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Certificate of Incorporation - WebEx Communications Inc.

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                              AMENDED AND RESTATED

                          CERTIFICATE OF INCORPORATION

                                       OF

                           WEBEX COMMUNICATIONS, INC.


        WEBEX COMMUNICATIONS, INC., a corporation organized and existing under
the laws of the State of Delaware, hereby certifies as follows:

               FIRST: The name of this corporation is WebEx Communications, Inc.

               SECOND: The original Certificate of Incorporation of the
        corporation was filed with the Secretary of State of the State of
        Delaware on April 24, 2000 and the original name of the corporation was
        WebEx.com, Inc. An Amended and Restated Certificate of Incorporation of
        the corporation was filed with the Secretary of State of Delaware on May
        23, 2000 changing the name of the corporation from "WebEx.com, Inc." to
        "WebEx Communications, Inc." An Amended and Restated Certificate of
        Incorporation of the corporation was filed with the Secretary of State
        of the State of Delaware on June __, 2000. A Certificate of Merger
        whereby WebEx, Inc., a California corporation, was merged with and into
        this corporation was filed with the Secretary of State of the State of
        Delaware on June __, 2000.

               THIRD: The Amended and Restated Certificate of Incorporation of
        said corporation shall be amended and restated to read in full as
        follows:


                                    ARTICLE I

           The name of this corporation is WEBEX COMMUNICATIONS, INC.

                                   ARTICLE II

        The registered office of the corporation within the State of Delaware is
located at 30 Old Rudnick Lane, in the City of Dover, County of Kent. The name
of its registered agent at such address is CorpAmerica, Inc.


                                   ARTICLE III

        The purpose of this corporation is to engage in any lawful act or
activity for which a corporation may be organized under the General Corporation
Law of Delaware.


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                                   ARTICLE IV

        A. Authorized Stock. The total number of shares of all classes of
capital stock which the corporation shall have authority to issue is two hundred
fifty-five million (255,000,000), of which two hundred fifty million
(250,000,000) shares of $0.001 par value each shall be Common Stock (the "Common
Stock") and five million (5,000,000) shares of $0.001 par value each shall be
Preferred Stock (the "Preferred Stock"). The number of authorized shares of
Common Stock or Preferred Stock may be increased or decreased (but not below the
number of shares thereof then outstanding) by the affirmative vote of the
holders of a majority of the then outstanding shares of Common Stock, without a
vote of the holders of the Preferred Stock, or of any series thereof, unless a
vote of any such Preferred Stock holders is required pursuant to the provisions
established by the Board of Directors of this corporation (the "Board of
Directors") in the resolution or resolutions providing for the issue of such
Preferred Stock, and if such holders of such Preferred Stock are so entitled to
vote thereon, then, except as may otherwise be set forth in this Amended and
Restated Certificate of Incorporation, the only stockholder approval required
shall be the affirmative vote of a majority of the combined voting power of the
Common Stock and the Preferred Stock so entitled to vote.

        B. Preferred Stock. The Preferred Stock may be issued from time to time
in one or more series. The Board of Directors is expressly authorized to provide
for the issue, in one or more series, of all or any of the remaining shares of
Preferred Stock and, in the resolution or resolutions providing for such issue,
to establish for each such series the number of its shares, the voting powers,
full or limited, of the shares of such series, or that such shares shall have no
voting powers, and the designations, preferences and relative, participating,
optional or other special rights of the shares of such series, and the
qualifications, limitations or restrictions thereof. The Board of Directors is
also expressly authorized (unless forbidden in the resolution or resolutions
providing for such issue) to increase or decrease (but not below the number of
shares of the series then outstanding) the number of shares of any series
subsequent to the issuance of shares of that series. In case the number of
shares of any such series shall be so decreased, the shares constituting such
decrease shall resume the status that they had prior to the adoption of the
resolution originally fixing the number of shares of such series.

        C. Common Stock.

               1. Relative Rights of Preferred Stock and Common Stock. All
        preferences, voting powers, relative, participating, optional or other
        special rights and privileges, and qualifications, limitations or
        restrictions of the Common Stock are expressly made subject and
        subordinate to those that may be fixed with respect to any shares of the
        Preferred Stock.

               2. Voting Rights. Except as otherwise required by law or this
        Amended and Restated Certificate of Incorporation, each holder of Common
        Stock shall have one vote in respect of each share of stock held by such
        holder of record on the books of the corporation for the election of
        directors and on all matters submitted to a vote of stockholders of the
        corporation.


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<PAGE>   3

               3. Dividends. Subject to the preferential rights of the Preferred
        Stock, the holders of shares of Common Stock shall be entitled to
        receive, when and if declared by the Board of Directors, out of the
        assets of the corporation which are by law available therefor, dividends
        payable either in cash, in property or in shares of capital stock.

               4. Dissolution, Liquidation or Winding Up. In the event of any
        dissolution, liquidation or winding up of the affairs of the
        corporation, after distribution in full of the preferential amounts, if
        any, to be distributed to the holders of shares of the Preferred Stock,
        holders of Common Stock shall be entitled, unless otherwise provided by
        law or this Amended and Restated Certificate of Incorporation, to
        receive all of the remaining assets of the corporation of whatever kind
        available for distribution to stockholders ratably in proportion to the
        number of shares of Common Stock held by them respectively.


                                    ARTICLE V

        The corporation is to have perpetual existence.


                                   ARTICLE VI

        A. The business and affairs of the corporation shall be managed by or
under the direction of the Board of Directors. In addition to the powers and
authority expressly conferred upon them by statute or by this Amended and
Restated Certificate of Incorporation or the Bylaws of the corporation, the
directors are hereby empowered to exercise all such powers and do all such acts
and things as may be exercised or done by the corporation.

        B. Classified Board. The Board of Directors shall be divided into three
classes, designated Class I, Class II and Class III. Such classes shall be as
nearly equal in number of directors as possible. Each director shall serve for a
term ending on the third annual meeting following the annual meeting at which
such director was elected; provided, however, that the directors first elected
to Class I shall serve for a term ending on the annual meeting of stockholders
for fiscal year 2001, the directors first elected to Class II shall serve for a
term ending on the annual meeting of stockholders for fiscal year 2002, and the
directors first elected to Class III shall serve for a term ending on the annual
meeting of stockholders for fiscal year 2003. Notwithstanding the foregoing,
each director shall serve until his successor shall have been duly elected and
qualified, unless he shall resign, become disqualified, disabled or shall
otherwise be removed.

        At each annual election, directors chosen to succeed those whose terms
then expire shall be of the same class as the directors they succeed, unless by
reason of any intervening changes in the authorized number of directors, the
Board shall designate one or more directorships whose term then expires as
directorships of another class in order to more nearly achieve equality of
number of directors among the classes.

        Notwithstanding the rule that the three classes shall be as nearly equal
in number of directors as possible, in the event of any change in the authorized
number of directors, each

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<PAGE>   4

director then continuing to serve as such shall nevertheless continue as a
director of the class of which he is a member until the expiration of his
current term, or his prior death, resignation or removal. If any newly created
directorship may, consistently with the rule that the three classes shall be as
nearly equal in number of directors as possible, be allocated to either class,
the Board shall allocate it to that of the available class whose term of office
is due to expire at the earliest date following such allocation.

        C. Changes. The Board of Directors of this corporation, by amendment to
the corporation's bylaws, is expressly authorized to change the number of
directors in any or all of the classes of directors without the consent of the
stockholders.

        D. Elections. Elections of directors need not be by written ballot
unless the Bylaws of the corporation shall so provide.


                                   ARTICLE VII

        A. Power of Stockholder to Act by Written Consent. No action required or
permitted to be taken at any annual or special meeting of the stockholders may
be taken without a meeting and the power of stockholders to consent in writing,
without a meeting, to the taking of any action is specifically denied.

        B. Special Meetings of Stockholders. Special meetings of the
stockholders of the corporation may be called for any purpose or purposes,
unless otherwise prescribed by statute or by this Amended and Restated
Certificate of Incorporation, only at the request of the Chairman of the Board
of Directors, the Chief Executive Officer or President of the corporation or by
a resolution duly adopted by the affirmative vote of a majority of the Board of
Directors.

        C. Cumulative Voting. The stockholders of corporation shall not have
cumulative voting.


                                  ARTICLE VIII

        The Board of Directors is expressly empowered to adopt, amend or repeal
the Bylaws of the corporation; provided, however, that any adoption, amendment
or repeal of the Bylaws of the corporation by the Board of Directors shall
require the approval of at least sixty-six and two-thirds percent (66 2/3%) of
the total number of authorized directors (whether or not there exist any
vacancies in previously authorized directorships at the time any resolution
providing for adoption, amendment or repeal is presented to the Board of
Directors). The stockholders shall also have the power to adopt, amend or repeal
the Bylaws of the corporation, provided, however, that in addition to any vote
of the holders of any class or series of stock of the corporation required by
law or by this Amended and Restated Certificate of Incorporation, the
affirmative vote of the holders of at least sixty-six and two-thirds percent (66
2/3%) of the voting power of all of the then outstanding shares of the stock of
the corporation entitled to vote generally in the election of directors, voting
together as a single class, shall be required for such adoption, amendment or
repeal by the stockholders of any provisions of the Bylaws of the corporation.


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<PAGE>   5

                                   ARTICLE IX

        The books of the corporation may be kept at such place within or without
the State of Delaware as the bylaws of the corporation may provide or as may be
designated from time to time by the board of directors of the corporation.


                                    ARTICLE X

        A. Limitation on Liability. A director of the corporation shall not be
personally liable to the corporation or its stockholders for monetary damages
for breach of fiduciary duty as a director, except for liability which, by
express provision of the General Corporation Law of Delaware as in effect from
time to time, cannot be eliminated.

        If the Delaware General Corporation Law hereafter is amended to further
eliminate or limit the liability of directors, then the liability of a director
of the corporation, in addition to the limitation on personal liability provided
herein, shall be limited to the fullest extent permitted by the amended Delaware
General Corporation Law.

        B. Indemnification. Each person who is or is made a party or is
threatened to be made a party to or is involved in any action, suit or
proceeding, whether civil, criminal, administrative or investigative
(hereinafter a "proceeding"), by reason of the fact that he or she, or a person
of whom he or she is the legal representative, is or was a director or officer
of the corporation or is or was serving at the request of the corporation as a
director, officer, employee or agent of another corporation or of a partnership,
joint venture, trust or other enterprise, including service with respect to
employee benefit plans, whether the basis of such proceeding is alleged action
in an official capacity as a director, officer, employee or agent or in any
other capacity while serving as a director, officer, employee or agent, shall be
indemnified and held harmless by the corporation to the fullest extent
authorized by the Delaware General Corporation Law, as the same exists or may
hereafter be amended (but, in the case of any such amendment, only to the extent
that such amendment permits the corporation to provide broader indemnification
rights than said law permitted the corporation to provide prior to such
amendment), against all expense, liability and loss (including attorneys' fees,
judgments, fines, ERISA excise taxes or penalties and amounts paid or to be paid
in settlement) reasonably incurred or suffered by such person in connection
therewith and such indemnification shall continue as to a person who has ceased
to be a director, officer, employee or agent and shall inure to the benefit of
his or her heirs, executors and administrators; provided, however, that, except
as provided in the second paragraph hereof, the corporation shall indemnify any
such person seeking indemnification in connection with a proceeding (or part
thereof) initiated by such person only if such proceeding (or part thereof) was
authorized by the Board of Directors of the corporation. The right to
indemnification conferred in this section shall be a contract right and shall
include the right to be paid by the corporation for any expenses incurred in
defending any such proceeding in advance of its final disposition; provided,
however, that, if the Delaware General Corporation Law requires, the payment of
such expenses incurred by a director or officer in his or her capacity as a
director or officer (and not in any other capacity in which service was or is
rendered by such person while a director or officer, including, without
limitation, service to an employee benefit plan) in advance of the final
disposition of a


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proceeding, shall be made only upon delivery to the corporation of an
undertaking, by or on behalf of such director or officer, to repay all amounts
so advanced if it shall ultimately be determined that such director or officer
is not entitled to be indemnified under this section or otherwise. The
corporation may, by action of its Board of Directors, provide indemnification to
employees and agents of the corporation with the same scope and effect as the
foregoing indemnification of directors and officers.

        If a claim under the first paragraph of this section is not paid in full
by the corporation within thirty (30) days after a written claim has been
received by the corporation, the claimant may at any time thereafter bring suit
against the corporation to recover the unpaid amount of the claim and, if
successful in whole or in part, the claimant shall be entitled to be paid also
the expense of prosecuting such claim. It shall be a defense to any such action
(other than an action brought to enforce a claim for expenses incurred in
defending any proceeding in advance of its final disposition where the required
undertaking, if any is required, has been tendered to the corporation) that the
claimant has not met the standards of conduct which make it permissible under
the Delaware General Corporation Law for the corporation to indemnify the
claimant for the amount claimed, but the burden of proving such defense shall be
on the corporation. Neither the failure of the corporation (including its Board
of Directors, independent legal counsel, or its stockholders) to have made a
determination prior to the commencement of such action that indemnification of
the claimant is proper in the circumstances because he or she has met the
applicable standard of conduct set forth in the Delaware General Corporation
Law, nor an actual determination by the corporation (including its Board of
Directors, independent legal counsel, or its stockholders) that the claimant has
not met such applicable standard of conduct, shall be a defense to the action or
create a presumption that the claimant has not met the applicable standard of
conduct.

        The right to indemnification and the payment of expenses incurred in
defending a proceeding in advance of its final disposition conferred in this
section shall not be exclusive of any other right which any person may have or
hereafter acquire under any statute, provision of the Amended and Restated
Certificate of Incorporation, by-law, agreement, vote of stockholders or
disinterested directors or otherwise.

        C. Insurance. The corporation may maintain insurance, at its expense, to
protect itself and any director, officer, employee or agent of the corporation
or another corporation, partnership, joint venture, trust or other enterprise
against any such expense, liability or loss, whether or not the corporation
would have the power to indemnify such person against such expense, liability or
loss under the Delaware General Corporation Law.

        D. Repeal and Modification. Any repeal or modification of the foregoing
provisions of this Article X shall not adversely affect any right or protection
of any director, officer, employee or agent of the corporation existing at the
time of such repeal or modification.


                                   ARTICLE XI

        The corporation reserves the right to amend or repeal any provision
contained in this Amended and Restated Certificate of Incorporation, in the
manner now or hereafter prescribed


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<PAGE>   7

by statute, and all rights conferred upon a stockholder herein are granted
subject to this reservation.


                                   ARTICLE XII

        Notwithstanding any other provision of this Amended and Restated
Certificate of Incorporation, the affirmative vote of the holders of at least
sixty-six and two-thirds percent (66-2/3%) of the voting power of all of the
then outstanding shares of the stock of the corporation entitled to vote
generally in the election of directors, voting together as a single class, shall
be required to amend in any respect or repeal this Article XII, or Articles VI,
VII, VIII and X.

                                    * * * * *

               Four: This Amended and Restated Certificate of Incorporation was
        duly adopted by the Board of Directors of this corporation.

               Five: This Amended and Restated Certificate of Incorporation was
        duly adopted by written consent of the stockholders of the corporation
        in accordance with Sections 228, 242 and 245 of the General Corporation
        Law of the State of Delaware and written notice of such action has been
        given as provided in Section 228.

        IN WITNESS WHEREOF, WebEx Communications, Inc. has caused this
certificate to be signed by the undersigned officers, thereunto duly authorized,
this ____ day of __________, 2000.



                                           By: _________________________________
                                                         Subrah S. Iyar
                                                     Chief Executive Officer


                                           By: _________________________________
                                                       David G. Farrington
                                                            Secretary


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