intel Architecture
(provided such new features are capable of being used on the Intel
Architecture) and only to the extent such microprocessors implement
the Intel Architecture, and [*].
3.2 Phoenix will deliver to Intel one copy of the Source and
Object Code for the Phoenix Products and Updates and Enhancements
within three (3) working days of the earlier of (i) the date when
shipped as a Production Release to more than one Phoenix customer
and (ii) the date when released internally for pre-release use
within Phoenix in alpha or beta release form if (a) it becomes part
of Phoenix's written corporate plan for new standard product
features which has been approved by Phoenix's chief executive
officer or chief technology officer, or (b) it has been presented to
more than one Phoenix customer as a new product which will be
available to more than one Phoenix customer. In addition, Phoenix
will deliver to Intel Dedicated Developments
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in accordance with milestones in the agreed upon schedule. Furthermore,
no later than June 30, 1996, Phoenix will provide access via electronic
data link to Phoenix's source code database, including any Software due
to Intel under this Agreement, no less frequently than Phoenix updates
its own remote source code databases. Phoenix will deliver to
Intel one copy of the Source and Object Code for any Phoenix Product
or Dedicated Development tailored to or optimized for Intel Products
no later than ten (10) calendar days before delivery to any third
party.
3.3 Phoenix will assign a number of engineers who will comprise the
Dedicated Engineering Team and will render services solely in
connection with development and deployment of Phoenix Products and
Dedicated Developments in or on Intel Products. The timetable for
establishing the Dedicated Engineering Team, which will initially be
comprised of twenty (20) persons, is set forth in Exhibit D hereto.
The number of engineers assigned on an on-going basis to the Dedicated
Engineering Team will be determined in accordance with a schedule from
time to time agreed to by Intel and Phoenix, but at no time will the
number be less than twenty (20); provided, however, that Intel shall
have the right to reduce the number of engineers on the Dedicated
Engineering Team below twenty (20) if in Intel's reasonable judgment
the performance of the Dedicated Engineering Team has not been
satisfactory, and if Intel has notified Phoenix in writing of such
unsatisfactory performance and specified to Phoenix in writing what
Phoenix must do to render such performance satisfactory to Intel, and
then attempted to work with Phoenix to resolve the unsatisfactory
performance for at least ninety (90) days. If Intel does reduce the
number of engineers on the Dedicated Engineering Team below twenty
(20), then Intel shall be entitled to reduce the Annual Fee by [*] for
each engineer removed, pro-rated for that portion of the Year during
which such engineer is removed; provided, however, that if Phoenix can
document to Intel in writing that the [*] cost [*] to Phoenix (as
calculated in accordance with Phoenix's usual accounting procedures)
of the remaining members of the Dedicated Engineering Team is greater
than [*] per year, then the amount that Intel shall be entitled to
reduce the Annual Fee with respect to each such engineer shall be
diminished by an amount equal to the difference between such [*]cost
to Phoenix per engineer and [*].
Without limiting any other provision of this Agreement, the Parties
agree that, with respect to any notification by Intel of
unsatisfactory performance, (i) if Phoenix has previously been given
a notice of unsatisfactory performance within the preceding
twenty-four (24) month period, then the period during which Intel
will be required to work with Phoenix to resolve the unsatisfactory
performance will be reduced to thirty (30) days, and (ii) if Phoenix
has previously been given at least two (2) notices of unsatisfactory
performance within the preceding twenty-four (24) month period, then
Intel may reduce the Dedicated Engineering Team without any
obligation on Intel to first work with Phoenix to resolve the
unsatisfactory performance.
3.4 (a) Intel may request that Phoenix increase the number of
engineers comprising the Dedicated Engineering Team to more than
twenty (20) by giving Phoenix written notice of such request at least
[*] days prior to the date on which Intel is requesting that such
additional engineers become part of the Dedicated Engineering Team.
Phoenix agrees to comply with any request which would not cause
a cumulative increase in the number of members of the Dedicated
Engineering Team by more than [*] of the number of members in a
given Year. In the event the number of engineers is increased
beyond twenty (20), then Phoenix shall invoice Intel for such
additional engineers in accordance with the rates set forth in
Section 4.1 (d).
(b) Intel, in its sole discretion, may reduce the Dedicated
Engineering Team to any number equal or greater to twenty (20) by
giving Phoenix at least [*] days notice prior to the date on
which Intel is requesting that such reduction occur; provided,
however, that the charges invoiced by Phoenix hereunder for
such engineers will be reduced by the then-current
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charge for the particular engineers removed, pro-rated for that portion
of the Year during which such engineers are removed.
3.5 Intel will have the right to require up to twenty (20) members
of the Dedicated Engineering Team to be located at a site or sites,
selected by Phoenix, near facilities where Intel's organization
supporting system-level software on Intel Products are located, such
location presently being Hillsboro, Oregon. Phoenix will have the
right to determine where any members of the Dedicated Engineering
Team beyond such members near Intel's facility will be located. If
Intel moves such Intel facilities or parts thereof to a place which
is more than twenty-five (25) miles from the present site and
requests that Phoenix move all or a portion of the On-Site
Engineering Team to or near the new site, Intel will be responsible
for reimbursing Phoenix for the following actual and reasonable costs
associated with relocating its employees to a new site, to the
extent consistent with Intel's employee relocation reimbursement
policies:
(a) the out of pocket costs for transportation, lodging, meals,
and shipping required to move the members of the On-Site Engineering
Team and the members of their household, equipment, furniture and
fixtures,
(b) the out of pocket transportation, lodging and meals costs for
up to [*] trips for no more than [*] per trip by no more than [*]
Phoenix personnel charged with locating and establishing a new work
site for the On-Site Engineering Team, and
(c) reimbursement of up to [*] months worth of rent incurred to
terminate any lease relating to the previous site for the On-Site
Engineering Team, provided that such [*] month maximum reimbursement
amount shall be reduced by [*] rent for each month of advance notice
beyond [*] months' advance notice that Intel gives Phoenix prior to
moving the On-Site Engineering Team.
If Intel requests that the On-site Engineering Team be split among
multiple sites and Phoenix documents in advance in writing to Intel's
Business Coordinator that Phoenix's reasonable costs are increased by
such multiple sites, and if Intel elects to split the On-site
Engineering Team among multiple sites after receiving such
information, then Intel shall reimburse Phoenix for the difference
in costs to Phoenix between having such multiple sites and having a
single site for the first year of startup and maintaining each such
new site.
3.6 Phoenix will perform the work outlined in Exhibit D, and Intel
and Phoenix representatives comprised of the Coordinators and, if
appropriate, members of the Dedicated Engineering Team and of the
Intel engineers, will meet from time to time (but no less often than
quarterly) to establish by mutual agreement a list of future
deliverables in addition to the work in Exhibit D, including
specifications, milestones, and schedules, for the Dedicated
Engineering Team. Failure to agree on such a list of deliverables or
failure to agree on a license requested by Phoenix pursuant to
Section 3.9 may, in Intel's sole discretion, be treated the same as
failure to provide satisfactory performance as provided in Section
3.3, entitling Intel to reduce the number of members of the Dedicated
Engineering Team.
3.7 Phoenix will have the right to reassign any member of the
Dedicated Engineering Team, provided that it replaces that member
with another person with equivalent skills. Intel will have the right
to request the immediate removal of any member of the Dedicated
Engineering Team for security or safety reasons or any other reason
under Intel's personnel policies for which employees can be
dismissed, upon written notice to Phoenix. Phoenix will have a
reasonable period of time, but not more than [*] days, to
replace such member.
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3.8 In addition, Intel and Phoenix will discuss and attempt to
resolve any assertion by Intel that a member of the Dedicated
Engineering Team fails to meet reasonable performance standards. If
Intel and Phoenix agree that such member should be removed from the
team, Phoenix will have a reasonable period of time, but not more
than [*] days, to replace such member.
3.9 In the event that Intel and Phoenix agree that any features
and/or functionality for Phoenix Products developed or to be
developed by Phoenix pursuant to Section 3.1(a) requires a license
under one or more patent claims and/or copyrights of Intel
specifically identified by Phoenix in writing that cover such
features and/or functionality and are necessary for Phoenix to make,
have made, use, sell, lease, copy, modify, or distribute such
features and/or functionality embodied in software provided such
software is incorporated only in Phoenix Products, and Phoenix and
Intel are unable to agree to reasonable terms for such license, then
Phoenix shall be relieved of its obligations under Section 3.1(a) to
develop and support such features and/or functionality for Intel.
Intel may elect to grant or not grant any such license in its sole
discretion. If Intel does agree to grant such a license, such grant
shall be pursuant to a separate written agreement between the
parties. In the event that Intel does not agree with Phoenix that a
license from Intel under one or more patent claims or copyrights
specifically identified in writing by Phoenix is required in order
for Phoenix to make, have made, use, sell, lease, copy, modify or
distribute products incorporating such features and/or functionality
embodied in software, then Intel will either promptly so state to
Phoenix in writing or else Phoenix shall be relieved of its
obligations under Section 3.1(a) to develop and support such a
feature for Intel.
In the event that Intel and Phoenix agree that any Dedicated
Development developed or to be developed by Phoenix under Section 3.6
requires a license under one or more patent claims and/or copyrights
of Intel specifically identified by Phoenix in writing that cover
such Dedicated Development and are necessary for Phoenix to make,
have made, use, sell, lease, copy, modify, or distribute such
Dedicated Development embodied in software provided such software is
incorporated only in Phoenix Products, and Phoenix and Intel are
unable to agree to reasonable terms for such license, then Phoenix
shall not be required hereunder to devote more than [*] of the
Dedicated Engineering Team to the development and support of such
Dedicated Development for Intel. Intel may elect to grant or
not grant any such license in its sole discretion. If Intel does
agree to grant such a license, such grant shall be pursuant to
a separate written agreement between the parties. In the event
that Intel does not agree with Phoenix that a license from Intel
under one or more patent claims or copyrights specifically
identified in writing by Phoenix is required in order for Phoenix
to make, have made, use, sell, lease, copy, modify or distribute
products incorporating such Dedicated Development embodied in
software, then Intel will either promptly so state to Phoenix in
writing or else Phoenix shall not be required hereunder to devote
more than [*] of the Dedicated Development Team to the development
and support of such Dedicated Development for Intel.
3.10 Phoenix will submit a monthly report in a format acceptable to
both Parties which includes as a minimum a summary of status of all
Phoenix activities then underway under this Agreement, a description
of the technical design concepts or approach for each activity,
progress against schedule, and significant developments and problems
during the reporting period. Intel's receipt of this report shall
in no way be deemed to constitute input from Intel with respect
designs, specifications, and instructions for Phoenix Products and
Dedicated Developments.
3.11 Phoenix will submit to Intel a resume (but without the name of
the individual on such resume) for every engineer which Phoenix
intends to assign to the Dedicated Engineering Team not less than two
weeks before such assignment. Intel may review and comment on such
resumes, but selection of qualified personnel is at Phoenix's sole
discretion.
4. INTEL OBLIGATIONS
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4.1 COMPENSATION: In consideration of the grant of the licenses
and the other rights given to Intel and work performed by Phoenix
hereunder, Intel agrees to pay Phoenix the amounts set forth in this
Section 4 and Exhibit B, which shall be the only payments due Phoenix
for such licenses, rights and work.
(a) ANNUAL FEE: Intel will pay Phoenix a non-refundable Minimum
Annual Fee that shall accrue and be earned quarterly, with the first
quarter of the Minimum Annual Fee accruing on the date of this
Agreement. The amount of each Minimum Annual Fee during the Term is
set forth in Exhibit B. Each Minimum Annual Fee will be payable in
four equal quarterly installments on or before the first business day
of each calendar quarter; provided, however, that the first quarterly
installment of [*] shall be due concurrently with the execution
of this Agreement and shall represent the portion of the
Annual Fee through the quarter ending March 31, 1996.
(b) PER COPY ROYALTIES: In addition to the Minimum Annual Fee
amount, for each Year, Intel will pay Phoenix a per copy royalty for
each copy of an Intel Product which contains a Phoenix Product and/or
a Dedicated Development (but not for copies of Tools other than as
set forth in Section 4.1(e) below) which Intel and its sublicensees
distribute to customers in any Year in excess of the amount referred
to in Exhibit B as "Schedule Units (M)".
(c) SOURCE CODE FEES: If Intel sublicenses any Source Code
version of Phoenix Products or Dedicated Developments to any
customer, Intel will pay Phoenix the Source Code license fee set
forth in Exhibit B hereto.
(d) FEES FOR DEDICATED ENGINEERING TEAM: The charge for the first
twenty (20) members of the Dedicated Engineering Team per Year is
included in the Minimum Annual Fee described above. Intel will pay
Phoenix for each additional member at the annual rate of [*] per
engineer added by Phoenix at Intel's request in accordance with
Section 3.4 above, if during the Year prior to the Year during which
such engineer is first requested Intel and its sublicensees shipped
less than the Schedule Units (as defined in Exhibit B) for such prior
year. Intel will pay Phoenix for each such additional member at the
annual rate of [*] per engineer added by Phoenix at Intel's request
in accordance with Section 3.4 above, if during the Year prior to the
Year during which such engineer is first requested Intel has shipped
more than the Schedule Units for such prior Year ; provided, however,
that if the request is made in calendar 1997, the [*] will apply if
during the prior Year Intel and its sublicensees shipped [*] of the
Schedule Units for calendar year 1996. Once the annual rate for an
additional engineer is determined in accordance with this Section
4.1(d), such rate shall remain fixed at such amount for each Year
thereafter during which such engineering position is rendering
services to Intel. The amount will be prorated based on the portion
of the Year during which the additional engineer performs services as
part of the Dedicated Engineering Team.
(e) THIRD PARTY SOFTWARE: Tools may include Software developed by
one or more third parties for which Phoenix is required to pay
royalties or license fees to such third parties. Intel will reimburse
Phoenix for any such royalties or license fees which are based on [*]
with respect to copies of Tools utilized by Intel hereunder, provided
that Phoenix has disclosed and Intel has approved such royalties or
license fees in advance. If Intel does not approve any particular
royalties or license fees, then Phoenix will not supply any Tool
hereunder containing the third party Software which requires such
royalties or license fees. Intel will not be required to reimburse
Phoenix for any [*] which Phoenix becomes obligated
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to pay to any third party to obtain licensing or sublicensing rights
with respect to Software incorporated into Phoenix Products and/or
Dedicated Developments.
4.2 ROYALTY EXCLUSIONS
No royalties will be payable by Intel pursuant to Sections 4.1(b)
and 4.1(c) for copies of Phoenix Products and/or Dedicated
Developments, which are i) used internally by Intel, its sublicensees
and/or authorized representatives for software development or
customer support, ii) used by Intel, its sublicensees and/or
authorized representatives for evaluation, demonstration or marketing
purposes (provided such party does not receive a royalty or other fee
beyond manufacturing costs), iii) used by Intel, its sublicensees,
and/or authorized representatives internally for demonstration,
training, evaluation, support and similar purposes, iv) shipped by
Intel, its sublicensees and/or authorized representatives as
replacement copies for copies found to be defective in materials,
manufacture or reproduction, v) used by Intel, its sublicensees
and/or authorized representatives as archival or back up copies, vi)
used by Intel, its sublicensees, and/or authorized representatives
solely for compatibility testing, or vii) transferred from one
end-user to another in accordance with any applicable licenses,
provided the transferor does not retain any copies.
4.3 MAINTENANCE OF RECORDS; AUDIT RIGHTS
(a) For a period of two (2) years following payment by one Party of
any amount owed the other Party hereunder, each Party will maintain any
records it may have with respect to such payment, which in the case of
Intel shall include records showing the number of units of Intel
Products or other products incorporating Phoenix Products or Dedicated
Developments shipped by Intel and/or its sublicensees with respect to
any Year for which a Per Copy Royalty may be due, and in the case of
Phoenix shall include records relating to reimbursable costs under
Section 3.5, to third party software royalties or license fees under
Section 4.1(e) and to charges for additional engineering services
rendered pursuant to Section 9.4. In the case of Intel, such records
will include any records received by Intel from its sublicensees or
generated by Intel relating to amounts owed by its sublicensees
as a result of the sublicense.
(b) Each Party may, at its own expense and upon at least five
(5) business days' notice to the other Party, cause an audit to be
performed by an independent auditor acceptable to both Parties of the
records of the other Party described in Section 4.3(a) above. The
audit shall be for the purpose of confirming the accuracy of the
payment of fees and royalties or other charges in accordance with
this Agreement (including without limitation Exhibit B attached
hereto) and the obtaining of appropriate licenses with sublicensees.
The auditor will report to the Party commissioning the audit only
such information obtained during the course of such audit as is
necessary to determine whether the payments made by the other Party
hereunder were correct and/or appropriate licenses with sublicensees
were obtained. Each Party may cause such audits to be conducted not
more frequently than once in any Year and only during normal business
hours and at the other Party's facility(ies) where such records are
kept. If any such audit discloses an error in payment by either Party
of amounts owed the other Party in an amount greater than 5% of the
total amounts owed for the period audited, the audited Party will
also reimburse the commissioning Party for all expenses (including
the fees and expenses incurred by the independent third party
referred to in the first sentence hereof) in connection with such
audit.
4.4 PAYMENT
(a) Phoenix will issue Intel an invoice for any charges due
hereunder for additional engineering help requested from Phoenix
pursuant to Section 9.4 below, and for any charges due pursuant to
Sections 3.4 and 3.5 above and Sections 4.1(d) and 11(a)(ii) below.
Such amounts shall be payable forty-five (45) calendar days after the
close of the month in which the invoice is received.
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(b) Intel will submit Shipment and Royalty Reports to Phoenix
within forty-five (45) days after the end of each calendar
quarter during the Term and any period thereafter during which
Intel may have per unit royalty payment or Source Code sublicense
fee payment obligations hereunder to Phoenix under Sections 4.1(b),
4.1(c), and 4.1(e). Such reports will indicate the shipments (if
any) by Intel or its sublicensees with Phoenix Products or
Dedicated Developments in excess of Schedule Units for which a per
copy royalty has not previously been paid, and the names of any
sublicensees to whom Intel has issued a Source Code sublicense
during such quarter and the version of the Source Code sublicensed.
Such reports will be accompanied by a check for the amount of the
Source Code license fees due Phoenix pursuant to Exhibit B hereto
for any Source Code sublicenses and for the amount of the aggregate
per copy royalties due Phoenix, if any, for such quarter.
5. WARRANTIES
5.1 Each Party warrants and represents to the other that it has all
authority to enter into this Agreement and to perform the obligations
hereunder.
5.2 Phoenix warrants and represents that it has all right, title,
and interest and/or license rights in Phoenix Products and Dedicated
Developments (other than those portions of jointly owned Dedicated
Developments created by Intel) necessary to grant the licenses set
forth herein and has not taken any action or suffered any action to
be taken with respect to the Phoenix Products and/or Dedicated
Developments which would restrict or affect the rights of Intel and
its sublicensees hereunder.
5.3 Phoenix warrants and represents that no third party has any
ownership right in, title to, or lien on any intellectual property of
Phoenix licensed under this Agreement to the best of its knowledge
and belief.
5.4 Phoenix warrants and represents that the information contained
in the Certificate of Originality set forth in Exhibit E hereto is
current, accurate, and complete as of the Effective Date to the best
of its information and belief. Furthermore, Phoenix warrants and
represents that it has used best efforts to verify that the
information set forth in Exhibit E is current, accurate, and complete
as of the Effective Date.
5.5 Phoenix warrants and represents that any Software as delivered
by Phoenix to Intel is free of any harmful code, defined for purposes
of this Agreement as any computer code, programming instruction, or
set of instructions which have been designed with the ability to
damage, interfere with, or otherwise adversely affect computer
programs, data files, or hardware, without the consent or intent of
the computer user, including without limitation, self-replicating and
self-propagating programming instructions commonly referred to as
viruses and worms.
5.6 Phoenix warrants that each Production Release of the Phoenix
Products and Dedicated Developments (other than Tools and those
portions of jointly owned Dedicated Developments created by Intel
that are not incorporated into Phoenix Products), as delivered by
Phoenix to Intel will perform in accordance with the Phoenix
Specifications applicable to such Phoenix Product or Dedicated
Development, until [*] after Phoenix ceases to ship a
version of a Phoenix Product or Dedicated Development to any third
party. Phoenix will, at its own expense, within the time frames
specified in Exhibit F, correct any conditions discovered in the
Phoenix Products that cause such products not to perform in
accordance with its Specifications ("Errors") provided that (a) Intel
reports the Errors to Phoenix in writing and (b) Intel provides
access (which
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at Intel's option, may be on-site at Intel) to at least two (2)
systems in which the problems can be reproduced (if Phoenix
does not have such systems available).
If Phoenix is unable to correct any Error after reasonable
efforts, Intel may at Intel's option either (a) correct the Error and
collect from Phoenix its reasonable actual direct costs of doing so
or (b) Intel may receive a refund from Phoenix; in each case the
amount to be paid to Intel shall not exceed the amount paid or owing
to Phoenix hereunder for the actual number of units of such Phoenix
Product or Dedicated Development containing such Error.
5.7 NEITHER PARTY MAKES ANY WARRANTIES, EITHER EXPRESS OR IMPLIED,
WITH RESPECT TO THE PHOENIX PRODUCTS, TO DEDICATED DEVELOPMENTS OR TO
UPDATES AND ENHANCEMENTS, OR TO ANY OTHER SOFTWARE OR INFORMATION,
OTHER THAN THOSE EXPRESSLY SET FORTH IN THIS SECTION 5, AND EACH
PARTY EXPRESSLY DISCLAIMS ANY SUCH WARRANTIES, INCLUDING BUT NOT
LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE.
5.8 Nothing contained in this Section 5 shall diminish Phoenix's
obligations of support set forth in Section 9 and Exhibit F hereto.
6. INDEMNIFICATION
6.1 PRODUCT LIABILITY
Phoenix agrees to defend, indemnify, and hold Intel, its officers,
employees, agents, representatives, sublicensees, and/or customers,
harmless from and against any and all third-party claims, damages,
actions, liabilities, costs, and expenses arising out of or in
connection with damage to any property and personal injury or death
by whomever suffered to the extent resulting from (i) any defect in
the Phoenix Products or Dedicated Developments or breach of any
warranty of Phoenix set forth in Section 5 above, or (ii) any
negligent or willful act of Phoenix.
6.2 INTELLECTUAL PROPERTY
(a) Subject to the limitation of liability set forth in Section 7
below (other than in the case of willful infringement by Phoenix),
Phoenix will defend or settle any suit or proceeding brought against
Intel, its officers, employees, agents, representatives, sublicensees,
and/or customers, in any country where Phoenix has supplied the
Phoenix Products and/or Dedicated Developments to any customer based
on a claim that the Phoenix Products and/or Dedicated Developments
(other than third party Software contained in Tools which Phoenix has
notified Intel were developed by or contain Software supplied by third
parties) or related user documentation as provided by Phoenix to Intel
under this Agreement, when used in accordance with this Agreement
infringes any patent, mask work, copyright, trade secrets, or other
intellectual property right of a third-party; provided Phoenix is
notified promptly by Intel of such claim in writing, is allowed to
direct the defense and settlement of the claim, and is given by Intel
the authority, information and assistance (at Phoenix's expense) for
the defense of same. Subject to the limitation of liability set forth
in Section 7 below (other than in the case of willful infringement by
Phoenix), Phoenix will pay all damages and costs awarded therein
against Intel and its subsidiaries and all expenses incurred by them,
including reasonable attorney or solicitor fees. If such Phoenix
Products and/or Dedicated Developments, and/or related user
documentation or any portion thereof are held in such suit to
constitute infringement and its use is enjoined, Phoenix will, at its
own expense, procure for Intel, its subsidiaries and its customers the
right to continue using them, replace them with functionally
equivalent non-infringing products, or modify them to become
functionally equivalent non-infringing.
(b) Notwithstanding Section 6.2(a), Phoenix will have no liability
for any infringement claim of any kind:
(i) to the extent it is based on modification of the Phoenix
Products or Dedicated Developments or related user documentation by
Intel or its authorized representatives, if the claim would have been
avoided if the foregoing had not been modified; or
(ii) to the extent it is based on combination of any of the
Phoenix Products or Dedicated Developments with software or hardware
not supplied by Phoenix to perform a function, operation or process or
to form an apparatus that performs a function, operation or process
other than those that the Phoenix Products or Dedicated Developments
are designed by Phoenix to perform; or
(iii) to the extent it results from failure of Intel or its
customers to use within forty-five (45) days of receipt by Intel from
Phoenix of updated or modified Phoenix Products, Dedicated
Developments or related user documentation provided by Phoenix which
Phoenix notifies Intel is intended to avoid the infringement; or
(iv) to the extent it arises as a result of use or distribution
by Intel of Software supplied by Intel to Phoenix for incorporation in
Phoenix Products or Dedicated Developments; or
(v) to the extent it is based upon or arises out of Phoenix's
compliance with Intel's designs, specifications or instructions as
conveyed in writing through Intel's Technical Coordinator.
[*]
7. LIMITATION OF LIABILITY
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REGARDLESS OF WHETHER ANY REMEDY SET FORTH HEREIN FAILS OF ITS
ESSENTIAL PURPOSE OR OTHERWISE, IN NO EVENT WILL EITHER PARTY BE LIABLE
TO THE OTHER OR ANY THIRD PARTY FOR ANY CONSEQUENTIAL, INDIRECT,
INCIDENTAL OR SPECIAL DAMAGES, EVEN IF ADVISED OF THE POSSIBILITY OF
SUCH DAMAGES. IN NO EVENT SHALL EITHER PARTY'S TOTAL LIABILITY AND
INDEMNITIES UNDER THIS AGREEMENT FOR ALL CAUSES OF ACTION ON A
CUMULATIVE BASIS ARISING DURING ANY PARTICULAR YEAR EXCEED THE
PAYMENTS ACTUALLY MADE BY INTEL HEREUNDER DURING THE CALENDAR YEAR
PRECEDING THE YEAR DURING WHICH THE CLAIM UPON WHICH THE LIABILITY OR
INDEMNITY IS BASED WAS FIRST MADE (OR, IN THE CASE OF CLAIMS ARISING
BETWEEN THE EFFECTIVE DATE OF THIS AGREEMENT AND DECEMBER 31, 1996,
SUCH PAYMENTS ACTUALLY MADE BY INTEL HEREUNDER DURING SUCH PERIOD);
PROVIDED, HOWEVER THAT THE PRECEDING CLAUSE SHALL NOT APPLY TO LIMIT
PAYMENTS OWED BY INTEL TO PHOENIX UNDER SECTION 4.1, PHOENIX'S
OBLIGATIONS UNDER SECTION 6.1, PHOENIX'S OBLIGATIONS UNDER SECTION 6.2 TO
THE EXTENT ARISING OUT OF WILLFUL INFRINGEMENT BY SUCH PARTY, AND
PHOENIX'S OBLIGATIONS OF REFUND PROVIDED FOR IN SECTION 5.5.
8. CONFIDENTIALITY
8.1 (a) During the Term of this Agreement, each Party will hold
any of the other's Confidential Information (as defined in the next
paragraph) in confidence and will: (i) use the same degree of care to
prevent unauthorized disclosure of the Confidential Information and
unauthorized disclosure or unauthorized use of the Source Code that
the receiving Party uses with its own information of like nature (but
in no event less than reasonable care), (ii) limit disclosure of the
Confidential Information, including any materials regarding the
Confidential Information that the receiving Party has generated, to
such of its employees and contractors or sublicensees as have a need
to know the Confidential Information to accomplish the purposes of
this Agreement, (iii) advise its employees, agents, contractors and
sublicensees of the confidential nature of the Confidential
Information and of the receiving Party's obligations under this
Agreement.
(b) For purposes of this Agreement, the term "Confidential
Information" refers to the following items relating to the
confidential and proprietary information, including trade secrets, of
the disclosing Party: (i) all written materials provided by the
disclosing Party that are clearly marked as confidential, (ii) any
tangible materials provided by the disclosing Party that are clearly
marked as confidential, and (iii) all information that is orally or
visually disclosed by the disclosing Party if it is identified as
confidential at the time of disclosure and is reduced to written
disclosure delivered to the receiving Party within thirty (30) days
after the original disclosure. All Source Code will be deemed to be
"Confidential Information." "Confidential Information" will not
include, even if marked as confidential, materials or information
which: (i) is rightfully known without obligations of
confidentiality by the receiving Party, (ii) is or becomes public
knowledge through no wrongful act of the receiving Party, its agents,
employees, sublicensees or affiliates, (iii) is rightfully received
by the receiving Party from another Party authorized by the
disclosing Party to disseminate such materials or information, (iv)
is independently developed by the receiving Party without breach of
this Agreement, or (v) is approved in writing for release by the
disclosing Party. Any employee or contractor or sublicensee of the
receiving Party having access to the Confidential Information will be
required to sign a non-disclosure agreement protecting the
Confidential Information if not already bound by such a
non-disclosure agreement.
(c) Each Party acknowledges and agrees that unauthorized use or
disclosure of such Source Code would cause the other Party
irreparable harm which may not be adequately compensated by
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monetary damages and that, accordingly, the other Party is entitled to
preliminary and injunctive relief to remedy any actual or threatened
unauthorized use or disclosure of such Source Code.
(d) Notwithstanding any other provision hereof, neither Party's
receipt of or access to the Source Code of the other Party pursuant
to this Agreement shall create any obligation on the part of such
Party to limit or restrict the assignment of its employees; provided,
however, that (i) Intel agrees that no personnel who have had access
to any Phoenix Source Code hereunder in tangible or human readable
form will, for at least [*], be assigned to work on any project
(other than outside standard committees or similar activities)
with technical personnel from, or with any Source Code of
SystemSoft Corporation or Award Software, and (ii) Phoenix agrees
that no personnel who have had access to any Confidential Information
of Intel provided to Phoenix under this Agreement in tangible or
human readable form will, for at least [*], be assigned to
work on any project (other than outside standard committees or
similar activities) to develop software or other products to
be used with any processor, motherboard, or multi-chip module
manufactured by a party other than Intel. Nothing in this
Agreement shall be construed as preventing employees of one Party who
have had access to such Source Code or Confidential Information of
the other Party from drawing upon or using any skills, knowledge,
talent or experience of a general nature acquired by them in the
course of working with such Source Code or Confidential Information,
provided that (i) such employees may not refer directly to such
Source Code or Confidential Information of the other Party in
tangible form when working on equivalent or substitute products or
other products of such Party, and (ii) such employees do not infringe
copyrights or patents of the other Party not otherwise within the
scope of any licenses granted to such Party hereunder.
8.2 Except to the extent required by law or judicial order or
except as provided herein, neither Party shall disclose this
Agreement or any of its terms without the other's prior written
approval, which approval will not be delayed or unreasonably
withheld. Either Party may disclose this Agreement to the extent
required by law or judicial order, or rules or regulations of any
federal, state, or local organization, provided that the disclosing
Party will notify the other Party of the portions of the Agreement it
intends to disclose promptly before such disclosure and will
cooperate with the other Party to the maximum extent possible to seek
confidential treatment with respect to the disclosure if requested by
the other Party.
8.3 Prior to the execution of this Agreement, the parties will
agree on the content of a joint press release announcing the
existence of this Agreement, which press release will be issued as
mutually agreed by the parties. Prior to any public announcement
about the Transition Plan, the parties will agree on the content of a
joint press release announcing information about the Transition Plan,
which press release will be issued as mutually agreed by the parties.
8.4 Neither Party will be required to disclose to the other any confidential
information of any third party without having first obtained such
third party's prior written consent.
8.5 The provisions of this Section 8 shall survive for a period of
five (5) years (and indefinitely with respect to Source Code of the
Phoenix Products and Dedicated Developments and any Confidential
Information of Intel related to Intel processor technology or Intel
Source Code) from the date of disclosure.
9. SUPPORT
9.1 Intel will provide all first level support to its customers.
9.2 Phoenix will provide support to Intel as specified in Exhibit F.
9.3 Phoenix will provide training to Intel as specified in Exhibit D.
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9.4 Intel may obtain additional engineering services from Phoenix
outside the scope of the Dedicated Engineering Team, by submitting a
written request to Phoenix specifying the requested work to be
performed and the requested dates of completion. Intel will provide
such additional information requested by Phoenix in order to enable
Phoenix to prepare a Statement of Work which contains a detailed
description of the work to be performed, the specifications for the
work, the deliverables and the estimated completion dates of the
deliverables. No work will commence by Phoenix until the parties
mutually agree to the Statement of Work. Phoenix will be compensated
for all services rendered pursuant to the Statement of Work at a rate
of [*] per day per engineer plus all necessary travel and living
expenses incurred if such work is rendered outside of the premises
of Phoenix and authorized in advance by Intel.
10. TERM AND TERMINATION
10.1 TERM. The Term of this agreement shall commence with the
Effective Date and expire on December 31, 2002, unless terminated
earlier as provided herein.
10.2 TERMINATION. This Agreement may be terminated under the follow
circumstances and conditions:
(a) CONVENIENCE. Intel may terminate this Agreement for
convenience at any time after the third anniversary of the date of
this Agreement. Such termination will be effective twelve (12)
months after the date on which written notice of such termination is
given by Intel. Intel may provide such termination notice any time
after the second anniversary date of this Agreement.
(b) BREACH. Either Party may terminate this Agreement upon
forty-five (45) days written notice if the other Party breaches any
of its material obligations hereunder. Termination will be effective
at the end of the notice period, unless the breach is cured during
the forty-five (45) day notice period.
10.3 EFFECT OF TERMINATION. The following is applicable upon
termination or expiration of this Agreement:
(a) The confidentiality provisions of this Agreement will
survive termination or expiration hereof in accordance with the
provisions of Section 8.5 above. In addition, the provisions of
Sections 1, 2.6, 2.8(b), 2.9, 2.11, 4 (except section 4.1(d)), 6-7,
10, 11(a), 12 and 14 will survive termination or expiration of this
Agreement. In addition, the provisions of Section 5 will survive
termination or expiration of this Agreement, provided, however, that
the warranty set forth in Section 5.5 shall apply only for a period
of six (6) months after expiration or termination and only with
respect to products actually shipped by Intel or its sublicensees as
of the date of such expiration or termination.
(b) Unless the Agreement is terminated by Phoenix pursuant to Section
10.2(b) above, Intel will have the right to continue to exercise the
rights set forth in Sections 2.1, 2.3 and 2.4, subject to the
limitations set forth in Sections 2.8(b) and 2.9, with respect to the
Phoenix Products and Dedicated Developments in existence on the date
of termination or expiration of this Agreement and will (subject to
the provisions of Section 10.3(c) below) have a [*] license to use
Phoenix intellectual property with respect to such Phoenix Products
and Dedicated Developments. If Phoenix terminates this Agreement
pursuant to Section 10.2(b) above, Intel and its sublicensees will
have no further rights with respect to Phoenix Products and Dedicated
Developments from and after the date of such termination and Intel
will return to Phoenix all copies of Phoenix Products and Dedicated
Developments, except for a reasonable number of copies which it may
maintain for archival and support purposes only. Intel and its
sublicensees will also have the right to distribute Phoenix Products
in inventory and to make copies for work in process for 180 days after
such termination; provided, however, any Phoenix Products so
distributed will be distributed in accordance with all other
provisions hereof and provided, further, that Intel shall pay fees and
royalties in amounts determined as though this Agreement had not been
so terminated. If Phoenix terminates this Agreement pursuant to
Section 10.2(b) above, Intel and its sublicensees will have no further
rights with respect to Phoenix Products and Dedicated Developments from
and after the date of such termination and Intel will return to Phoenix
all copies of Phoenix Products and Dedicated Developments, except for a
reasonable number of copies which it may maintain for archival and
support purposes only. Intel and its sublicensees will also have the
right to distribute Phoenix Products in inventory and to make copies for
work in process for [*] days after such termination; provided,
however, any Phoenix Products so
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distributed will be distributed in accordance with all other provisions
hereof and provided, further, that Intel shall pay fees and royalties in
amounts determined as though this Agreement had not been so terminated.
(c) [*] In no event, will Intel be obligated to pay any
fees or royalties for use of Phoenix Products or Dedicated Developments
following expiration or termination, except as set forth in Exhibit B.
(d) Phoenix will not be required to provide Intel with any
Phoenix Products, Updates and Enhancements or Dedicated Developments,
with the services of the Dedicated Engineering Team, or with any
support (except as explicitly set forth herein) with respect thereto
from and after the date of termination or expiration of the Agreement.
11. TREATMENT OF EMPLOYEES
(a) Except as provided herein, neither Party may actively
solicit the other's employees during the term of this Agreement and
for one year thereafter. For purposes of this provision, the term
"actively solicit" shall not include a Party's activities related to
publishing job postings or listings to the Party's employees or job
applicants in general. Notwithstanding the foregoing, nothing in
this Agreement shall prevent either Party from responding to an
employment inquiry received in the ordinary course of business from
the other Party's employees. Furthermore, if notice of Termination
is given by Intel, or if this Agreement expires or is terminated for
any reason other than by Phoenix pursuant to Section 10.2(b) hereof,
Intel will have the right to make direct offers of employment to one
or more members of the On-Site Engineering Team, but not before:
(i) forty-five (45) days after any notice of termination by
Intel under Section 10.2(b); or
(ii) with respect to each such member, the earlier of (a)
sixty (60) days or (b) the day upon which Phoenix makes a direct
offer to such member after any notice of termination by Intel under
Section 10.2(a). In the event that Intel hires any such members of
the On-Site Engineering Team after the expiration of the waiting
period, then (1) the number of members of the Dedicated Engineering
Team that Phoenix shall be obligated to supply hereunder shall be
reduced by the number of such engineers hired by Intel, and (2) the
Annual Fees to be paid hereunder by Intel will be reduced by amounts
equal to amounts in Section 3.3 for unsatisfactory performance or in
Section 3.4(b) for reductions in the size of the Dedicated
Engineering Team by the pro-rated amount for such engineers hired by
Intel that Intel would otherwise have been required to pay hereunder
had Phoenix supplied such engineers, provided, however, that Intel
shall pay Phoenix a one-time fee equal to [*] of the annual
charge hereunder for each engineer hired by Intel.
Intel agrees that, during any applicable waiting period, it will
not recruit any such engineers other than to issue a general notice
stating only that Intel has the right to make offers of employment
after the applicable waiting period.
(b) Phoenix acknowledges that the following terms apply to
employment of Phoenix engineers granted access to Intel's facilities:
(i) Intel may exercise routine supervisory administrative and
technical control of the activities of such Phoenix engineers.
Notwithstanding the foregoing, such Phoenix engineers will, at all
times and for all purposes, remain employees of Phoenix.
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(ii) Phoenix will pay the wages or salaries of such Phoenix
engineers and will withhold all Federal, state and local taxes, if
any, and all FICA contributions payable on such wages or salaries.
(iii) Phoenix will have the sole and exclusive responsibility
for establishing policies and procedures with respect to employment
of such Phoenix engineers. With the exception of Intel's right to
request removal of Phoenix engineers pursuant to Section 3 of this
Agreement, Phoenix will have exclusive control of such Phoenix
engineers with respect to hiring, firing, discipline, compensation,
hours of work, benefits and other terms and conditions of employment,
provided that Phoenix will not make any rules or implement any
conditions with respect to employment of such employees that, in any
way, conflicts with the regular Intel safety, security and
information security rules and regulations related to Intel's
facilities.
(iv) Phoenix will maintain at its sole cost and expense, with
nationally recognized companies, Comprehensive General Liability
Insurance with limits not less than $1,000,000 U.S. per incident and
a Broad Form Extended coverage endorsement, including but not limited
to, Blanket Contractual, Product-Completed Operations, Premises
Operations and Independent Contractors. Phoenix will also maintain
Statutory Worker's compensation coverage, including Broad Form All
State's Endorsements and Employers Liability in the amounts required
by law.
12. OWNERSHIP OF PHOENIX PRODUCTS, DEDICATED DEVELOPMENTS, INTEL
DEVELOPMENTS AND JOINTLY DEVELOPED PRODUCTS
12.1 Phoenix will have all ownership rights (including patents,
copyrights, trade secrets and other intellectual property rights)
with respect to Phoenix Products and Dedicated Developments developed
by Phoenix.
12.2 Intel will have all ownership rights (including patents,
copyrights, trade secrets and other intellectual property rights)
with respect to Intel Developments.
12.3 Phoenix and Intel will identify and specify in writing and in
advance of any development effort any technology, Software and/or
products which will be jointly owned by Phoenix and Intel pursuant to
this Agreement, and only that technology, Software and/or those
products which are so specified in writing shall be jointly owned,
and such joint ownership shall be without rights or obligations of
accounting. If the parties do not specify that a particular item of
technology or Software or a particular product that is jointly
developed by Phoenix and Intel is to be jointly owned, then the
parties intend that such technology, Software and/or product will not
be a joint work, and each Party will have separate ownership of those
portions of such technology, Software and/or products that it created
or developed. With respect to technology, Software and/or products
that are jointly owned, either Party may seek patent protection, or
trademark and copyright registrations, with respect to such jointly
owned technology, Software and/or products in the names of the
parties as joint owners, and the parties shall share equally the cost
of doing so. In the event that one Party elects not to share in the
cost of seeking patent protection, or trademark and copyright
registrations, with respect to a particular item of such technology,
Software and/or products, then (i) the other Party may do so in its
own name only and at its sole expense, (ii) the Party electing not to
share in such expenses will execute any documents and take any action
reasonably requested to allow the other Party to seek such protection
and registrations in its name only, and (iii) the Party in whose name
such patent or trademark or copyright registration issues shall
grant, and does hereby grant to the other Party, a non-exclusive,
worldwide, perpetual, irrevocable, unrestricted, royalty free
license, with full rights to sublicense, under the same.
13. DEVELOPMENT OF A TRANSITION PLAN
-17-
<PAGE>
The Parties will work together to mutually agree, on or before
February 15, 1996, to a written plan (the "Transition Plan") that
defines the work, specifications, milestones, schedule, staffing, any
rights Intel may choose to grant Phoenix in any intellectual property
which Intel may choose to disclose to Phoenix, and/or deliverables
(the "Transition Services") to be performed by Phoenix to modify the
Phoenix Products as necessary to enable them to support the range of
features required by Intel to transition to the Phoenix Products for
use with and/or incorporation into the Intel Products. The
Transition Plan will also include performance metrics required for
Phoenix to earn the bonus of [*] for calendar 1996 set forth
in Exhibit B. The Transition Plan will provide that Phoenix will
use up to ten (10) members of the Dedicated Engineering Team, and
at least an equal number of skilled Phoenix engineers not
on the Dedicated Engineering Team, during calendar 1996 to perform
the Transition Services. Intel will assign the equivalent of at
least two (2) full time senior engineers skilled in Intel's desktop
computer products and the equivalent of at least two (2) full time
senior engineers skilled in Intel's server computer products to
assist Phoenix in performing the Transition Services.
In the event the Parties are unable to agree to a Transition Plan
by February 15, 1996 (or such extended period as the Parties may
agree), then Intel may terminate this Agreement upon at least five
(5) days advance written notice to the other Party. In such event:
(i) the [*] payment to be made by Intel hereunder upon execution
of this Agreement as provided in Section 4.1(a) will remain
nonrefundable; (ii) each Party will, within five (5) business
days, return to the other Party all Source Code of the other Party
and all tangible embodiments of the other Party's Confidential
Information; and (iii) notwithstanding the provisions of Section
10.3(a) above, the following provisions of this Agreement shall
remain in effect: Sections 1, 2.11, 5.7, 6-8, 12, and 14.
14. MISCELLANEOUS
14.1 The respective rights and obligations of each of the parties
hereto may not be assigned or delegated, in whole or in part, by
operation of law or otherwise, without the express written consent of
the other Party. Subject to the foregoing, this Agreement will be
binding upon and inure to the benefit of the respective successors
and assigns of the parties.
14.2 Any written notice required or permitted to be made or given
under this Agreement will be deemed delivered upon receipt if
delivered via U.S. certified mail, return receipt requested:
If to Phoenix: If to Intel:
Phoenix Technologies Ltd. Intel Corporation
2770 De La Cruz Boulevard Robert Noyce Building
Santa Clara, CA 95050 2200 Mission College Blvd.
Attn: Vice President, Santa Clara, CA 95052-8119
Corporate Marketing Attention: General Counsel
M/S SC4-203
with a copy to:
Phoenix Technologies Ltd. Intel Corporation
2770 De La Cruz Boulevard 5200 N.E. Elam Young Parkway
Santa Clara, CA 95050 Hillsboro, OR 97124-6497
Attn: Legal Department Attention: Legal Department
M/S HF3-03
14.3 No amendment or modification of this Agreement shall be
effective unless it is set forth in a writing which refers to the
particular provision(s) so amended or modified and is executed by
authorized representatives of both parties. No failure or delay by
either Party in exercising any
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
-18-
<PAGE>
right, power or remedy will operate as a waiver of any such right, power
or remedy and any waiver as to a breach of any particular provision will
not be deemed to be a waiver of any future breach of that same provision.
14.4 If any provision of this Agreement or the Exhibits is held by a
court of competent jurisdiction to be unenforceable or contrary to
law, the remaining provisions of this Agreement and the Exhibits will
remain in full force and effect.
14.5 This Agreement shall be governed by and construed in accordance
with the laws of the State of Delaware, without reference to its
choice of law provisions, and United States patent and copyright laws.
14.6 Each Party will, at its own expense, comply with any
governmental law, statute, ordinance, administrative order, rule or
regulation relating to its duties under this Agreement and the
Exhibits and shall procure all licenses and pay all fees and other
charges required thereby. Neither Party will export or reexport or
authorize or permit its employees, agents, subcontractors or
sublicensees to export or reexport any Phoenix Products, Dedicated
Developments or other Software supplied hereunder to any country
specified as a prohibited destination in applicable federal, state
and local laws, regulations and ordinances, including the Regulations
of the U.S. Department of Commerce and/or the U.S. Department of
State, without first obtaining any requisite approval.
14.7 All rights and remedies, whether conferred hereunder, or by any
other instrument or law will be cumulative and may be exercised
singularly or concurrently. Failure by either Party to enforce any
term will not be deemed a waiver of future enforcement of that or any
other term. The terms and conditions stated herein are declared to
be severable.
14.8 Neither Party will be held liable for failure to fulfill any of
its obligations hereunder if such failure is caused by flood, extreme
weather, fire, or other natural calamity, acts of governmental agency
or similar causes beyond the control of such Party.
14.9 This Agreement may be executed in several counterparts, each of
which shall be deemed to be an original, and all of which when taken
together shall constitute one single agreement between the parties.
14.10 For at least thirty (30) days before commencing any litigation,
each Party agrees to attempt to resolve any dispute hereunder through
good faith negotiations.
14.11 This Agreement, including the Exhibits, sets forth the entire
agreement between the parties with respect to the subject matter
hereof and supersedes all prior communications, both written and
oral, with respect to such subject matter.
IN WITNESS WHEREOF, the parties hereto have caused this Agreement to
be executed by their respective authorized representatives as of the
date first above written.
PHOENIX TECHNOLOGIES LTD. INTEL CORPORATION
By: /S/Robert J. Riopel By: /s/Craig Barrett
----------------------- --------------------------
Name: Robert J. Riopel Name: Craig Barrett
--------------------- -------------------------
Title: VP, Finance Title: Executive Vice President
-------------------- ------------------------
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<PAGE>
EXHIBIT A
PHOENIX PRODUCTS
The following list of Phoenix Products will be delivered to Intel in both
Object Code and Source Code formats except where noted below. The Source Code
for all products is in the following languages : assembler level code, C
and/or C++.
PHOENIX PRODUCTS
----------------
PHOENIXBIOS VERSION 4.0 FOR INTEL PROCESSORS
PhoenixBIOS Version 4.0 and Phoenix ServerBIOS Version 4.0 are BIOS
software, that support EISA, PCI, and PnP extensions, that emulate the
Basic Input/ Output System (BIOS) residing in the read-only memory of the IBM
Personal Computer AT and provides all of the features of the IBM PC/AT ROM
BIOS, including POST and SETUP ,except support for the Basic programming
language. The software executes from read-only memory and has been adapted
a.) to support the Intel 386-TM-, Intel 486-TM-, Pentium-R- and Pentium Pro
processors, b.) to conform to generally accepted definitions of EISA and PCI
compatibility including the EISA bus specifications distributed by BCPR
Services of Washington, DC and the PCI specifications developed by the PCI
Special Interest Group for extensions Version 2.1, and c.) to conform to
generally accepted definitions of Plug and Play compatibility including PnP
BIOS specifications Revision 1.0A. Chipset and I/O Module Source Code support
is for Intel chipsets, where applicable, and other manufacturers chipsets,
where Phoenix contractual obligations allow Phoenix, or where the other
manufacturer has given approval to Phoenix, to deliver such Software to
Intel.
PHOENIX SERVERBIOS VERSION 4.0 FOR INTEL PROCESSORS
PhoenixBIOS Version 4.0 and Phoenix ServerBIOS Version 4.0 are BIOS
software, that support EISA, PCI, and PnP extensions, that emulate the
Basic Input/ Output System (BIOS) residing in the read-only memory of the IBM
Personal Computer AT and provides all of the features of the IBM PC/AT ROM
BIOS, including POST and SETUP except support for the Basic programming
language. The software executes from read-only memory and has been adapted
a.) to support the Intel 386, 486, Pentium-TM- and Pentium Pro-TM-
processors, b.) to provide extensions key to servers, such as multiple CPU
support, enhancements to POST, and pre-Boot logging and reporting, c.) to
conform to generally accepted definitions of EISA and PCI compatibility
including the EISA bus specifications distributed by BCPR Services of
Washington, DC and the PCI specifications developed by the PCI Special
Interest Group for extensions Version 2.1, and d.) to conform to generally
accepted definitions of Plug and Play compatibility including PnP BIOS
specifications Revision 1.0A. Chipset and I/O Module Source Code support is
for Intel chipsets, where applicable, and other manufacturers chipsets, where
Phoenix contractual obligations allow Phoenix, or where the other
manufacturer has given approval to Phoenix, to deliver such Software to
Intel.
-20-
<PAGE>
EXHIBIT A (Continued)
PHOENIXMISER/DT
PhoenixMISER/DT BIOS software provides power management services designed to
interface with PhoenixBIOS Version 4.0, Phoenix ServerBIOS Version 4.0 and
Multikey 42 or 42G. PhoenixMISER/DT provides power management control of
individual components through inactivity timers and/or enable/disable
settings, of processor operating speed (requires system support of
multi-speed operation and/or static mode CPU), hard disk motor operation (as
made possible by system and disk design) and other peripherals (as supported
by system design). PhoenixMISER/DT includes APM (Advanced Power Management
as available in Microsoft DOS Vers. 5.0 and later) support.
PHOENIXVIEW/DT
PhoenixVIEW/DT is BIOS software that provides I/O services for IBM VGA and
VESA SVGA compatible CRT-based desktop graphics subsystems. PhoenixVIEW/DT
provides support for standard VGA registers, Interrupt 10h functions, VESA
VBE 1.2 SVGA standard, VESA VBE/PM standard, and VESA VBE/DDC standard.
PhoenixVIEW/DT, suitable for execution from read-only memory (ROM), may be
configured as a stand-alone or integrated service.
PHOENIX MULTIKEY/42G
The Phoenix MultiKey/42G is BIOS software that provides keyboard
Input/Output (I/O) device services that support both AT and PS/2 compatible
systems. The MultiKey keyboard BIOS service is suitable for execution from
Intel 80C42 and 87C42 controllers and fully compatible devices. The
MultiKey/42G provides support for password in an AT environment and extended
commands for the AT and PS/2 environments, as well as supporting PS/2
compatible mouse support in an AT compatible environment. The Phoenix
MultiKey/42G supports Power On Password and Quicklock Security features with
flashing LEDs to indicate security features invoked as well as inactivity
timers suitable for power management including Power Down Mode support. Up
to 6 Hot Keys may be defined using the MultiKey/42G. The Phoenix
MultiKey/42G is intended for use in personal computers containing keyboards
connected in a serial (as opposed to parallel) fashion.
PHOENIX MULTIKEY/42
The Phoenix MultiKey/42 is BIOS software that provides keyboard Input/Output
(I/O) device services that support both AT and PS/2 compatible systems. The
MultiKey keyboard BIOS service is suitable for execution from Intel 8042 and
8742 controllers and fully compatible devices. The MultiKey/42 provides
support for password in an AT environment and extended commands for the AT
and PS/2 environments, as well as supporting PS/2 compatible mouse support in
an AT compatible environment. The Phoenix MultiKey/42 is intended for use in
personal computers containing keyboards connected in a serial (as opposed to
parallel) fashion.
PHOENIX MULTIKEY/42E
The Phoenix MultiKey/42E is BIOS software that provides keyboard Input/Output
(I/O) device services that support both AT and PS/2 compatible systems. The
MultiKey keyboard BIOS service is suitable for execution from Intel 8042 and
8742 controllers and fully compatible devices. The MultiKey/42E provides
support for password in an AT environment and extended commands for the AT
and PS/2 environments, as well as supporting PS/2 compatible mouse support in
an AT compatible environment. The Phoenix MultiKey/42E supports enhanced
Power on Password and Quicklock Security features that support both
Supervisor and User passwords of up to 16 characters.Up to 5 Hot Keys may be
defined using the MultiKey/42E. The Phoenix MultiKey/42E is intended for use
in personal computers containing keyboards connected in a serial (as opposed
to parallel) fashion.
PHOENIXCARD MANAGER 4.0
The PhoenixCARD Manager 4.0 is software that enables the use of PC Card
sockets conforming to the 16-bit version of the PC Card Standard. It
includes Card Services for 16-bit PCMCIA controllers that conform
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<PAGE>
to the PC Card Standard and for a memory technology driver (MTD), ATA
driver, and the Phoenix Super Client Driver (PCMSCD) enabling a full range of
I/O PC Cards, a Windows virtual device driver and various utilities that
support PC Cards. PhoenixCard Manager 4.0 operates in a DOS and Windows 3.x
environment. A Flash utility driver must be licensed separately from
Microsoft or another provider of such technology. Third party Source Code is
used in this product and must be licensed separately from the specific
suppliers (for reduced memory footprint drivers contact Novell in Provo,
Utah and for installation code modules contact Stirling Technologies in
Chicago, Il)
PHOENIXCARD MANAGER 4.0 FOR WINDOWS 95
The PhoenixCARD Manager 4.0 for Windows 95 is software that enables the use
of PC Card sockets conforming to the 16-bit version of the PC Card Standard
in a Windows 95 operating system environment. This software includes PC Card
compliant Socket Services VxD's and Card Services VxD's for 16-bit PCMCIA
controllers that conform to the PC Card Standard. The software also includes
a memory technology driver (MTD), ATA driver, the Phoenix Super Client
Driver (PCMSCD) enabling a full range of I/O PC Cards, a PCMCIA enumerator,
Windows virtual device driver, and various utilities that support PC Cards.
PhoenixCard Manager 4.0 for Windows 95 operates in a Windows 95 operating
system environment only. A Flash utility driver must be licensed separately
from Microsoft or another provider of such technology. Third party Source
Code is used in this product and must be licensed separately from the
specific suppliers (for reduced memory footprint drivers contact Novell in
Provo, Utah and for installation code modules contact Stirling Technologies
in Chicago, Il)
TOOLS
The Tools are software development programs designed to work with PhoenixBIOS
Version 4.0 and Phoenix ServerBIOS Version 4.0 Source Code modules. The
Tools include Build, Crunch, Flash Utility, PHDebug, and Asmmod which may be
required for builds, compression, Object Code editing, Object Code merging,
and assembling Source Code modules. Other than the Tools listed herein, the
Tools are provided "as is" and are not supported products.
SYSTEM ESSENTIALS-TM- VERSION 1.0
System Essentials-TM- 1.0 is a Windows-based software utility that provides
BIOS-related system-level information. This software includes WinSetup which
provides access to the BIOS allowing users to view information about the
system, configure newly installed hardware, and modify system performance;
DMI (Desktop Management Interface) BIOS viewer which , used in conjunction
with Phoenix DMI BIOS version 1.2 or 2.0, displays the DMI information about
the hardware devices and the BIOS installed on the computer; and System
Resource viewer which displays the system resources assigned to the different
devices. System Essentials-TM- 1.0 works with PhoenixBIOS 4.0 version 5.0 or
later only. It operates with Windows 95, Windows 3.1, and Windows 3.11
environments. Note: The Intel Configuration Utility (ICU) is provided for
use with System Essentials-TM- when operating in a Windows 3.1 or 3.11
environments.
-22-
<PAGE>
EXHIBIT B
ANNUAL FEES AND PER UNIT ROYALTIES
1. ANNUAL FEES/ROYALTIES DURING THE TERM:
The following table sets forth the minimum and maximum fees and royalties
which Intel will pay Phoenix during each Year of this Agreement. Such fees
and royalties will be the sum of (a) a Minimum Annual Fee (the amount of
which for each Year is set out under the column heading "Minimum Annual Fee
($M)" and which may be adjusted by the provisions of Section 3.3) and (b)
any Per Unit Royalties (as specified in Section 4.1(b))), and (c) any Source
License Fees (as specified in Section 4.1(c)).
In no event will the maximum fees and royalties for a Year be greater than
the amount set forth under the column headed "Maximum Annual Fee ($M)" for
that Year.
All amounts in the following table shown in dollars are in Unted States
dollars and are in millions except for Per Unit Royalties and the Years.
Per Unit Royalties Beyond Schedule Units
-----------------------------------------------------------
For each For each For each For each
Year Minimum Schedule Maximum of first [*] of next [*] of next [*] add'l Units >
Annual Fee Units Annual Units > Units > Units > Schedule
($M) (M) Fee Schedule Schedule Schedule Units
($M) Units Units Units +[*]
--------- ----------- ----------- ----------- -------------- -------------- ------------ -------------
1996 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
1997 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
1998 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
1999 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
2000 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
2001 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
2002 $[ * ] [ * ] $[ * ] $[ * ] $[ * ] $[ * ] $[ * ]
In addition to the Minimum Annual Fee for Calendar 1996, Intel will pay
Phoenix a "Fast Startup Bonus" of [*], upon achievement of specific Fast
Start Up goals to be agreed by the parties, as defined in Section 13.
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
-23-
<PAGE>
EXHIBIT B (Continued)
ANNUAL FEES AND PER UNIT ROYALTIES
2. SOURCE CODE LICENSE FEES DURING THE TERM:
Product (Intel's version as modified for
for Intel Products) License Fee (US$) License Fee (US$)
------------------- -----------------
(ONLY for Phoenix
Customers who have an
existing Source Code license
in effect for PhoenixBIOS 4.0)
PhoenixBIOS Version 4.0 for the Desktop(1) $[ * ] $[ * ]
For current Intel Phoenix 4.0 Server Customers $[ * ] $[ * ]
Each Additional Desktop Chipset Module $[ * ] $[ * ]
PhoenixBIOS Version 4.0 for the Server(1) $[ * ] $[ * ]
For current Intel Phoenix 4.0 Desktop Customers $[ * ] $[ * ]
Each Additional Server Chipset Module $[ * ] $[ * ]
PhoenixView/DT $[ * ] $[ * ]
Multikey $[ * ] $[ * ]
PhoenixCard Manager(2) $[ * ] $[ * ]
Additional Source Code Sites(3) Add additional [*] for each site
Source Updates -- Annual Software Maintenance Subsequent annual fee rate = [*] of
the above fee for the related product
OPTIONAL FEATURE ( available only with Source License for PhoenixBIOS 4.0 ):
Tools(4) [*]
As Phoenix changes the above license fees, and as new products are developed
from time to time and Source Code for such products are priced, the Intel
price will be [*] of Phoenix's Suggested List Price for each
product. Furthermore, upon Intel's request, Phoenix agrees to reduce the
Source Code License Fees for any given account to an amount equal to the
direct source license fees such account pays to Phoenix for equivalent source
code and rights.
(1) Includes source for specific chipsets along with one year of source
updates
(2) Includes source for PC Card Socket Services only
(3) One site is included in the license fee. Each site requires the
PhoenixBIOS 4.0 Base.
(4) Includes Build.C, Crunch.exe, BIOSEdit and Asmmod. Tools are provided
"as-is" and are unsupported.
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
-24-
<PAGE>
EXHIBIT B (Continued)
ANNUAL FEES AND PER UNIT ROYALTIES
3. ANNUAL FEES/ROYALTIES AFTER TERMINATION/EXPIRATION:
During each of the [*], following expiration or earlier termination of the
Agreement for any reason, Intel will pay Phoenix an amount equal to the
amount specified in one of the following options, as such option is
applicable:
1. If the Agreement is terminated by Intel pursuant to Section [*], the
amount per year will be [*] of the Termination Rate. Notwithstanding the
foregoing , if following termination pursuant to Section [*], then the amount
per year will be [*] of the Termination Rate.
2. If the Agreement is terminated by Intel pursuant to [*], then the amount
per year will be [*] of the Termination Rate;
3. If the Agreement is terminated by Intel pursuant to [*], Intel will owe
Phoenix [*].
4. If the Agreement expires on December 31, 2002, the amount per year will
be [*] of the Termination Rate;
If following termination under any of the conditions described in paragraphs
1, 2 or 4 above, and if Intel either (i) [*] or (ii) [*], then at Intel's
option the amount per year will be a Per Unit Royalty equal to 75% of the Per
Unit Royalty set forth in the table above in the four columns labelled
"Royalties Beyond Schedule Units" [*]; except that for purposes of computing
such royalties, "Schedule Units" will equal [*] and Intel will pay such
royalty on every unit up to a maximum amount of [*] of the Termination Rate.
For purposes of the foregoing, the term "Termination Rate" is the sum of [*],
which were due Phoenix for the [*] preceding the quarter in which the
termination date (or expiration date in the case of expiration) occurs (and
if the termination date occurs during the Year 1996, the Termination Rate
will be [*]), minus [*].
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
-25-
<PAGE>
EXHIBIT C
MINIMUM LICENSE TERMS
[LOGO]
SOFTWARE DISTRIBUTION AND
DOCUMENTATION DUPLICATION LICENSE AGREEMENT
Intel Corporation ("Intel")
5200 NE Elam Young Parkway
Hillsboro, OR 97124
Licensee Name:
Licensee Address --------------------------------------------------------
--------------------------------------------------------
--------------------------------------------------------
Effective Date: --------------------------------------------------------
Agreement Number: --------------------------------------------------------
1 DEFINITIONS
-----------
1.1 "Documentation" means any portion of the documentation listed below in
printed or electronic form:
--------------------------------------------------------------------------
1.2 "Product(s)" shall mean the following product(s) purchased by Licensee
from Intel:
--------------------------------------------------------------------------
1.3 "Software" shall mean the following Intel or third-party software in
binary code form:
--------------------------------------------------------------------------
1.4 "Maintenance Vendor" shall mean a third party who performs the service of
duplicating the Software and Documentation on behalf of the Licensee for
distribution by Licensee to customers.
2 DOCUMENTATION LICENSE
---------------------
2.1 DOCUMENTATION LICENSE GRANT. Intel grants to Licensee a non-exclusive,
world-wide, non-transferable, royalty-free license to:
a) adapt the Documentation as necessary for use in conjunction with the
Product(s), provided that modifications by Licensee do not render the
Documentation incomplete or inaccurate.
b) reproduce Documentation only for use in conjunction with Product(s);
c) distribute Documentation only to Licensee customers who purchase the
Product(s).
-26-
<PAGE>
2.2 MARKINGS. The above rights are granted on the condition that Licensee
either retains Intel's copyright notices as they appear in the
Documentation, or replaces Intel's name with its own and replaces Intel's
copyright notice with Licensee's copyright notice whenever it appears in
the Documentation. Licensee's packaging shall indicate that the
Documentation is intended for use only with Product(s).
2.3 THIRD PARTY DUPLICATION. The license grant does not include the right to
permit Licensee's customers, agents, distributors, or any third party to
reproduce the Documentation. Notwithstanding, Licensee may permit
Licensee's Maintenance Vendors to reproduce Documentation, provided
Licensee imposes the terms and conditions of this Agreement on such parties
in writing, and provided Licensee agrees to indemnify and hold Intel
harmless from any damage or loss arising from duplication of the
Documentation under this Agreement by Licensee's third-party Maintenance
Vendors.
3. SOFTWARE LICENSE
----------------
3.1 SOFTWARE LICENSE GRANT. Subject to the terms and conditions set forth
herein, Intel hereby grants to Licensee a world-wide, non-exclusive,
nontransferable, royalty-free right to reproduce, market and distribute the
Software, in object code form only, and only for use with the Product(s),
and if shipped as software only, under terms and conditions substantially
the same as those contained in Attachment 1A, Intel End User Software
License Agreement.
3.2 Reproduction of Copyrights. Licensee shall reproduce and include
Intel's or its vendor's copyright and proprietary legends in and on
every copy, in any form of the Software.
3.3 Third Party Duplication. Intel grants Licensee the right to
permit Licensee's Maintenance Vendors the right to reproduce the
Software provided Licensee imposes the terms and conditions of this
Agreement on such parties in writing, and provided Licensee agrees
to indemnify and hold Intel harmless from any damage or loss
arising from duplication of the Software under this Agreement by
such Maintenance Vendors.
4. NO OTHER LICENSE
----------------
4.1 No rights or licenses are granted by Intel to Licensee under
this Agreement, expressly or by implication, with respect to any
proprietary information or patent, copyright, trade secret or other
intellectual property right owned or controlled by Intel or its
vendors, except as expressly provided in this Agreement.
4.2 Licensee shall not reverse engineer, decompile, or disassemble the
Software.
5. OWNERSHIP
---------
Intel or its vendors shall remain the sole owner(s) of all right,
title and interest (including copyright and patent) in the
Documentation and Software.
6 TERM AND TERMINATION
--------------------
6.1 TERM OF AGREEMENT. Unless earlier terminated, this Agreement
shall remain in effect for so long as Licensee uses the Software
and Documentation according to the terms and conditions of this
Agreement or until Intel's license rights in portions of the
Software licensed from third-parties expires or is terminated.
-27-
<PAGE>
6.2 TERMINATION FOR CONVENIENCE. Licensee may terminate this Agreement
in its sole discretion on ninety (90) days written notice.
6.3 TERMINATION FOR DEFAULT. Intel may terminate this Agreement if Licensee
defaults on any of its obligations hereunder, unless within thirty (30)
days after written notice of such default, Licensee remedies the default.
6.4 EFFECT OF TERMINATION. Immediately after termination of this Agreement,
Licensee shall discontinue all use and distribution of the Software and
Documentation and shall, at Intel's option, either return or destroy all
copies except for archive copies and copies that have been distributed to
in compliance with this Agreement.
7 ADDITIONAL TERMS
----------------
7.1 Licensee will keep records required to verify compliance with the terms
of this Agreement, including, without limitation, the number of copies
made by Licensee of the Software. Intel may cause an audit of Licensee's
records to verify Licensee's compliance with the terms hereof.
7.2 EXPORT CONTROL. Licensee will not export the Software or the
Documentation, either directly or indirectly, without first obtaining any
required license or other approval from the U.S. Department of Commerce or
any other United States agency.
7.3 ENTIRE AGREEMENT. This Agreement constitutes the entire agreement
between the parties with respect to the subject matter thereof. No
amendments or modifications shall be effective unless in a writing signed
by both parties.
Agreed:
INTEL CORPORATION LICENSEE
------------------------------- -------------------------------
Signature Signature
------------------------------- -------------------------------
Printed Name Printed Name
------------------------------- -------------------------------
Title Title
------------------------------- -------------------------------
Date Date
-28-
<PAGE>
ATTACHMENT 1A
END USER SOFTWARE LICENSE AGREEMENT
BY USING THIS SOFTWARE, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THIS
AGREEMENT. DO NOT USE THIS SOFTWARE UNTIL YOU HAVE CAREFULLY READ AND AGREED
TO THE FOLLOWING TERMS AND CONDITIONS. IF YOU DO NOT AGREE TO THE TERMS OF
THIS AGREEMENT, PROMPTLY RETURN THE SOFTWARE PACKAGE AND ANY ACCOMPANYING
ITEMS.
IF YOU USE THIS SOFTWARE, YOU WILL BE BOUND BY THE TERMS OF THIS AGREEMENT.
LICENSE: Licensor grants you the right to use the enclosed software program
(the "Software"). You will not use, copy, modify, rent, sell or transfer the
Software or any portion thereof except as provided in this Agreement.
You may:
1. Use the Software on a single computer;
2. Copy the Software solely for backup or archival purposes.
TRANSFER: You may transfer the Software to another party if the receiving
party agrees to the terms of this Agreement and you retain no copies of the
Software and accompanying documentation. Transfer of the Software terminates
your right to use the Software.
OWNERSHIP AND COPYRIGHT OF SOFTWARE: Title to the Software and all copies
thereof remain with Licensor or its vendors. The Software is copyrighted and
is protected by United States and international copyright laws. You will not
remove the copyright notice from the Software. You agree to prevent any
unauthorized copying of the Software.
WARRANTY: Licensor warrants that it has the right to license you to use the
Software. The Software is provided "AS IS." Licensor warrants that the
media on which the Software is furnished will be free from defects in
material and workmanship for a period of one (1) year from the date of
purchase. Upon return of such defective media, Licensor's entire liability
and your exclusive remedy shall be the replacement of the Software.
THE ABOVE WARRANTIES ARE THE ONLY WARRANTIES OF ANY KIND EITHER EXPRESS OR
IMPLIED INCLUDING WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR
PURPOSE.
LIMITATION OF LIABILITY: NEITHER LICENSOR NOR ITS VENDORS SHALL BE LIABLE
FOR ANY LOSS OF PROFITS, LOSS OF USE, LOSS OF DATA, INTERRUPTIONS OF
BUSINESS, NOR FOR INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF
ANY KIND WHETHER UNDER THIS AGREEMENT OR OTHERWISE, EVEN IF ADVISED OF THE
POSSIBILITY OF SUCH DAMAGES.
TERMINATION OF THIS LICENSE: Licensor may terminate this license at any time
if you are in breach of any of its terms and conditions. Upon termination,
you will immediately destroy the Software or return all copies of the
Software and documentation to Licensor.
U.S. GOVERNMENT RESTRICTED RIGHTS: The Software and documentation were
developed at private expense and are provided with "RESTRICTED RIGHTS." Use,
duplication, or disclosure by the Government is subject to restrictions as
set forth in FAR 52.227-14 and DFAR 252.227-7013 ET SEQ. or its successor.
EXPORT LAWS: You agree that neither the Software nor the direct product
thereof is intended to be shipped either directly or indirectly to country
groups Q,S,W,Y,Z, Afghanistan or the People's Republic of China, unless a
validated export license is obtained from the U.S. Department of Commerce.
APPLICABLE LAW: This Agreement is governed by the laws of the State of
California and the United States, including patent and copyright laws. Any
claim arising out of this Agreement will be brought in Santa Clara County,
California.
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[LOGO]
INTEL SOURCE CODE LICENSE AGREEMENT
INTEL CORPORATION ("Intel")
5200 NE Elam Young Parkway
Hillsboro, OR 97124
Licensee Name: -------------------------------------------------------
Licensee Address -------------------------------------------------------
-------------------------------------------------------
-------------------------------------------------------
Effective Date: -------------------------------------------------------
Agreement Number: -------------------------------------------------------
1 DEFINITIONS
-----------
1.1 "Source Code" means the source code for the Licensed Program
identified below, as provided to Licensee, and as modified by Licensee
for use with Licensee Product.
1.2 "Object Code" means the executable or binary version of the
Licensed Program identified below, as provided to Licensee, and as
modified by Licensee for use with Licensee Product.
1.3 "Licensed Program" means the following software program in Source
Code or Object Code format:
1.4 "Licensee Product" means the following products or classes of
products manufactured and/or distributed by Licensee:
2 LICENSE GRANT AND RESTRICTIONS
------------------------------
2.1 Intel grants to Licensee only, and not to any subsidiary,
affiliate, or independent contractor of Licensee, a revocable,
non-exclusive, non-transferable, royalty-free license under copyrights
and patents in or reading upon the Licensed Program which Intel owns or
has authority to grant licenses of the scope set forth herein to use
and create derivatives of the Licensed Program in the Source Code
format, internally only, solely for enabling the Licensed Program to
operate with Licensee Product and to reproduce the Licensed Program and
Licensee created derivatives thereof solely for the purpose of
compiling the Licensed Program into Object Code.
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<PAGE>
2.2 The Licensee has no right to distribute Source Code or Object Code
under this license agreement. A separate Software Distribution and
Documentation Duplication License Agreement ("SDDDLA") under which the
Licensee has certain rights relating to reproduction and distribution
of the Licensed Program in Object Code format must be signed.
2.3 No rights or licenses are granted by Intel or its vendors to
Licensee, expressly, by implication, estoppel or otherwise, with
respect to any proprietary information or patent, copyright, trade
secret or other intellectual property right owned or controlled by
Intel or its vendors, except as expressly provided in this Agreement.
2.4 No rights or licenses are granted by this Agreement, expressly or
by implication, to use any trademark or trade name, or any word or mark
similar thereto of Intel or its vendors, in connection with any
products manufactured, used or sold by Licensee, or as part of
Licensee's corporate, firm or trade name, or for any other purpose
unless authorization is expressly given to Licensee in writing by Intel
or its vendors.
2.5 The Parties acknowledge that title to and right to possess the
Source Code shall remain at all times in Intel or its vendors'
corporation. Further, the Parties acknowledge that Intel's vendor
Phoenix Technologies Ltd. is a third-party beneficiary of the rights
and obligations of both Parties hereunder and agree that Phoenix
Technologies Ltd. may, at its sole discretion, enforce such rights and
obligations against either Party at law or in equity.
3 PROPRIETARY RIGHTS
------------------
3.1 The Licensed Program and all copies, in whole or in part are and shall
remain the property of Intel or its vendor. Intel retains the royalty-free
right to use, copy, modify, sublicense, and distribute the Licensed
Program.
3.2 The Licensee owns any improvements which it makes to the Licensed
Program. However, this does not grant the Licensee any new rights to
the underlying Licensed Program. Derivatives which include code from
the Licensed Program shall be subject to the restrictions of this
License and the SDDDLA.
3.3 Jointly developed improvements, if any, shall be specified in
writing in advance, and jointly owned.
4 CONFIDENTIALITY
---------------
4.1 Licensee agrees to receive and hold the Source Code in confidence.
Licensee agrees to exercise the same degree of care in preventing the
disclosure or unauthorized use of such Source Code as Licensee uses to
protect its own proprietary information, but in no event less than
reasonable care.. As a minimum protection, Licensee shall limit the
disclosure of the Source Code to employees having a need to know such
information, and shall not disclose the Source Code to any third party
individual, corporation, independent contractor, consultant or other
entity without the prior written consent of Intel. This obligation will
not apply to any Source Code which is:
a) published or otherwise available to the public other than by breach of
this License Agreement by Licensee or
b) rightfully received by Licensee from a third party without
confidential limitations; or
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c) independently developed by Licensee by employees having no access to
the Source Code; or
d) rightfully known to Licensee prior to its first receipt of same from
Intel; or
e) hereinafter disclosed by Intel to a third party without restriction on
disclosure.
4.2 Licensee may not disclose nor allow use of the Source Code to or by
any of its groups, divisions or personnel involved in the development,
marketing and distribution of BIOS products and related system software
products on a stand-alone basis.
5 TERM AND TERMINATION
--------------------
5.1 The term of this Agreement shall commence on the Effective Date,
and shall continue for the shorter of the following time periods (i) if
the parties have not yet signed a SDDDLA, then until Intel determines
in its sole discretion that the Parties are unlikely to reach Agreement
on a SDDDLA, (ii) until the termination or expiration of the SDDDLA, if
one has been signed, or (iii) until Intel's license in portions of the
Licensed Program licensed from vendors expires or is terminated.
5.2 Intel reserves the right to have audits conducted to verify
compliance with this Agreement. In the event that Intel, in its sole
discretion, determines that the Licensed Program is not being used by
Licensee exclusively for the purposes set forth above, or if Licensee
is in breach of any of the terms and conditions of this Agreement,
Intel has the right to immediately terminate this Agreement, and revoke
any and all licenses granted hereunder. In such event, Licensee agrees
to immediately return all copies of the Source Code to Intel, and to
discontinue distribution of Object Code.
5.3 Upon termination of this Agreement for any reason, the sections of
this Agreement entitled Proprietary Rights and CONFIDENTIALITY shall
remain in effect.
5.4 Upon termination of this Agreement for any reason, Licensee shall
discontinue all use of, and at Intel's disretion either return or
destroy all copies of, the Source Code. Notwithstanding the foregoing,
Licensee may retain and continue to use a reasonable number of copies
of the Source Code for support purposes only.
6 EXPORT CONTROL
--------------
Licensee agrees that any export or re-export of any Licensed Programs
licensed or distributed under this Agreement shall be in compliance
with the laws of the United States of America.
7 ASSIGNMENT, SALE OR TRANSFER
----------------------------
Licensee may not assign or sublicense any rights hereunder without the
prior written approval of Intel, and any attempt to assign or
sublicensee any rights, duties or obligations hereunder without Intel's
written consent will be void. Intel may assign all or any part of its
rights or obligations without Licensee's consent.
8 GENERAL
-------
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8.1 Licensee acknowledges and agrees that, because of the highly
confidential nature of the Source Code, any breach or threatened breach
by Licensee of the provisions of this Agreement entitled License Grant
and Restrictions and Confidentiality would cause irreparable harm to
Intel and its vendors. Accordingly, Licensee agrees that Intel and/or
its vendors will be entitled to preliminary injunctive relief to remedy
any such breach or threatened breach.
8.2 This document, including its attachments, constitutes the entire
agreement between the parties and supersedes all prior negotiations
and agreements. No amendment to or modification of this Agreement will
be valid and binding unless duly executed by the parties.
Agreed:
INTEL CORPORATION LICENSEE
------------------------------- --------------------------------
Signature Signature
------------------------------- --------------------------------
Printed Name Printed Name
------------------------------- --------------------------------
Title Title
------------------------------- --------------------------------
Date Date
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EXHIBIT D
DEVELOPMENT STATEMENT OF WORK
PHOENIX PRODUCT TRANSITION PROJECT
Phoenix will perform the work outlined in Section 13.
PHOENIX PRODUCTS TRAINING
Phoenix will provide training sessions to train up to [*] Intel BIOS
engineers on the Phoenix Products as outlined below. Training will be made
available at Intel's facility as soon as it is appropriately equiped for such
training.
Action Completion Date
--------- ----------------
First Training session Week of [*] at
Phoenix Irvine training center
Complete Intel formal training [*] sessions at the Intel
Oregon site to train up to [*]
BIOS engineers by [*].
Beyond [*], training for
all of Intel's new hire BIOS
engineers in [*] Phoenix's training
sessions at Phoenix training facility.
[*]
PHOENIX OREGON FACILITY
Phoenix will lease a facility in or around the Intel, Hillsborough facility
for the Dedicated Engineering Team. This facility will be a fully equiped
engineering lab with all the necessary networking and computer equipment to
perform under this Agreement. Because of long lease and equipment lead times,
temporary offices will have to be setup until a permanent facility can be
established.
Action Completion Date
--------- ----------------
Temporary office facility with [*]
telephones, basic computer
equipment, etc.
Permanent facility [*]
Network -- Phase 1 : LAN at [*]
Oregon site plus (subject to telephone company
28.8kbps modem access availability and installation)
to Irvine
Phase 2 : Add ISDN lines [*]
(subject to telephone company
availability and installation)
Phase 3 : Add leased [*]
line/ encrypted link (subject to telephone company
to Intel and Irvine availability and installation)
PHOENIX OREGON FACILITY STAFFING
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
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<PAGE>
Upon Agreement signing, Phoenix will detail the staffing plan for the new
Oregon Dedicated Engineering Team facility. Phoenix will ramp up to an
engineering staff of (20) twenty operating out of the Phoenix Oregon
facility, as follows :
Dedicated Engineering Team Headcount Completion
------------------------------------ ----------
[ * ] 3/31/96
[ * ] 6/30/96
[ * ] 9/30/96
12/31/96
At least [*] the Dedicated Engineers assigned during ramp up will have a
minimum of [*] experience on BIOS development.
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
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<PAGE>
EXHIBIT E
CERTIFICATES OF ORIGINALITY
The following Certificates of Originality are incorporated by reference.
1. Certificate of Originality for certain Phoenix Build Tools (including
Build.c, Crunch.exe, ASMmod), signed on behalf of Phoenix Technologies
Limited by Philip T. Virga, Intellectual Property Manager, dated 12/13/95;
2. Certificate of Originality for Phoenix Card Manager 4.0 and Phoenix Card
Manager 4.0 for Windows '95, signed on behalf of Phoenix Technologies
Limited by Philip T. Virga, Intellectual Property Manager, dated 12/11/95;
3. Certificate of Originality for Phoenix BIOS 4.0, EISA Cores, PCI Cores,
PNP Cores, Phoenix Miser/DT, ChipSet and I/O Modules, signed on behalf of
Phoenix Technologies Limited by Philip T. Virga, Intellectual Property
Manager, dated 12/13/95;
4. Certificate of Originality for Phoenix View and Phoenix Multikey, signed
on behalf of Phoenix Technologies Limited by Philip T. Virga, Intellectual
Property Manager, dated 12/13/95;
5. Certificate of Originality for PhDebug, Flash Utility, and System
Essentials, signed on behalf of Phoenix Technologies Limited by Philip T.
Virga, Intellectual Property Manager, dated 12/18/95.
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EXHIBIT F
MAINTENANCE AND SUPPORT
EMERGENCY SUPPORT
Key Phoenix personnel will be available to respond [*], to work
with Intel personnel to support emergency problems in Intel Products (such as
line-down) which may have been caused by Phoenix Products or Dedicated
Developments or which may be solved by modifications in those Phoenix
Products or Dedicated Developments used in those Intel Products. Nothing in
this Section shall require Phoenix employees to perform in any manner that
Intel does not expect of its own employees.
MAINTENANCE AND ROUTINE SUPPORT
During the term of this Agreement, for Intel Products marketed and
distributed by Intel incorporating or using the Phoenix Products or Dedicated
Developments provided to Intel by Phoenix hereunder, Phoenix will provide
reasonable maintenance and support, as follows:
1. DOCUMENTATION. Phoenix shall supply Intel with its support documentation
necessary to enable Intel to provide first level support to Intel's
customers. In addition, Phoenix shall permit Intel on-line and other
access to the internal buglist for Phoenix Products and Dedicated
Developments or an equivalent database for the Phoenix Products and
Dedicated Developments.
2. SUPPORT. Phoenix shall make reasonable efforts to supply Intel with
second level support for the Tools listed in Exhibit A, Dedicated
Developments and Phoenix Products as described in this Exhibit. Phoenix
will provide telephone responses to Intel within [*] of receipt
of Intel's telephone support questions. Phoenix will be available to
take Intel's support questions from [*] Pacific Time (Standard
or Daylight during the appropriate season). If Intel, in its sole judgment
and discretion, determines it cannot efficiently or effectively remedy a
problem with a Tool, Phoenix Product or Dedicated Development in supporting
its customers, Intel shall furnish Phoenix a problem report which shall
identify and describe the problem using the following definitions:
FATAL: condition which precludes all useful work from being done;
SEVERE IMPACT: condition which precludes one or more major functions from
being performed;
DEGRADATION: condition which disables one or more non-essential functions;
MINIMAL IMPACT: any other condition which requires correction.
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
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<PAGE>
EXHIBIT F
MAINTENANCE AND SUPPORT (CONTINUED)
Upon receiving a problem report from Intel and unless the parties otherwise
agree in writing, Phoenix shall respond and correct the problem in
accordance with the following table:
Written
acknowledgment of Patch, work around, Formal fix, update
problem report temporary fix, bug fix, fix, upgrade, or
Priority Description delivered to Intel or update release enhancement
------------- ------------------- ----------------------- --------------------- -------------------
Fatal Condition which [*] Constant effort by [*]
precludes all useful highly qualified Phoenix
work from being personnel until relief is
done provided, but not more
than [*].
Severe Impact Condition which [*] Constant effort by [*]
precludes one or more highly qualified Phoenix
major functions from personnel until relief is
being performed provided, but not more
than [*].
Degradation Condition which [*] [*] [*]
disables one or more
non-essential functions
Minimal Any other condition [*] [*] [*]
Impact which requires
correction
3. Intel Assistance: To assist Phoenix in providing the most effective
responsiveness to trouble reporting and solution, Intel will provide access
(which at Intel's option, may be on-site at Intel) to at least two (2)
systems in which the problems can be reproduced (if Phoenix does not have
such systems available), and access to Intel's hardware and software
debugging resources, if Phoenix so requests.
4. Down Revisions. Unless otherwise agreed by the Parties, twelve (12)
months after Phoenix ceases to ship a version of a Phoenix Product or
Dedicated Development to any third party, the previous version need no longer
be supported by Phoenix.
5. Bug Fixes. If Phoenix discovers any bugs in the technology delivered to
Intel hereunder, Phoenix shall report them to Intel. If Phoenix creates a
bug fix or maintenance release of the related technology, Phoenix shall make
the bug fix available to Intel no later than it is made available to any
third party.
The portions marked by [*] have been omitted and filed separately with the
SEC pursuant to a request for confidential treatment
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