Sample Business Contracts

Services Agreement - ATMnet Inc. and WebSideStory Inc.

Services Forms

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ATMNET -- SAN DIEGO

ATMNET, INC Phone 619-643-1809
5440 Morehouse Dr. #3700 Fax 619-643-1801
San Diego, CA 92121 www.atmnet.net

QUOTE FOR WEB SIDE STORY, PRICING ACCURATE FOR THIRTY (30) DAYS FROM 12/16/97.

Engineering services @ $175 per hour: 8 hour minimum ($1,400) to include:

- ASN Registration

- RADB Registration

- BGP Configuration on Cisco 4700 and Cisco 7200

- LAN Reconfiguration

HARDWARE UPGRADE

--------------------------------------------------------------------------------
ITEM PRICE
--------------------------------------------------------------------------------
Cisco 4700 64MB Main Field Memory Upgrade $3,420.00
--------------------------------------------------------------------------------
<PAGE> 2

ATMNET SERVICES TERMS AND CONDITIONS
PAGE 1

SERVICE DATE AND PLANNED SERVICE DATE. The Service Date shall be the date any
ATMnet Services ordered under this Agreement are first available for use by
Customer. The Planned Service Date shall be the date set forth on the first
page of this agreement.

INITIAL TERM. The Initial Term shall be for the months shown on the Agreement,
beginning on the Service Date.

RENEWAL. The Agreement shall renew automatically for additional 12 month terms
unless notification of non-renewal is provided by either party not less than 30
days prior to the expiration of the Initial Term or renewal period.

PRICE CHANGES. ATMnet reserves the right to change its prices at any time by
giving 30 days prior notice to customer. Customer may elect not to accept any
increase in price, at which time ATMnet may decide, at its sole discretion, to
cancel this Agreement and terminate service.

CANCELLATION. The Agreement is cancelable by Customer payment of all fees due
for the remainder of the Initial Term, or if the Agreement has been renewed,
for the renewal period.

PAYMENT. Initial Fees are payable in advance of order. Monthly Fees will be
billed monthly in advance beginning one month from the Service Date. Payment of
Monthly Fees are due upon receipt of invoice, and are delinquent if not
received within 15 days. Any Fees not received 30 days from date of invoice are
subject to a late charge of 1 1/2% per month. In the event ATMnet instigates
any legal action to collect any sums owed by customer, ATMnet shall be entitled
to an award of reasonable attorney fees and costs incurred by ATMnet in
connection with such legal action, if a judgment in ATMnet's favor is entered
in the legal action.

TAXES. Customer agrees to pay any sales, use, gross receipts, excise, access,
bypass or other local, state and Federal taxes or charges, imposed on or based
upon the provision, sale or use of the ATMnet Services.

INTERRUPTION OF SERVICES AND CANCELLATION FOR NONPAYMENT. Service may be
interrupted if any fees are delinquent, or if Customer engages in any conduct
or activities which ATMnet in its sole discretion believes breaches any of the
terms of this Agreement. An interruption of service does not relieve Customer
of its obligation to continue to pay monthly fees. This Agreement is cancelable
by ATMnet if Customer fails to pay any amount payable under this Agreement on
the date that such amount is due and payable.

ASSIGNMENT. Customer shall not, without prior written consent of ATMnet, which
shall not be unreasonably withheld, assign, transfer or in any other manner
dispose of, any of its rights, privileges, or obligations under this Agreement.

CUSTOMER EQUIPMENT AND FACILITIES. Customer shall at its own expense undertake
all necessary preparations to comply with ATMnet's installation instructions.
If Customer is not ready to accept ATMnet Services 30 days after the Planned
Service Date, ATMnet may begin billing Monthly Fees using the Planned Service
date as the Service Date. Customer is responsible for the use, comparability
and maintenance of all Customer owned equipment.

ADDITIONAL EQUIPMENT. If ATMnet provides equipment (whether owned, leased, or
rented by ATMnet) to Customer in connection with the Services provided under
this Agreement ("ATMnet Equipment"), the terms and conditions of ADDENDUM 1
(ATMnet Equipment on Customer Premises") shall apply to such equipment. If
Customer arranges for equipment (whether owned leased or rented by Customer) to
be placed on ATMnet premises ("Customer Equipment") in connection with the
services provided under this Agreement, the terms and conditions of ADDENDUM 2
(Customer Equipment on ATMnet Premises") shall apply to such equipment.

LETTER OF AGENCY (LOA). By executing the Letter Of Agency attached as Schedule
2, Customer hereby authorizes ATMnet to act on its behalf with Local Exchange
Carriers and others for the provisioning of local access required as part of
the ATMnet Services. This LOA shall remain in effect until canceled by Customer
in writing.

ACCEPTABLE USE. ATMnet Services shall only be used by Customer for lawful
purposes consistent with generally recognized business practices. Without
limiting the foregoing, as long as ATMnet is supplying services to Customer.
Customer represents and warrants the Customer shall not use the services in a
manner (i) which results in any transmission of market in violation of any
international, federal, state or legal law or regulation; (ii) which would in
any way violate or infringe upon any party, privacy right, right of publicity,
or any other right of any person or entity; or (iii) to display, transmit or
store material which is unlawful, harmful, abusive, hateful, obscene,
threatening, libelous or defamatory. Customer further warrants and represents
that its use and access of other networks through ATMnet will comply with all
applicable laws, regulations and conventions, including those related to
privacy, international communications and exportation of technical or personal
data.

DISCLAIMER; COMPLIANCE. Customer acknowledges that ATMnet does not and cannot
control the content, quality or accuracy of information available through its
system or over the Internet in general, and any use of such information is at
Customer's own risk. By using ATMnet's services, Customer agrees to comply with
the terms and conditions stated herein, or otherwise generally provided by
ATMnet to Customer from time to time.

ATMNET IS A REGISTERED SERVICE MARK o http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 o SAN DIEGO CA 92121-1798 o 619/643-1800
FACSIMILE 619/643-1801

<PAGE> 3

ATMNET SERVICES TERMS AND CONDITIONS
PAGE 2

Committee ("IAHC") and the registrar issuing the domain name(s). Customer
agrees to pay all fees charged by the issuing registrar relating to such domain
name(s). Customer acknowledges that ATMnet is not responsible for the actions
taken by IANA, IAHC or the issuing registrar and, therefore, ATMnet makes no
representations or warranties regarding: (i) the ability to obtain or to
continue to use any particular domain name, or (ii) the ability to resolve any
domain name into its associated Internet Protocol ("IP") address(es).

IP ADDRESSES. At Customer's request ATMnet will allocate IP addresses to
Customer from its Classless Inter Domain Routing ("CIDR") address blocks for
Customer's use solely in connection with the Services, and only for the Initial
Term of the Agreement and any renewal periods. Customer acknowledges and agrees
that the IP addresses are subject to the policies and procedures of the
Internet Assigned Numbers Authority ("IANA"), and the registrar authorizing the
use of the IP addresses by ATMnet. Customer agrees to pay all fees charged by
the issuing registrar relating to such IP addresses. Allocation of IP addresses
to Customer shall be made in a manner consistent with the policies of IANA, the
Internet Engineering Task Force ("IETF"), and the issuing registrar. Customer
acknowledges that ATMnet is not responsible for the actions taken by IANA,
IETF, the issuing registrar or other network operators and therefore, ATMnet
makes no representations or warranties regarding: (i) the ability to obtain or
to continue to use any particular IP addresses, or (ii) the routability of any
IP addresses. Customer's use of IP addresses allocated to Customer by ATMnet
shall cease within 90 days of the termination of this Agreement.

NO WARRANTY. ATMnet Services and ATMnet Equipment are provided on an "as is"
and "as available" basis without warranties of any kind, either express or
implied, including but not limited to warranties of title, noninfringement or
implied warranties of merchantability or fitness for a particular purpose. No
advice or information given by ATMnet or its affiliates shall create a
warranty. Neither ATMnet nor its affiliates warrants that the service will be
uninterrupted or error free or that any information, software or other material
accessible on the service is free of harmful components.

LIMITATION OF LIABILITY. Under no circumstances shall ATMnet or its affiliates
be liable for any direct, indirect, incidental, special, punitive or
consequential damages that result in any way from the use of or inability to
use ATMnet Services, or Customer's reliance on or use of information, services
or merchandise provided on or via ATMnet Services, or that result from
mistakes, omissions, interruptions, deletion of files, errors, defects delays
in operation, or transmission, or any failure of performance.

INDEMNITY. Customer agrees to defend, indemnify and hold ATMnet and its
affiliates harmless from any and all liabilities, costs and expenses, including
reasonable attorney's fees, settlement payments and any damages awarded related
to or arising from: (1) any breach of this Agreement by Customer or its
affiliates; (2) the use of ATMnet Services or the placement or transmission of
any message, information, software or other materials on any other network
connected to ATMnet; (3) any damages caused by Customer Equipment; (4)
negligent acts or omissions of Customer or its affiliates in connection with
the construction, installation, maintenance, presence, use or removal of
systems, channels, equipment or software not provided by ATMnet which are
connected or are to be connected to ATMnet Services: and (5) claims for
infringement arising from the use of equipment and software, apparatus and
systems not provided by ATMnet.

DISPUTES. This Agreement shall be governed by and construed in accordance with
the laws of the state of California without application of the principles of
conflict of laws. The parties consent to and submit to the exclusive
jurisdiction of the federal and state courts located in San Diego, California.

NOTICE. All notices to a party under this Agreement will be in writing and will
be sent by registered or certified mail, return receipt requested, or delivered
by hand, by overnight courier or by telecopier to such party's place of
business as noted on page 1 of this Agreement, or to such other address as may
be designated in writing by either party in accordance with this section.
Notices are effective upon receipt.

ENTIRE AGREEMENT. This Agreement constitutes the entire agreement and
understanding of the parties with respect to the subject matter hereof. This
Agreement supersedes all prior representations, agreements and understandings
whether oral, written or implied, and may only be modified in writing.

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 - 619/643-1800
FACSIMILE 619/643-1801
<PAGE> 4
ATMNET SERVICES AGREEMENT

This agreement for ATMNET Services (this Agreement) is entered into by and
between ATMNET, a California corporation (ATMNET) and Customer, and is bound by
the following provisions and by the Terms and Conditions attached hereto and
incorporated herein by this reference.

-------------------------------------------------------------------------------
Customer: Web Side Story Location:
-------------------------------------------------------------------------------
6450 Lusk Boulevard, Suite E206
------------------------------------- -----------------------
San Diego, CA 92121
------------------------------------- -----------------------

--------------------------------------------------------------------------------
Contact: Blaise Barrelet Phone: 619-546-0040 Contact: Phone:
--------------------------------------------------------------------------------
Fax: 619-546-0480 Email: Fax: Email
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Schedule of ATMNET Services to be provided Initial Fees Monthly Fees
--------------------------------------------------------------------------------
Cisco 4700 Router Chassis with AC power $7650
--------------------------------------------------------------------------------
IP Software $1530
--------------------------------------------------------------------------------
Ethernet 6-ports $5400
--------------------------------------------------------------------------------
ATM DS-3 1-port $11,250
--------------------------------------------------------------------------------
4700 SmartNet Maintenance $1250
--------------------------------------------------------------------------------
California Sales Tax on hardware (7.75%) $2,001.83
--------------------------------------------------------------------------------
Totals $29,081.83
----------------------------------------

--------------------------------------------------------------------------------
PLANNED SERVICE DATE: June 1, 1997 TERM: __ months TOTAL DUE IN ADVANCE: $0
--------------------------------------------------------------------------------
EFFECTIVE DATE OF AGREEMENT: May 22, 1997 INSTALLATION AND FIRST MONTH DUE
WITH ORDER
--------------------------------------------------------------------------------

--------------------------------------------------------------------------------
Special Instructions:

Terms: COD

--------------------------------------------------------------------------------

Customer ATMNET
-------- ------

by: /s/ BLAISE P. BARRELET Date 5/23 by: /s/ CLARK BURKE Date 5-22-97
--------------------------------- ----------------------------------
its: President/CEO its: Account Executive

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 - 619/643-1800
FACSIMILE 619/643-1801
<PAGE> 5
ATMNET SERVICES TERMS AND CONDITIONS
PAGE 1

INITIAL TERM. The Initial Term shall be for the months shown on the Agreement,
beginning on the Service Date.

CANCELLATION. The Agreement is cancelable by Customer at any time upon ten (10)
days notice to ATMnet and upon payment of all fees due for the remainder of the
Initial Term, or if the Agreement has been renewed, for the renewal period, in
accordance with the terms on the cover sheet of this Agreement.

PAYMENT. Initial Fees are payable in advance of order, Monthly Fees will be
billed monthly in advance beginning one month from the Service Date. Payment of
Monthly Fees are due upon receipt of invoice, and are delinquent if not
received within 15 days. Any Fees not received 30 days from date of invoice are
subject to a late charge of 1 1/2% per month. In the event ATMnet instigates
any legal action to collect any sums owed by customer, ATMnet shall be entitled
to an award of reasonable attorney fees and costs incurred by ATMnet in
connection with such legal action, if a judgment in ATMnet's favor is entered
in the legal action.

INTERRUPTION OF SERVICES AND CANCELLATION FOR NONPAYMENT. Service may be
interrupted if any fees are delinquent, or if Customer engages in any conduct
or activities which ATMnet believes constitute a material breach of any of the
material terms of this Agreement. An interruption of service does not relieve
Customer of its obligation to continue to pay monthly fees. This Agreement is
cancelable by ATMnet upon thirty (30) days written notice if Customer fails to
pay any amount payable under this Agreement on the date that such amount is due
and payable.

ASSIGNMENT. Customer may assign this Agreement in connection with a corporate
reorganization, acquisition, or merger. Subject to the foregoing, Customer
shall not, without prior written consent of ATMnet, which shall not be
unreasonably withheld, assign, transfer or in any other manner dispose of, any
of its rights, privileges, or obligations under this Agreement.

CUSTOMER EQUIPMENT AND FACILITIES. Customer shall at its own expense undertake
all necessary preparations to comply with ATMnet's installation instructions.
If Customer is not ready to accept ATMnet Services 30 days after the Planned
Service Date, ATMnet may begin billing Monthly Fees using the Planned Service
date as the Service Date. Customer is responsible for the use, compatibility
and maintenance of all Customer owned equipment.

ADDITIONAL EQUIPMENT. If ATMnet provides equipment (whether owned, leased, or
rented by ATMnet) to Customer in connection with the Services provided under
this Agreement ("ATMnet Equipment"), the terms and conditions of ADDENDUM 1
(ATMnet Equipment on Customer Premises") shall apply to such equipment. If
customer arranges for equipment (whether owned leased or rented by Customer) to
be placed on ATMnet premises ("Customer Equipment") in connection with the
services provided under this Agreement, the terms and conditions of ADDENDUM 2
(Customer Equipment on ATMnet Premises") shall apply to such equipment.

ACCEPTABLE USE. ATMnet Services shall only be used by Customer for lawful
purposes consistent with generally recognized business practices.

DOMAIN NAMES. At Customer's request ATMnet will assist customer in obtaining and
maintaining the domain name(s) used by Customer in connection with the Services.
Customer acknowledges and agrees that the domain name(s) are subject to the
policies and procedures of the Internet Assigned Numbers Authority ("IANA"), the
Internet Ad Hoc Committee ("IAHC") and the registrar issuing the domain name(s).
Customer agrees to pay all fees charged by the issuing registrar relating to
such domain name(s). Customer acknowledges that ATMnet is not responsible for
the actions taken by IANA, IAHC or the issuing registrar and, therefore, ATMnet
makes no representations or warranties regarding: (i) the ability to obtain or
to continue to use any particular domain name, or (ii) the ability to resolve
any domain name into its associated Internet Protocol ("IP") address(es).

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 -
619/643-1800 FACSIMILE 619/643-1801

<PAGE> 6

INTERNET SERVICES TERMS AND CONDITIONS
PAGE 2

charged by the issuing registrar relating to such IP addresses. Allocation of
IP addresses to Customer shall be made in a manner consistent with the policies
of IANA, the Internet Engineering Task Force ("IETF"), and the issuing
registrar. Customer acknowledges that ATMnet is not responsible for the actions
taken by IANA, IETF, the issuing registrar or other network operators and,
therefore, ATMnet makes no representations or warranties regarding: (i) the
ability to obtain or to continue to use any particular IP addresses, or (ii)
the routability of any IP addresses. Customer's use of IP addresses allocated to
Customer by ATMnet shall cease within 90 days of the termination of this
Agreement.

LIMITED WARRANTY. ATMnet represents and warrants that it has full power and
authority to enter into this Agreement, to carry out its obligations under this
Agreement and to grant the rights granted in this Agreement. ATMnet further
warrants that all services provided by ATMnet under this Agreement will be
provided in a workmanlike manner and in accordance with the standards of
workmanship in the industry. ATMnet further represents that, as of the
effective date of this Agreement, ATMnet is not aware of any specific claim
(whether or not embodied in an action, past or present) by any third party that
the ATMnet Services or the ATMnet Equipment infringe the intellectual property
rights of any third party. Subject to the foregoing, ATMnet Services and ATMnet
Equipment are provided on an "as is" and "as available" basis without
warranties of any kind, either express or implied, including but not limited to
warranties of title, noninfringement or implied warranties or merchantability
or fitness for a particular purpose. No advice or information given by ATMnet
or its affiliates shall create a warranty. Neither ATMnet nor its affiliates
warrants that the service will be uninterrupted or error free or that any
information, software or other material accessible on the service is free of
harmful components.

LIMITATION OF LIABILITY. Under no circumstances shall either party or its
affiliates be liable for any indirect, incidental, special, punitive or
consequential damages that result in any way from the use of or inability to use
ATMnet Services, or Customer's reliance on or use of information, services or
merchandise provided on or via ATMnet Services, or that result from mistakes,
omissions, interruptions, deletion of files, errors, defects, delays in
operation, or transmission, or any failure of performance.

INDEMNITY. Customer agrees to defend, indemnify and hold ATMnet and its
affiliates harmless form any and all liabilities, costs and expenses, including
reasonable attorney's fees, settlement payments and any damages awarded related
to or arising from: (1) the placement or transmission of any message,
information, software or other materials on any other network connected to
ATMnet; (2) any damages caused by Customer Equipment, (3) negligent acts or
omissions of Customer or its affiliates in connection with the construction,
installation, maintenance, presence, use or removal of systems, channels,
equipment or software not provided by ATMnet which are connected or are to be
connected to ATMnet Services; and (4) claims for infringement arising from the
use of equipment and software, apparatus and systems not provided by ATMnet. In
no event will Customer be liable to ATMnet for the content of information put
on the ATMnet system by Customer's customers. Customer will provide in its
contracts with its customers that those customers are solely liable for any
content such customer puts on the ATMnet system.

DISPUTES. This Agreement and its addendum shall be governed by and construed
in accordance with the laws of the state of California without application of
the principles of conflict of laws. The parties consent to and submit to the
exclusive jurisdiction of the federal and state courts located in San Diego,
California.

NOTICES. All notices to a party under this Agreement will be in writing and
will be sent by registered or certified mail, return receipt requested, or
delivered by hand, by overnight courier or by telecopier to such party's place
of business as noted on page 1 of this Agreement, or to such other address as
may be designated in writing by either party in accordance with this section.
Notices are effective upon receipt.

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 93131-1798 -
619/643-1800 FACSIMILE 619/643-1801
<PAGE> 7
ADDENDUM 2

Customer Equipment on ATMnet Premises

1. Delivery and Installation. Customer shall deliver to ATMnet the Customer
Equipment on or before the delivery date agreed to by ATMnet and Customer.
One week prior to the delivery date, Customer shall provide ATMnet with a
description of the configuration of the equipment and its connection to
ATMnet equipment.

2. Use. Customer shall use Customer Equipment solely and exclusively in
accordance with this Agreement.

3. Installation. If any installation is necessary, customer shall install
Customer Equipment at ATMnet's facility. Customer shall be responsible for
insuring the maintenance of the Customer Equipment in good working order
and condition. This maintenance shall include, but not be limited to,
calibrating test equipment and having service and preventive maintenance
performed as appropriate.

4. Access and Supervision. All access to Customer Equipment by Customer must
be supervised by ATMnet. Emergency access will be provided as soon as
possible on a best effort basis. Non-emergency access requires 24 hour
advance notice. Customer shall not, under any circumstances, touch any
equipment in ATMnet's facility other than the Customer Equipment, without
the prior approval of ATMnet.

5. Adherence to Standards. The quality of all work performed on ATMnet
premises must be to ATMnet's reasonable satisfaction. If such work is not
performed to ATMnet's reasonable satisfaction, ATMnet will give Customer
specific, written notice of the work that needs correction. If Customer
does not correct such work to ATMnet's reasonable satisfaction within
thirty (30) days of such notice, ATMnet may, if necessary, make
corrections to the work performed at Customer's expense.

6. Interconnection. An Interconnection is any connection between the Customer
Equipment and any other equipment within the ATMnet facility, and includes
connections to equipment operated by ATMnet and/or third parties with
circuit termination facilities within ATMnet facilities. All
Interconnections must be approved and supervised by ATMnet, and
Interconnections with third parties must be ordered by ATMnet.

7. Return. ATMnet shall return to Customer all Customer equipment, upon
expiration or earlier termination of the Agreement.

<PAGE> 8

ATMNET SERVICES AGREEMENT NO. 002-________

This agreement for ATMnet Services (this Agreement) is entered into by and
between Verio-San Diego, a Colorado corporation (ATMnet) and Customer, and is
bound by the following provisions hereto and incorporated herein by this
reference.

<TABLE>
<CAPTION>
Customer: Web Side Story Location:
---------------------------------------------------------------------------------------------------------------
<S> <C> <C>
6450 Lusk Boulevard, Suite E206
San Diego, CA 92121

---------------------------------------------------------------------------------------------------------------
Contact: Blaise Barrelet Phone: 619-546-0040 Contact: Phone:
---------------------------------------------------------------------------------------------------------------
Fax: 619-546-0480 Email: Fax: Email:
---------------------------------------------------------------------------------------------------------------
</TABLE>

<TABLE>
<CAPTION>
---------------------------------------------------------------------------------------------------------------
Schedule of ATMnet Services to be provided Initial Fees Monthly Fees
---------------------------------------------------------------------------------------------------------------
<S> <C> <C>
$5,085.05
Engineering Services @ $175 per hour; 8 hour minimum $ 1,400
---------------------------------------------------------------------------------------------------------------
Cisco 4700 64MB Main Field Memory Upgrade $ 3,420
---------------------------------------------------------------------------------------------------------------
California Sales Tax on hardware (7.75%) $ 265.05
---------------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------
Totals $5,085.05
---------------------------------------------------------------------------------------------------------------

---------------------------------------------------------------------------------------------------------------
PLANNED SERVICE DATE: December 18, 1997 TERM: ____ month Total Due In Advance: 0
---------------------------------------------------------------------------------------------------------------
EFFECTIVE DATE OF AGREEMENT: December 16, 1997 Installation and first month with order
---------------------------------------------------------------------------------------------------------------
</TABLE>

--------------------------------------------------------------------------------

SPECIAL INSTRUCTIONS:

Engineering services are to include: ASN Registration, RADB Registration, BGP
Configuration on Cisco 4700 and Cisco 7200 and LAN Reconfiguration.

$3,685.05 is due upon equipment delivery.

--------------------------------------------------------------------------------

<TABLE>
<S> <C>
Customer ATMNET

by: /s/ AGNES BARRELET Date by: /s/ CLARKE BURKE Date 12-16-97
---------------------------------------------- ----------------------------------------------
its: CFO its: District Sales Manager
</TABLE>

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO CA 92121-1798 - 619/643-1800
FACSIMILE 619/643-1801

<PAGE> 9

ATMNET SERVICES TERMS AND CONDITIONS
PAGE 1

INITIAL TERM. The Initial Term shall be for the months shown on the Agreement,
beginning on the Service Date.

CANCELLATION. The Agreement is cancelable by Customer payment of all fees due
for the remainder of the Initial Term, or if the Agreement has been renewed,
for the renewal period.

ATMNET IS A REGISTERED SERVICE MARK o http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 o SAN DIEGO CA 92121-1798 o 619/643-1800
FACSIMILE 619/643-1801

<PAGE> 10

ATMNET SERVICES TERMS AND CONDITIONS
PAGE 2

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 - 619/643-1800
FACSIMILE 619/643-1801
<PAGE> 11
ATMNET SERVICES AGREEMENT NO. 002-

<TABLE>
--------------------------------------------------------------------------------------
<S> <C> <C>
Customer: Web Side Story Location:
6450 Lusk Boulevard, Suite E206
San Diego, CA 92121
--------------------------------------------------------------------------------------
Contact: Blaise Barrelet Phone: 619-546-0040 Contact: Phone:
--------------------------------------------------------------------------------------
Fax: 619-546-0480 Email: Fax: Email
--------------------------------------------------------------------------------------

--------------------------------------------------------------------------------------
SCHEDULE OF ATMNET SERVICES TO BE PROVIDED INITIAL FEES MONTHLY
FEES
--------------------------------------------------------------------------------------
Dedicated ATMnet Access at 10Mbps Data Rate via remote DS-3 *** ***
local loop
DS-3 Local Loop Circuit $0 ***
TOTALS *** ***
--------------------------------------

--------------------------------------------------------------------------------------
PLANNED SERVICE DATE: May 23, 1997 TERM: 36 months TOTAL DUE IN ADVANCE: $0
--------------------------------------------------------------------------------------
EFFECTIVE DATE OF AGREEMENT: May 1, 1997 INSTALLATION AND FIRST MONTH DUE WITH ORDER
--------------------------------------------------------------------------------------
</TABLE>

SPECIAL INSTRUCTIONS:

1. This agreement will supercede the previous agreement between Web Side Story
and ATMnet dated March 10, 1997 when service begins under the remote DS-3
circuit. Until that time, Web Side Story will continue payment and service
under the existing agreement for 10Mbps Dedicated ATMnet Access.

2. The installation fee will be payable over the initial five months of
service according to the schedule below:

<TABLE>
<CAPTION>
Dedicated
Term Installation ATMnet Access Local Loop Total
---------------------------------------------------------------------------
<S> <C> <C> <C> <C>
Months 1 to 5 $1000.00 *** *** ***
Months 5 to 36 *** *** ***
</TABLE>

3. Web Side Story may integrate to higher levels of bandwidth over the DS-3
local loop according to the schedule below:

<TABLE>
<CAPTION>
Monthly Dedicated ATMnet Access Charge
---------------------------------------
<S> <C>
25Mbps ***
45Mbps ***
</TABLE>

4. If Web Side Story migrates to bandwidth levels between 45Mbps and 155Mbps
an additional *** ATMnet installation charge will be applied and upgrades
to Web Side Story's equipment and the local loop circuit will be required
at additional expense. The charge for 155Mbps connectivity would be *** not
including the local loop portion. Intermediate levels of bandwidth between
45Mbps and 155Mbps may be priced on an individual basis.

5. If Web Side Story terminates this agreement between month 12 and 36, Web
Side Story must pay ATMnet the difference between the 36 month discounted
price and the standard price ($1000 in installation cost and $375 for each
month the service was utilized).

6. It is assumed that Web Side Story will provide all server-based services
(email, FTP, Web, DNS etc.). ATMnet may provide primary or secondary DNS as
a part of this agreement.

7. It is the intent of this agreement to maintain pricing for bandwidth in
accordance with current ATMnet and industry standards. A review of pricing
for Dedicated ATMnet Access may be initiated by either party every six
months. The standards of evidence for rational pricing will be three ATMnet
contracts for the same or similar levels of Dedicated ATMnet Access within
six months of the review date.

Customer ATMNET

by: /s/ BLAISE P. BARRELET Date by: /s/ CLARK BURKE Date 5-1-97
------------------------------------ ------------------------------------
its: President & CEO its: Account Executive

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 - 619/643-1800
FACSIMILE 619/643-1801

*** Confidential Portions have been omitted and filed separately with the
Securities and Exchange Commission.
<PAGE> 12
ATMNET SERVICES TERMS AND CONDITIONS
PAGE 1

INITIAL TERM. The Initial Term shall be for the months shown on the Agreement,
beginning on the Service Date.

INTERRUPTION OF SERVICES AND CANCELLATION FOR NONPAYMENT. Service may be
interrupted if any fees are delinquent, or if Customer engages in any conduct
or activities which ATMnet believes constitute a material breach of any of the
material terms of this Agreement. An interruption of service does not relieve
Customer of its obligation to continue to pay monthly fees. This Agreement is
cancelable by ATMnet upon thirty (30) days written notice if Customer fails to
pay any amount payable under this Agreement on the date that such amount is due
and payable.

CUSTOMER EQUIPMENT AND FACILITIES. Customer shall at its own expense undertake
all necessary preparations to comply with ATMnet's installation instructions.
If Customer is not ready to accept ATMnet Services 30 days after the Planned
Service Date, ATMnet may begin billing Monthly Fees using the Planned Service
date as the Service Date. Customer is responsible for the use, compatibility
and maintenance of all Customer owned equipment.

ADDITIONAL EQUIPMENT. If ATMnet provides equipment (whether owned, leased, or
rented by ATMnet) to Customer in connection with the Services provided under
this Agreement ("ATMnet Equipment"), the terms and conditions of ADDENDUM 1
(ATMnet Equipment on Customer Premises") shall apply to such equipment. If
customer arranges for equipment (whether owned leased or rented by Customer) to
be placed on ATMnet premises ("Customer Equipment") in connection with the
services provided under this Agreement, the terms and conditions of ADDENDUM 2
(Customer Equipment on ATMnet Premises") shall apply to such equipment.

ACCEPTABLE USE. ATMnet Services shall only be used by Customer for lawful
purposes consistent with generally recognized business practices.

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 -
619/643-1800 FACSIMILE 619/643-1801

<PAGE> 13

INTERNET SERVICES TERMS AND CONDITIONS
PAGE 2

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 93131-1798 -
619/643-1800 FACSIMILE 619/643-1801
<PAGE> 14
ATMNET SERVICES TERMS AND CONDITIONS
PAGE 1

INITIAL TERM. The Initial Term shall be for the months shown on the Agreement,
beginning on the Service Date.

INTERRUPTION OF SERVICES AND CANCELLATION FOR NONPAYMENT. Service may be
interrupted if any fees are delinquent, or if Customer engages in any conduct
or activities which ATMnet believes constitute a material breach of any of the
material terms of this Agreement. An interruption of service does not relieve
Customer of its obligation to continue to pay monthly fees. This Agreement is
cancelable by ATMnet upon thirty (30) days written notice if Customer fails to
pay any amount payable under this Agreement on the date that such amount is due
and payable.

CUSTOMER EQUIPMENT AND FACILITIES. Customer shall at its own expense undertake
all necessary preparations to comply with ATMnet's installation instructions.
If Customer is not ready to accept ATMnet Services 30 days after the Planned
Service Date, ATMnet may begin billing Monthly Fees using the Planned Service
date as the Service Date. Customer is responsible for the use, compatibility
and maintenance of all Customer owned equipment.

ADDITIONAL EQUIPMENT. If ATMnet provides equipment (whether owned, leased, or
rented by ATMnet) to Customer in connection with the Services provided under
this Agreement ("ATMnet Equipment"), the terms and conditions of ADDENDUM 1
(ATMnet Equipment on Customer Premises") shall apply to such equipment. If
customer arranges for equipment (whether owned leased or rented by Customer) to
be placed on ATMnet premises ("Customer Equipment") in connection with the
services provided under this Agreement, the terms and conditions of ADDENDUM 2
(Customer Equipment on ATMnet Premises") shall apply to such equipment.

ACCEPTABLE USE. ATMnet Services shall only be used by Customer for lawful
purposes consistent with generally recognized business practices.

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 92121-1798 -
619/643-1800 FACSIMILE 619/643-1801

<PAGE> 15

INTERNET SERVICES TERMS AND CONDITIONS
PAGE 2

ATMNET IS A REGISTERED SERVICE MARK - http://www.ATMnet.net
5440 MOREHOUSE DRIVE, SUITE 3700 - SAN DIEGO, CA 93131-1798 -
619/643-1800 FACSIMILE 619/643-1801
<PAGE> 16
ADDENDUM 2

Customer Equipment on ATMnet Premises

2. Use. Customer shall use Customer Equipment solely and exclusively in
accordance with this Agreement.

7. Return. ATMnet shall return to Customer all Customer equipment, upon
expiration or earlier termination of the Agreement.