Promotional Agreement - Marriott Rewards LLC and SkyMall Ventures Inc.
1. REPRESENTATIONS AND WARRANTIES
|
3 |
2. LIMITED LICENSE OF INTELLECTUAL PROPERTY
|
4
|
3. ACCESS TO MARRIOTT REWARDS DATA
|
4 |
A. Confidentiality
|
4 |
B. Security
|
4 |
C. Personal Information
|
5 |
D. Encryption of Mobile Devices
|
5 |
E. Usage Data
|
5 |
F. Delivery of Data
|
5 |
G. Virus
|
5 |
H. Privacy Statement
|
6 |
I. "As Is"
|
6 |
J. Disclosure of Relationship
|
6 |
4. TERM AND TERMINATION
|
7 |
5. PROTOCOL UPON TERMINATION
|
7 |
A. Names and Logos
|
7 |
B. Marketing Materials
|
7 |
C. Non-Disparagement
|
7 |
D. Transition
|
7 |
6. LIABILITY,INDEMNIFICATION
|
8 |
A. SkyMall's Indemnification of Marriott Rewards
|
8 |
B. Marriott Rewards' Indemnification of SkyMall
|
8 |
C. Limitation of Liability
|
8 |
7. RELATIONSHIP OF THE PARTIES
|
8 |
8. ASSIGNMENT
|
9 |
9. NOTICES
|
9 |
10. COOPERATION/SALES TAX
|
9 |
11. REVIEW
|
9 |
12. PROGRAM ADMINISTRATION
|
9 |
13. RESOLVING CUSTOMER QUESTIONS
|
10 |
14. CAPTIONS
|
10 |
15. GOVERNING LAW
|
10 |
16. THIRD PARTY RIGHTS
|
10 |
17. WAIVER
|
10 |
18. FORCE MAJEURE
|
10 |
19. ENTIRE AGREEMENT
|
10 |
20. COUNTERPARTS; AUTHORIZATION OF EXECUTION
|
11 |
EXHIBIT A THE PARTIES’ OBLIGATIONS | 12 |
A.
|
Confidentiality. "Confidential Information" shall mean any non-public information of the other Party that is designated as confidential, or that the receiving Party knew or reasonably should have known was confidential because it derives independent value from not being generally known to the public. Without limiting the generality of the foregoing, the terms and conditions of this Agreement and the arrangements evidenced hereby shall be considered Marriott Rewards and SkyMall Confidential Information, and any non-public information about the Marriott Rewards Program, including Marriott Rewards Data ("Marriott Rewards Materials") shall be considered Marriott Rewards Confidential Information. Confidential Information shall not include any information which: (a) a Party can demonstrate was rightfully in its possession prior to the date of disclosure to it by the other Party; (b) at the time of disclosure or later, is published or becomes part of the public domain through no act or failure to act on the part of a Party; (c) a Party has developed independently without reference to any Confidential Information of the other Party; or (d) a Party can demonstrate came into its possession from a third-party who had a bona fide right to make such information available. The Party receiving Confidential Information will not at any time disclose to any person or use for its own benefit or the benefit of anyone, Confidential Information of the other Party without the prior written consent of said Party. Each Party shall limit disclosure of Confidential Information to its employees or agents who have a need to know related to the Parties' business relationship (such persons hereinafter collectively "Employees"). Upon termination of this Agreement, the recipient of Confidential Information shall promptly deliver to the other Party or destroy any and all such information in its possession or under its control, and any copies made thereof which the recipient of said information may have made, except as the Parties by prior express written permission have agreed to retain. Neither Party shall be liable for disclosure of Confidential Information if made in response to a valid order of a court or authorized agency of government; provided that, if available, five days' notice first be given to the other Party so a protective order, if appropriate, may be sought by such Party.
|
B.
|
Security. SkyMall shall implement reasonable, current security measures to prevent unauthorized access to Marriott Confidential Information and other Marriott Rewards materials under SkyMall's control. Such measures shall in no event be less stringent than those used to safeguard SkyMall's own property and than those used by other companies providing services similar to the services and merchandise sales program provided by SkyMall. Such measures shall include, where appropriate, use of updated firewalls, virus screening software, logon identification and passwords, encryption, intrusion detection systems, logging of incidents, periodic reporting, and prompt application of current security patches, virus definitions and other updates. SkyMall shall take steps to ensure that employees involved in delivering services under this agreement shall not attempt to bypass any security measure that Marriott Rewards has implemented and that when any such employee is leaving the employ of SkyMall or assigned to another position at SkyMall, SkyMall shall take steps to change passwords and other appropriate steps to deny such employee continued access to Marriott Confidential Information. SkyMall shall promptly notify Marriott Rewards if, during the Term of this agreement, it modifies its security procedures, policies or controls regarding the SkyMall's system used in providing the Services if the change results in a reduction of security. In no event shall SkyMall modify its security procedures, procedures, policies or controls in any way that could adversely affect Marriott Rewards or its Rewards Members regarding the SkyMall System used in providing the Services ("SkyMall Security Procedures") without the prior written agreement to such modifications by Marriott Rewards and shall provide promptly to Marriott Rewards notice of any material change in SkyMall Security Procedures. Marriott Rewards reserves the right to immediately terminate the Agreement, in its sole discretion and without limitation or termination liability, if Marriott Rewards reasonably determines that SkyMall fails to meet its obligations under this Section.
|
C.
|
Personal Information. "Personal Information" means all personally identifiable information (e.g., name, address, credit card number, email address, static IP address) that is generated, collected or obtained as part of this Agreement, including Marriott Rewards Data, and transactional and other data pertaining to individuals using the Services. SkyMall will comply with all applicable privacy and other laws and regulations relating to protection, collection, use, and distribution of Personal Information. SkyMall will also comply with the provisions of Marriott Rewards privacy statement or policies relating to Personal Information. Personal Information provided by Marriott Rewards is the exclusive property of Marriott Rewards and will be deemed "Marriott Materials" and Marriott's and Marriott's Confidential Information under the applicable provisions of this Agreement. SkyMall will not, without the prior written consent of an authorized representative of Marriot Rewards obtained in each instance, use Personal Information for any purpose other than to provide the Services under this Agreement. In no event may SkyMall (i) use Personal Information to market its services or those of a third party, or (ii) sell or transfer Personal Information to third parties, or otherwise provide third parties with access thereto, except as required to meet its obligations under this Agreement and then only after taking reasonable steps to afford such information adequate protection from such third-party access. Without limiting its other obligations under this Agreement, SkyMall agrees that all such Personal Information will be secured from unauthorized access, use, disclosure and loss using commercially acceptable security practices and technologies. If there is a suspected or actual breach of security involving Personal Information SkyMall will notify Marriott Rewards within twelve (12) hours of becoming aware of such occurrence and coordinate with Marriott to provide any required notice to law enforcement authorities, regulatory agencies or Marriott Rewards Members. SkyMall shall provide Marriott Rewards with access to Personal Information at any time as Marriott may request. Upon termination of this agreement all Personal Information in the possession of the SkyMall will be provided to Marriott Rewards in a manner reasonably requested by Marriott Rewards and all copies will be permanently removed from all SkyMall systems, records and backups and SkyMall shall cease all subsequent use of such information.
|
D.
|
Encryption of Mobile Devices. SkyMall shall prohibit the removal of portable computing and storage devices such as laptops, Blackberries, diskettes, cell phones, USB flash drives, CDs, and portable disk drives (collectively referred to as "Mobile Devices") that contain Personal Information from SkyMall's secure offices by SkyMall employees unless this Personal Information is encrypted using a strong cryptographic protocol that is consistent with industry standards. In addition, files containing Personal Information are not to be remotely downloaded on Mobile Devices or on publicly accessible systems such as Internet kiosks.
|
E.
|
Usage Data. The parties recognize that it is possible for data to be collected from users of the Services that is not Personal Information (e.g., "hits," "clickstream data," and the like). Any such data entered by or collected from users of the Services, to the extent relating specifically to Marriott Rewards transactions ("Usage Data"), is Marriott Rewards exclusive property and shall be deemed Marriott Rewards Confidential Information. SkyMall may use Usage Data solely for the purpose of providing the Services to Marriott Rewards. Aggregate, statistical information derived from Usage Data and which is not identifiable to any individual or to Marriott Rewards, may be used by SkyMall solely for purposes of improving its service delivery to its customers.
|
F.
|
Delivery of Data. Personal Information, Usage Data and any other data or information collected through the use of the Services (collectively, "Data") shall be stored on a backup disk or other medium acceptable to Marriott Rewards and delivered to Marriott in the format and/or on the medium and on the frequency designated by Marriott Rewards, within forty-eight (48) business hours of Marriott Rewards request or immediately upon termination of the Services for any reason. All such Data shall be considered the Confidential Information of Marriott Rewards and shall be protected in accordance with the confidentiality obligations of the parties set forth in this Agreement.
|
G.
|
Virus. SkyMall warrants that it will not knowingly introduce into Marriott Rewards systems, data, or other property, and will use reasonable efforts to prevent the Services from introducing into Marriott Rewards systems, data, or other property any virus, time bomb, worm, Trojan horse, disabling device, automatic restraint, or similar program or device designed to impede or harm Marriott Rewards use of its systems or data.
|
H.
|
Privacy Statement. SkyMall's website that is used for redemptions by Marriott Rewards members will contain a privacy statement or policy on the site ("Privacy Statement"). The Privacy Statement will, at a minimum, notify users of the Personal Information collected, how it will be used, and how it will be secured. Any use of cookies, pixel tags, web bugs, or other forms of electronic tracking codes or instrumentalities, shall be described in the Privacy Statement. SkyMall will comply with the descriptions and provisions of the Privacy Statement. In addition, the transmission of Personal Information between the Marriott Rewards member and the SkyMall's web server will be protected using commercially acceptable encryption such as SSL. The only types of communication permitted between SkyMall and Marriott Rewards members will be for purposes of providing customer service relating to transactions conducted by Marriott Rewards members on the website or questions initiated by Marriott Rewards members regarding the Services.
|
I.
|
"As Is." The Data Access and Marriott Rewards Data provided hereunder are provided on an "as is" basis, without any support or maintenance obligations by Marriott Rewards or Licensor. MARRIOTT REWARDS MAKES NO WARRANTY OR REPRESENTATION, EITHER EXPRESS OR IMPLIED, WITH RESPECT THERETO, INCLUDING THEIR QUALITY, PERFORMANCE, OWNERSHIP, MERCHANTABILITY, OR FITNESS FOR A PARTICULAR PURPOSE. IN NO EVENT WILL MARRIOTT REWARDS BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE THE DATA ACCESS OR MARRIOTT REWARDS DATA. The foregoing "As Is" limitation shall not apply to any Merchandise or limit any of the indemnifications of SkyMall contained in Section 6.A.
|
J.
|
Disclosure of Relationship. SkyMall shall not publicize or disclose this arrangement with Marriott in marketing or advertising material or in pitches or materials to other customers or potential customers of SkyMall without the express prior written consent of Marriott Rewards.
|
A.
|
Names and Logos. Each party agrees that upon such expiration or termination of this Agreement for any reason, it will immediately cease all use of the other Party's Intellectual Property, except as the Parties may mutually agree in writing. Each Party further agrees that upon expiration or termination of this Agreement for any reason, it will not claim (i) any right, title, or interest in or to the other party's Intellectual Property or (ii) any affiliation with or representation of the other party.
|
B.
|
Marketing Materials. SkyMall shall promptly provide to Marriott Rewards or, with Marriott Rewards' prior written consent, destroy, all materials bearing or containing Marriott Rewards' Intellectual Property that have been in possession of SkyMall.
|
C.
|
Non-Disparagement. At no time after termination shall either party publicly disparage the other or direct any marketing or advertising campaign that shall impugn or denigrate the other with respect to the subject matter of this Agreement, provided that such agreement not to disparage shall not restrict either Marriott Rewards or SkyMall from exercising its right hereunder or any other rights or remedies that such party may have.
|
D.
|
Transition. Upon termination, both parties shall do all things reasonable to assure a smooth transition of the merchandise program with a minimum of disruption to the Marriott Rewards Program.
|
6.
|
LIABILITY, INDEMNIFICATION.
|
A.
|
SkyMall's Indemnification of Marriott Rewards. Without limitation of any other provision of this Agreement, SkyMall will indemnify, defend and hold harmless Marriott Rewards, and its employees, attorneys, agents, successors and assigns from any and all loss, cost, damage, or expense including reasonable attorneys' fees and costs of suit, arising from any claim, action, government procedure, or lawsuit arising out of (i) SkyMall's performance or non-performance under the terms of this Agreement; or (ii) Merchandise ordered by Rewards Members and purchased by Marriott Rewards for Rewards Members; or (iii) SkyMall's unauthorized use of trademarks, trade names, service marks, slogans, or copyrights to the extent such claim, action or suit does not result directly from Marriott Rewards' negligence or willful misconduct or breach of any provision of this Agreement.
|
B.
|
Marriott Rewards' Indemnification of SkyMall. Without limitation of any other provision of this Agreement, Marriott Rewards will indemnify, defend and hold harmless SkyMall and its employees, attorneys, agents, successors and assigns from any and all loss, cost, damage, or expense including reasonable attorneys' fees and costs of lawsuit, arising from any claim, action, government procedure, or suit directly arising out of (i) Marriott Rewards' performance or non-performance under the terms of this Agreement; (ii) Marriott Rewards' unauthorized use of trademarks, trade names, services marks, slogans, or copyrights provided that (a) such action, claim, or suit is promptly turned over to Marriott Rewards or its counsel for defense (with SkyMall's reasonable cooperation); and (b) such claim, action or suit does not result directly from SkyMall's gross negligence or willful misconduct or breach of any provision of this Agreement.
|
C.
|
Limitation of Liability. No party will be obligated to another party for indirect, special, consequential, punitive, exemplary or incidental damages, provided that this sentence shall not limit (i) SkyMall's breach of Section 3, (ii) either party's indemnification obligations under this Section 6 or (iii) SkyMall's fraud, gross negligence or willful misconduct in its performance of this Agreement.
|
MARRIOTT REWARDS, LLC
("Marriott Rewards")
|
SKYMALL VENTURES, INC.
(“SkyMall”)
|
By: /s/ Amy McPherson
Name: Amy McPherson
Title: Executive Vice President/Sales and Marketing
|
By: /s/ Marie Foster
Name: Marie Foster
Title: General Manager, SkyMall Ventures, Inc.
|
A.
|
Collateral Materials; Expedited Shipping Charges. At the discretion of Marriott Rewards, Marriott Rewards will mail collateral materials, including a newsletter, a direct mail piece and an e-mail correspondence to its Rewards Members that will highlight the availability of redemption of Reward Points through selected items through SkyMall. Rewards Members shall be solely responsible for expedited shipping charges other than standard shipping.
|
B.
|
Procedures for Discontinued/Unavailable Merchandise. Rewards Members may redeem points on Merchandise, selected at SkyMall's discretion, but subject to Marriott Rewards' approval. SkyMall has confirmed these items are in stock and so far as SkyMall knows are not planned to be discontinued. If an item is discontinued, SkyMall agrees to provide a Merchandise of equal or greater value as a substitute to the Rewards Member's satisfaction. Both parties may add any Merchandise only upon the approval by both parties. If the Merchandise ordered by a Rewards Member is not available, SkyMall will notify Marriott Rewards of the delay (via conference call or written report to Marriott Rewards submitted not less than weekly), advise Marriott Rewards of the anticipated shipping date and notify the Rewards Member and offer one of three options. The first option is that the Rewards Member can await receipt of the Merchandise per the new shipping date. If this option is chosen, SkyMall will send Marriott Rewards a copy of the backorder notice, which it sent to the Rewards Member. The second option is that the Rewards Member may elect to receive a substitute Merchandise of equal or greater value selected by SkyMall (if available and approved by Marriott Rewards), at no additional cost to the Rewards Member or Marriott Rewards. The third option is that the Rewards Member may cancel the order.
|
C.
|
Pricing and Invoicing. Marriott Rewards agrees to purchase from SkyMall all Merchandise selected by Rewards Members for redemption ("Purchased Merchandise") at the cost presented by SkyMall and accepted by Marriott Rewards, which [**] and [**] incurred in establishing and producing the Rewards Program (such as [**],[**] and [**]) as reflected in the Agreement. SkyMall shall invoice and Marriott Rewards shall pay sales/use taxes on Rewards Merchandise consistent with the provisions of Section 10. SkyMall will invoice Marriott Rewards on a weekly basis after the Purchased Merchandise is shipped to the Rewards Member. Marriott Rewards will remit payment to SkyMall on a [**]. Invoicing shall be directed to:
|
D.
|
Acceptance of Orders; Deduction of Rewards Points. SkyMall will accept orders for the Purchased Merchandise through its call center, via phone or Internet. Order confirmation numbers will be given to the Rewards Member via the phone or via an email. SkyMall's employees will have access to the Marriott Rewards system in order to issue SkyMall purchases / awards. The Marriott Rewards points will automatically be deducted from the Rewards Members account balance after the SkyMall purchase / award has been issued by the SkyMall customer service agent. SkyMall will not have the ability to process Rewards Member address changes. SkyMall will only ship a Purchased Merchandise to the Rewards Member address as listed in the Marriott Rewards database.
|
E.
|
Processing of Orders, Replacements and Returns. SkyMall will process orders through its standard order conveyance process. SkyMall will require a signature in those instances in which a signature is required pursuant to its standard delivery procedures. Televisions greater than 27 inches will be delivered with "white glove" service from the delivery service. As used in the foregoing, "white glove" shall be defined as delivery, including removal from carton, installation and removal of packing materials from delivery location. If a Purchased Merchandise is damaged upon delivery, SkyMall will provide a replacement to the Rewards Member at no additional cost. SkyMall will not accept returns unless instructed to do so by Marriott Rewards. In such event, SkyMall shall process returns in a similar manner. Returns shall be credited to the Rewards Member account and SkyMall shall credit Marriott Rewards for such returns in its weekly report as provided in Section F below.
|
F.
|
Weekly Report. On a weekly basis, SkyMall will prepare a report of the Purchased Merchandise and submit that report to Marriott Rewards. The report will include Merchandise name, Merchandise description, invoice number, Merchandise cost, and Rewards Member account number. The weekly report will also detail any returns.
|
G.
|
Quarterly Report. On no less than a quarterly basis, SkyMall will prepare a reconciliation report that details all sales pursuant to the Agreement, all returns, Rewards Points redeemed and monies owed to SkyMall. Marriott Rewards agrees to remit any remaining funds due and owing to SkyMall within seven (7) days of receipt of the quarterly report.
|
H.
|
Instructions for Returns; Disputes. The parties agree that each will instruct Rewards Members to return Merchandise directly to the particular SkyMall vendor that distributed the Merchandise. Should a Rewards Member have a dispute with a vendor, SkyMall will in good faith attempt to resolve the dispute in an amicable manner with a reasonable solution for the Rewards Member.
|
I.
|
Customer Service Issues. SkyMall is responsible for all customer service issues and both parties shall agree in writing on compensation to the Rewards Members. Should Marriott Rewards Points be issued, SkyMall [**], unless negotiated and agreed upon otherwise by both parties in writing, [**] set forth in Section L of this Exhibit A. Marriott Rewards and SkyMall shall respond within [**] of any customer service call that cannot be immediately resolved by SkyMall's customer service representative. During the term of the Agreement, SkyMall shall (i) answer customer calls and maintain website availability pursuant to standards established by the parties from time to time, (ii) maintain a ratio of customer orders where an accommodation was made to the customer by SkyMall due to a failure by SkyMall or one of its suppliers to the total number of orders taken during the [**] period when such accommodations were granted of not more than [**], (iii) not engage in any activity that, in the reasonable judgment of Marriott Rewards, causes material harm or damage to Marriott Rewards, any affiliate of Marriott Rewards and/or the Rewards Program.
|
J.
|
Limitations on SkyMall's Use of Names and Accessing of Points. SkyMall agrees to use the Rewards Members' names only for the Rewards Program. SkyMall agrees to use the access to Rewards Members' points only for the purposes of verifying point levels and deducting the amount of points redeemed by a particular Rewards Member. SkyMall does not have access to restore points for returned products, which shall be the responsibility of Marriott Rewards.
|
K.
|
[**] SkyMall will develop a proposal annually for special redemption promotions throughout the year (e.g., [**]), including, but not limited to, [**] on a periodic basis. Upon acceptance, each party will pursue the promotional program outlined in the approved promotional campaign. At the discretion of Marriott Rewards with respect to timing and so long as such channel, if it is to be provided by Marriott, is available to Marriott, the promotional campaign shall, each year, include:
|
1.
|
a minimum of [**] inserts in the Marriott Rewards Statement Mailing (at [**]);
|
2.
|
a minimum of [**] editorial articles in the Marriott Rewards Newsletter at [**];
|
3.
|
a statement message on the Marriott Rewards member statement [**] and at [**];
|
4.
|
a minimum of [**] Elite Exclusive Offers;
|
5.
|
a minimum of one exclusive e-mail campaign promoting the merchandise redemption option to Reward Members selected by Marriott Rewards, who have agreed to receive e-mail marketing [**], provided that the size and scope of such email campaigns shall be determined at the sole discretion of Marriott Rewards;
|
6.
|
inclusion in Member Offers e-newsletters at least two times annually at [**];
|
7.
|
a minimum of [**] printed member communications ("Catalogs"), one of which shall be mailed in the Spring/Summer season and one of which shall be mailed in the Fall/Holiday season. The Catalogs shall be mailed to Rewards Members meeting criteria for list selection to be mutually agreed upon by both Parties (the expenses of which shall be [**] and [**], including all printing, production, creative and mail costs);
|
8.
|
Marriott Rewards home page placement on [**];
|
9.
|
a link from the Marriott Rewards home page left hand navigation bar (or replacement navigational feature) to the SkyMall hosted merchandise redemption site that is no more than four clicks from the home page;
|
10.
|
Once per annual period during the Term, SkyMall shall also grant Marriott Rewards access to its "house file" for Marriott Rewards use which file shall consist of SkyMall purchasers who have "opted in" to receive offers from third parties;
|
11.
|
Marriott Rewards and SkyMall mutually agree that Marriott Rewards will not feature the SkyMall brand name or other SkyMall marks or trade dress in member communications included on the print and electronic channels used for the marketing or operation of the Merchandise redemption program but may from time to time do so at Marriott Rewards sole discretion and with its prior written consent,
|
12.
|
SkyMall agrees that it shall provide a minimum of [**] annually to the development, printing and mailing of collateral materials outlined in this Section K, including the Catalogs described in Section K.7, which materials shall be developed jointly and with the full consent of Marriott Rewards, it being understood that commencing with promotions in the year 2007, such promotions will include new channels and marketing initiatives developed in full cooperation with Marriott Rewards' marketing team. [**] may (but shall not be obligated to) with the consultation and agreement of [**] allocate any portion of the above [**] to any medium other than printed catalogues or statement inserts,
|
L.
|
Earnings. Beginning on the Effective Date, SkyMall shall offer customers who purchase merchandise through skymall.com/marriott the opportunity to [**] for such purchases. SkyMall agrees to pay Marriott Rewards on a monthly basis the sum of [**] Rewards Points awarded per contract year commencing on the Effective Date through December 31, 2007 and for the balance of the term as set forth in the chart below:
|
[**] Rewards Points
|
January 1 — December 31, 2008
|
[**] Rewards Points
|
January 1 — December 31, 2009
|
[**] Rewards Points
|
January I — December 31, 2010
|
[**] Rewards Points
|
January 1 — December 31, 2011
|
M.
|
[**] Communications. Marriott Rewards shall promote the [**] with a Link to a special skymall.com earnings web page on its main web site. As used in the foregoing, the "Link" shall be a prominently placed hyperlink, which shall include a graphical illustration of the program, as agreed between the parties. SkyMall shall be entitled to be included in all U.S. communications summarizing Rewards Members earning partners. Nothing in the Agreement will be deemed to require Marriott Rewards to link to any site which contains, in Marriott Rewards' reasonable judgment, offensive or illegal content, puts Marriott Rewards in a negative light or contains promotions for Marriott Rewards competitors.
|
N.
|
Earnings File Transfer Process. Marriott Rewards will provide SkyMall with a response file in the agreed upon format on a weekly basis. Marriott Rewards shall transmit the response file to SkyMall using standard File Transfer Processing (FTP). The transmitted file will be encrypted using standard PGP software. Marriott Rewards will provide SkyMall with a logon id, and password to access the Marriott Rewards FTP site. Marriott Rewards will also provide SkyMall with the PGP key needed to de-encrypt the response file. Marriott Rewards will provide SkyMall with the TCP/IP address to the Marriott Rewards FTP site.
|
O.
|
[**]
|
P.
|
Right to Audit. During the term of the Agreement and for one (1) year following its termination date, Marriott Rewards (or its auditors) shall have the right from time to time during regular business hours, and at its own expense, to conduct audits of SkyMall's books, records, information systems and data relating to the Agreement. SkyMall shall be given reasonable notice of the same and any such audit shall not result in disruption of the normal business activity. SkyMall agrees to correct any deficiencies noted during the audit in a timely manner and to promptly pay any amounts due to Marriott Rewards or to Marriott Rewards Members.
|
Q.
|
Database Integration Fund. SkyMall will pay to Marriott Rewards [**] to assist Marriott Rewards in paying the costs associated with integrating SkyMall's order entry/database systems to the Rewards Program's database for the purposes of accessing Marriott Rewards member accounts to deduct points for products purchased by members and to carry out such other activities that may be contemplated by the Agreement. SkyMall shall make such payment within [**] of the completion of such integration. Marriott Rewards and SkyMall agree that the [**] fund set forth herein shall be applied for systems integration and customer research and shall be specifically allocated in proportions mutually acceptable to the parties to the systems integration project referenced in this Section Q and/or the customer research outlined in Section R.
|
R.
|
Customer Research Project. At its expense, SkyMall agrees to conduct a customer research project that shall be focused on ascertaining customers' viewpoints about merchandise offerings to further improve the merchandise redemption program. All aspects of the customer research shall be subject to Marriott Rewards' input, approval and consent.
|
S.
|
[**] SkyMall and Marriott will cooperate to determine the most appropriate selection of merchandise, gift card and gift certificate options to offer members with a view toward providing a desirable selection of brands that deliver the most value to members. SkyMall will pay to Marriott Rewards a [**] on all [**] and all [**] and [**] (excluding [**] and [**]) from SkyMall for the Rewards Program. Within ninety (90) days of the end of each calendar year, SkyMall will provide a detailed statement calculating the [**] (as provided below) and will, within 30 days, pay to Marriott Rewards the amount due and owing on such statement, (provided that Marriott will have the right to audit and make corrections on such [**]. The [**] shall be calculated as follows:
|
T.
|
SkyMall Catalog Promotion. SkyMall currently publishes eleven different airline catalog covers each quarter for its major airline partners. Subject to airline approval, which SkyMall will diligently seek to obtain, SkyMall will provide at no cost to Marriott Rewards promotion of Marriott and/or Marriott Rewards on two individual airline catalog covers and two full page advertisements (in the edition of the SkyMall catalog where there is also cover promotion) in a quarterly edition of SkyMall during each year of the agreement. SkyMall and Marriott will jointly determine the timing, content and best airlines for the advertisement, with major consideration for such determination given to airlines that have the largest ridership and best exposure to the Marriott Rewards Program Members and potential Marriott Rewards Program Members. SkyMall and Marriott may also cooperate to determine if other joint promotions can be developed that would provide additional exposure in the SkyMall catalog and on catalog covers.
|
U.
|
[**]
|