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Sample Business Contracts

Change In Control Severance Agreement - ServiceMaster Co.

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                     CHANGE IN CONTROL SEVERANCE AGREEMENT

        THIS AGREEMENT is entered into as of the 31st day of October,
2001 by and between The ServiceMaster Company, a Delaware corporation
("ServiceMaster"), and _________________ (the "Employee").


                               W I T N E S S E T H

        WHEREAS, the Employee currently serves as a key employee of
ServiceMaster or one of its affiliated companies and his or her services and
knowledge are valuable to ServiceMaster in connection with the management of one
or more of ServiceMaster's principal operating facilities, divisions,
departments or subsidiaries; and

        WHEREAS, the Board (as defined in Section 1) has determined
that it is in the best interests of ServiceMaster and its stockholders to secure
the Employee's continued services and to ensure the Employee's continued
dedication and objectivity in the event of any threat or occurrence of, or
negotiation or other action that could lead to, or create the possibility of, a
Change in Control (as defined in Section 1), without concern as to whether the
Employee might be hindered or distracted by personal uncertainties and risks
created by any such possible Change in Control, and to encourage the Employee's
full attention and dedication to ServiceMaster, the Board has authorized
ServiceMaster to enter into this Agreement.

        NOW, THEREFORE, for and in consideration of the premises and
the mutual covenants and agreements herein contained, ServiceMaster and the
Employee hereby agree as follows:

        1.      Definitions.  As used in this Agreement, the following terms
                -----------
shall have the respective meanings set forth below:

        (a)     "Board" means the Board of Directors of ServiceMaster.
                 -----

        (b)     "Business Segment" means ServiceMaster's subsidiaries
                 ----------------
included in each business segment, including the TruGreen, Terminix,
Home Maintenance & Improvement and Management Services business segments.

        (c)     "Cause" means:
                 -----

                (1)  a material breach by the Employee of those duties and
        responsibilities of the Employee which do not differ in any material
        respect from the duties and responsibilities of the Employee during the
        90-day period immediately prior to a Change in Control (other than as a
        result of incapacity due to physical or mental illness) which is
        demonstrably willful and deliberate on the Employee's part, which is
        committed in bad faith or without reasonable belief that such breach is
        in the best interests of ServiceMaster and which is not remedied in a
        reasonable period of time after receipt of written notice from
        ServiceMaster specifying such breach and period of time; or

<PAGE>


                (2) the commission by the Employee of a felony or misdemeanor
        involving any act of fraud, embezzlement or dishonesty or any other
        intentional misconduct by the Employee that materially and adversely
        affects the business affairs or reputation of ServiceMaster or an
        affiliated company.

        (d)     "Change in Control" means:
                 -----------------

                (1) the acquisition by any individual, entity or group
        (a "Person"), including any "person" within the meaning of Section
        13(d)(3) or 14(d)(2) of the Securities Exchange Act of 1934, as amended
        (the "Exchange Act"), of beneficial ownership within the meaning of Rule
        13d-3 promulgated under the Exchange Act, of 25% or more of either (i)
        the then outstanding shares of ServiceMaster common stock (the
        "Outstanding Common Stock") or (ii) the combined voting power of the
        then outstanding securities of ServiceMaster entitled to vote generally
        in the election of directors (the "Outstanding Voting Securities");
        excluding, however, the following: (A) any acquisition directly from
        ServiceMaster (excluding any acquisition resulting from the exercise of
        an exercise conversion or exchange privilege unless the security being
        so exercised, converted or exchanged was acquired directly from
        ServiceMaster), (B) any acquisition by ServiceMaster, (C) any
        acquisition by an employee benefit plan (or related trust) sponsored or
        maintained by ServiceMaster or any entity controlled by ServiceMaster
        or (D) any acquisition by any entity pursuant to a transaction which
        complies with clauses (i), (ii) and (iii) of subsection (3) of this
        Section (1)(c); provided further, that for purposes of clause (B), if
        any Person (other than ServiceMaster or any employee benefit plan (or
        related trust) sponsored or maintained by ServiceMaster or any entity
        controlled by ServiceMaster) shall become the beneficial owner of 25%
        or more of the Outstanding Common Stock or 25% or more of the
        Outstanding Voting Securities by reason of an acquisition by
        ServiceMaster, and such Person shall, after such acquisition by
        ServiceMaster, become the beneficial owner of any additional shares of
        the Outstanding Common Stock or any additional Outstanding Voting
        Securities, in either case other than pursuant to a stock split, stock
        dividend or similar transaction and such beneficial ownership is
        publicly announced, such additional beneficial ownership shall
        constitute a Change in Control;

                (2) individuals who, as of April 28, 2001, constitute the Board
        (the "Incumbent Board") cease for any reason to constitute at least a
        majority of the Board; provided, however, that any individual who
        becomes a director of ServiceMaster subsequent to April 27, 2001 whose
        election, or nomination for election by ServiceMaster's stockholders,
        was approved by the vote of at least two-thirds of the directors then
        comprising the Incumbent Board shall be deemed a member of the
        Incumbent Board; and provided further, that any individual who was
        initially elected as a director of ServiceMaster as a result of an
        actual or threatened solicitation by a Person or group for the purpose
        of opposing a solicitation by any other Person or group with respect to
        the election or removal of directors, or any other actual or threatened
        solicitation of proxies or consents by or on behalf of any Person other
        than the Board shall not be deemed a member of the Incumbent Board;

<PAGE>

                (3) consummation of a reorganization, merger or
        consolidation or sale or other disposition of all or substantially all
        of the assets of ServiceMaster (a "Corporate Transaction"); excluding,
        however, a Corporate Transaction pursuant to which (i) all or
        substantially all of the individuals or entities who are the beneficial
        owners, respectively, of the Outstanding Common Stock and the
        Outstanding Voting Securities immediately prior to such Corporate
        Transaction will beneficially own, directly or indirectly, more than
        60% of, respectively, the outstanding shares of common stock, and the
        combined voting power of the outstanding securities entitled to vote
        generally in the election of directors (or similar persons), as the
        case may be, of the entity resulting from such Corporate Transaction
        (including, without limitation, an entity which as a result of such
        transaction owns ServiceMaster or all or substantially all of
        ServiceMaster's assets either directly or indirectly) in substantially
        the same proportions relative to each other as their ownership,
        immediately prior to such Corporate Transaction, of the Outstanding
        Common Stock and the Outstanding Voting Securities, as the case may be,
        (ii) no Person (other than: ServiceMaster; any employee benefit plan
        (or related trust) sponsored or maintained by ServiceMaster or any
        entity controlled by ServiceMaster; and any Person which beneficially
        owned, immediately prior to such Corporate Transaction, directly or
        indirectly, 25% or more of the Outstanding Common Stock or the
        Outstanding Voting Securities, as the case may be) will beneficially
        own, directly or indirectly, 25% or more of, respectively, the
        outstanding shares of common stock of the entity resulting from such
        Corporate Transaction or the combined voting power of the outstanding
        securities of such entity entitled to vote generally in the election of
        directors and (iii) individuals who were members of the Incumbent Board
        will constitute at least a majority of the members of the board of
        directors (or similar body) of the entity resulting from such Corporate
        Transaction; or

                (4) the consummation of a plan of complete liquidation or
        dissolution of ServiceMaster.

        (e)     "Code" means the Internal Revenue Code of 1986, as amended,
including any regulations adopted thereunder.

        (f)     "Date of Termination" means:
                 -------------------

                (1) the effective date on which the Employee's employment by
        ServiceMaster or any of its affiliated companies terminates as specified
        in a prior written notice by ServiceMaster or the Employee, as the case
        may be, to the other, delivered pursuant to Section 11; or

                (2) if the Employee's employment by ServiceMaster or any of its
        affiliated companies terminates by reason of death, the date of death of
        the Employee.

        (g)     "Good Reason" means, without the Employee's express written
                 -----------
        consent, the occurrence of any of the following events after a Change
        in Control:

<PAGE>

                (1) any of (i) the reduction in any material respect in the
        Employee's position(s), duties or responsibilities with ServiceMaster or
        the Employee's Business Segment, as applicable, immediately prior to
        such Change in Control, (ii) an adverse change in the Employee's
        reporting responsibilities, titles or offices with ServiceMaster or the
        Employee's Business Segment, as applicable, as in effect immediately
        prior to such Change in Control or (iii) any removal or involuntary
        termination of the Employee from ServiceMaster or the Employee's
        Business Segment, as applicable, otherwise than as expressly permitted
        by this Agreement or any failure to re-elect the Employee to any
        position with ServiceMaster or the Employee's Business Segment, if
        applicable, held by the Employee immediately prior to such Change in
        Control;

                (2) a reduction in the Employee's rate of annual base salary as
        in effect immediately prior to such Change in Control or as the same may
        be increased from time to time thereafter or the failure to increase
        such rate of base salary each year after such Change in Control by an
        amount which at least equals, on a percentage basis, the mean average
        percentage increase in the rates of annual base salary for all
        executive officers (within the meaning of Rule 3b-7 promulgated under
        the Exchange Act) of ServiceMaster during the two full fiscal years of
        ServiceMaster immediately preceding such Change in Control;

                (3) any requirement of ServiceMaster or the Employee's Business
        Segment, as applicable, that the Employee be based more than 40 miles
        from the facility where the Employee is located at the time of the
        Change in Control;

                (4) the failure of ServiceMaster or the Employee's Business
        Segment, as applicable, to (i) continue in effect any employee benefit
        plan or compensation plan in which the Employee is participating
        immediately prior to such Change in Control, unless the Employee is
        permitted to participate in other plans providing the Employee with
        substantially comparable benefits, or the taking of any action by
        ServiceMaster or the Employee's Business Segment which would materially
        and adversely affect the Employee's participation in or materially
        reduce the Employee's benefits under any such plan, (ii) provide the
        Employee and the Employee's dependents welfare benefits (including,
        without limitation, medical, prescription, dental, disability, salary
        continuance, employee life, group life, accidental death and travel
        accident insurance plans and programs) substantially comparable to the
        plans, practices, programs and policies of ServiceMaster and its
        affiliated companies in effect for the Employee immediately prior to
        such Change in Control or, if more favorable to the Employee, as in
        effect generally at any time thereafter with respect to other peer
        employees of ServiceMaster and its affiliated companies, (iii) provide
        fringe benefits substantially comparable to the plans, practices,
        programs and policies of ServiceMaster and its affiliated companies in
        effect for the Employee immediately prior to such Change in Control or,
        if more favorable to the Employee, as in effect generally at any time
        thereafter with respect to other peer employees of ServiceMaster and
        its affiliated companies, (iv) provide an office, together with
        personal secretarial and other assistance,

<PAGE>

        substantially comparable to the most favorable of the foregoing provided
        to the Employee by ServiceMaster and its affiliated companies
        immediately prior to such Change in Control or, if more favorable to the
        Employee, as provided generally at any time thereafter with respect to
        other peer employees of ServiceMaster and its affiliated companies,
        (v) provide the Employee with paid vacation as in effect for the
        Employee immediately prior to such Change in Control or, if more
        favorable to the Employee, as in effect generally at any time thereafter
        with respect to other peer employees of ServiceMaster and its affiliated
        companies, or (vi) reimburse the Employee promptly for all reasonable
        employment expenses incurred by the Employee in accordance with the most
        favorable policies, practices and procedures of ServiceMaster and its
        affiliated companies in effect for the Employee immediately prior to
        such Change in Control, or if more favorable to the Employee, as in
        effect generally at any time thereafter with respect to other peer
        employees of ServiceMaster and its affiliated companies; or

                (5) the failure of ServiceMaster to obtain the assumption
        agreement from any successor as contemplated in Section 10(b).

        For purposes of this Agreement, an isolated, insubstantial and
inadvertent action taken in good faith and which is remedied by ServiceMaster or
any of its affiliated companies promptly after receipt of notice thereof given
by the Employee shall not constitute Good Reason.

        (h)     "Nonqualifying Termination" means a termination of the
                 -------------------------
Employee's employment:

                (1)     by ServiceMaster or any of its affiliated companies for
                        Cause,

                (2)     by the Employee for any reason other than a Good Reason,

                (3)     as a result of the Employee's death or

                (4)     by ServiceMaster or any of its affiliated companies due
                        to the Employee's absence from the Employee's duties
                        with ServiceMaster or its affiliated companies on a
                        full-time basis is for at least 180 consecutive days as
                        a result of the Employee's incapacity due to physical or
                        mental illness.

        (i)     "Termination Period" means the period of time beginning with a
                 ------------------
Change in Control and ending on the earlier to occur of:

                (1)     two years following such Change in Control and

                (2)     the Employee's death.

        2.      Obligations of the Employee. The Employee agrees that in the
                ---------------------------
event any Person attempts a Change in Control, the Employee shall not
voluntarily leave the employ of ServiceMaster or its affiliated companies
without Good Reason:

<PAGE>

        (a)     until the earlier of (1) the date on which such attempted Change
in Control terminates and (2) six months from the date when such attempted
Change in Control became known to the Board; or

        (b)     if a Change in Control shall occur, until 90 days after the date
of such Change in Control.

        For purposes of clause (a) of the preceding sentence, Good Reason shall
be determined as if a Change in Control had occurred when such attempted Change
in Control became known to the Board.

        3.      Payments upon Termination of Employment.
                ---------------------------------------

        (a)     If during the Termination Period the employment of the Employee
shall terminate, other than by reason of a Nonqualifying Termination, then
ServiceMaster shall pay to the Employee (or the Employee's beneficiary or
estate) within 30 days after the Date of Termination, as compensation for
services rendered to ServiceMaster and its affiliated companies:

                (1)     a lump sum cash amount (subject to any applicable
        payroll or other taxes required to be withheld pursuant to Section 5)
        equal to the sum of (i) the Employee's full annual base salary from
        ServiceMaster and its affiliated companies through the Date of
        Termination, to the extent not theretofore paid, (ii) the Employee's
        annual bonus (APC) in an amount equal to the target bonus of the
        Employee (without regard to any amounts that would otherwise be
        deferred) in respect of the fiscal year of ServiceMaster in which the
        Change in Control occurs (or if higher, the target APC bonus in respect
        of the fiscal year in which the Date of Termination occurs), multiplied
        by a fraction, the numerator of which is the number of days in the
        fiscal year in which the Date of Termination occurs through the Date of
        Termination and the denominator of which is 365 or 366, as applicable,
        (iii) the Employee's payout under ServiceMaster's Long-Term Performance
        Award Plan (LTPA) in an amount equal to the target payout of the
        Employee (without regard to any amounts that would otherwise be
        deferred) in respect of the fiscal year of ServiceMaster in which the
        Change in Control occurs (or, if higher, the target LTPA payout in
        respect of the fiscal year in which the Date of Termination occurs),
        multiplied by a fraction, the numerator of which is the number of days
        in the fiscal year in which the Date of Termination occurs through the
        Date of Termination and the denominator of which is 365 or 366, as
        applicable, (iv) the excess, if any, of the Employee's bank balance
        under the LTPA on the Date of Termination over any administrative credit
        in such bank balance on the Date of Termination, and (v) any
        compensation previously deferred by the Employee (together with any
        interest and earnings thereon) under the ServiceMaster Deferred
        Compensation Plan or any successor plan and any accrued vacation pay,
        in each case to the extent not theretofore paid; plus

                (2)     a lump sum cash amount (subject to any applicable
        payroll or other taxes required to be withheld pursuant to Section 5)
        equal to the sum of (i) [one (1), two

<PAGE>

        (2) or three (3)] times the Employee's highest annual base salary from
        ServiceMaster and its affiliated companies (without regard to any
        amounts that would otherwise be deferred) in effect during the 12-month
        period prior to the Date of Termination, (ii) ) [one (1), two (2) or
        three (3)] times the Employee's target APC bonus (without regard to any
        amounts that would otherwise be deferred) in respect of the fiscal year
        of ServiceMaster in which the Change in Control occurs (or, if higher,
        the target APC bonus in respect of the fiscal year in which the Date of
        Termination occurs) and (iii) ) [one (1), two (2) or three (3)] times
        the Employee's target LTPA payout (without regard to any amounts that
        would otherwise be deferred) in respect of the fiscal year of
        ServiceMaster in which the Change in Control occurs (or, if higher, the
        target LTPA payout in respect of the fiscal year in which the Date of
        Termination occurs); provided, however, that any amount paid pursuant to
        this Section 3(a)(2) shall be paid in lieu of any other amount of
        severance relating to salary or bonus continuation to be received by the
        Employee upon termination of employment of the Employee under any
        severance plan, policy or arrangement of ServiceMaster or its affiliated
        companies.

        (b)     (1) In addition to the payments to be made pursuant to
        paragraph (a) of this Section 3, if on the Date of Termination the
        Employee shall not be fully vested in any employer contributions made
        on the Employee's behalf under the ServiceMaster Profit Sharing and
        Retirement Plan or ServiceMaster Deferred Compensation Plan or any
        similar plan(s) of ServiceMaster or its affiliated companies,
        ServiceMaster shall pay to the Employee within 30 days following the
        Date of Termination a lump sum cash amount equal to the value of the
        unvested portion of such employer contributions; provided, however,
        that if any payment pursuant to this Section 3(b)(1) may or would
        result in such payment being deemed a transaction which is subject to
        Section 16(b) of the Exchange Act, ServiceMaster shall make such
        payment so as to meet the conditions for an exemption from such Section
        16(b) as set forth in the rules (and interpretive and no-action letters
        relating thereto) under Section 16. The value of any such unvested
        employer contributions shall be determined as of the Date of
        Termination; provided, however, that if ServiceMaster common stock (or
        any successor security) is traded on the New York Stock Exchange on the
        Date of Termination, the value of a share of ServiceMaster common stock
        (or any successor security) shall be the closing price on the New York
        Stock Exchange on the Date of Termination or, if such date is not a
        trading day, on the immediately preceding trading day.

                (2) For a period of three years commencing on the
        Date of Termination, ServiceMaster and its affiliated companies shall
        continue to keep in full force and effect all policies of medical,
        accident, disability and life insurance with respect to the Employee
        and the Employee's dependents with the same level of coverage, upon the
        same terms and otherwise to the same extent as such policies shall have
        been in effect immediately prior to the date of the Change in Control
        or, if more favorable to the Employee, as provided generally with
        respect to other peer employees of ServiceMaster and its affiliated
        companies, and ServiceMaster and the Employee shall share the costs of
        the continuation of such insurance coverage in the same proportion as
        such costs were

<PAGE>

        shared immediately prior to the date of the Change in
        Control. After the expiration of such three-year period, the Employee
        shall be entitled to continue the Employee's medical coverage under
        Federal law (COBRA).

        (c)     If during the Termination Period the employment of the
Employee shall terminate by reason of a Nonqualifying Termination, then
ServiceMaster shall pay to the Employee:

                (1) within 30 days following the Date of Termination,
        a cash amount equal to the sum of:

                (i) the Employee's full annual base salary from
        ServiceMaster and its affiliated companies through the Date of
        Termination, to the extent not theretofore paid, and

                (ii) any compensation previously deferred by the
        Employee (together with any interest and earnings thereon)
        under the ServiceMaster Deferred Compensation Plan and any
        accrued vacation pay, in each case to the extent not
        theretofore paid; and

                (2) any amounts payable pursuant to the terms of
         ServiceMaster's and its affiliated companies' annual bonus (APC) plan,
         LTPA plan and vacation policy, as and when required pursuant to any
         such plan or policy.

        4.      Certain Additional Payments.
                ---------------------------

        (a)     Anything in this Agreement to the contrary notwithstanding, in
the event it shall be determined that any payment or distribution (including of
stock or options or other rights to acquire stock, the vesting of which is
accelerated as  a result of a Change in Control) by ServiceMaster or its
affiliated companies to or for the benefit of the Employee (whether paid or
payable or distributed or distributable pursuant to the terms of this Agreement
or otherwise, but determined without regard to any additional payments required
under this Section 4)(a "Payment") would be subject to the excise tax imposed by
Section 4999 of the Code, or any interest or penalties are incurred by the
Employee with respect to such excise tax (such excise tax, together with any
such interest and penalties, are hereinafter collectively referred to as the
"Excise Tax"), then the Employee shall be entitled to receive an additional
payment (a "Gross-Up Payment") in an amount such that after payment by the
Employee of all taxes (including any interest or penalties imposed with respect
to such taxes), including, without limitation, any income taxes (and any
interest and penalties imposed with respect thereto) and Excise Tax imposed upon
the Gross-Up Payment, the Employee retains an amount of the Gross-Up Payment
equal to the Excise Tax imposed upon the Payments.

        (b)     Subject to the provisions of Section 4(c), all determinations
required to be made under this Section 4, including whether and when a Gross-Up
Payment is required and the amount of such Gross-Up Payment and the
assumptions to be utilized in arriving at such determination, shall be made by
ServiceMaster's public accounting firm (the "Accounting

<PAGE>

Firm") which shall provide detailed supporting calculations both to
ServiceMaster and the Employee within 15 business days of the receipt of
notice from the Employee that there has been a Payment, or such earlier time as
is requested by ServiceMaster. In the event that the Accounting Firm is serving
as accountant or auditor for the individual, entity or group effecting the
Change in Control, the Employee shall appoint another nationally recognized
public accounting firm to make the determinations required hereunder (which
accounting firm shall then be referred to as the Accounting Firm hereunder).
All fees and expenses of the Accounting Firm shall be borne solely by
ServiceMaster. Any Gross-Up Payment, as determined pursuant to this Section 4,
shall be paid by ServiceMaster to the Employee within five days of the receipt
of the Accounting Firm's determination. If the Accounting Firm determines that
no Excise Tax is payable by the Employee, it shall furnish the Employee with a
written opinion that failure to report the Excise Tax on the Employee's
applicable federal income tax return would not result in the imposition of a
negligence or similar penalty. Any determination by the Accounting Firm shall
be binding upon ServiceMaster and the Employee. As a result of uncertainty in
the application of Section 4999 of the Code at the time of the initial
determination by the Accounting Firm hereunder, it is possible that Gross-Up
Payments which will not have been made by ServiceMaster should have been made
("Underpayment"), consistent with the calculations required to be made
hereunder. In the event that ServiceMaster exhausts its remedies pursuant
to Section 4(c) and the Employee thereafter is required to make a payment of any
Excise Tax, the Accounting Firm shall determine the amount of the Underpayment
that has occurred and any such Underpayment shall be promptly paid by
ServiceMaster to or for the benefit of the Employee.

        (c)     The Employee shall notify ServiceMaster in writing of any claim
by the Internal Revenue Service that, if successful, would require the payment
by ServiceMaster of a Gross-Up Payment. Such notification shall be given as soon
as practicable but no later than 10 business days after the Employee is informed
in writing of such claim and shall apprise ServiceMaster of the nature of such
claim and the date on which such claim is requested to be paid (it being
understood that any failure by the Employee to provide such notification shall
not affect the Employee's rights hereunder unless and only to the extent that
ServiceMaster is actually prejudiced by such failure). The Employee shall not
pay such claim prior to the expiration of the 30-day period following the date
on which the Employee gives such notice to ServiceMaster (or such shorter period
ending on the date that any payment of taxes with respect to such claim is due).
If ServiceMaster notifies the Employee in writing prior to the expiration of
such period that it desires to contest such claim, the Employee shall:

                (1)     give ServiceMaster any information reasonably requested
        by ServiceMaster relating to such claim,

                (2)     take such action in connection with contesting such
        claim as ServiceMaster shall reasonably request in writing from time to
        time, including, without limitation, accepting legal representation with
        respect to such claim by an attorney reasonably selected by
        ServiceMaster,

<PAGE>

                (3)     cooperate with ServiceMaster in good faith in order
        effectively to contest such claim, and

                (4)     permit ServiceMaster to participate in any proceedings
        relating to such claim;

provided, however, that ServiceMaster shall bear and pay directly all costs and
--------  -------
expenses (including additional interest and penalties) incurred in connection
with such contest and shall indemnify and hold the Employee harmless, on an
after-tax basis, for any Excise Tax or income tax (including interest and
penalties with respect thereto) imposed as a result of such representation and
payment of costs and expenses. Without limitation on the foregoing provisions of
this Section 4(c), ServiceMaster shall control all proceedings taken in
connection with such contest and, at its sole option, may pursue or forgo any
and all administrative appeals, proceedings, hearings and conferences with the
taxing authority in respect of such claim and may, at its sole option, either
direct the Employee to pay the tax claimed and sue for a refund or contest the
claim in any permissible manner, and the Employee agrees to prosecute such
contest to a determination before any administrative tribunal, in a court of
initial jurisdiction and in one or more appellate courts, as ServiceMaster shall
determine; provided further, that if ServiceMaster directs the Employee to pay
such claim and sue for a refund, ServiceMaster shall advance the amount of such
payment to the Employee on an interest-free basis and shall indemnify and hold
the Employee harmless, on an after-tax basis, from any Excise Tax or income tax
(including interest or penalties with respect thereto) imposed with respect to
such advance or with respect to any imputed income with respect to such advance;
and provided further, that any extension of the statute of limitations relating
to payment of taxes for the taxable year of the Employee with respect to which
such contested amount is claimed to be due is limited solely to such contested
amount. Furthermore, ServiceMaster's control of the contest shall be limited to
issues with respect to which a Gross-Up Payment would be payable hereunder and
the Employee shall be entitled to settle or contest, as the case may be, any
other issue raised by the Internal Revenue Service or any other taxing
authority.

        (d) If, after the receipt by the Employee of an amount advanced by
ServiceMaster pursuant to Section 4(c), the Employee becomes entitled to
receive, and receives, any refund with respect to such claim, the Employee shall
(subject to ServiceMaster's complying with the requirements of Section 4(c))
promptly pay to ServiceMaster the amount of such refund (together with any
interest paid or credited thereon after taxes applicable thereto). If, after the
receipt by the Employee of an amount advanced by ServiceMaster pursuant to
Section 4(c), a determination is made that the Employee shall not be entitled to
any refund with respect to such claim and ServiceMaster does not notify the
Employee in writing of its intent to contest such denial of refund prior to the
expiration of 30 days after such determination, then such advance shall be
forgiven and shall not be required to be repaid and the amount of such advance
shall offset, to the extent thereof, the amount of Gross-Up Payment required to
be paid.

        5.      Withholding Taxes.  ServiceMaster or its affiliated companies
                -----------------
may withhold from all payments due to the Employee (or his beneficiary or
estate) hereunder all taxes

<PAGE>

which, by applicable federal, state, local or other law, ServiceMaster or its
affiliated companies is required to withhold therefrom.

        6.      Reimbursement of Expenses. If any contest or dispute shall arise
                -------------------------
under this Agreement involving termination of the Employee's employment with
ServiceMaster or its affiliated companies or involving the failure or refusal of
ServiceMaster to perform fully in accordance with the terms hereof,
ServiceMaster shall reimburse the Employee, on a current basis, for all legal
fees and expenses, if any, incurred by the Employee in connection with such
contest or dispute, together with interest thereon at a rate equal to the prime
rate, as published in The Wall Street Journal from time to time in effect, but
in no event higher than the maximum legal rate permissible under applicable law,
such interest to accrue from the date ServiceMaster receives the Employee's
statement for such fees and expenses through the date of payment thereof;
provided, however, that in the event the resolution of any such contest or
dispute includes a finding denying, in total, the Employee's claims in such
contest or dispute, the Employee shall be required to reimburse ServiceMaster,
over a period of 12 months from the date of such resolution, for all sums
advanced to the Employee pursuant to this Section 6.

        7.      Operative Event.  Notwithstanding any provision herein to the
                ---------------
contrary, no amounts shall be payable hereunder unless and until a Change in
Control has become known to the Board or occurred at a time when the Employee is
employed by ServiceMaster.

        8.      Termination of Agreement.
                ------------------------

        (a)     This Agreement shall be effective on the date hereof and shall
continue until terminated by ServiceMaster as provided in Section 8(b);
provided, however, that this Agreement shall terminate in any event upon the
earlier to occur of (i) termination of the Employee's employment by
ServiceMaster or its affiliated companies prior to a Change in Control,
including the Employee's employer ceasing to be affiliated with ServiceMaster
pursuant to a transaction or event that does not constitute a Change in Control,
and (ii) the Employee's death.

        (b)     ServiceMaster shall have the right prior to a Change in Control,
in its sole discretion, pursuant to action by the Board, a committee thereof or
the Chief Executive Officer of ServiceMaster, to approve the termination of this
Agreement; provided, however, that no such action shall be taken by the Board, a
committee thereof or the Chief Executive Officer of ServiceMaster during any
period of time when the Board has knowledge that any Person has taken steps
reasonably calculated to effect a Change in Control until, in the opinion of the
Board, such Person has abandoned or terminated its efforts to effect a Change in
Control; and provided further, that in no event shall this Agreement be
terminated after a Change in Control.

        9.      Scope of Agreement. Nothing in this Agreement shall be deemed to
                ------------------
entitle the Employee to continued employment with ServiceMaster or its
affiliated companies and, if the Employee's employment with ServiceMaster or its
affiliated companies shall terminate prior to a Change in Control, then, except
as specifically provided herein, the Employee shall have no further rights under
this Agreement; provided, however, that any
                --------  -------
<PAGE>

termination of the Employee's employment following a Change in Control or the
Board's becoming aware of an attempted Change in Control shall be subject to all
of the provisions of this Agreement.

        10.     Successors; Binding Agreement.
                -----------------------------

        (a)     This Agreement shall not be terminated by any merger or
consolidation of ServiceMaster whereby ServiceMaster is or is not the surviving
or resulting corporation or as a result of any transfer of all or substantially
all of the assets of ServiceMaster. In the event of any such merger,
consolidation or transfer of assets, the provisions of this Agreement shall be
binding upon the surviving or resulting corporation or the person or entity to
which such assets are transferred, and all references herein to actions or
omissions of ServiceMaster following such merger, consolidation or transfer of
assets shall be deemed references to actions or omissions of such surviving or
resulting corporation or transferee.

        (b)     ServiceMaster agrees that concurrently with any merger,
consolidation or transfer of assets referred to in Section 10(a), it will cause
any successor or transferee unconditionally to assume, by written instrument
delivered to the Employee (or his beneficiary or estate), all of the obligations
of ServiceMaster hereunder. Failure of ServiceMaster to obtain such assumption
prior to or concurrently with the effectiveness of any such merger,
consolidation or transfer of assets shall be a breach of this Agreement and
shall entitle the Employee to compensation and other benefits from ServiceMaster
in the same amount and on the same terms as the Employee would be entitled
hereunder if the Employee's employment were terminated following a Change in
Control other than by reason of a Nonqualifying Termination. For purposes of
implementing the foregoing, the date on which any such merger, consolidation or
transfer becomes effective shall be deemed the Date of Termination.

        (c)     This Agreement shall inure to the benefit of and be enforceable
by the Employee's personal or legal representatives, executors, administrators,
successors, heirs, distributees, devisees and legatees. If the Employee shall
die while any amounts would be payable to the Employee hereunder had the
Employee continued to live, all such amounts, unless otherwise provided herein,
shall be paid in accordance with the terms of this Agreement to such person or
persons appointed in writing by the Employee to receive such amounts or, if no
person is so appointed, to the Employee's estate.

        11.     Notices.
                -------

        (a)     For purposes of this Agreement, all notices and other
communications required or permitted hereunder shall be in writing and shall be
deemed to have been duly given when delivered or five days after deposit in the
United States mail, certified and return receipt requested, postage prepaid,
addressed:

                (1)     if to the Employee, to the home address of the Employee
        maintained in ServiceMaster's business records, and if to ServiceMaster,
        to The

<PAGE>

        ServiceMaster Company, One ServiceMaster Way, Downers Grove, Illinois
        60515, attention General Counsel with a copy to the Secretary, or

                (2)     to such other address as either party may have furnished
        to the other in writing in accordance herewith, except that notices of
        change of address shall be effective only upon receipt.

        (b)     A written notice of the Employee's Date of Termination by
ServiceMaster or the Employee, as the case may be, to the other, shall (i)
indicate the specific termination provision in this Agreement relied upon,
(ii) to the extent applicable, set forth in reasonable detail the facts and
circumstances claimed to provide a basis for termination of the Employee's
employment under the provision so indicated and (iii) specify the termination
date (which date shall be not less than 15 days after the giving of such
notice). The failure by the Employee or ServiceMaster to set forth in such
notice any fact or circumstance which contributes to a showing of Good Reason or
Cause shall not waive any right of the Employee or ServiceMaster hereunder or
preclude the Employee or ServiceMaster from asserting such fact or circumstance
in enforcing the Employee's or ServiceMaster's rights hereunder.

        12.     Full Settlement; Resolution of Disputes.
                ---------------------------------------

        (a)     ServiceMaster's obligation to make any payments provided for in
this Agreement and otherwise to perform its obligations hereunder shall not be
affected by any set-off, counterclaim, recoupment, defense or other claim, right
or action which ServiceMaster may have against the Employee or others. In no
event shall the Employee be obligated to seek other employment or take any other
action by way of mitigation of the amounts payable to the Employee under any of
the provisions of this Agreement and such amounts shall not be reduced whether
or not the Employee obtains other employment.

        (b)     If there shall be any dispute between ServiceMaster and the
Employee in the event of any termination of the Employee's employment, then,
unless and until there is a final, nonappealable judgment by a court of
competent jurisdiction declaring that such termination was for Cause, that the
determination by the Employee of the existence of Good Reason was not made in
good faith, or that ServiceMaster is not otherwise obligated to pay any amount
or provide any benefit to the Employee and his dependents or other
beneficiaries, as the case may be, under Sections 3(a) and 3(b), ServiceMaster
shall pay all amounts, and provide all benefits, to the Employee and the
Employee's dependents or other beneficiaries, as the case may be, that
ServiceMaster would be required to pay or provide pursuant to Sections 3(a) and
3(b) as though such termination were by ServiceMaster without Cause or by the
Employee with Good Reason.

        13.     Employment with Subsidiaries. Employment with ServiceMaster for
                ----------------------------
purposes of this Agreement shall include employment with any corporation or
other entity in which ServiceMaster has a direct or indirect ownership interest
of 50% or more of the total combined voting power of the then outstanding
securities of such corporation or other entity entitled to vote generally in the
election of directors.

<PAGE>

        14.     Governing Law; Validity. The interpretation, construction and
                -----------------------
performance of this Agreement shall be governed by and construed and enforced in
accordance with the internal laws of the State of Illinois without regard to the
principle of conflicts of laws. The invalidity or unenforceability of any
provision of this Agreement shall not affect the validity or enforceability of
any other provisions of this Agreement, which other provisions shall remain in
full force and effect.

        15.     Counterparts.  This Agreement may be executed in counterparts,
                ------------
each of which shall be deemed to be an original and both of which together shall
constitute one and the same instrument.

        16.     Miscellaneous. No provision of this Agreement may be modified or
                -------------
waived unless such modification or waiver is agreed to in writing and signed by
the Employee and by a duly authorized officer of ServiceMaster. No waiver by
either party hereto at any time of any breach by the other party hereto of, or
compliance with, any condition or provision of this Agreement to be performed by
such other party shall be deemed a waiver of similar or dissimilar provisions or
conditions at the same or at any prior or subsequent time. Failure by the
Employee or ServiceMaster to insist upon strict compliance with any provision of
this Agreement or to assert any right the Employee or ServiceMaster may have
hereunder, including, without limitation, the right of the Employee to terminate
employment for Good Reason, shall not be deemed to be a waiver of such provision
or right or any other provision or right of this Agreement. Except as otherwise
expressly set forth in this Agreement, the rights of, and benefits payable to,
the Employee, his estate or his beneficiaries pursuant to this Agreement are in
addition to any rights of, or benefits payable to, the Employee, his estate or
his beneficiaries under any other employee benefit plan or compensation program
of ServiceMaster.

IN WITNESS WHEREOF, ServiceMaster has caused this Agreement to be executed by a
duly authorized officer of ServiceMaster and the Employee has executed this
Agreement as of the day and year first above written.

                            THE SERVICEMASTER COMPANY


                            By:
                            ----------------------------------
                            Name: Jim L. Kaput
                            Title: Senior Vice President and General Counsel



                            ----------------------------------
                            Name:


Subscribed and Sworn to before me
this ___ day of __________, 2001.


----------------------------------
       Notary Public